See the notice on TED website
1. Buyer
1.1.
Buyer
Official name: CSD Réseau Solidaris
Legal type of the buyer: Central government authority
Activity of the contracting authority: Health
2. Procedure
2.1.
Procedure
Title: Maintenance de la solution de la centrale téléphonique
Description: Le présent marché public a pour objet la maintenance, le support et l’évolution progressive de la solution de téléphonie et de centre de contact de la CSD de Liège.
Procedure identifier: de29aa8e-18ed-4954-81d0-73881247b774
Internal identifier: 2026-028 R
Type of procedure: Open
The procedure is accelerated: no
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 50330000 Maintenance services of telecommunications equipment
2.1.2.
Place of performance
Country subdivision (NUTS): Arr. Liège (BE332)
Country: Belgium
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Procurement Document
5. Lot
5.1.
Lot: LOT-0001
Title: 2026-028 R - 1
Description: Le présent marché public a pour objet la maintenance, le support et l’évolution progressive de la solution de téléphonie et de centre de contact de la CSD de Liège.
Internal identifier: 1
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 50330000 Maintenance services of telecommunications equipment
5.1.2.
Place of performance
Country subdivision (NUTS): Arr. Liège (BE332)
Country: Belgium
5.1.3.
Estimated duration
Duration: 6 Years
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
5.1.9.
Selection criteria
Sources of selection criteria: Procurement Document
5.1.11.
Procurement documents
Ad hoc communication channel:
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: French
Electronic catalogue: Not allowed
Advanced or qualified electronic signature or seal (as defined in Regulation (EU) No 910/2014) is required
Deadline for receipt of tenders: 01/07/2026 12:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Duration during which the tender must remain valid: 90 Days
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Electronic invoicing: Required
Electronic ordering will be used: no
Electronic payment will be used: no
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Tribunal de première instance de Liège
Information about review deadlines: 15 j
8. Organisations
8.1.
ORG-0001
Official name: CSD Réseau Solidaris
Registration number: 0416486425_2732
Postal address: Rue de la Boverie 379
Town: Boncelles
Postcode: 4100
Country subdivision (NUTS): Arr. Liège (BE332)
Country: Belgium
Telephone: +32 43382020
Roles of this organisation:
Buyer
8.1.
ORG-0002
Official name: SPF Stratégie et Appui
Registration number: BE001
Postal address: Boulevard Simon Bolivar 30 Bte1
Town: Bruxelles
Postcode: 1000
Country subdivision (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Country: Belgium
Telephone: +32 2 740 80 00
Roles of this organisation:
TED eSender
8.1.
ORG-0003
Official name: Tribunal de première instance de Liège
Registration number: 106420827
Town: Rue de Bruxelles 2-3 à Liège
Postcode: 4000
Country subdivision (NUTS): Arr. Liège (BE332)
Country: Belgium
Roles of this organisation:
Review organisation
10. Change
Version of the previous notice to be changed: 3b8eccd9-e9ba-4cb5-8d4e-4c8915825b38-01
Main reason for change: Information updated
Description: Les modifications suivantes ont été apportées par le pouvoir adjudicateur (surlignées en jaune dans le document) : - Annexe 1 - Document administratif du marché : point I.2 Durée du marché et point II.4 Responsabilité ; - Annexe 2 - Annexe Technique et Fonctionnelle : REQ 12 – SLA - CERTIFICATION SOC2 TYPE II
10.1.
Change
Section identifier: PROCEDURE
The procurement documents were changed on: 18/06/2026
Notice information
Notice identifier/version: 451b63bd-b7da-4a7e-bd5c-43eed19b11ce - 01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 18/06/2026 00:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Notice dispatch date (eSender): 18/06/2026 00:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Languages in which this notice is officially available: French
Notice publication number: 423964-2026
OJ S issue number: 117/2026
Publication date: 19/06/2026