1. Buyer
1.1.
Buyer
Official name: Beaumont Hospital_403
Legal type of the buyer: Body governed by public law
Activity of the contracting authority: Health
2. Procedure
2.1.
Procedure
Title: THE PROVISION OF AN ARTIFICIAL INTELLIGENCE SYSTEM TO ASSIST WITH OUTPATIENT ATTENDANCE/NON-ATTENDANCE
Description: Following a previous Preliminary Market Consultation the Contracting Authority is seeking to engage with a suitably qualified and experienced service provider that can provide products that use artificial intelligence (AI) to predict the likelihood that a patient might DNA or cancel their appointment at the last minute, this information is then used to tailor the messaging the patient receives to increase the likelihood of attendance and simultaneously provide the hospital with vital information to inform clinic management and bookings. In the first instance, the successful tenderer will be required to implement and commission the required system and to ensure its support for a pilot period of no less than four months from contract commencement. Thereafter, once this pilot period has been completed, reviewed and assessed the Contracting Authority reserves the right to award four further individual contracts for the support of the system, each of twelve months in duration. The Contracting Authority offers no guarantee, express or implied, regarding the extension of this contract beyond the initial aforementioned pilot period. For information purposes, the estimated value of the initial pilot period is between €80,000 and €110,000, excluding VAT.
Procedure identifier: 4e328ade-88e6-4374-8f85-f3d60d56c435
Type of procedure: Open
The procedure is accelerated: no
2.1.1.
Purpose
Main nature of the contract: Supplies
Main classification (cpv): 35721000 Electronic intelligence system
Additional classification (cpv): 48330000 Scheduling and productivity software package, 48332000 Scheduling software package
2.1.2.
Place of performance
Country subdivision (NUTS): Dublin (IE061)
Country: Ireland
2.1.3.
Value
Estimated value excluding VAT: 1 200 000,00 EUR
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
5. Lot
5.1.
Lot: LOT-0001
Title: THE PROVISION OF AN ARTIFICIAL INTELLIGENCE SYSTEM TO ASSIST WITH OUTPATIENT ATTENDANCE/NON-ATTENDANCE
Description: Following a previous Preliminary Market Consultation the Contracting Authority is seeking to engage with a suitably qualified and experienced service provider that can provide products that use artificial intelligence (AI) to predict the likelihood that a patient might DNA or cancel their appointment at the last minute, this information is then used to tailor the messaging the patient receives to increase the likelihood of attendance and simultaneously provide the hospital with vital information to inform clinic management and bookings. In the first instance, the successful tenderer will be required to implement and commission the required system and to ensure its support for a pilot period of no less than four months from contract commencement. Thereafter, once this pilot period has been completed, reviewed and assessed the Contracting Authority reserves the right to award four further individual contracts for the support of the system, each of twelve months in duration. The Contracting Authority offers no guarantee, express or implied, regarding the extension of this contract beyond the initial aforementioned pilot period. For information purposes, the estimated value of the initial pilot period is between €80,000 and €110,000, excluding VAT.
Internal identifier: 0
5.1.1.
Purpose
Main nature of the contract: Supplies
Main classification (cpv): 35721000 Electronic intelligence system
Additional classification (cpv): 48330000 Scheduling and productivity software package, 48332000 Scheduling software package
5.1.2.
Place of performance
Country subdivision (NUTS): Dublin (IE061)
Country: Ireland
5.1.3.
Estimated duration
Duration: 52 Months
5.1.5.
Value
Estimated value excluding VAT: 1 200 000,00 EUR
5.1.6.
General information
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
5.1.7.
Strategic procurement
Aim of strategic procurement: No strategic procurement
5.1.10.
Award criteria
Criterion:
Type: Cost
Description: Ultimate Cost
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 30
Criterion:
Type: Quality
Description: A number of Qualitative Criteria as outlined in the Tender Documentation
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 70
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: The High Court of Ireland
Organisation providing offline access to the procurement documents: Beaumont Hospital_403
Organisation providing more information on the review procedures: The High Court of Ireland
6. Results
6.1.
Result lot identifier: LOT-0001
Winner selection status: No winner was chosen and the competition is closed.
The reason why a winner was not chosen: Decision of the buyer, because of a change in needs
6.1.4.
Statistical information
Received tenders or requests to participate:
Type of received submissions: Tenders submitted electronically
Number of tenders or requests to participate received: 11
8. Organisations
8.1.
ORG-0001
Official name: Beaumont Hospital_403
Registration number: N/A
Postal address: Beaumont Hospital, Beaumont Road
Town: Dublin
Postcode: Dublin 9
Country subdivision (NUTS): Dublin (IE061)
Country: Ireland
Telephone: 01 809 3000
Roles of this organisation:
Buyer
Organisation providing offline access to the procurement documents
8.1.
ORG-0002
Official name: The High Court of Ireland
Registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Town: Dublin
Postcode: D07 WDX8
Country subdivision (NUTS): Dublin (IE061)
Country: Ireland
Telephone: +353 1 8886000
Roles of this organisation:
Review organisation
Organisation providing more information on the review procedures
8.1.
ORG-0003
Official name: European Dynamics S.A.
Registration number: 002024901000
Department: European Dynamics S.A.
Town: Athens
Postcode: 15125
Country subdivision (NUTS): Βόρειος Τομέας Αθηνών (EL301)
Country: Greece
Telephone: +30 2108094500
Roles of this organisation:
TED eSender
Notice identifier/version: 0c5fe999-7074-4ae4-aa2b-8b3d9d595598 - 01
Form type: Result
Notice type: Contract or concession award notice – standard regime
Notice subtype: 29
Notice dispatch date: 10/03/2026 13:16:30 (UTC+00:00) Western European Time, GMT
Languages in which this notice is officially available: English
Notice publication number: 170727-2026
OJ S issue number: 49/2026
Publication date: 11/03/2026