1. Buyer
1.1.
Buyer
Official name: Dirección General de la Agencia Balear de Digitalización, Ciberseguridad y Telecomunicaciones
Legal type of the buyer: Body governed by public law, controlled by a regional authority
Activity of the contracting authority: General public services
2. Procedure
2.1.
Procedure
Title: Contrato mixto de servicios de desarrollo de tecnologías para la automatización inteligente en la Administración de la Comunidad Autónoma de les Illes Balears y de suministro del software necesario, en dos lotes (LOTE 1: Automatización inteligente de procesos -RPA+IA- / LOTE 2: Minería de procesos).
Description: Contrato mixto de servicios de desarrollo de tecnologías para la automatización inteligente en la Administración de la Comunidad Autónoma de les Illes Balears y de suministro del software necesario, en dos lotes (LOTE 1: Automatización inteligente de procesos -RPA+IA- / LOTE 2: Minería de procesos).
Procedure identifier: 7404e645-3fec-4033-97a7-d7a6702d755a
Internal identifier: CONTR 2026 8813
Type of procedure: Open
The procedure is accelerated: no
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 72200000 Software programming and consultancy services
Additional classification (cpv): 48000000 Software package and information systems
2.1.2.
Place of performance
Country subdivision (NUTS): Mallorca (ES532)
Country: Spain
2.1.3.
Value
Estimated value excluding VAT: 11 804 250,64 EUR
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
2.1.5.
Terms of procurement
Terms of submission:
Maximum number of lots for which one tenderer can submit tenders: 2
Terms of contract:
Maximum number of lots for which contracts can be awarded to one tenderer: 2
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Notice
Fraud: los motivos de exclusión son los citados en la normativa correspondiente y los pliegos de este contrato
5. Lot
5.1.
Lot: LOT-0001
Title: Automatización inteligente de procesos RPA ia
Description: Automatización inteligente de procesos RPA ia
Internal identifier: 1
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 72200000 Software programming and consultancy services
Additional classification (cpv): 48000000 Software package and information systems
5.1.2.
Place of performance
Country subdivision (NUTS): Mallorca (ES532)
Country: Spain
5.1.3.
Estimated duration
Duration: 3 Years
5.1.5.
Value
Estimated value excluding VAT: 6 873 047,44 EUR
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
5.1.7.
Strategic procurement
Aim of strategic procurement: No strategic procurement
Approach to reducing environmental impacts: Other
Social objective promoted: Other
Innovation procurement: The procured works, supplies, or services entail product innovation
5.1.9.
Selection criteria
Sources of selection criteria: Notice
Criterion: General yearly turnover
Description of selection criterion: Cifra anual de negocio
Criterion: References on specified services
Description of selection criterion: Trabajos realizados
5.1.10.
Award criteria
Criterion:
Type: Quality
Description: Acuerdos de nivel de Servicio. . Propuesta técnica lote 1.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 20
Category of award weight criterion: Weight (points, exact)
Award criterion number: 50
Criterion:
Type: Price
Description: Oferta económica.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 25
Criterion:
Type: Quality
Description: Programa de cumplimiento normativo.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 5
5.1.11.
Procurement documents
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: Spanish
Electronic catalogue: Not allowed
Deadline for receipt of tenders: 10/07/2026 23:59:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Duration during which the tender must remain valid: 4 Months
Information about public opening:
Opening date: 16/07/2026 12:11:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Conditions relating to the performance of the contract: Condición especial de ejecución del contrato en materia de protección de datos de carácter personal.
Electronic invoicing: Allowed
Electronic ordering will be used: yes
Electronic payment will be used: yes
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Dirección General de la Agencia Balear de Digitalización, Ciberseguridad y Telecomunicaciones - Agencia Balear de Digitalización, Ciberseguridad y Telecomunicaciones
Information about review deadlines: hasta 2026-07-01+02:00
5.1.
Lot: LOT-0002
Title: Minería de procesos.
Description: Minería de procesos.
Internal identifier: 2
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 72200000 Software programming and consultancy services
Additional classification (cpv): 48000000 Software package and information systems
5.1.2.
Place of performance
Country subdivision (NUTS): Mallorca (ES532)
Country: Spain
5.1.3.
Estimated duration
Duration: 3 Years
5.1.5.
Value
Estimated value excluding VAT: 4 931 203,20 EUR
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
5.1.7.
Strategic procurement
Aim of strategic procurement: No strategic procurement
Approach to reducing environmental impacts: Other
Social objective promoted: Other
Innovation procurement: The procured works, supplies, or services entail product innovation
5.1.9.
Selection criteria
Sources of selection criteria: Notice
Criterion: General yearly turnover
Description of selection criterion: Cifra anual de negocio
Criterion: References on specified services
Description of selection criterion: Trabajos realizados
5.1.10.
Award criteria
Criterion:
Type: Quality
Description: Acuerdos de nivel de Servicio. . Propuesta técnica lote 2.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 20
Category of award weight criterion: Weight (points, exact)
Award criterion number: 50
Criterion:
Type: Price
Description: Oferta económica.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 25
Criterion:
Type: Quality
Description: Programa de cumplimiento normativo.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 5
5.1.11.
Procurement documents
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: Spanish
Electronic catalogue: Not allowed
Deadline for receipt of tenders: 10/07/2026 23:59:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Duration during which the tender must remain valid: 4 Months
Information about public opening:
Opening date: 16/07/2026 12:11:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Conditions relating to the performance of the contract: Condición especial de ejecución del contrato en materia de protección de datos de carácter personal.
Electronic invoicing: Allowed
Electronic ordering will be used: yes
Electronic payment will be used: yes
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Dirección General de la Agencia Balear de Digitalización, Ciberseguridad y Telecomunicaciones - Agencia Balear de Digitalización, Ciberseguridad y Telecomunicaciones
Information about review deadlines: hasta 2026-07-01+02:00
8. Organisations
8.1.
ORG-0001
Official name: Dirección General de la Agencia Balear de Digitalización, Ciberseguridad y Telecomunicaciones
Registration number: 71756640219424
Registration number: S0711001H
Town: Palma
Postcode: 07010
Country subdivision (NUTS): Mallorca (ES532)
Country: Spain
Contact point: Dirección General de la Agencia Balear de Digitalización, Ciberseguridad y Telecomunicaciones
Telephone: 971177718
Other contact points:
Official name: Agencia Balear de Digitalización, Ciberseguridad y Telecomunicaciones
Town: Palma
Postcode: 07010
Country subdivision (NUTS): Mallorca (ES532)
Country: Spain
Roles of this organisation:
Buyer
Review organisation
10. Change
Notice identifier/version: f022b0f7-04d2-4256-b160-b025c68fee8b - 01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 29/06/2026 16:13:44 (UTC+02:00) Eastern European Time, Central European Summer Time
Languages in which this notice is officially available: Spanish
Notice publication number: 450987-2026
OJ S issue number: 124/2026
Publication date: 01/07/2026