1. Buyer
1.1.
Buyer
Official name: Udenrigsministeriet
Legal type of the buyer: Central government authority
Activity of the contracting authority: General public services
2. Procedure
2.1.
Procedure
Title: Agreement regarding Biometric Stations
Description: The contracting entity has conducted a tender with the following description: I) Background and purpose The Danish Ministry og Foreign Affairs (“MFA)” comprises the Ministry located in Copenhagen and a global network of embassies, consulates-General and Trade Commissions. The MFA wishes to conclude an agreement with one supplier regarding the delivery, support and maintenance of both stationary and mobile biometric stations. The biometric stations shall support the process related to issue of primarily passports at the MFA’s embassies around the world. The agreement regulates the development, delivery, support, and maintenance of the biometric stations. II) Main Services: The agreement covers the following main services: A) Implementation Services B) Delivery of biometric stations C) Maintenance and support A: Implementation Services The Supplier shall commence the delivery of Implementation Services immediately upon signing the Agreement. These services shall ensure that the Supplier can deliver biometric stations that are compatible with the Customer’s IT environment and support the intended use of the Biometric Stations. The Implementation Services include: a. Delivery of one Stationary Biometric Station b. Delivery of one Mobile Biometric Station c. Development and delivery of an API for installation on the Operator’s PCs. The API shall control the Stationary Biometric Station via a user interface for the Operator. d. Integration with the Customer’s operations provider (Statens IT) e. Delivery of Documentation f. Training of the Customer’s technical personnel The Implementation Services shall be delivered with due involvement of the Customer’s staff. Regardless, the Supplier is responsible for the overall planning and management of the process. B: Delivery Biometric Stations The Supplier shall deliver Stationary Biometric Stations and Mobile Biometric Stations for capture of biometrics for primarily passports. Stationary Biometric Stations shall mean a stationary device that uses embedded components to capture of photo, fingerprint, and signature of a person in at least a seated position. The Stationary Biometric Station shall be mounted to wall or floor depending on the individual operating scenario where the station shall be put into operation. The Customer expects to buy 100 stationary biometric stations during the term of the Agreement. Mobile Biometric Stations shall mean a mobile device that uses embedded components to capture photo, fingerprint, and signature of a person in at least a seated position. The size and shape of the mobile station allows it to be taken with you when travelling by car, bus, train, boat, and plane, for example. The Customer expects to buy 70 mobile biometric stations during the term of the Agreement. The Biometric stations shall include all parts such as computer/tablet, light stand, background etc. to the extent necessary in order to capture biometrics of a quality which comply with the requirements stated in the Agreement. C: Maintenance and support The Supplier shall provide support and maintenance for delivered Biometric Stations, covering all parts of the stations, including both hardware and software. Maintenance includes all proactive actions necessary to ensure that the solution operates in compliance with the requirements. This encompasses ongoing technical maintenance, preventive measures, and updates. Support includes all reactive actions arising from incidents or other support inquiries. The support shall address all types of questions related to the Biometric Stations and must include the possibility to provide support via video calls. The Supplier shall expect to collaborate with the Customer's operational supplier and technicians related to support and maintenance. In case of incidents requiring the replacement of components, the Supplier shall deliver the necessary components to the Customer, who will handle the replacement using its own technical staff. *** In general, reference is made to the tender material for more information.
Procedure identifier: 73b6fb7b-4801-4557-9903-7e99b95a3dba
Previous notice: 067b28b5-4ea5-466d-8d40-c6ad35e5ea47-01
Internal identifier: UM
Type of procedure: Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated: no
Main features of the procedure: After receipt of initial tenders, the contracting entity will conduct individual negotiation meetings with all tenderers who have submitted an initial tender within the deadline stated. The negotiations will be conducted in accordance with the principle of equal treatment, and all tenderers will be given the same amount of time for negotiations with the contracting entity. Successive stages are not used in order to limit the number of tenders to be negotiated. After the negotiations, the contracting entity may choose to issue revised tender documents for further initial or final tenders. The tenderers will be informed thereof at the same time with an invitation to submit an initial or final tender. The contracting entity reserves the right to award the agreement on the basis of the first initial tender. The contracting entity will not pay a participation fee to the tenderers. For further information on the process of the negotiations, reference is made to the tender specifications. Due to a system error, this notice incorrectly states "Yes" to "The procedure is conducted in successive stages. In each stage, some applicants may be rejected". There will be no shortlisting after prequalification.
2.1.1.
