Description of the procurement
The Contracting Authority is seeking to procure the following security guard and reception/switchboard services:
• Physical Security Services – on-site security/guarding services,
• Reception/Switchboard Services – on-site reception/switchboard operation services,
• Emergency Response Services – remote surveillance and assistance service for cases of emergency; tenderers must note that the successful tenderer(s) will be expected to be able to respond on-site to an emergency within maximum 15 minutes of the call placed requesting an emergency response,
• Additional/On Demand Services – physical security and/or reception/switchboard operator services as required.
The Contracting Authority wishes to contract Security and Reception/Switchboard service posts for the following days and hours:
A. 1 post on the first and one post on the second floor: Monday to Friday from 7:30 till 19:30
B. 1 post on the Ground Floor (European Public Space): Monday to Friday from 10:00 till 18:00
To note: the Contracting Authority may need to contract Security Guard for one more post on ground floor under the same conditions as B above. This may occur in the event of setting up the security check area (i.e. the X-ray scan machine and the security arch) on the ground floor, in the reception of the building.