1. Buyer
1.1.
Buyer
Official name: Ferrocarrils de la Generalitat de Catalunya
Legal type of the buyer: Public undertaking
Activity of the contracting authority: General public services
2. Procedure
2.1.
Procedure
Title: SERVICIO DE ATENCIÓN DE LA CENTRALITA TELEFÓNICA DEL EDIFICIO CORPORATIVO DE FERROCARRILES DE LA GENERALITAT DE CATALUÑA Y LAS RECEPCIONES DEL MISMO EDIFICIO Y DEL CENTRO OPERATIVO DE RUBÍ
Description: SERVICIO DE ATENCIÓN DE LA CENTRALITA TELEFÓNICA DEL EDIFICIO CORPORATIVO DE FERROCARRILES DE LA GENERALITAT DE CATALUÑA Y LAS RECEPCIONES DEL MISMO EDIFICIO Y DEL CENTRO OPERATIVO DE RUBÍ CON UN CENTRO ESPECIAL DE TRABAJO, EN APLICACIÓN DE LA POLÍTICA Y PLAN De ACCIÓN DE RESPONSABILIDAD SOCIAL EMPRESARIAL
Procedure identifier: 072fee3e-3a79-4e45-ba21-b6a8ab8bcba1
Previous notice: 410729-2023
Internal identifier: CONTR/2023/302
Type of procedure: Open
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79992000 Reception services
2.1.2.
Place of performance
Country subdivision (NUTS): Barcelona (ES511)
Country: Spain
2.1.3.
Value
Estimated value excluding VAT: 357 000,00 EUR
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
5. Lot
5.1.
Lot: LOT-0000
Title: SERVICIO DE ATENCIÓN DE LA CENTRALITA TELEFÓNICA DEL EDIFICIO CORPORATIVO DE FERROCARRILES DE LA GENERALITAT DE CATALUÑA Y LAS RECEPCIONES DEL MISMO EDIFICIO Y DEL CENTRO OPERATIVO DE RUBÍ
Description: Los servicios se desarrollarán a la recepción edificio corporativo de Barcelona y talleres de Rubí.
Internal identifier: PO59/23
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79992000 Reception services
5.1.2.
Place of performance
Country subdivision (NUTS): Barcelona (ES511)
Country: Spain
5.1.3.
Estimated duration
Duration: 36 Months
5.1.4.
Renewal
Maximum renewals: 0
5.1.5.
Value
Estimated value excluding VAT: 357 000,00 EUR
5.1.6.
General information
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
5.1.10.
Award criteria
Criterion:
Type: Cost
Description: Oferta en concepto de precio unitario
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 50
Criterion:
Type: Cost
Description: Oferta en concepto de menor plazo de respuesta a los requerimientos de servicios no previstos o incidencias por parte de FGC (en horas) desde el momento de la comunicación
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 20
Criterion:
Type: Cost
Description: Oferta en concepto de mejora de horas de formación del personal sobre las 48 horas que se prevén en el punto 2.5 del pliego técnico
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 20
Criterion:
Type: Cost
Description: Oferta en concepto de calidad social basada en las condiciones laborales de los trabajadores adscritos a la ejecución del contrato
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 10
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Tribunal Català de Contractes del Sector Públic
Information about review deadlines: 15 días hábiles contados a partir del siguiente al de su publicación en el perfil del contratante de la entidad, de acuerdo con lo establecido en el artículo 44 de la Ley de Contratos del Sector Público (Ley 9/2017, de 8 de noviembre). El mismo plazo, desde el día siguiente a su publicación en el perfil del contratante, respecto el pliego de condiciones particulares y anuncio de licitación.
Organisation providing additional information about the procurement procedure: Ferrocarrils de la Generalitat de Catalunya
Organisation providing more information on the review procedures: Tribunal Català de Contractes del Sector Públic
Organisation signing the contract: Ferrocarrils de la Generalitat de Catalunya
6. Results
Value of all contracts awarded in this notice: 214 200,00 EUR
6.1.
Result lot identifier: LOT-0000
Winner selection status: At least one winner was chosen.
6.1.2.
Information about winners
Winner:
Official name: DISWORK SL
Tender:
Tender identifier: Oferta 1 ref. PO59/23
Identifier of lot or group of lots: LOT-0000
Value of the tender: 214 200,00 EUR
Contract information:
Identifier of the contract: PO59/23
Date on which the winner was chosen: 11/10/2023
Date of the conclusion of the contract: 11/12/2023
Organisation signing the contract: Ferrocarrils de la Generalitat de Catalunya
6.1.4.
Statistical information
Received tenders or requests to participate:
Type of received submissions: Tenders
Number of tenders or requests to participate received: 4
8. Organisations
8.1.
ORG-0001
Official name: Ferrocarrils de la Generalitat de Catalunya
Registration number: Q0801576J
Postal address: c. dels Vergós, 44
Town: Barcelona
Postcode: 08017
Country subdivision (NUTS): Barcelona (ES511)
Country: Spain
Telephone: +34 933663000
Fax: +34 933663081
Roles of this organisation:
Buyer
Organisation providing additional information about the procurement procedure
Organisation signing the contract
8.1.
ORG-0003
Official name: Tribunal Català de Contractes del Sector Públic
Registration number: S0811001G
Postal address: Via Laietana, 14
Town: Barcelona
Postcode: 08003
Country subdivision (NUTS): Barcelona (ES511)
Country: Spain
Telephone: +34938876200
Roles of this organisation:
Review organisation
Organisation providing more information on the review procedures
8.1.
ORG-0004
Official name: DISWORK SL
Registration number: B63225254
Postal address: Carrer d’Azcárate nú. 10
Town: Terrassa
Postcode: 08224
Country subdivision (NUTS): Barcelona (ES511)
Country: Spain
Roles of this organisation:
Tenderer
Winner of these lots: LOT-0000
8.1.
ORG-0000
Official name: Publications Office of the European Union
Registration number: PUBL
Town: Luxembourg
Postcode: 2417
Country subdivision (NUTS): Luxembourg (LU000)
Country: Luxembourg
Telephone: +352 29291
Roles of this organisation:
TED eSender
Notice identifier/version: 70124d36-20a4-482a-95ee-6274287ca97c - 01
Form type: Result
Notice type: Contract or concession award notice – standard regime
Notice subtype: 29
Notice dispatch date: 28/02/2025 09:15:22 (UTC+00:00) Western European Time, GMT
Languages in which this notice is officially available: Spanish
Notice publication number: 136359-2025
OJ S issue number: 43/2025
Publication date: 03/03/2025