Purpose
Main nature of the contract: Supplies
Additional nature of the contract: Services
Main classification (cpv): 38650000 Photographic equipment
Additional classification (cpv): 30233310 Fingerprint readers, 35125110 Biometric sensors, 38651000 Cameras, 72250000 System and support services, 72253000 Helpdesk and support services, 72253200 Systems support services, 72261000 Software support services, 79132100 Electronic signature certification services
2.1.2.
Place of performance
Postal address: Asiatisk Plads 2
Town: København V
Postcode: 1448
Country subdivision (NUTS): Byen København (DK011)
Country: Denmark
2.1.3.
Value
Estimated value excluding VAT: 45 000 000,00 DKK
2.1.4.
General information
Call for competition is terminated
Additional information: The following additional information were provided related to the procedure: Participation in the tender procedure may only take place by electronic means via the electronic tendering system used by the contracting entity. For access to the procurement documents, the candidate must be registered or register as a user. If the application contains several versions of the same document, the latest uploaded version will apply. All communication in connection with the tender procedure, including questions and answers, must take place through the electronic tendering system. Reference is made to the tender specifications and appendix B for information concerning questions and answers. Interested operators are requested to keep updated via the electronic tendering system. If the candidate encounters problems with the system, please contact support by e-mail, dksupport@eu-supply.com, or telephone (+45) 70 20 80 14. As its application, the candidate must submit an ESPD as preliminary documentation of the circumstances set out in section 148(1), paras (1)-(3) of the Danish Public Procurement Act (udbudsloven). It is not necessary for the candidate to sign the ESPD document. For groups of operators (e.g. a consortium), a separate ESPD must be submitted for each participating operator. Where the candidate is a group of operators, the ESPD document of each participant in the group must be signed by the participant in question. The candidate heading the group and submitting the application is not required to sign its ESPD document. If the candidate relies on the capacities of other entities, an ESPD must be submitted for and signed by each of the entities on which it relies. Before the award decision is made, the tenderer to whom the contracting entity intends to award the contract must provide documentation of the information submitted in the ESPD pursuant to sections 151-152, cf. section 153 of the Danish Public Procurement Act. As an alternative to the documentation mentioned in sections 153-155, 157 and 158 of the Danish Public Procurement Act, the applicant and tenderer may submit to the contracting entity a certificate of registration in an official list of approved economic operators, see section 156 of the Danish Public Procurement Act, issued by the competent authority. The contracting entity only accepts certificates of registration in an official list from applicants and tenderers established in the country holding the official list. The candidate must also submit a letter of commitment in which the entity/entities on which the candidate relies has/have undertaken joint and several liability with the candidate if the candidate is awarded the contract. The form is enclosed as an attachment to the tender specifications. The contracting entity will select the number of candidates by applying the selection criteria stated in this contract notice, unless the contracting entity receives no more than the stated number of compliant requests for participation. It should be noted that the amount is an estimate of the expected contract price for the entire term of the contract, including the price of all options. The estimate is based on historical consumption combined with an estimate of future resource needs. It should be noted that each candidate may only submit one application for prequalification. The contracting entity may use the procedure of section 159(5) of the Danish Public Procurement Act in the event that applications or tenders do not comply with the formal requirements of the tender documents. Attention is drawn to Article 5k in Regulation (EU) No 833/2014, as amended, which applies to the tender procedure. The provision contains a prohibition against award of contracts to Russian companies and Russian-controlled companies etc. (reference is made to Article 5k, section 1, for the precise definition of the operators that are subject to the prohibition). The contracting entity reserves the right to require at any time during the tender process that the economic operators prove that they are not subject to the prohibition, for example by requiring a declaration to this effect and/or documentation regarding the place of establishment and ownership of the economic operators and any subcontractors. It should be noted that the indicated term of the agreement is calculated from the Acceptance Date. In addition to the indicated duration of contract, an expiry phase that is flexible in time will be required when the contract is at an end in order to ensure an undisturbed continuation of the stations in connection with a possible re-tender. The contracting entity expects to conduct 1 negotiation with each tenderer based on the initial offer. For further information on the process of the negotiations, reference is made to the tender specifications. The contracting entity will pay no remuneration for participating in this tender procedure.
Legal basis:
Directive 2014/24/EU
Danish Public Procurement Act (Act No. 1564 of 15 December 2015 as amended) - The tender procedure is covered by the Danish Public Procurement Act (Act No. 1564 of 15 December 2015 as amended), which implements the Public Procurement Directive (Directive 2014/24/EU).
5. Lot
5.1.
