Services - 257335-2014

29/07/2014    S143    - - Services - Contract notice - Open procedure 

United Kingdom-Salford: Clinical information system

2014/S 143-257335

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

NHS Shared Business Services Ltd (NHS SBS)
Halyard Court, 31 Broadway, The Quays
For the attention of: Thomas Slater
M50 2UW Salford
United Kingdom
Telephone: +44 1612122420
E-mail: thomas_slater@nhs.net

Internet address(es):

General address of the contracting authority: https://www.sbs.nhs.uk/

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority
Other: NHS SBS (acting as an agent on behalf of its clients) is a Joint Venture between the Department of Health and Steria
I.3)Main activity
General public services
Health
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
Healthcare Clinical Information Systems (HCIS).
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Various participating organisations as set out in the contract documents.

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement
Framework agreement with several operators

Duration of the framework agreement

Duration in years: 6
Justification for a framework agreement, the duration of which exceeds four years: Period of Agreement 48 months from award of framework with the option to extend a further 24 months. Subsequent contracts to be awarded for a maximum of 60 months with option to extend for a further 24 months. Justification for a framework agreement, the duration of which exceeds four (4) years. The contracting authority's requirements will require the replacement and support, on a product and potentially managed service basis, of complex and advanced healthcare clinical information system managed services that will need to be phased in over a significant period of time. Existing contracts for the support of current healthcare clinical information system managed services and equipment will expire over a period longer than four (4) years. The authority wishes to appoint a contractor, or contractors on the basis of a solution, or solutions, that will be available to all NHS organisations providing healthcare clinical infirmation system services over a period of time and providing value for money offerings that remain competitive over the term of the framework. This will not be achieved unless the framework is available for the entire period, longer than 4 years, over which the current systems / services require replacement.

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 50 000 000 and 1 250 000 000 GBP
II.1.5)Short description of the contract or purchase(s)
The Procurement of a Framework for Healthcare Clinical Information Systems that will assist contracting authorities to support healthcare staff in the assessment, planning and delivery of better patient care, strengthen the information and resource base for research and development, clinical audit, teaching and training activity. It will allow for improvement in the quality of patient-based data, the efficient handling and processing of that data and improve the management and administration of clinical and non-clinical services while improving the reporting mechanism and ability to extract required information from the system in timely manner as requested.
The associated framework and Call-Off contract will allow, within certain defined boundaries, both supplier and contracting authority a bilateral route to contract that presents an assured and transparent methodology and structure when entering into contract.
Systems applicable within this tender:
Core Healthcare Clinical Information Systems – Applicable to all areas of healthcare.
Integrated Emergency Care systems.
Theatre Systems.
Child Health Systems.
Maternity Systems.
Electronic Prescribing Systems – Applicable to all areas of healthcare.
II.1.6)Common procurement vocabulary (CPV)

48814400, 48311100, 48329000, 48814200

II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots
This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants
Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
II.2.2)Information about options
Options: no
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion
Duration in months: 60 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Healthcare Core Clinical Information System Provision
1)Short description
Healthcare Core Clinical Information System Requirements applicable to all NHS Services.
2)Common procurement vocabulary (CPV)

48814400, 48311100, 48329000, 48814200

3)Quantity or scope
Estimated value excluding VAT:
Range: between 10 000 000 and 800 000 000 GBP
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
For further information pertaining to the lot specific requirements, details will be included in the procurement documentation available for download from EU Supply eTendering portal: https//:nhssbs.eu-supply.com
Lot No: 2 Lot title: Integrated Emergency Care System Provision
1)Short description
Healthcare - Integrated Emergency Care System Provision.
2)Common procurement vocabulary (CPV)

48814400, 48311100, 48329000, 48814200

3)Quantity or scope
Estimated value excluding VAT:
Range: between 1 000 000 and 75 000 000 GBP
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
For further information pertaining to the lot specific requirements, details will be included in the procurement documentation available for download from EU Supply eTendering portal: https//:nhssbs.eu-supply.com
Lot No: 3 Lot title: Healthcare - Theatre System Provision
1)Short description
Healthcare - Theatre System Provision.
2)Common procurement vocabulary (CPV)

48814400, 48311100, 48329000, 48814200

3)Quantity or scope
Estimated value excluding VAT:
Range: between 1 000 000 and 75 000 000 GBP
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
For further information pertaining to the lot specific requirements, details will be included in the procurement documentation available for download from EU Supply eTendering portal: https//:nhssbs.eu-supply.com
Lot No: 4 Lot title: Child Health System Provision
1)Short description
Child Health System Provision.
2)Common procurement vocabulary (CPV)

