1. Buyer
1.1.
Buyer
Official name: Arbetsförmedlingen Varor & tjänster
Legal type of the buyer: Central government authority
Activity of the contracting authority: General public services
2. Procedure
2.1.
Procedure
Title: Tjänster för användarinsikter, undersökningar och användningstester
Description: Arbetsförmedlingen upphandlar ramavtal som omfattar uppdrag inom användningstester av våra digitala tjänster och genomförande av undersökningar riktat till olika målgrupper.
Procedure identifier: 4f20a276-d35a-43df-b0fd-b3e6fc017623
Internal identifier: Af-2026/0016 9226
Type of procedure: Open
The procedure is accelerated: no
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79310000 Market research services
Additional classification (cpv): 79311200 Survey conduction services
2.1.2.
Place of performance
Country subdivision (NUTS): Stockholms län (SE110)
Country: Sweden
2.1.3.
Value
Estimated value excluding VAT: 9 000 000,00 SEK
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
2.1.5.
Terms of procurement
Terms of submission:
Maximum number of lots for which one tenderer can submit tenders: 2
Terms of contract:
Maximum number of lots for which contracts can be awarded to one tenderer: 2
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Procurement Document
5. Lot
5.1.
Lot: LOT-0001
Title: Generell del
Description: Arbetsförmedlingen upphandlar ramavtal som omfattar uppdrag inom användningstester av våra digitala tjänster och genomförande av undersökningar riktat till olika målgrupper.
Internal identifier: 1798582-0
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79310000 Market research services
Additional classification (cpv): 79311200 Survey conduction services, 79342310 Customer survey services
5.1.2.
Place of performance
Country subdivision (NUTS): Stockholms län (SE110)
Country: Sweden
5.1.3.
Estimated duration
Start date: 15/10/2026
Duration end date: 15/10/2028
5.1.4.
Renewal
Maximum renewals: 2
Other information about renewals: Förlängning är 12 månader
5.1.5.
Value
Estimated value excluding VAT: 5 000 000,00 SEK
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
5.1.7.
Strategic procurement
Aim of strategic procurement: Reduction of environmental impacts
Description: Det ställs krav på miljöledningssystem.
Approach to reducing environmental impacts: Other
5.1.9.
Selection criteria
Sources of selection criteria: Procurement Document
5.1.11.
Procurement documents
Deadline for requesting additional information: 17/08/2026 22:00:00 (UTC+00:00) Western European Time, GMT
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: Swedish
Electronic catalogue: Allowed
Deadline for receipt of tenders: 26/08/2026 21:59:58 (UTC+00:00) Western European Time, GMT
Duration during which the tender must remain valid: 65 Days
Information about public opening:
Opening date: 27/08/2026 05:00:00 (UTC+00:00) Western European Time, GMT
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Electronic invoicing: Required
Electronic ordering will be used: yes
Electronic payment will be used: yes
5.1.15.
Techniques
Framework agreement:
Framework agreement, without reopening of competition
Maximum number of participants: 1
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Förvaltningsrätten
Information about review deadlines: Sista dag att lämna anbud är 2026-08-26
5.1.
Lot: LOT-0002
Title: Krav på leverantören
Description: Arbetsförmedlingen upphandlar ramavtal som omfattar uppdrag inom användningstester av våra digitala tjänster och genomförande av undersökningar riktat till olika målgrupper.
Internal identifier: 1798584-1
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79310000 Market research services
Additional classification (cpv): 79311200 Survey conduction services
5.1.2.
Place of performance
Country subdivision (NUTS): Stockholms län (SE110)
Country: Sweden
5.1.3.
Estimated duration
Start date: 15/10/2026
Duration end date: 15/10/2028
5.1.4.
Renewal
Maximum renewals: 2
Other information about renewals: Förlängning är 12 månader
5.1.5.
Value
Estimated value excluding VAT: 9 000 000,00 SEK
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
5.1.7.
Strategic procurement
Aim of strategic procurement: Reduction of environmental impacts
Description: Ställs krav på miljöledningssystem.
Approach to reducing environmental impacts: Other
5.1.9.
Selection criteria
Sources of selection criteria: Procurement Document
5.1.11.
Procurement documents
Deadline for requesting additional information: 17/08/2026 22:00:00 (UTC+00:00) Western European Time, GMT
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: Swedish
Electronic catalogue: Allowed
Deadline for receipt of tenders: 26/08/2026 21:59:58 (UTC+00:00) Western European Time, GMT
Duration during which the tender must remain valid: 65 Days
Information about public opening:
Opening date: 27/08/2026 05:00:00 (UTC+00:00) Western European Time, GMT
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Electronic invoicing: Required
Electronic ordering will be used: yes
Electronic payment will be used: yes
5.1.15.
Techniques
Framework agreement:
Framework agreement, without reopening of competition
Maximum number of participants: 1
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Förvaltningsrätten
Information about review deadlines: Sista dag att lämna anbud är 2026-08-26
5.1.
Lot: LOT-0003
Title: Anbudsområde 1 - Undersökningar
Description: omfattar genomförande av undersökningar riktat till olika målgrupper
Internal identifier: 1840436-2
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79300000 Market and economic research; polling and statistics
Additional classification (cpv): 79310000 Market research services, 79311200 Survey conduction services
5.1.2.
Place of performance
Country subdivision (NUTS): Stockholms län (SE110)
Country: Sweden
5.1.3.
Estimated duration
Start date: 15/10/2026
Duration end date: 15/10/2028
5.1.4.
Renewal
Maximum renewals: 2
Other information about renewals: Förlängning är 12 månader
5.1.5.
Value
Estimated value excluding VAT: 5 000 000,00 SEK
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
5.1.7.
Strategic procurement
Aim of strategic procurement: Reduction of environmental impacts
Description: Ställs krav på miljöledningssystem.
Approach to reducing environmental impacts: Other
5.1.9.
Selection criteria
Sources of selection criteria: Procurement Document
5.1.11.
Procurement documents
Deadline for requesting additional information: 17/08/2026 22:00:00 (UTC+00:00) Western European Time, GMT
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: Swedish
Electronic catalogue: Allowed
Deadline for receipt of tenders: 26/08/2026 21:59:58 (UTC+00:00) Western European Time, GMT
Duration during which the tender must remain valid: 65 Days
Information about public opening:
Opening date: 27/08/2026 05:00:00 (UTC+00:00) Western European Time, GMT
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Electronic invoicing: Required
Electronic ordering will be used: yes
Electronic payment will be used: yes
5.1.15.
Techniques
Framework agreement:
Framework agreement, without reopening of competition
Maximum number of participants: 1
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Förvaltningsrätten
Information about review deadlines: Sista dag att lämna anbud är 2026-08-26
5.1.
Lot: LOT-0004
Title: Anbudsområde 2 - Användningstester
Description: omfattar uppdrag inom användningstester av våra digitala tjänster
Internal identifier: 1840438-3
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79310000 Market research services
Additional classification (cpv): 79311200 Survey conduction services
5.1.2.
Place of performance
Country subdivision (NUTS): Stockholms län (SE110)
Country: Sweden
5.1.3.
Estimated duration
Start date: 15/10/2026
Duration end date: 15/10/2028
5.1.4.
Renewal
Maximum renewals: 2
Other information about renewals: Förlängning är 12 månader
5.1.5.
Value
Estimated value excluding VAT: 5 000 000,00 SEK
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
5.1.7.
Strategic procurement
Aim of strategic procurement: Reduction of environmental impacts
Description: Ställs krav på miljöledningssystem.
Approach to reducing environmental impacts: Other
5.1.9.
Selection criteria
Sources of selection criteria: Procurement Document
5.1.11.
Procurement documents
Deadline for requesting additional information: 17/08/2026 22:00:00 (UTC+00:00) Western European Time, GMT
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: Swedish
Electronic catalogue: Allowed
Deadline for receipt of tenders: 26/08/2026 21:59:58 (UTC+00:00) Western European Time, GMT
Duration during which the tender must remain valid: 65 Days
Information about public opening:
Opening date: 27/08/2026 05:00:00 (UTC+00:00) Western European Time, GMT
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Electronic invoicing: Required
Electronic ordering will be used: yes
Electronic payment will be used: yes
5.1.15.
Techniques
Framework agreement:
Framework agreement, without reopening of competition
Maximum number of participants: 1
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Förvaltningsrätten
Information about review deadlines: Sista dag att lämna anbud är 2026-08-26
8. Organisations
8.1.
ORG-0001
Official name: Arbetsförmedlingen Varor & tjänster
Registration number: 2021002114
Department: Arbetsförmedlingen Varor & tjänster
Postal address: Elektrogatan 4
Town: STOCKHOLM
Postcode: 107 67
Country subdivision (NUTS): Stockholms län (SE110)
Country: Sweden
Contact point: Emma Lilliesköld
Telephone: 077-1600000
Roles of this organisation:
Buyer
8.1.
ORG-0002
Official name: Förvaltningsrätten
Registration number: 202100-2742
Town: Stockholm
Postcode: 115 76
Country subdivision (NUTS): Stockholms län (SE110)
Country: Sweden
Telephone: 08-561 680 00
Roles of this organisation:
Review organisation
Notice identifier/version: ac9290c9-2913-406b-9466-2faea0191d55 - 01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 05/06/2026 13:21:49 (UTC+00:00) Western European Time, GMT
Notice dispatch date (eSender): 05/06/2026 13:21:50 (UTC+00:00) Western European Time, GMT
Languages in which this notice is officially available: Swedish
Notice publication number: 392378-2026
OJ S issue number: 109/2026
Publication date: 09/06/2026