Lot: LOT-0000
Title: Agreement regarding Biometric Stations
Description: The contracting entity has conducted a tender with the following description: I) Background and purpose The Danish Ministry og Foreign Affairs (“MFA)” comprises the Ministry located in Copenhagen and a global network of embassies, consulates-General and Trade Commissions. The MFA wishes to conclude an agreement with one supplier regarding the delivery, support and maintenance of both stationary and mobile biometric stations. The biometric stations shall support the process related to issue of primarily passports at the MFA’s embassies around the world. The agreement regulates the development, delivery, support, and maintenance of the biometric stations. II) Main Services: The agreement covers the following main services: A) Implementation Services B) Delivery of biometric stations C) Maintenance and support A: Implementation Services The Supplier shall commence the delivery of Implementation Services immediately upon signing the Agreement. These services shall ensure that the Supplier can deliver biometric stations that are compatible with the Customer’s IT environment and support the intended use of the Biometric Stations. The Implementation Services include: a. Delivery of one Stationary Biometric Station b. Delivery of one Mobile Biometric Station c. Development and delivery of an API for installation on the Operator’s PCs. The API shall control the Stationary Biometric Station via a user interface for the Operator. d. Integration with the Customer’s operations provider (Statens IT) e. Delivery of Documentation f. Training of the Customer’s technical personnel The Implementation Services shall be delivered with due involvement of the Customer’s staff. Regardless, the Supplier is responsible for the overall planning and management of the process. B: Delivery Biometric Stations The Supplier shall deliver Stationary Biometric Stations and Mobile Biometric Stations for capture of biometrics for primarily passports. Stationary Biometric Stations shall mean a stationary device that uses embedded components to capture of photo, fingerprint, and signature of a person in at least a seated position. The Stationary Biometric Station shall be mounted to wall or floor depending on the individual operating scenario where the station shall be put into operation. The Customer expects to buy 100 stationary biometric stations during the term of the Agreement. Mobile Biometric Stations shall mean a mobile device that uses embedded components to capture photo, fingerprint, and signature of a person in at least a seated position. The size and shape of the mobile station allows it to be taken with you when travelling by car, bus, train, boat, and plane, for example. The Customer expects to buy 70 mobile biometric stations during the term of the Agreement. The Biometric stations shall include all parts such as computer/tablet, light stand, background etc. to the extent necessary in order to capture biometrics of a quality which comply with the requirements stated in the Agreement. C: Maintenance and support The Supplier shall provide support and maintenance for delivered Biometric Stations, covering all parts of the stations, including both hardware and software. Maintenance includes all proactive actions necessary to ensure that the solution operates in compliance with the requirements. This encompasses ongoing technical maintenance, preventive measures, and updates. Support includes all reactive actions arising from incidents or other support inquiries. The support shall address all types of questions related to the Biometric Stations and must include the possibility to provide support via video calls. The Supplier shall expect to collaborate with the Customer's operational supplier and technicians related to support and maintenance. In case of incidents requiring the replacement of components, the Supplier shall deliver the necessary components to the Customer, who will handle the replacement using its own technical staff. *** In general, reference is made to the tender material for more information.
Internal identifier: UM
5.1.1.
Purpose
Main nature of the contract: Supplies
Additional nature of the contract: Services
Main classification (cpv): 38650000 Photographic equipment
Additional classification (cpv): 30233310 Fingerprint readers, 35125110 Biometric sensors, 38651000 Cameras, 72250000 System and support services, 72253000 Helpdesk and support services, 72253200 Systems support services, 72261000 Software support services, 79132100 Electronic signature certification services
5.1.2.
Place of performance
Postal address: Asiatisk Plads 2
Town: København V
Postcode: 1448
Country subdivision (NUTS): Byen København (DK011)
Country: Denmark
5.1.3.
Estimated duration
Duration: 96 Months
5.1.5.
Value
Estimated value excluding VAT: 45 000 000,00 DKK
5.1.6.