48814400, 48311100, 48329000, 48814200

3)Quantity or scope
Estimated value excluding VAT:
Range: between 1 000 000 and 75 000 000 GBP
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
For further information pertaining to the lot specific requirements, details will be included in the procurement documentation available for download from EU Supply eTendering portal: https//:nhssbs.eu-supply.com
Lot No: 5 Lot title: Healthcare - Maternity System Provision
1)Short description
Maternity System Provision.
2)Common procurement vocabulary (CPV)

48814400, 48311100, 48329000, 48814200

3)Quantity or scope
Estimated value excluding VAT:
Range: between 1 000 000 and 75 000 000 GBP
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
For further information pertaining to the lot specific requirements, details will be included in the procurement documentation available for download from EU Supply eTendering portal: https//:nhssbs.eu-supply.com
Lot No: 6 Lot title: Electronic-Prescribing System Provision
1)Short description
E-Prescribing System Provision applicable to all e-prescribing requirements in the NHS.
2)Common procurement vocabulary (CPV)

48814400, 48311100, 48329000, 48814200

3)Quantity or scope
Estimated value excluding VAT:
Range: between 1 000 000 and 150 000 000 GBP
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
For further information pertaining to the lot specific requirements, details will be included in the procurement documentation available for download from EU Supply eTendering portal: https//:nhssbs.eu-supply.com

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

Details will be included in the procurement of documentation available for download from EU Supply eTendering portal: https://nhssbs.eu-supply.com

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Details will be included in the procurement of documentation available for download from EU Supply eTendering portal: https://nhssbs.eu-supply.com

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Details will be included in the procurement of documentation available for download from EU Supply eTendering portal: https://nhssbs.eu-supply.com

III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: This procurement exercise will be conducted on the EU supply eTendering portal at: https://nhssbs.eu-supply.com

Candidates wishing to be considered for this agreement must register their expression of interest and provide additional procurement specific information through this portal.
To register interest:

1) Go to ‘Current Tender Opportunities' from the eTendering portal login page: https://nhssbs.eu-supply.com

2) Find the tender listed and click on the title. This will take you to the letter of invitation.
3) If you are not a registered user of EU Supply follow the ‘Online registration' link otherwise follow the ‘Login' link and enter username and password.
4) Once logged in ‘Accept' the invitation to register your interest in the opportunity. You will then be taken direct to the tender response screen.
5) Go to the ‘Access Documents' folder on the response screen to view and download tender documentation.

Further guidance on how to access and respond to the opportunity is available in the ‘Quick Guide for Suppliers' which is available for downloading from the main portal login page: https://nhssbs.eu-supply.com (follow link: ‘Quick Guide for Suppliers').

For any support in submitting your response please contact EU Supply Helpdesk at support@eu-supply.com (Tel: +44 8008402050) quoting the tender ID number.

III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: Details will be included in the procurement documentation available for download from EU Supply eTendering portal: https//:nhssbs.eu-supply.com
For further details, please refer to VI.3 (additional information).
Minimum level(s) of standards possibly required: Minimum level(s) of standards required will be included in the procurement documentation available for download from EU Supply eTendering portal: https//:nhssbs.eu-supply.com
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
Details will be included in the procurement documentation available for download from EU Supply eTendering portal: https//:nhssbs.eu-supply.com
For further details, please refer to VI.3 (additional information).
Minimum level(s) of standards possibly required:
Details will be included in the procurement documentation available for download from EU Supply eTendering portal: https//:nhssbs.eu-supply.com
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
An electronic auction will be used: yes
Additional information about electronic auction: NHS SBS reserves the right to determine pricing levels by the process of an electronic reverse auction.
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
SBS/13/TS/W/8387
IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2013/S 176-303896 of 11.9.2013

