1. Buyer
1.1.
Buyer
Official name: Nantes Métropole
Legal type of the buyer: Local authority
Activity of the contracting authority: General public services
2. Procedure
2.1.
Procedure
Title: Prestations de renfort pour le service clientèle de la DOPEA - RELANCE
Description: Prestations de renfort pour le service clientèle de la DOPEA
Procedure identifier: fcd7b7af-a640-4ba5-adfa-3a6c1b93908f
Internal identifier: 2026NM000117
Type of procedure: Open
The procedure is accelerated: no
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 75310000 Benefit services
2.1.2.
Place of performance
Country subdivision (NUTS): Loire-Atlantique (FRG01)
Country: France
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Procurement Document
5. Lot
5.1.
Lot: LOT-0001
Title: Prestations de renfort pour le service clientèle de la DOPEA - RELANCE
Description: Prestations de renfort pour le service clientèle de la DOPEA
Internal identifier: 0
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 75310000 Benefit services
5.1.2.
Place of performance
Country subdivision (NUTS): Loire-Atlantique (FRG01)
Country: France
5.1.3.
Estimated duration
Duration: 48 Months
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
This procurement is also suitable for small and medium-sized enterprises (SMEs): yes
5.1.9.
Selection criteria
Sources of selection criteria: Procurement Document
5.1.11.
Procurement documents
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: French
Electronic catalogue: Not allowed
Variants: Not allowed
Deadline for receipt of tenders: 14/08/2026 12:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Duration during which the tender must remain valid: 5 Months
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Electronic invoicing: Required
Electronic ordering will be used: no
Electronic payment will be used: no
5.1.15.
Techniques
Framework agreement:
Framework agreement, without reopening of competition
Maximum number of participants: 2
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Tribunal administratif de Nantes
Information about review deadlines: voir documents de la consultation
Organisation providing additional information about the procurement procedure: Nantes Métropole
Organisation providing offline access to the procurement documents: Nantes Métropole
Organisation receiving requests to participate: Nantes Métropole
Organisation processing tenders: Nantes Métropole
8. Organisations
8.1.
ORG-0001
Official name: Nantes Métropole
Registration number: 24440040400129
Postal address: 2 COURS DU CHAMP DE MARS
Town: Nantes
Postcode: 44923
Country subdivision (NUTS): Loire-Atlantique (FRG01)
Country: France
Contact point: Service des marchés publics
Telephone: +33 240994848
Roles of this organisation:
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents
Organisation receiving requests to participate
Organisation processing tenders
8.1.
ORG-0002
Official name: Tribunal administratif de Nantes
Registration number: 17440005100010
Postal address: 6 allée de l'île Gloriette B.P.24111
Town: Nantes
Postcode: 44041
Country subdivision (NUTS): Loire-Atlantique (FRG01)
Country: France
Roles of this organisation:
Review organisation
Notice identifier/version: 845eb322-03aa-4166-aa93-f0796a96e25e - 01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 09/07/2026 15:06:45 (UTC+02:00) Eastern European Time, Central European Summer Time
Languages in which this notice is officially available: French
Notice publication number: 480826-2026
OJ S issue number: 132/2026
Publication date: 13/07/2026