1. Buyer
1.1.
Buyer
Official name: Länstrafiken i Västerbotten AB
Legal type of the buyer: Body governed by public law, controlled by a regional authority
Activity of the contracting authority: General public services
2. Procedure
2.1.
Procedure
Title: Kontaktcentertjänster Jourverksamhet Serviceresor Västerbotten
Description: Upphandlingen avser kontaktcentertjänster för serviceresor samt anropsstyrda resor i den allmänna kollektivtrafiken till Länstrafiken i Västerbotten.
Procedure identifier: f90e58b1-9f93-4a56-95aa-b1548464bbab
Type of procedure: Open
The procedure is accelerated: no
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 64214200 Telephone switchboard services
2.1.2.
Place of performance
Country subdivision (NUTS): Västerbottens län (SE331)
Country: Sweden
2.1.3.
Value
Estimated value excluding VAT: 7 000 000,00 SEK
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Procurement Document
5. Lot
5.1.
Lot: LOT-0001
Title: Kontaktcentertjänster Jourverksamhet Serviceresor Västerbotten
Description: Upphandlingen avser kontaktcentertjänster för serviceresor samt anropsstyrda resor i den allmänna kollektivtrafiken till Länstrafiken i Västerbotten.
Internal identifier: urn:eavrop:mdn:ProcurementProject:129884:Lot:1
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 64214200 Telephone switchboard services
Additional classification (cpv): 79512000 Call centre
5.1.2.
Place of performance
Country subdivision (NUTS): Västerbottens län (SE331)
Country: Sweden
5.1.3.
Estimated duration
Other duration: Unknown
5.1.4.
Renewal
Maximum renewals: 0
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
5.1.7.
Strategic procurement
Aim of strategic procurement: No strategic procurement
5.1.9.
Selection criteria
Sources of selection criteria: Procurement Document
5.1.11.
Procurement documents
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Allowed
Languages in which tenders or requests to participate may be submitted: Swedish
Electronic catalogue: Not allowed
Deadline for receipt of tenders: 12/06/2026 00:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Duration during which the tender must remain valid: 4 Months
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Electronic invoicing: Required
Electronic ordering will be used: yes
Electronic payment will be used: yes
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Förvaltningsrätten i Umeå
Organisation providing additional information about the procurement procedure: Länstrafiken i Västerbotten AB
Organisation providing more information on the review procedures: Förvaltningsrätten i Umeå
8. Organisations
8.1.
ORG-0001
Official name: Länstrafiken i Västerbotten AB
Registration number: 556071-4478
Postal address: Johan Skyttes väg 6
Town: Lycksele
Postcode: 921 23
Country subdivision (NUTS): Västerbottens län (SE331)
Country: Sweden
Telephone: 0950-23900
Roles of this organisation:
Buyer
Organisation providing additional information about the procurement procedure
8.1.
ORG-0002
Official name: Antirio AB
Registration number: 556533-8133
Postal address: GÅRDSVÄGEN 18
Town: Solna
Postcode: 169 70
Country subdivision (NUTS): Stockholms län (SE110)
Country: Sweden
Telephone: 08-501 190 00
Roles of this organisation:
TED eSender
8.1.
ORG-0003
Official name: Förvaltningsrätten i Umeå
Registration number: 202100-2742
Postal address: Box 193
Town: Umeå
Postcode: 901 05
Country subdivision (NUTS): Västerbottens län (SE331)
Country: Sweden
Telephone: +46 90-17 74 00
Roles of this organisation:
Review organisation
Organisation providing more information on the review procedures
Notice identifier/version: a2c90e74-707a-4a7e-8f75-00ed8d2753b3 - 01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 08/05/2026 16:11:54 (UTC+02:00) Eastern European Time, Central European Summer Time
Languages in which this notice is officially available: Swedish
Notice publication number: 323980-2026
OJ S issue number: 91/2026
Publication date: 12/05/2026