1. Buyer
1.1.
Buyer
Official name: RESA Innovation et Technologie SA en son nom et pour compte de RESA SA Intercommunale
Activity of the contracting entity: Electricity-related activities
2. Procedure
2.1.
Procedure
Title: Marché de services de gestion des ressources (Managed Services Provider et Vendor Management System)
Description: Le présent marché a pour objet des services de gestion de ressources externes (MSP – Managed Services Provider) ainsi que des services applicatifs de gestion intégrée de ressources externes (VMS – Vendor Management System), en mode « software as a service ». Resa souhaite s’appuyer sur un prestataire neutre et indépendant pour lui permettre de trouver des ressources de manière efficiente, flexible, réactive et transparente. Cela implique d’avoir accès à un marché élargi et de disposer d’analyses comparatives objectives. Objet des services attendus : Le "Managed Services Provider" (MSP) assure le lien, de manière neutre et non-discriminatoire, entre les besoins en ressources externes de RESA et les prestataires pouvant répondre à ces besoins. Il conseille et soutient RESA dans la gestion des ressources externes (sélection des ressources, contractualisation des fournisseurs, reporting, facturation, suivi de la performance, …). Le "Vendor Management System" (VMS) est un service applicatif qui assure le processus de gestion des ressources externes, depuis la recherche des ressources jusqu'à la fin de leurs prestations. Le marché concerne la gestion de différents profils destinés à supporter RESA dans la gestion et la réalisation de ses projets. La capacité de gestion de ressources doit permettre de répondre aux besoins annuels estimés non engageants du pouvoir adjudicateur, a minima, pour chacun des 4 domaines d’activités suivants : • Business Change Management ; • Business Process Analyse ; • Project Management ( … IT) ; • IT Services, Network & Security (Project Management, Service Management, Technical Architect, Network Engineer, Security Engineer, etc.). Il est à noter que bien que le présent marché concerne la gestion de ressources externes pour le département Transformation et Digitalisation de RESA, ce marché pourra être étendu à d’autres départements de RESA si nécessaire (ex : Expérience Client, Marché, Département Technique, mais aussi les départements supports tels que Finances & Controlling, RH, Public Affairs & Juridique souhaitant trouver des ressources externes). Le pouvoir adjudicateur entend confier des missions d’analyses, de conseils et de changements au sein d’organisations et de processus. Il ne s’agit donc pas notamment d’intervenir, de manière approfondie, sur des systèmes informatiques et/ou technologiques.
Procedure identifier: 4d25bc49-7e54-498b-96b0-45404292d01a
Internal identifier: PPP1E2-1402/5690/2022028-S
Type of procedure: Negotiated with prior publication of a call for competition / competitive with negotiation
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79000000 Business services: law, marketing, consulting, recruitment, printing and security
2.1.2.
Place of performance
Country subdivision (NUTS): Arr. Huy (BE331)
Country: Belgium
2.1.2.
Place of performance
Country subdivision (NUTS): Arr. Liège (BE332)
Country: Belgium
2.1.2.
Place of performance
Country subdivision (NUTS): Arr. Verviers — communes francophones (BE335)
Country: Belgium
2.1.2.
Place of performance
Country subdivision (NUTS): Arr. Waremme (BE334)
Country: Belgium
2.1.2.
Place of performance
Country subdivision (NUTS): Bezirk Verviers — Deutschsprachige Gemeinschaft (BE336)
Country: Belgium
2.1.2.
Place of performance
Country subdivision (NUTS): Arr. Huy (BE331)
Country: Belgium
2.1.2.
Place of performance
Country subdivision (NUTS): Arr. Liège (BE332)
Country: Belgium
2.1.2.
Place of performance
Country subdivision (NUTS): Arr. Verviers — communes francophones (BE335)
Country: Belgium
2.1.2.
Place of performance
Country subdivision (NUTS): Arr. Waremme (BE334)
Country: Belgium
2.1.2.
Place of performance
Country subdivision (NUTS): Bezirk Verviers — Deutschsprachige Gemeinschaft (BE336)
Country: Belgium
2.1.2.
