See the notice on TED website
1. Buyer
1.1.
Buyer
Official name: ENDESA S.A.
Legal type of the buyer: Entity with special or exclusive rights
Activity of the contracting entity: Electricity-related activities
2. Procedure
2.1.
Procedure
Title: BPO Ciclo no comercial de EXW
Description: Los servicios de Back Office consisten en las gestiones relativas a la venta y postventa de los proveedores de movilidad dentro del segmento de B2C/B2B y B2G Endesa Endesa X Way.
Procedure identifier: f128b68a-2b6f-4369-b296-6966fac8ac87
Previous notice: 68568-2024
Internal identifier: prj_117184
Type of procedure: Negotiated with prior publication of a call for competition / competitive with negotiation
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 71314300 Energy-efficiency consultancy services
2.1.2.
Place of performance
Country subdivision (NUTS): Madrid (ES300)
Country: Spain
2.1.4.
General information
Legal basis:
Directive 2014/25/EU
5. Lot
5.1.
Lot: LOT-0001
Title: JA10165948_prj_117184_ATECH BPO, S.L
Description: Gestiones relativas a la venta y postventa de los proveedores de movilidad dentro del segmento de B2C/B2B y B2G Endesa Endesa X Way.
Internal identifier: JA10165948_prj_117184_ATECH BPO, S.L
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79999200 Invoicing services
5.1.2.
Place of performance
Country subdivision (NUTS): Madrid (ES300)
Country: Spain
5.1.6.
General information
The procurement is covered by the Government Procurement Agreement (GPA): no
5.1.10.
Award criteria
Criterion:
Type: Price
Description: Económica
Description of the method to be used if weighting cannot be expressed by criteria: Económica
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: ENDESA S.A.
Information about review deadlines: Según legislación Vigente
Organisation providing additional information about the procurement procedure: ENDESA S.A.
Organisation signing the contract: ENDESA S.A.
5.1.
Lot: LOT-0002
Title: JA10165947_prj_117184_ATENTO TELESERVICIOS ESPAÑA, S.A
Description: Gestiones relativas a la venta y postventa de los proveedores de movilidad dentro del segmento de B2C/B2B y B2G Endesa Endesa X Way.
Internal identifier: JA10165947_prj_117184_ATENTO TELESERVICIOS ESPAÑA, S.A
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79999200 Invoicing services
5.1.2.
Place of performance
Country subdivision (NUTS): Madrid (ES300)
Country: Spain
5.1.6.
General information
The procurement is covered by the Government Procurement Agreement (GPA): no
5.1.10.
Award criteria
Criterion:
Type: Price
Description: Económica
Description of the method to be used if weighting cannot be expressed by criteria: Económica
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: ENDESA S.A.
Information about review deadlines: Según legislación Vigente
Organisation providing additional information about the procurement procedure: ENDESA S.A.
Organisation signing the contract: ENDESA S.A.
6. Results
Value of all contracts awarded in this notice: 1 502 656,68 EUR
6.1.
Result lot identifier: LOT-0001
Winner selection status: At least one winner was chosen.
6.1.2.
Information about winners
Winner:
Official name: ATECH BPO, S.L
Tender:
Tender identifier: JA10165948_prj_117184_ATECH BPO, S.L
Identifier of lot or group of lots: LOT-0001
Value of the tender: 50 000,00 EUR
The tender is a variant: no
Country of origin of the product or the service: Spain
Subcontracting: No
Contract information:
Identifier of the contract: JA10165948_prj_117184_ATECH BPO, S.L
Date of the conclusion of the contract: 23/12/2024
Organisation signing the contract: ENDESA S.A.
6.1.4.
Statistical information
Received tenders or requests to participate:
Type of received submissions: Tenders
Number of tenders or requests to participate received: 7
Range of tenders:
Value of the lowest admissible tender: 50 000,00 EUR
Value of the highest admissible tender: 1 502 656,68 EUR
6.1.
Result lot identifier: LOT-0002
Winner selection status: At least one winner was chosen.
6.1.2.
Information about winners
Winner:
Official name: ATENTO TELESERVICIOS ESPAÑA, S.A.
Tender:
Tender identifier: JA10165947 _prj_117184_ATENTO TELESERVICIOS ESPAÑA, S.A
Identifier of lot or group of lots: LOT-0002
Value of the tender: 1 452 656,68 EUR
The tender is a variant: no
Country of origin of the product or the service: Spain
Subcontracting: No
Contract information:
Identifier of the contract: JA10165947 _prj_117184_ATENTO TELESERVICIOS ESPAÑA, S.A.
Date of the conclusion of the contract: 23/12/2024
Organisation signing the contract: ENDESA S.A.
6.1.4.
Statistical information
Received tenders or requests to participate:
Type of received submissions: Tenders
Number of tenders or requests to participate received: 7
Range of tenders:
Value of the lowest admissible tender: 1 452 656,68 EUR
Value of the highest admissible tender: 1 502 656,68 EUR
8. Organisations
8.1.
ORG-0001
Official name: ENDESA S.A.
Registration number: A28023430
Department: PROCUREMENT
Postal address: Ribera del Loira,60
Town: Madrid
Postcode: 28042
Country subdivision (NUTS): Madrid (ES300)
Country: Spain
Contact point: Jorge Luis Aguilar
Telephone: +34655865381
Roles of this organisation:
Buyer
Organisation providing additional information about the procurement procedure
Review organisation
Organisation signing the contract
8.1.
ORG-0002
Official name: ATENTO TELESERVICIOS ESPAÑA, S.A.
Registration number: A78751997
Department: PROCUREMENT
Postal address: SANTIAGO DE COMPOSTELA, 94
Town: Madrid
Postcode: 28035
Country subdivision (NUTS): Madrid (ES300)
Country: Spain
Telephone: 11111111
Roles of this organisation:
Tenderer
Winner of these lots: LOT-0002
8.1.
ORG-0003
Official name: ATECH BPO, S.L
Registration number: B86308202
Department: PROCUREMENT
Postal address: CALLE MARIE CURIE, 2
Town: SEVILLA
Postcode: 41092
Country subdivision (NUTS): Sevilla (ES618)
Country: Spain
Telephone: 11111111
Roles of this organisation:
Tenderer
Winner of these lots: LOT-0001
8.1.
ORG-0000
Official name: Publications Office of the European Union
Registration number: PUBL
Town: Luxembourg
Postcode: 2417
Country subdivision (NUTS): Luxembourg (LU000)
Country: Luxembourg
Telephone: +352 29291
Roles of this organisation:
TED eSender
Notice information
Notice identifier/version: 7e51a9ed-c09f-4c2a-9b56-ab93d67b897e - 01
Form type: Result
Notice type: Contract or concession award notice – standard regime
Notice subtype: 30
Notice dispatch date: 02/01/2025 09:36:20 (UTC+00:00) Western European Time, GMT
Languages in which this notice is officially available: Spanish
Notice publication number: 1927-2025
OJ S issue number: 2/2025
Publication date: 03/01/2025