General information
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
Information about previous notices:
Identifier of the previous notice: 118470-2024
Additional information: The following additional information were provided related to the procedure: Participation in the tender procedure may only take place by electronic means via the electronic tendering system used by the contracting entity. For access to the procurement documents, the candidate must be registered or register as a user. If the application contains several versions of the same document, the latest uploaded version will apply. All communication in connection with the tender procedure, including questions and answers, must take place through the electronic tendering system. Reference is made to the tender specifications and appendix B for information concerning questions and answers. Interested operators are requested to keep updated via the electronic tendering system. If the candidate encounters problems with the system, please contact support by e-mail, dksupport@eu-supply.com, or telephone (+45) 70 20 80 14. As its application, the candidate must submit an ESPD as preliminary documentation of the circumstances set out in section 148(1), paras (1)-(3) of the Danish Public Procurement Act (udbudsloven). It is not necessary for the candidate to sign the ESPD document. For groups of operators (e.g. a consortium), a separate ESPD must be submitted for each participating operator. Where the candidate is a group of operators, the ESPD document of each participant in the group must be signed by the participant in question. The candidate heading the group and submitting the application is not required to sign its ESPD document. If the candidate relies on the capacities of other entities, an ESPD must be submitted for and signed by each of the entities on which it relies. Before the award decision is made, the tenderer to whom the contracting entity intends to award the contract must provide documentation of the information submitted in the ESPD pursuant to sections 151-152, cf. section 153 of the Danish Public Procurement Act. As an alternative to the documentation mentioned in sections 153-155, 157 and 158 of the Danish Public Procurement Act, the applicant and tenderer may submit to the contracting entity a certificate of registration in an official list of approved economic operators, see section 156 of the Danish Public Procurement Act, issued by the competent authority. The contracting entity only accepts certificates of registration in an official list from applicants and tenderers established in the country holding the official list. The candidate must also submit a letter of commitment in which the entity/entities on which the candidate relies has/have undertaken joint and several liability with the candidate if the candidate is awarded the contract. The form is enclosed as an attachment to the tender specifications. The contracting entity will select the number of candidates by applying the selection criteria stated in this contract notice, unless the contracting entity receives no more than the stated number of compliant requests for participation. It should be noted that the amount is an estimate of the expected contract price for the entire term of the contract, including the price of all options. The estimate is based on historical consumption combined with an estimate of future resource needs. It should be noted that each candidate may only submit one application for prequalification. The contracting entity may use the procedure of section 159(5) of the Danish Public Procurement Act in the event that applications or tenders do not comply with the formal requirements of the tender documents. Attention is drawn to Article 5k in Regulation (EU) No 833/2014, as amended, which applies to the tender procedure. The provision contains a prohibition against award of contracts to Russian companies and Russian-controlled companies etc. (reference is made to Article 5k, section 1, for the precise definition of the operators that are subject to the prohibition). The contracting entity reserves the right to require at any time during the tender process that the economic operators prove that they are not subject to the prohibition, for example by requiring a declaration to this effect and/or documentation regarding the place of establishment and ownership of the economic operators and any subcontractors. It should be noted that the indicated term of the agreement is calculated from the Acceptance Date. In addition to the indicated duration of contract, an expiry phase that is flexible in time will be required when the contract is at an end in order to ensure an undisturbed continuation of the stations in connection with a possible re-tender. The contracting entity expects to conduct 1 negotiation with each tenderer based on the initial offer. For further information on the process of the negotiations, reference is made to the tender specifications. The contracting entity will pay no remuneration for participating in this tender procedure.
5.1.10.
Award criteria
Criterion:
Type: Price
Name: Price
Description: See Tender Specifications, Appendix A.
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 30
Criterion:
Type: Quality
Name: Quality
Description: See Tender Specifications, Appendix A.
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 70
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Klagenævnet for Udbud
Information about review deadlines: Pursuant to the Danish Act on the Complaints Board for Public Procurement, etc. (lov om Klagenævnet for Udbud m.v.) (the Act is available (in Danish) at www.retsinformation.dk), the following deadlines apply to the lodging of complaints: Complaints of not having been selected must be submitted to the Danish Complaints Board for Public Procurement before the expiry of 20 calendar days, see section 7(1) of the Act, from the day after submission of notification to the candidates concerned of the identity of the successful tenderer where the notification is accompanied by an explanation of the grounds for the decision in accordance with section 2(1), para (1) of the Act and section 171(2) of the Danish Public Procurement Act. In other situations, complaints of award procedures, see section 7(2) of the Act, must be lodged with the Danish Complaints Board for Public Procurement before the expiry of: 1) 45 calendar days after the contracting entity has published a notice in the Official Journal of the European Union that the contracting entity has entered into a contract. The deadline is calculated from the day after the day when the notice was published. 2) 30 calendar days calculated from the day after the day when the contracting entity has notified the candidates concerned that a contract based on a framework agreement with reopening of competition or a dynamic purchasing system has been entered into if the notification has included an explanation of the relevant grounds for the decision. 3) 6 months after the contracting entity entered into a framework agreement calculated from the day after the day when the contracting entity notified the candidates and tenderers concerned, see section 2(2) of the Act and section 171(4) of the Danish Public Procurement Act. 4) 20 calendar days calculated from the day after the contracting entity has submitted notification of its decision, see section 185(2) of the Danish Public Procurement Act. Not later than at the time of lodging a complaint with the Danish Complaints Board for Public Procurement, the complainant must notify the contracting entity in writing that a complaint has been lodged with the Danish Complaints Board for Public Procurement and whether the complaint was lodged during the standstill period, see section 6(4) of the Act. In cases where the complaint was not lodged within the standstill period, the complainant must furthermore indicate whether a suspensory effect of the complaint has been requested, see section 12(1) of the Act. The e-mail address of the Complaints Board for Public Procurement is klfu@naevneneshus.dk. The Complaints Board’s own complaints procedure is available at https://naevneneshus.dk/start-din-klage/klagenaevnet-for-udbud/vejledning/.
