299802-2026 - Planning
Norway – Helpdesk and support services – Market survey/RFI Intune additional products - real time management operation and support, as well as remote control for OT/critical clients.
OJ S 84/2026 30/04/2026
Prior information notice or a periodic indicative notice used only for information
Services
1. Buyer
1.1.
Buyer
Official nameSykehuspartner HF
Emailelhaha@sykehuspartner.no
Legal type of the buyerPublic undertaking
Activity of the contracting authorityHealth
2. Procedure
2.1.
Procedure
TitleMarket survey/RFI Intune additional products - real time management operation and support, as well as remote control for OT/critical clients.
DescriptionThe entity needs a comprehensive and robust operations and management system closely integrated with Microsoft Intune, which provides total control over a joint client platform across operating systems. The system must support stable operative operation through predictable and controlled change management, prioritised use of network resources and advanced remote support - also under demanding conditions such as low bandwidth and critical operative use in both offices and field, including in ambulance services. Currently the need includes approx. 3,000 clients and scaling up is expected.11.5.26 - Deadline for submitting questions to the market survey 20.05.26, 12:00 Response deadline for the market survey.
Internal identifierMarkedsundersøkelse/RFI Intune tilleggsprodukter - sanntidsstyring drift og support, samt fjernstyri
2.1.1.
Purpose
Main nature of the contractServices
Main classification (cpv): 72253000 Helpdesk and support services
Additional classification (cpv): 48218000 License management software package, 48422000 Software package suites, 48613000 Electronic data management (EDM), 48730000 Security software package, 48760000 Virus protection software package, 50312610 Maintenance of information technology equipment, 72000000 IT services: consulting, software development, Internet and support, 72212211 Platform interconnectivity software development services, 72260000 Software-related services, 72315000 Data network management and support services, 72510000 Computer-related management services
2.1.2.
Place of performance
Country subdivision (NUTS)Oslo (NO081)
CountryNorway
2.1.4.
General information
Legal basis
Directive 2014/24/EU
Anskaffelsesforskriften - This is a market survey with no obligations for either the contracting authority or any participating tenderers.
3. Part
3.1.
PartPAR-0000
TitleMarket survey/RFI Intune additional products - real time management operation and support, as well as remote control for OT/critical clients.
DescriptionThe entity needs a comprehensive and robust operations and management system closely integrated with Microsoft Intune, which provides total control over a joint client platform across operating systems. The system must support stable operative operation through predictable and controlled change management, prioritised use of network resources and advanced remote support - also under demanding conditions such as low bandwidth and critical operative use in both offices and field, including in ambulance services. Currently the need includes approx. 3,000 clients and scaling up is expected.11.5.26 - Deadline for submitting questions to the market survey 20.05.26, 12:00 Response deadline for the market survey.
Internal identifierMarkedsundersøkelse/RFI Intune tilleggsprodukter - sanntidsstyring drift og support, samt fjernstyri
3.1.1.
Purpose
Main nature of the contractServices
Main classification (cpv): 72253000 Helpdesk and support services
Additional classification (cpv): 48218000 License management software package
Additional classification (cpv): 48422000 Software package suites
Additional classification (cpv): 48613000 Electronic data management (EDM)
Additional classification (cpv): 48730000 Security software package
Additional classification (cpv): 48760000 Virus protection software package
Additional classification (cpv): 50312610 Maintenance of information technology equipment
Additional classification (cpv): 72000000 IT services: consulting, software development, Internet and support
Additional classification (cpv): 72212211 Platform interconnectivity software development services
Additional classification (cpv): 72260000 Software-related services
Additional classification (cpv): 72315000 Data network management and support services
Additional classification (cpv): 72510000 Computer-related management services
3.1.2.
Place of performance
Country subdivision (NUTS)Oslo (NO081)
CountryNorway
3.1.5.
General information
Reserved participation
Participation is not reserved.
The procurement is covered by the Government Procurement Agreement (GPA)yes
3.1.6.
Procurement documents
Languages in which the procurement documents are officially availableNorwegian
Address of the procurement documentshttps://permalink.mercell.com/282780474.aspx
3.1.7.
Terms of procurement
The execution of the contract must be performed within the framework of sheltered employment programmesNo
3.1.9.
Further information, mediation and review
Review organisationBuskerud tingrett
8. Organisations
8.1.
ORG-0001
Official nameSykehuspartner HF
Registration number914637651
Postal addressGrønland 34
TownDRAMMEN
Postcode3045
Country subdivision (NUTS)Oslo (NO081)
CountryNorway
Contact pointElisabeth Halvorsen
Emailelhaha@sykehuspartner.no
Telephone+47 32235300
Fax+47 32235301
Internet addresshttp://www.sykehuspartner.no
Roles of this organisation
Buyer
8.1.
ORG-0002
Official nameBuskerud tingrett
Registration number935 364 752.
TownDrammen
Postcode3001
Country subdivision (NUTS)Buskerud (NO085)
CountryNorway
Roles of this organisation
Review organisation
Notice information
Notice identifier/versioncd65db4c-2bfa-4fb4-ac3d-69b03ed60a34  -  01
Form typePlanning
Notice typePrior information notice or a periodic indicative notice used only for information
Notice subtype4
Notice dispatch date29/04/2026 10:12:07 (UTC+00:00) Western European Time, GMT
Notice dispatch date (eSender)29/04/2026 10:51:34 (UTC+00:00) Western European Time, GMT
Languages in which this notice is officially availableEnglish
Notice publication number299802-2026
OJ S issue number84/2026
Publication date30/04/2026
Estimated date of publication of a contract notice within this procedure24/08/2026