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate
30.9.2014 - 16:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders
Date: 30.9.2014 - 16:00
Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
Criteria and methodology:
Section A will be applicable to suppliers bidding for any or all Lots. Section A will be a series of pass/fail gateway questions, information only requirements and scored questions that will satisfy the minimum criteria suitable. It will be worth a maximum of 12 marks, evaluated as a first stage and the threshold will be all gateway questions passed and a minimum of 6 marks scored.
If the threshold is not met, NHS SBS will provide notification of exclusion to the supplier in writing.
Suppliers who pass this threshold will then be evaluated using the criteria set.
Section B will be applicable to suppliers bidding for any or all Lots. Section B will be a series of pass/fail gateway questions, information only requirements and scored questions that will satisfy the criteria suitable. Functional and Non-Functional areas covered include Care Activity Recording, System Administration, Patient/Service User Access and Inputs to Records, End User access and Service User Consent, Risk Management, Clinical Coding, Standards, Usability, Data Extracts, Data Migration, Training and Implementation, Benefits Realisation, Interoperability, Interfaces, Mobile Working, Disaster Recovery, Scalability, Performance, System Availability, Availability Calculation, Response and Fix Times, Assessments, Incident Recording and Support and Maintenance.
Suppliers will also be evaluated on Lot specific requirements, both in terms of set criteria and pricing evaluation. This will only to applicable to those suppliers choosing to respond to each individual lot.
For further details please refer to the Document 1 (Guidance Note).
Further General Guidance:
The duration referenced in Section II 1.4 is for the placing of orders.
The value provided in Section II 1.4 is only an estimate. We cannot guarantee to successful suppliers any business through this framework agreement. Spend and volumes may vary throughout the life of the framework agreement from the anticipated levels given in this notice.
Details Regarding Framework Access:
NHS Shared Business Services (SBS) wishes to establish a Framework Agreement for use by the following UK, Isle of Man and Scottish bodies (and any future successors to these organisations) subject to the approval of NHS SBS:
Public sector bodies, including any statutory and other successor organisations to any of the foregoing and in addition any other commissioners (whether alone or jointly with any other organisation), providers and regulators of NHS funded (either in whole or in part) services including practice based commissioning consortia, general practice commissioning consortia, the National Commissioning Board (and all sub national offices including any body obtaining new membership to NHS Shared Business Services Ltd).
This includes but is not limited to the following NHS Trusts:
5 Boroughs Partnership NHS Foundation Trust, Alder Hey Children's NHS Foundation Trust, Blackpool Teaching Hospitals NHS Foundation Trust, Bolton NHS Foundation Trust, Bridgewater Community Healthcare NHS Trust, Calderstones Partnership NHS Foundation Trust, Central Manchester University Hospitals NHS Foundation Trust, Cumbria Partnership NHS Foundation Trust, East Cheshire NHS Trust, East Lancashire Hospitals NHS Trust, East London NHS Foundation Trust, Great Western Hospitals NHS Foundation Trust, Greater Manchester West Mental Health NHS Foundation Trust , Lancashire Care NHS Foundation Trust, Liverpool Community Health NHS Trust, Manchester Mental Health & Social Care Trust, Mersey Care NHS Trust, North West Ambulance Service NHS Trust, Pennine Care NHS Foundation Trust, Salford Royal NHS Foundation Trust, St. Helens and Knowsley Teaching Hospitals NHS Trust, Staffordshire & Stoke On Trent Partnership NHS Trust, Tameside Hospital NHS Foundation Trust, The Christie NHS Foundation Trust, University Hospitals of Morecambe Bay NHS Foundation Trust, Wrightington Wigan & Leigh NHS Foundation Trust.
In addition the following public sector bodies will be able to use the Framework subject to the approval of NHS SBS:
Central Government Departments, Executive Agencies and NDPBs

https://www.gov.uk/government/organisations

http://resources.civilservice.gov.uk/wp-content/uploads/2011/09/PB12.pdf

http://www.ons.gov.uk/ons/rel/na-classification/national-accounts-sector-classification/classification-update--may-2014/public-sector-classification-guide---may-2014.xls

National Health Service (NHS) bodies, including:

Acute Trusts: http://www.nhs.uk/ServiceDirectories/Pages/AcuteTrustListing.aspx

Clinical Commissioning Groups: http://www.nhs.uk/ServiceDirectories/Pages/CCGListing.aspx

Mental Health Trusts: http://www.nhs.uk/ServiceDirectories/Pages/MentalHealthTrustListing.aspx

Ambulance Trusts: http://www.nhs.uk/ServiceDirectories/Pages/AmbulanceTrustListing.aspx

Care Trusts: http://www.nhs.uk/ServiceDirectories/Pages/CareTrustListing.aspx

Area Teams: http://www.nhs.uk/ServiceDirectories/Pages/AreaTeamListing.aspx

Special Health Authorities: http://www.nhs.uk/ServiceDirectories/Pages/SpecialHealthAuthorityListing.aspx

other English NHS bodies: http://www.nhs.uk/servicedirectories/Pages/ServiceSearch.aspx

Arms Length Bodies: https://www.gov.uk/government/publications/arms-length-bodies/our-arms-length-bodies

The NHS Commissioning Board and other organisations involved in commissioning or overseeing General Practitioner services and GP consortia which will be responsible for commissioning most aspects of NHS care (or equivalent body/bodies established pursuant to legislation enacted as a result of, or in connection with, the White Paper, Equity and Excellence: Liberating the NHS published July 2010.

