1. Buyer
1.1.
Buyer
Official name: Serviços Partilhados do Ministério da Saúde, EPE
Legal type of the buyer: Public undertaking
Activity of the contracting authority: Health
2. Procedure
2.1.
Procedure
Title: Aquisição de Serviço Central e de Atendimento para Telecuidados
Description: (DAG) Aquisição de Serviço Central e de Atendimento para Telecuidados [20260282]
Procedure identifier: 8053bddf-dbac-46ee-b912-299036c63e01
Internal identifier: 20260282
Type of procedure: Open
The procedure is accelerated: no
Main features of the procedure: Concurso Público com Publicidade no JOUE
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 71317200 Health and safety services
2.1.2.
Place of performance
Town: Lisboa
Country subdivision (NUTS): Grande Lisboa (PT1A0)
Country: Portugal
2.1.3.
Value
Estimated value excluding VAT: 900 000,00 EUR
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Procurement Document, European Single Procurement Document Request
5. Lot
5.1.
Lot: LOT-0000
Title: Aquisição de Serviço Central e de Atendimento para Telecuidados
Description: (DAG) Aquisição de Serviço Central e de Atendimento para Telecuidados [20260282]
Internal identifier: 20260282
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 71317200 Health and safety services
5.1.2.
Place of performance
Town: Lisboa
Country subdivision (NUTS): Grande Lisboa (PT1A0)
Country: Portugal
5.1.3.
Estimated duration
Duration: 24 Months
5.1.4.
Renewal
Maximum renewals: 0
5.1.5.
Value
Estimated value excluding VAT: 900 000,00 EUR
5.1.6.
General information
Reserved participation:
Participation is not reserved.
The names and professional qualifications of the staff assigned to perform the contract must be given: Tender requirement
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
This procurement is also suitable for small and medium-sized enterprises (SMEs): yes
5.1.9.
Selection criteria
Sources of selection criteria: Procurement Document
5.1.10.
Award criteria
Criterion:
Type: Price
Name: Preço
Description: Preço
5.1.11.
Procurement documents
Languages in which the procurement documents are officially available: Portuguese
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: Portuguese
Electronic catalogue: Allowed
Advanced or qualified electronic signature or seal (as defined in Regulation (EU) No 910/2014) is required
Variants: Not allowed
Description of the financial guarantee: Ver Programa de Procedimento
Deadline for receipt of tenders: 13/08/2026 18:00:59 (UTC+00:00) Western European Time, GMT
Duration during which the tender must remain valid: 180 Days
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Conditions relating to the performance of the contract: Conforme disposto nas Peças do procedimento
Electronic invoicing: Allowed
Electronic ordering will be used: no
Electronic payment will be used: yes
Financial arrangement: Conforme disposto nas Peças do procedimento
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Serviços Partilhados do Ministério da Saúde, EPE
Information about review deadlines: Conforme disposto na Lei
8. Organisations
8.1.
ORG-0001
Official name: Serviços Partilhados do Ministério da Saúde, EPE
Registration number: 509540716
Postal address: Avenida da República 61
Town: Lisboa
Postcode: 1050-189
Country subdivision (NUTS): Grande Lisboa (PT1A0)
Country: Portugal
Telephone: 211545600
Fax: 211545649
Roles of this organisation:
Buyer
Review organisation
8.1.
ORG-0002
Official name: Imprensa Nacional-Casa da Moeda, S. A. (INCM)
Registration number: 500792887
Department: Unidade do Diário da República
Postal address: Avenida António José de Almeida
Town: Lisboa
Postcode: 1000-042
Country subdivision (NUTS): Grande Lisboa (PT1A0)
Country: Portugal
Contact point: Ponto de contacto
Telephone: +351 217810870
Fax: +351 213945716
Roles of this organisation:
TED eSender
Notice identifier/version: 97c35068-f052-49b2-b331-befec375ef0b - 01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 15/07/2026 12:56:00 (UTC+01:00) Central European Time, Western European Summer Time
Languages in which this notice is officially available: Portuguese
Notice publication number: 495390-2026
OJ S issue number: 136/2026
Publication date: 17/07/2026