United Kingdom-Cheltenham: IT services: consulting, software development, Internet and support
Contract award notice
Results of the procurement procedure
Section I: Contracting authority
Main address: https://www.hesa.ac.uk
Section II: Object
Data Futures Programme.
The Higher Education Statistics Agency Limited (‘HESA’) collects a range of data from approximately 260 higher education (‘HE’) providers across the UK and is regarded as a global leader in HE data collection and dissemination. HESA provides data to UK government and HE funding bodies to support their work in regulating and funding HE providers. In addition, information derived from the data is published as official statistics in many accessible formats for use by a wide range of organisations and individuals.
This contract will fundamentally redesign and transform HESA's student data collection and dissemination processes. HESA's vision is for a modernised and more efficient approach to collecting data that is able to respond to a wide range of data users. HESA's objective for this procurement was to create more relevant, reliable, comprehensive and timely information about HE for the benefit of the sector, and deliver this in efficient ways which will reduce the burden on providers.
HESA's Data Futures Programme will redesign the way HESA collects, stores, analyses, and disseminates higher education data. Currently HESA operates 12 data collection streams which each have their own bespoke systems, processes and data model.
The appointed supplier will: i) Redesign the way HESA specifies, collects, stores, analyses and disseminates data relating to students undertaking higher education (including personal, subject, course and module data); and ii) deliver the new collection system for HESA to operate (see the ‘Part 1’ requirement below). The solution is anticipated to be operated by HESA as part of its ‘business as usual’ procedures (see the ‘Part 2’ requirement below). HESA sought a cloud-based solution which is flexible and scalable so it can be configured in the future, by HESA, to support all HESA collection streams.
Section IV: Procedure
Section V: Award of contract
Data Futures Programme
Section VI: Complementary information
The appointed supplier will be required to provide the following services:
— The ‘Part 1’ requirement (including programme and project management; Data governance design; Data specification and system design; Business process design; Solution design and development; Alpha piloting (2017/18); Beta piloting (2018/19); Support to HESA led communication and stakeholder engagement work streams; Provision of a test environment; Implementation and integration of the solution with full handover to HESA at the end of the 2019/20 collection cycle; and
— The ‘Part 2’ requirement (including ensuring that the solution shall be licensed to it by the supplier, including any COTS products therein) for a period following completion of the Part 1 Requirement. HESA also has an option to extend the contract to acquire support and maintenance services from the supplier in respect of the solution.
Any appeals should be promptly brought to the attention of the Chief Executive of HESA at the address specified in Section I) above, and will be dealt with in accordance with the requirements of the Public Contracts Regulations 2015. Any appeals must be brought within the time-scales specified by the applicable law, including, without limitation, the Public Contracts Regulations 2015.