GP Practices: http://www.nhs.uk/servicedirectories/Pages/ServiceSearch.aspx, and: http://www.general-practitioners-uk.co.uk/

and any other provider of primary medical services:
a) who are a party to any of the following contracts:
— General Medical Services (GMS),
— Personal Medical Services (PMS),
— Alternative Provider Medical Services (APMS) and/or
b) Commissioned by the NHS Commissioning Board or other organisations involved in commissioning or overseeing General Practitioner services, as described above.

Social Enterprises: http://webarchive.nationalarchives.gov.uk/20130107105354/http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/documents/digitalasset/dh_119228.pdf

Local Authorities:

https://www.gov.uk/find-your-local-council

NHS Wales (National Health Service for Wales) including but not limited to: Welsh Health Boards, Primary care services - GPs, pharmacies, dentists and optometrists, Hospital services, and community services, including those provided through community health centres and mental health services:

http://www.nhsdirect.wales.nhs.uk/localservices/localhealthboards/

Other Welsh Public Bodies – Welsh Local Authorities
NHS Scotland (National Health Service for Scotland) including but not limited to: NHS Boards, Hospitals, Primary care Services GPs, pharmacies, dentists and optometrists, Hospital services, and community services, including those provided through community health centres and mental health services:

http://www.show.scot.nhs.uk/organisations/index.aspx

Other Scottish Public Bodies:- Scottish Government, Scottish Local Authorities, Scottish Agencies, NDPBs, Scottish Further and Higher Education Boards, Scottish Police, Scottish Fire and Rescue, Scotland Citizens Advice, Scottish Schools and Scottish Housing Associations.
NHS Northern Ireland (National Health Service for Northern Ireland) including but not limited to: Health and Social Care Trusts, Primary care Services GPs, pharmacies, dentists and optometrists, Hospital services, social care services and community services, including those provided through community health centres and mental health services:

http://www.hscni.net/

Northern Ireland Public Bodies including Local Authorities, Schools, Police Service, Citizens Advice.
Hospices in the UK:

http://www.helpthehospices.org.uk/about-hospice-care/find-a-hospice/uk-hospice-and-palliative-care-services/

Local Authorities

https://www.gov.uk/find-your-local-council

http://openlylocal.com/councils/all

http://www.ubico.co.uk (agents acting on behalf of Cheltenham Borough Council)

Any commercial, not-for-profit, or other charitable entity created, controlled and financed by a local authority or authorities with regard to provision of services captured by this framework
Police forces and other emergency services, including fire and rescue services, the maritime and coastguard agency and other rescue authorities (a list of police authorities and fire and rescue services can be found respectively at the following:

http://www.police.uk/contact/force-website/

http://apccs.police.uk/about-the-apcc/

http://www.fireservice.co.uk/information/ukfrs

http://www.nifrs.org/areas-districts

http://www.firescotland.gov.uk/your-area.aspx

Educational establishments Educational Establishments in England and Wales, maintained by the Department for Children, Schools and Families including Schools, Universities and Colleges but NOT
Independent Schools

http://www.education.gov.uk/edubase

Registered Social Landlords (RSLs) or Private Registered Providers of social housing (PRPs), a list of such authorities being available at: https://www.homesandcommunities.co.uk/ourwork/registered-provider-information

Third Sector and Registered charities, as detailed at:

http://www.charity-commission.gov.uk

http://www.oscr.org.uk/search-charity-register

https://www.charitycommissionni.org.uk/ShowCharity/RegisterOfCharities/RegisterHomePage.aspx

Citizens Advice in the United Kingdom:

http://www.citizensadvice.org.uk/index/getadvice.htm

http://www.cas.org.uk

http://www.citizensadvice.co.uk/

Devolved and other administrations with the British Isles, including those detailed at: (in the case of Scotland) http://www.scotland.gov.uk/Home, and http://www.scottish.parliament.uk/, (in the case of Wales) http://new.wales.gov.uk/?llang=en

Her Majesty's prison service as detailed at https://www.gov.uk/government/organisations/hm-prison-service

The Ministry of Defence as detailed at https://www.gov.uk/government/organisations/ministry-of-defence

Isle of Man Government Health / Public Services

http://www.gov.im/health/

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: Open procedures include a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to bidders. This period allows unsuccessful bidders to seek further debriefing from the contracting authority before the contract is entered into. Such information should be requested from NHS SBS. If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2006 (SI 2006 no 5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly.
VI.4.3)Service from which information about the lodging of appeals may be obtained

NHS Shared Business Services (NHS SBS)
Halyard Court, 31 Chandlers Point, The Quays
M50 2UW Salford
United Kingdom
E-mail: thomas_slater@nhs.net
Telephone: +44 1612122420

VI.5)Date of dispatch of this notice:
24.7.2014