1. Buyer
1.1.
Buyer
Official name: INNOVASJON NORGE
Legal type of the buyer: Public undertaking
Activity of the contracting authority: Economic affairs
2. Procedure
2.1.
Procedure
Title: Framework agreement for debt collection services
Description: The aim of the procurement is to cover the contracting authority ́s need for debt collection services and associated assignments. A significant part of Innovation Norway's business area consists of lending activities. Parts of the portfolio will be subject to breaches, brief or persistent. Between 200 and 250 cases are sent annually to debt collection. The cases are to be sent to a debt collection agency after the second reminder/debt collection notice. It is left to the debt collection provider to continue the receivable work. It shall be possible to report the loan well by the customer paying himself up-to-date. There will also be some other types of cases such as collecting grants and commissions for guarantees, bankruptcy proceedings, etc., innovation Norway care about having a good relationship with its customers. We therefore emphasise that good debt collection practice is emphasised in the case handling. The administration of voluntary repayment schemes with surety is also included in the assignment. Need for assistance with realisation or securing the mortgage can also be relevant in some cases. Long term monitoring is a minor part of the assignment. These are cases where the recection is written off internally, but where follow-up of, primarily, personal debtors shall try to attempt a full or partial refund of the requirement in the longer term. Tenderers must make reporting on loans and interest to the Norwegian Tax Administration for cases on long-term monitoring, as well as sending annual assignments to the customer. Furthermore, there are some cases that must be followed-up in accordance with the Debt Scheme Act. More information on the procurement ́s purpose and scope is included in annex no. 1 Requirement specification.
Procedure identifier: ad59dd0f-abb1-469f-bef2-69e9f7473add
Internal identifier: 2026/130323
Type of procedure: Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated: no
Main features of the procedure: The estimated annual value of the framework agreement is NOK 1,500,000 - NOK 2.5 million excluding VAT. The contract is also subject to budget changes and the company ́s priorities being affected by the implementation of the competition and the contractual relationship. Another tenderer can be used if the contracting authority needs it.
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79940000 Collection agency services
2.1.2.
Place of performance
Country: Norway
Anywhere in the given country
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
Anskaffelsesforskriften - Foa. § 13-2
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: European Single Procurement Document (ESPD)
5. Lot
5.1.
Lot: LOT-0000
Title: Framework agreement for debt collection services
Description: The aim of the procurement is to cover the contracting authority ́s need for debt collection services and associated assignments. A significant part of Innovation Norway's business area consists of lending activities. Parts of the portfolio will be subject to breaches, brief or persistent. Between 200 and 250 cases are sent annually to debt collection. The cases are to be sent to a debt collection agency after the second reminder/debt collection notice. It is left to the debt collection provider to continue the receivable work. It shall be possible to report the loan well by the customer paying himself up-to-date. There will also be some other types of cases such as collecting grants and commissions for guarantees, bankruptcy proceedings, etc., innovation Norway care about having a good relationship with its customers. We therefore emphasise that good debt collection practice is emphasised in the case handling. The administration of voluntary repayment schemes with surety is also included in the assignment. Need for assistance with realisation or securing the mortgage can also be relevant in some cases. Long term monitoring is a minor part of the assignment. These are cases where the recection is written off internally, but where follow-up of, primarily, personal debtors shall try to attempt a full or partial refund of the requirement in the longer term. Tenderers must make reporting on loans and interest to the Norwegian Tax Administration for cases on long-term monitoring, as well as sending annual assignments to the customer. Furthermore, there are some cases that must be followed-up in accordance with the Debt Scheme Act. More information on the procurement ́s purpose and scope is included in annex no. 1 Requirement specification.
Internal identifier: 2026/130323
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79940000 Collection agency services
5.1.2.
Place of performance
Country: Norway
Anywhere in the given country
5.1.3.
Estimated duration
Duration: 24 Months
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
5.1.9.
Selection criteria
Sources of selection criteria: European Single Procurement Document (ESPD)
Information about the second stage of a two-stage procedure:
Minimum number of candidates to be invited for the second stage of the procedure: 3
Maximum number of candidates to be invited for the second stage of the procedure: 5
The procedure will take place in successive stages. At each stage, some participants may be eliminated
The buyer reserves the right to award the contract on the basis of the initial tenders without any further negotiations
5.1.11.
Procurement documents
Languages in which the procurement documents are officially available: Norwegian
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: Norwegian
Electronic catalogue: Allowed
Variants: Not allowed
Deadline for receipt of requests to participate: 12/06/2026 10:00:00 (UTC+00:00) Western European Time, GMT
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Electronic invoicing: Required
Electronic ordering will be used: yes
Electronic payment will be used: yes
5.1.15.
Techniques
Framework agreement:
Framework agreement, without reopening of competition
Maximum number of participants: 5
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Oslo Tingrett
Information about review deadlines: See the procurement regulations and the tender documentation.
Organisation providing more information on the review procedures: INNOVASJON NORGE
8. Organisations
8.1.
ORG-0001
Official name: INNOVASJON NORGE
Registration number: 986399445
Postal address: Grev Wedels Plass 9
Town: OSLO
Postcode: 0158
Country subdivision (NUTS): Oslo (NO081)
Country: Norway
Contact point: Simon Kaute
Telephone: 22002500
Roles of this organisation:
Buyer
Organisation providing more information on the review procedures
8.1.
ORG-0002
Official name: Oslo Tingrett
Registration number: 926 725 939
Town: Oslo
Postcode: 0164
Country subdivision (NUTS): Oslo (NO081)
Country: Norway
Roles of this organisation:
Review organisation
Notice identifier/version: e6e7b701-f107-4b99-828d-c955ac1db91c - 01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 12/05/2026 13:58:59 (UTC+00:00) Western European Time, GMT
Notice dispatch date (eSender): 12/05/2026 14:06:27 (UTC+00:00) Western European Time, GMT
Languages in which this notice is officially available: English
Notice publication number: 331374-2026
OJ S issue number: 93/2026
Publication date: 15/05/2026