Place of performance
Country subdivision (NUTS): Arr. Huy (BE331)
Country: Belgium
2.1.2.
Place of performance
Country subdivision (NUTS): Arr. Liège (BE332)
Country: Belgium
2.1.2.
Place of performance
Country subdivision (NUTS): Arr. Verviers — communes francophones (BE335)
Country: Belgium
2.1.2.
Place of performance
Country subdivision (NUTS): Arr. Waremme (BE334)
Country: Belgium
2.1.2.
Place of performance
Country subdivision (NUTS): Bezirk Verviers — Deutschsprachige Gemeinschaft (BE336)
Country: Belgium
2.1.2.
Place of performance
Country subdivision (NUTS): Arr. Huy (BE331)
Country: Belgium
2.1.2.
Place of performance
Country subdivision (NUTS): Arr. Liège (BE332)
Country: Belgium
2.1.2.
Place of performance
Country subdivision (NUTS): Arr. Verviers — communes francophones (BE335)
Country: Belgium
2.1.2.
Place of performance
Country subdivision (NUTS): Arr. Waremme (BE334)
Country: Belgium
2.1.2.
Place of performance
Country subdivision (NUTS): Bezirk Verviers — Deutschsprachige Gemeinschaft (BE336)
Country: Belgium
2.1.4.
General information
Legal basis:
Directive 2014/25/EU
5. Lot
5.1.
Lot: LOT-0001
Title: Marché de services de gestion des ressources (Managed Services Provider et Vendor Management System)
Description: Marché de services de gestion des ressources (Managed Services Provider et Vendor Management System)
Internal identifier: 2022028-S_1
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79000000 Business services: law, marketing, consulting, recruitment, printing and security
Additional classification (cpv): 72260000 Software-related services, 79414000 Human resources management consultancy services
5.1.2.
Place of performance
Postal address: Rue Sainte-Marie, 11
Town: Liège
Postcode: 4000
Country subdivision (NUTS): Arr. Huy (BE331)
Country: Belgium
Additional information: RESA Innovation et Technologie SA en son nom et pour compte de RESA SA Intercommunale
5.1.2.
Place of performance
Postal address: Rue Sainte-Marie, 11
Town: Liège
Postcode: 4000
Country subdivision (NUTS): Arr. Liège (BE332)
Country: Belgium
Additional information: RESA Innovation et Technologie SA en son nom et pour compte de RESA SA Intercommunale
5.1.2.
Place of performance
Postal address: Rue Sainte-Marie, 11
Town: Liège
Postcode: 4000
Country subdivision (NUTS): Arr. Verviers — communes francophones (BE335)
Country: Belgium
Additional information: RESA Innovation et Technologie SA en son nom et pour compte de RESA SA Intercommunale
5.1.2.
Place of performance
Postal address: Rue Sainte-Marie, 11
Town: Liège
Postcode: 4000
Country subdivision (NUTS): Arr. Waremme (BE334)
Country: Belgium
Additional information: RESA Innovation et Technologie SA en son nom et pour compte de RESA SA Intercommunale
5.1.2.
Place of performance
Postal address: Rue Sainte-Marie, 11
Town: Liège
Postcode: 4000
Country subdivision (NUTS): Bezirk Verviers — Deutschsprachige Gemeinschaft (BE336)
Country: Belgium
Additional information: RESA Innovation et Technologie SA en son nom et pour compte de RESA SA Intercommunale
5.1.3.
Estimated duration
Start date: 08/11/2022
Duration end date: 07/11/2026
5.1.4.
Renewal
Maximum renewals: 2
Other information about renewals: Le marché comporte deux reconductions. Le marché peut être reconduit tacitement 2 fois 1 an.
5.1.6.
General information
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
5.1.10.
Award criteria
Criterion:
Type: Cost
Description: Prix
Category of award weight criterion: Weight (points, exact)
Award criterion number: 40
Criterion:
Type: Quality
Description: Qualité technique
Category of award weight criterion: Weight (points, exact)
Award criterion number: 60
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Conseil d'Etat
Information about review deadlines: /
Organisation providing additional information about the procurement procedure: RESA Innovation et Technologie SA en son nom et pour compte de RESA SA Intercommunale
Organisation providing more information on the review procedures: Conseil d'Etat
Organisation signing the contract: RESA Innovation et Technologie SA en son nom et pour compte de RESA SA Intercommunale
6. Results
Value of all contracts awarded in this notice: 554 400,00 EUR
6.1.
