1. Buyer
1.1.
Buyer
Official name: AGENCIA DE VIVIENDA SOCIAL DE LA COMUNIDAD DE MADRID
Legal type of the buyer: Regional authority
Activity of the contracting authority: Housing and community amenities
2. Procedure
2.1.
Procedure
Title: Acuerdo Marco para la gestión centralizada de servicios e instalaciones comunes de promociones de la Agencia de Vivienda Social.
Description: Acuerdo Marco para la gestión centralizada de servicios e instalaciones comunes de promociones de la Agencia de Vivienda Social.
Procedure identifier: 7819a70c-d735-4c4e-b0bf-92ec43346130
Previous notice: 711052-2025
Internal identifier: A/SER-043495/2024
Type of procedure: Open
The procedure is accelerated: no
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 50330000 Maintenance services of telecommunications equipment
Additional classification (cpv): 50411100 Repair and maintenance services of water meters, 50413200 Repair and maintenance services of firefighting equipment, 50531100 Repair and maintenance services of boilers, 50700000 Repair and maintenance services of building installations, 50750000 Lift-maintenance services, 70333000 Housing services, 90910000 Cleaning services, 90920000 Facility related sanitation services, 90731700 Carbon dioxide monitoring services, 98391000 Decommissioning services, 98392000 Relocation services, 35121700 Alarm systems, 79711000 Alarm-monitoring services
2.1.2.
Place of performance
Country subdivision (NUTS): Madrid (ES300)
Country: Spain
2.1.3.
Value
Estimated value excluding VAT: 8 698 754,81 EUR
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
5. Lot
5.1.
Lot: LOT-0001
Title: A/SER-043495/2024
Description: Acuerdo Marco para la gestión centralizada de servicios e instalaciones comunes de promociones de la Agencia de Vivienda Social.
Internal identifier: A/SER-043495/2024C001
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 50330000 Maintenance services of telecommunications equipment
Additional classification (cpv): 50411100 Repair and maintenance services of water meters, 50413200 Repair and maintenance services of firefighting equipment, 50531100 Repair and maintenance services of boilers, 50700000 Repair and maintenance services of building installations, 50750000 Lift-maintenance services, 70333000 Housing services, 90910000 Cleaning services, 90920000 Facility related sanitation services, 90731700 Carbon dioxide monitoring services, 98391000 Decommissioning services, 98392000 Relocation services, 35121700 Alarm systems, 79711000 Alarm-monitoring services
Quantity: 1 piece
Options:
Description of the options: si
5.1.2.
Place of performance
Postal address: Calle Basílica, 23
Town: Madrid
Postcode: 28020
Country subdivision (NUTS): Madrid (ES300)
Country: Spain
5.1.3.
Estimated duration
Duration: 24 Months
5.1.5.
Value
Estimated value excluding VAT: 8 698 754,81 EUR
Maximum value of the framework agreement: 3 953 979,46 EUR
5.1.6.
General information
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
5.1.10.
Award criteria
Criterion:
Type: Cost
Name: Oferta económica
Description: Oferta económica
Category of award weight criterion: Weight (points, exact)
Award criterion number: 70
Criterion:
Type: Quality
Name: Criterios cualitativos
Description: Criterios cualitativos
Category of award weight criterion: Weight (points, exact)
Award criterion number: 30
5.1.15.
Techniques
Framework agreement:
Framework agreement, without reopening of competition
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: AGENCIA DE VIVIENDA SOCIAL DE LA COMUNIDAD DE MADRID - TRIBUNAL ADMINISTRATIVO DE CONTRATACIÓN PÚBLICA
Information about review deadlines: Recurso especial en materia de contratación según la LCSP
Organisation providing more information on the review procedures: AGENCIA DE VIVIENDA SOCIAL DE LA COMUNIDAD DE MADRID - TRIBUNAL ADMINISTRATIVO DE CONTRATACIÓN PÚBLICA
6. Results
Maximum value of the framework agreements in this notice: 3 953 979,46 EUR
6.1.
Result lot identifier: LOT-0001
Winner selection status: At least one winner was chosen.
Framework agreement:
Maximum value of the framework agreement: 3 953 979,46 EUR
6.1.2.
Information about winners
Winner:
Official name: Factoría, Gestión y Consultoría, S.L.
Tender:
Tender identifier: 711052-2025
Identifier of lot or group of lots: LOT-0001
Contract information:
Identifier of the contract: A/SER-043495/2024
Title: Acuerdo Marco para la gestión centralizada de servicios e instalaciones comunes de promociones de la Agencia de Vivienda Social.
Date on which the winner was chosen: 15/01/2026
Date of the conclusion of the contract: 10/02/2026
6.1.4.
Statistical information
Received tenders or requests to participate:
Type of received submissions: Tenders
Number of tenders or requests to participate received: 3
8. Organisations
8.1.
ORG-0001
Official name: AGENCIA DE VIVIENDA SOCIAL DE LA COMUNIDAD DE MADRID
Registration number: Q2840001H
Department: Área de Contratación. Subdirección General de Coordinación Administrativa. Secretaría General
Town: Madrid
Postcode: 28020
Country subdivision (NUTS): Madrid (ES300)
Country: Spain
Telephone: +34 915809689
Fax: +34 915809114
Other contact points:
Official name: TRIBUNAL ADMINISTRATIVO DE CONTRATACIÓN PÚBLICA
Roles of this organisation:
Buyer
Review organisation
Organisation providing more information on the review procedures
8.1.
ORG-0002
Official name: Factoría, Gestión y Consultoría, S.L.
Size of the economic operator: Large
Registration number: B85802312
Town: MADRID
Postcode: 28020
Country subdivision (NUTS): Madrid (ES300)
Country: Spain
Roles of this organisation:
Tenderer
Winner of these lots: LOT-0001
8.1.
ORG-0000
Official name: Publications Office of the European Union
Registration number: PUBL
Town: Luxembourg
Postcode: 2417
Country subdivision (NUTS): Luxembourg (LU000)
Country: Luxembourg
Telephone: +352 29291
Roles of this organisation:
TED eSender
Notice identifier/version: 249c844b-a792-4bfb-b1a4-8b3799451edf - 01
Form type: Result
Notice type: Contract or concession award notice – standard regime
Notice subtype: 29
Notice dispatch date: 11/02/2026 13:19:26 (UTC+00:00) Western European Time, GMT
Languages in which this notice is officially available: Spanish
Notice publication number: 102662-2026
OJ S issue number: 30/2026
Publication date: 12/02/2026