Organisation providing additional information about the procurement procedure: Udenrigsministeriet
Organisation providing offline access to the procurement documents: Udenrigsministeriet
Organisation providing more information on the review procedures: Konkurrence- og Forbrugerstyrelsen
Organisation whose budget is used to pay for the contract: Udenrigsministeriet
Organisation executing the payment: Udenrigsministeriet
Organisation signing the contract: Udenrigsministeriet
6. Results
Value of all contracts awarded in this notice: 45 000 000,00 DKK
6.1.
Result lot identifier: LOT-0000
Winner selection status: At least one winner was chosen.
6.1.2.
Information about winners
Winner:
Official name: Biometric Solutions A/S
Tender:
Tender identifier: Agreement regarding Biometric Stations - Biometric Solutions A/S
Identifier of lot or group of lots: LOT-0000
Value of the tender: 34 429 000,00 DKK
Subcontracting: Not yet known
Contract information:
Identifier of the contract: Agreement regarding Biometric Stations - Biometric Solutions A/S
Date on which the winner was chosen: 30/01/2026
Date of the conclusion of the contract: 22/05/2026
Organisation signing the contract: Udenrigsministeriet
6.1.4.
Statistical information
Summary of the review requests the buyer received:
Number of complainants: 0
Received tenders or requests to participate:
Type of received submissions: Tenders
Number of tenders or requests to participate received: 3
8. Organisations
8.1.
ORG-0001
Official name: Udenrigsministeriet
Registration number: 4024777
Department: Udenrigsministeriet
Postal address: Asiatisk Plads 2
Town: København K
Postcode: 1448
Country subdivision (NUTS): Byen København (DK011)
Country: Denmark
Contact point: KAPS - Mikkel Mølgaard
Telephone: +45 22336597
Roles of this organisation:
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents
Organisation signing the contract
Organisation whose budget is used to pay for the contract
Organisation executing the payment
8.1.
ORG-0002
Official name: Klagenævnet for Udbud
Registration number: 37795526
Postal address: Nævnenes Hus, Toldboden 2
Town: Viborg
Postcode: 8800
Country subdivision (NUTS): Østjylland (DK042)
Country: Denmark
Telephone: +45 72405600
Roles of this organisation:
Review organisation
8.1.
ORG-0003
Official name: Konkurrence- og Forbrugerstyrelsen
Registration number: 10294819
Postal address: Carl Jacobsens Vej 35
Town: Valby
Postcode: 2500
Country subdivision (NUTS): Københavns omegn (DK012)
Country: Denmark
Telephone: +45 41715000
Roles of this organisation:
Organisation providing more information on the review procedures
8.1.
ORG-0004
Official name: Biometric Solutions A/S
Size of the economic operator: Micro, small, or medium
Registration number: 32311261
Postal address: Mileparken 22
Town: Skovlunde
Postcode: 2740
Country subdivision (NUTS): Københavns omegn (DK012)
Country: Denmark
Telephone: +45 7199 8283
Roles of this organisation:
Tenderer
Winner of these lots: LOT-0000
8.1.
ORG-0005
Official name: Mercell Holding ASA
Registration number: 980921565
Postal address: Askekroken 11
Town: Oslo
Postcode: 0277
Country subdivision (NUTS): Oslo (NO081)
Country: Norway
Contact point: eSender
Telephone: +47 21018800
Fax: +47 21018801
Roles of this organisation:
TED eSender
Notice identifier/version: 059eaabc-7144-4d82-8652-a6eb059637d0 - 01
Form type: Result
Notice type: Contract or concession award notice – standard regime
Notice subtype: 29
Notice dispatch date: 29/05/2026 13:51:29 (UTC+00:00) Western European Time, GMT
Notice dispatch date (eSender): 29/05/2026 14:30:59 (UTC+00:00) Western European Time, GMT
Languages in which this notice is officially available: English
Notice publication number: 377722-2026
OJ S issue number: 104/2026
Publication date: 02/06/2026