Result lot identifier: LOT-0001
Winner selection status: At least one winner was chosen.
6.1.2.
Information about winners
Winner:
Official name: Solvus nv
Subcontractor:
Official name: PwC Belgium BV
Tender:
Tender identifier: Solvus_nv
Identifier of lot or group of lots: LOT-0001
Value of the tender: 554 400,00 EUR
The tender was ranked: no
The tender is a variant: no
Subcontracting: No
Contract information:
Identifier of the contract: 3181-8295
Title: Marché de services de gestion des ressources (Managed Services Provider et Vendor Management System)
Date of the conclusion of the contract: 08/11/2022
Organisation signing the contract: RESA Innovation et Technologie SA en son nom et pour compte de RESA SA Intercommunale
6.1.4.
Statistical information
Received tenders or requests to participate:
Type of received submissions: Tenders
Number of tenders or requests to participate received: 2
Type of received submissions: Requests to participate
Number of tenders or requests to participate received: 2
Range of tenders:
Value of the lowest admissible tender: 554 400,00 EUR
Value of the highest admissible tender: 1 181 500,00 EUR
8. Organisations
8.1.
ORG-0001
Official name: RESA Innovation et Technologie SA en son nom et pour compte de RESA SA Intercommunale
Registration number: BE 0724.552.089
Postal address: Rue Sainte-Marie, 11
Town: Liège
Postcode: 4000
Country subdivision (NUTS): Arr. Liège (BE332)
Country: Belgium
Contact point: Sylvianne Provoost
Telephone: +32 42201315
Fax: +32 42201390
Roles of this organisation:
Buyer
Organisation providing additional information about the procurement procedure
Organisation signing the contract
8.1.
ORG-0002
Official name: Conseil d'Etat
Registration number: BE 0931814266
Postal address: rue de la Science, 33
Town: BRUXELLES
Postcode: 1040
Country subdivision (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Country: Belgium
Telephone: +32 22349470
Roles of this organisation:
Review organisation
Organisation providing more information on the review procedures
8.1.
ORG-0003
Official name: 3P - Aanbieder van diensten / Prestataire de services
Registration number: BE 0475.480.736
Town: Antwerpen / Anvers
Postcode: 2000
Country subdivision (NUTS): Arr. Antwerpen (BE211)
Country: Belgium
Telephone: +32 3 294 30 51
Roles of this organisation:
Procurement service provider
8.1.
ORG-0004
Official name: FPS Policy and Support
Registration number: BE 0671.516.647
Town: Brussels
Postcode: 1000
Country subdivision (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Country: Belgium
Telephone: +32 2 740 80 00
Roles of this organisation:
TED eSender
8.1.
ORG-0005
Official name: Solvus nv
Size of the economic operator: Large
Registration number: 0457.455.463
Postal address: Frankrijklei 101
Town: Antwerpen
Postcode: 2000
Country subdivision (NUTS): Arr. Antwerpen (BE211)
Country: Belgium
Roles of this organisation:
Tenderer
Winner of these lots: LOT-0001
8.1.
ORG-0006
Official name: PwC Belgium BV
Size of the economic operator: Large
Registration number: BE 0458263335
Postal address: Culliganlaan 5
Town: Machelen
Postcode: 1831
Country subdivision (NUTS): Arr. Halle-Vilvoorde (BE241)
Country: Belgium
Roles of this organisation:
Subcontractor
Notice identifier/version: f0c536ba-58d0-4b20-bf8a-03a0d29b95c9 - 01
Form type: Result
Notice type: Contract or concession award notice – standard regime
Notice subtype: 30
Notice dispatch date: 07/07/2025 00:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Notice dispatch date (eSender): 07/07/2025 00:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Languages in which this notice is officially available: French
Notice publication number: 446132-2025
OJ S issue number: 129/2025
Publication date: 09/07/2025