Services - 365752-2017

19/09/2017    S179

Luxembourg-Luxembourg: Media monitoring services

2017/S 179-365752

Contract award notice

Results of the procurement procedure


Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: European Court of Auditors
Postal address: 12, rue Alcide de Gasperi
Town: Luxembourg
Postal code: 1615
Country: Luxembourg
Contact person: ECA Procurement Service
Telephone: +352 4398-47611
Fax: +352 4398-46667
Internet address(es):
Main address:
I.4)Type of the contracting authority
European institution/agency or international organisation
I.5)Main activity
Economic and financial affairs

Section II: Object

II.1)Scope of the procurement

Media monitoring services.

Reference number: AO 611.
II.1.2)Main CPV code
92400000 News-agency services
II.1.3)Type of contract
II.1.4)Short description:

The purpose of the present call for tenders is to procure media monitoring and media reporting services on Court's related media coverage. The contractor will have to monitor print (national/regional), online (Internet) media, and social media with the goal to provide a timely, up-to-date compendium of daily information, in the form of a press review, about the way in which topics of relevance to the Court (including the Court's President and Members) and the EU are reported in the media, and a quarterly qualitative and quantitative press analysis.

II.1.6)Information about lots
This contract is divided into lots: no
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 254 600.00 EUR
II.2.3)Place of performance
II.2.4)Description of the procurement:

The contractor shall monitor online and social media, blogs at EU level in the EU's 28 Member States as well as relevant English language online media in the rest of the world on a daily basis throughout the year, in order to provide complete daily press reviews and useful quarterly press analysis reports. The Court can also request the printed broadcast on demand and alerts on relevant articles behind paywalls. The Court can also request monitoring of broadcast media at extra cost.

II.2.5)Award criteria
Quality criterion - Name: Completeness, quality and readability of a sample of daily press review / Weighting: 30
Quality criterion - Name: Completeness of description and quality of visualisation of the online platform/portal (including demo access) / Weighting: 30
Quality criterion - Name: Compatibility with the Court's requirements and importability of daily press review content from the tenderer's platform/portal / Weighting: 15
Quality criterion - Name: Completeness and quality of the sample of the media analysis report / Weighting: 15
Quality criterion - Name: Quality of machine translation offered / Weighting: 10
Price - Weighting: 40
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: yes
Identification of the project: General budget of the EU.
II.2.14)Additional information

Section IV: Procedure

IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2017/S 060-111271
IV.2.8)Information about termination of dynamic purchasing system
IV.2.9)Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Contract No: DOP 611

Media monitoring services

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
V.2.2)Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: Meltwater Sweden AB
National registration number: 556637-9821
Postal address: Brahegetan 10
Town: Stockholm
Postal code: 11437
Country: Sweden
Internet address:
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 280 000.00 EUR
Total value of the contract/lot: 254 600.00 EUR
V.2.5)Information about subcontracting

Section VI: Complementary information

VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: General Court of the European Union
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: 2925
Country: Luxembourg
Telephone: +352 4303-1
Fax: +352 4303-2100
Internet address:
VI.4.2)Body responsible for mediation procedures
Official name: European Ombudsman
Town: Strasbourg
Postal code: 67001
Country: France
Telephone: +33 388172313
Internet address:
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

Within 2 months of the plaintiff being notified or, failing this, of the day on which it became known to them. A complaint made to the European Ombudsman neither suspends this period nor opens a new period for lodging appeals.

VI.4.4)Service from which information about the review procedure may be obtained
Official name: European Court of Auditors, Procurement Service
Postal address: 12, rue Alcide de Gasperi
Town: Luxembourg
Postal code: 1615
Country: Luxembourg
Telephone: +352 4398-47611
Fax: +352 4398-46955
Internet address:
VI.5)Date of dispatch of this notice: