<?xml version="1.0" encoding="UTF-8" standalone="no"?><ContractAwardNotice xmlns="urn:oasis:names:specification:ubl:schema:xsd:ContractAwardNotice-2" xmlns:cac="urn:oasis:names:specification:ubl:schema:xsd:CommonAggregateComponents-2" xmlns:cbc="urn:oasis:names:specification:ubl:schema:xsd:CommonBasicComponents-2" xmlns:efac="http://data.europa.eu/p27/eforms-ubl-extension-aggregate-components/1" xmlns:efbc="http://data.europa.eu/p27/eforms-ubl-extension-basic-components/1" xmlns:efext="http://data.europa.eu/p27/eforms-ubl-extensions/1" xmlns:ext="urn:oasis:names:specification:ubl:schema:xsd:CommonExtensionComponents-2">
    <ext:UBLExtensions>
        <ext:UBLExtension>
            <ext:ExtensionContent>
                <efext:EformsExtension>
                    <efac:NoticeResult>
                        <cbc:TotalAmount currencyID="EUR">0.0</cbc:TotalAmount>
                        <efac:LotResult>
                            <cbc:ID schemeName="result">RES-0000</cbc:ID>
                            <cbc:TenderResultCode listName="winner-selection-status">clos-nw</cbc:TenderResultCode>
                            <efac:DecisionReason>
                                <efbc:DecisionReasonCode listName="non-award-justification">other</efbc:DecisionReasonCode>
                            </efac:DecisionReason>
                            <efac:TenderLot>
                                <cbc:ID schemeName="Lot">LOT-0000</cbc:ID>
                            </efac:TenderLot>
                        </efac:LotResult>
                    </efac:NoticeResult>
                    <efac:NoticeSubType>
                        <cbc:SubTypeCode listName="notice-subtype">29</cbc:SubTypeCode>
                    </efac:NoticeSubType>
                    <efac:Organizations>
                        <efac:Organization>
                            <efac:Company>
                                <cbc:WebsiteURI>http://www.hilversum.nl</cbc:WebsiteURI>
                                <cac:PartyIdentification>
                                    <cbc:ID schemeName="organization">ORG-0001</cbc:ID>
                                </cac:PartyIdentification>
                                <cac:PartyName>
                                    <cbc:Name languageID="NLD">Gemeente Hilversum</cbc:Name>
                                </cac:PartyName>
                                <cac:PostalAddress>
                                    <cbc:StreetName>Dudokpark 1</cbc:StreetName>
                                    <cbc:CityName>Hilversum</cbc:CityName>
                                    <cbc:PostalZone>1217 JE</cbc:PostalZone>
                                    <cbc:CountrySubentityCode listName="nuts">NL327</cbc:CountrySubentityCode>
                                    <cac:Country>
                                        <cbc:IdentificationCode listName="country">NLD</cbc:IdentificationCode>
                                    </cac:Country>
                                </cac:PostalAddress>
                                <cac:PartyLegalEntity>
                                    <cbc:CompanyID>371795087</cbc:CompanyID>
                                </cac:PartyLegalEntity>
                                <cac:Contact>
                                    <cbc:Name>Dennis van Leuverden</cbc:Name>
                                    <cbc:Telephone>+31 639640017</cbc:Telephone>
                                    <cbc:ElectronicMail>inkoop@hilversum.nl</cbc:ElectronicMail>
                                </cac:Contact>
                            </efac:Company>
                            <efac:TouchPoint>
                                <cbc:WebsiteURI>https://www.rechtspraak.nl/Organisatie.../Rechtbanken/Rechtbank-Midden-Nederland</cbc:WebsiteURI>
                                <cac:PartyIdentification>
                                    <cbc:ID schemeName="touchpoint">TPO-0001</cbc:ID>
                                </cac:PartyIdentification>
                                <cac:PartyName>
                                    <cbc:Name languageID="NLD">Rechtbank Midden-Nederland</cbc:Name>
                                </cac:PartyName>
                                <cac:PostalAddress>
                                    <cbc:CityName>Utrecht</cbc:CityName>
                                    <cbc:CountrySubentityCode listName="nuts">NL327</cbc:CountrySubentityCode>
                                    <cac:Country>
                                        <cbc:IdentificationCode listName="country">NLD</cbc:IdentificationCode>
                                    </cac:Country>
                                </cac:PostalAddress>
                                <cac:Contact>
                                    <cbc:ElectronicMail>Bestuursrecht.RB-MNL@rechtspraak.nl</cbc:ElectronicMail>
                                </cac:Contact>
                            </efac:TouchPoint>
                        </efac:Organization>
                    </efac:Organizations>
                <efac:Publication><efbc:NoticePublicationID schemeName="ojs-notice-id">00295690-2024</efbc:NoticePublicationID><efbc:GazetteID schemeName="ojs-id">97/2024</efbc:GazetteID><efbc:PublicationDate>2024-05-21Z</efbc:PublicationDate></efac:Publication></efext:EformsExtension>
            </ext:ExtensionContent>
        </ext:UBLExtension>
    </ext:UBLExtensions>
    <cbc:UBLVersionID>2.3</cbc:UBLVersionID>
    <cbc:CustomizationID>eforms-sdk-1.7</cbc:CustomizationID>
    <cbc:ID schemeName="notice-id">15ee1337-d726-4e9c-832b-f61f1ef9236a</cbc:ID>
    <cbc:ContractFolderID>bf0408fc-8861-4b05-9c39-12265d10956d</cbc:ContractFolderID>
    <cbc:IssueDate>2024-05-17+02:00</cbc:IssueDate>
    <cbc:IssueTime>09:06:47.353692+02:00</cbc:IssueTime>
    <cbc:VersionID>01</cbc:VersionID>
    <cbc:RegulatoryDomain>32014L0024</cbc:RegulatoryDomain>
    <cbc:NoticeTypeCode listName="result">can-standard</cbc:NoticeTypeCode>
    <cbc:NoticeLanguageCode listName="language">NLD</cbc:NoticeLanguageCode>
    <cac:ContractingParty>
        <cac:ContractingPartyType>
            <cbc:PartyTypeCode listName="buyer-legal-type">ra</cbc:PartyTypeCode>
        </cac:ContractingPartyType>
        <cac:ContractingActivity>
            <cbc:ActivityTypeCode listName="authority-activity">gen-pub</cbc:ActivityTypeCode>
        </cac:ContractingActivity>
        <cac:Party>
            <cac:PartyIdentification>
                <cbc:ID schemeName="organization">ORG-0001</cbc:ID>
            </cac:PartyIdentification>
        </cac:Party>
    </cac:ContractingParty>
    <cac:TenderingProcess>
        <cbc:Description languageID="NLD">Zie aanbestedingsdocumenten.</cbc:Description>
        <cbc:ProcedureCode languageID="NLD" listName="procurement-procedure-type">open</cbc:ProcedureCode>
        <cac:ProcessJustification>
            <cbc:ProcessReasonCode listName="accelerated-procedure">false</cbc:ProcessReasonCode>
        </cac:ProcessJustification>
    </cac:TenderingProcess>
    <cac:ProcurementProject>
        <cbc:ID schemeName="InternalID">1367725</cbc:ID>
        <cbc:Name languageID="NLD">KCC Software</cbc:Name>
        <cbc:Description languageID="NLD">Het doel van de Aanbesteding is om één (1) Overeenkomst met één (1) Opdrachtnemer af te sluiten voor het leveren, implementeren en beheren van Cloud Contact Center Dienstverlening, die voldoet aan alle specificaties en Eisen en aan de toezeggingen van de Inschrijver, ten behoeve van de gemeente Hilversum. 1</cbc:Description>
        <cbc:ProcurementTypeCode listName="contract-nature">services</cbc:ProcurementTypeCode>
        <cbc:Note languageID="NLD">Deze aanbesteding is opnieuw gepubliceerd met de juiste naam onder TenderNed-kenmerk 467699.</cbc:Note>
        <cac:MainCommodityClassification>
            <cbc:ItemClassificationCode listName="cpv">72000000</cbc:ItemClassificationCode>
        </cac:MainCommodityClassification>
        <cac:AdditionalCommodityClassification>
            <cbc:ItemClassificationCode listName="cpv">48510000</cbc:ItemClassificationCode>
        </cac:AdditionalCommodityClassification>
        <cac:RealizedLocation>
            <cbc:Description languageID="NLD">Hilversum</cbc:Description>
            <cac:Address>
                <cbc:CountrySubentityCode listName="nuts">NL327</cbc:CountrySubentityCode>
                <cac:Country>
                    <cbc:IdentificationCode listName="country">NLD</cbc:IdentificationCode>
                </cac:Country>
            </cac:Address>
        </cac:RealizedLocation>
    </cac:ProcurementProject>
    <cac:ProcurementProjectLot>
        <cbc:ID schemeName="Lot">LOT-0000</cbc:ID>
        <cac:TenderingTerms>
            <cbc:FundingProgramCode languageID="NLD" listName="eu-funded">no-eu-funds</cbc:FundingProgramCode>
            <cac:AwardingTerms>
                <cac:AwardingCriterion>
                    <cac:SubordinateAwardingCriterion>
                        <ext:UBLExtensions>
                            <ext:UBLExtension>
                                <ext:ExtensionContent>
                                    <efext:EformsExtension>
                                        <efac:AwardCriterionParameter>
                                            <efbc:ParameterCode listName="number-weight">poi-exa</efbc:ParameterCode>
                                            <efbc:ParameterNumeric>30</efbc:ParameterNumeric>
                                        </efac:AwardCriterionParameter>
                                    </efext:EformsExtension>
                                </ext:ExtensionContent>
                            </ext:UBLExtension>
                        </ext:UBLExtensions>
                        <cbc:AwardingCriterionTypeCode languageID="NLD" listName="award-criterion-type">price</cbc:AwardingCriterionTypeCode>
                        <cbc:Name languageID="NLD">Prijs</cbc:Name>
                    </cac:SubordinateAwardingCriterion>
                    <cac:SubordinateAwardingCriterion>
                        <ext:UBLExtensions>
                            <ext:UBLExtension>
                                <ext:ExtensionContent>
                                    <efext:EformsExtension>
                                        <efac:AwardCriterionParameter>
                                            <efbc:ParameterCode listName="number-weight">poi-exa</efbc:ParameterCode>
                                            <efbc:ParameterNumeric>70</efbc:ParameterNumeric>
                                        </efac:AwardCriterionParameter>
                                    </efext:EformsExtension>
                                </ext:ExtensionContent>
                            </ext:UBLExtension>
                        </ext:UBLExtensions>
                        <cbc:AwardingCriterionTypeCode languageID="NLD" listName="award-criterion-type">quality</cbc:AwardingCriterionTypeCode>
                        <cbc:Name languageID="NLD">Kwaliteit</cbc:Name>
                        <cbc:Description languageID="NLD">Bestaande uit vijf kwalitatieve subgunningscriteria. Zie hiertoe de leidraad.</cbc:Description>
                    </cac:SubordinateAwardingCriterion>
                </cac:AwardingCriterion>
            </cac:AwardingTerms>
            <cac:AdditionalInformationParty>
                <cac:PartyIdentification>
                    <cbc:ID>ORG-0001</cbc:ID>
                </cac:PartyIdentification>
            </cac:AdditionalInformationParty>
            <cac:AppealTerms>
                <cac:AppealInformationParty>
                    <cac:PartyIdentification>
                        <cbc:ID>ORG-0001</cbc:ID>
                    </cac:PartyIdentification>
                </cac:AppealInformationParty>
                <cac:AppealReceiverParty>
                    <cac:PartyIdentification>
                        <cbc:ID>TPO-0001</cbc:ID>
                    </cac:PartyIdentification>
                </cac:AppealReceiverParty>
            </cac:AppealTerms>
        </cac:TenderingTerms>
        <cac:TenderingProcess>
            <ext:UBLExtensions>
                <ext:UBLExtension>
                    <ext:ExtensionContent>
                        <efext:EformsExtension>
                            <efbc:ProcedureRelaunchIndicator>false</efbc:ProcedureRelaunchIndicator>
                        </efext:EformsExtension>
                    </ext:ExtensionContent>
                </ext:UBLExtension>
            </ext:UBLExtensions>
            <cbc:GovernmentAgreementConstraintIndicator>true</cbc:GovernmentAgreementConstraintIndicator>
            <cac:AuctionTerms>
                <cbc:AuctionConstraintIndicator>false</cbc:AuctionConstraintIndicator>
            </cac:AuctionTerms>
            <cac:ContractingSystem>
                <cbc:ContractingSystemTypeCode listName="framework-agreement">none</cbc:ContractingSystemTypeCode>
            </cac:ContractingSystem>
            <cac:ContractingSystem>
                <cbc:ContractingSystemTypeCode listName="dps-usage">none</cbc:ContractingSystemTypeCode>
            </cac:ContractingSystem>
        </cac:TenderingProcess>
        <cac:ProcurementProject>
            <cbc:ID schemeName="InternalID">1</cbc:ID>
            <cbc:Name languageID="NLD">Cloud Contact Center Software</cbc:Name>
            <cbc:Description languageID="NLD">Perceel van de opdracht. Er zijn geen overige percelen. 1</cbc:Description>
            <cbc:ProcurementTypeCode listName="contract-nature">services</cbc:ProcurementTypeCode>
            <cac:MainCommodityClassification>
                <cbc:ItemClassificationCode listName="cpv">72000000</cbc:ItemClassificationCode>
            </cac:MainCommodityClassification>
            <cac:AdditionalCommodityClassification>
                <cbc:ItemClassificationCode listName="cpv">48510000</cbc:ItemClassificationCode>
            </cac:AdditionalCommodityClassification>
            <cac:RealizedLocation>
                <cbc:Description languageID="NLD">Hilversum</cbc:Description>
                <cac:Address>
                    <cbc:CountrySubentityCode listName="nuts">NL327</cbc:CountrySubentityCode>
                    <cac:Country>
                        <cbc:IdentificationCode listName="country">NLD</cbc:IdentificationCode>
                    </cac:Country>
                </cac:Address>
            </cac:RealizedLocation>
            <cac:PlannedPeriod>
                <cbc:StartDate>2024-10-01+02:00</cbc:StartDate>
                <cbc:EndDate>2027-09-30+02:00</cbc:EndDate>
            </cac:PlannedPeriod>
            <cac:ContractExtension>
                <cbc:OptionsDescription languageID="NLD">-</cbc:OptionsDescription>
                <cbc:MaximumNumberNumeric>2</cbc:MaximumNumberNumeric>
                <cac:Renewal>
                    <cac:Period>
                        <cbc:Description languageID="NLD">Na de initiële periode van 36 maanden kan tweemaal met 12 maanden worden verlengd.</cbc:Description>
                    </cac:Period>
                </cac:Renewal>
            </cac:ContractExtension>
        </cac:ProcurementProject>
    </cac:ProcurementProjectLot>
    <cac:TenderResult>
        <cbc:AwardDate>2000-01-01+01:00</cbc:AwardDate>
    </cac:TenderResult>
</ContractAwardNotice>