1. Buyer
1.1.
Buyer
Official name: European Central Bank
Legal type of the buyer: EU institution, body or agency
Activity of the contracting authority: Economic affairs
2. Procedure
2.1.
Procedure
Title: PRO-2880457089 - Provision of Cleaning Services all buildings
Description: The ECB is seeking to award a contract on the provision of cleaning services for all its buildings. The cleaning services encompass all of the ECB premises, specifically areas, plants and facilities that require cleaning and maintenance in accordance with the room book and related land register (cadastre). The degree of cleanliness to be achieved and maintained by the Contractor shall make a key contribution to the value, ability to function and overall visual impression of the ECB premises. The services shall be provided in a sustainable manner, considering environmental and social considerations.
Procedure identifier: 28a29768-e0d9-48d4-a500-044347a726f4
Internal identifier: PRO-2880457089
Type of procedure: Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated: no
Main features of the procedure: The tender procedure shall be open on equal terms to all natural or legal persons resident or located in the European Union and to all natural and legal persons resident or located in a country which has ratified the World Trade Organisation Agreement on Government Procurement or has concluded with the European Union a bilateral agreement on procurement under the conditions laid down in the said agreements. The tender procedure is conducted in accordance with Decision ECB/2016/2 laying down the rules on procurement (as amended), available at https://www.ecb.europa.eu/ecb/legal/1001/procurement/html/index.en.html And in EUR-Lex: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:02016D0002-20200501. The detailed features and terms and conditions of the procedure can be found in the procurement documents.
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 90910000 Cleaning services
2.1.2.
Place of performance
Postal address: Sonnemannstrasse 22
Town: Frankfurt am Main
Postcode: 60314
Country subdivision (NUTS): Frankfurt am Main, Kreisfreie Stadt (DE712)
Country: Germany
2.1.3.
Value
Estimated value excluding VAT: 16 500 000,00 EUR
2.1.4.
General information
Additional information: This tender procedure is conducted via the ECB’s electronic tendering system (SAP Ariba) which can be accessed via the following internet address: http://www.ecb.europa.eu/ecb/jobsproc/sourcing/html/index.en.html If you have not used the ECB’s electronic tendering system before, you need to register via the above link. Under the above link you also find user guides for detailed information on how to use the system and contact details for technical support. Should you require technical help when using the system, please raise a contact support request on the following website: https://eu.service.cloud.ariba.com/Sourcing.aw. Any other queries relating to this procurement procedure and the content of the procurement documentation shall be submitted as laid down in the procurement documentation itself.
Legal basis:
Other
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Procurement Document
5. Lot
5.1.
Lot: LOT-0001
Title: Provision of cleaning services - all ECB premises
Description: The ECB envisages to contract a supplier for the provision of high-quality cleaning services. The services encompass all of the ECB premises referred to in this tender, specifically areas, plants and facilities that require cleaning and maintenance in accordance with the room book and related land register (cadastre). The degree of cleanliness to be achieved and maintained by the Contractor shall make a key contribution to the value, ability to function and overall visual impression of the ECB premises. The services shall be provided in a sustainable manner, considering environmental and social considerations.
Internal identifier: PRO-2880457089
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 90910000 Cleaning services
5.1.2.
Place of performance
Postal address: Sonnemannstrasse 22
Town: Frankfurt am Main
Postcode: 60314
Country subdivision (NUTS): Frankfurt am Main, Kreisfreie Stadt (DE712)
Country: Germany
5.1.3.
Estimated duration
Duration: 48 Months
5.1.5.
Value
Estimated value excluding VAT: 16 500 000,00 EUR
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
This procurement is also suitable for small and medium-sized enterprises (SMEs): yes
5.1.9.
Selection criteria
Sources of selection criteria: Procurement Document
Information about the second stage of a two-stage procedure:
Minimum number of candidates to be invited for the second stage of the procedure: 5
The procedure will take place in successive stages. At each stage, some participants may be eliminated
The buyer reserves the right to award the contract on the basis of the initial tenders without any further negotiations
5.1.10.
Award criteria
Criterion:
Type: Quality
Description: As specified in the procurement document.
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 55
Criterion:
Type: Price
Description: As specified in the procurement document.
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 45
5.1.11.
Procurement documents
Deadline for requesting additional information: 20/08/2026 10:00:00 (UTC+00:00) Western European Time, GMT
Ad hoc communication channel:
Name: ECB e-tendering platform
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: English
Electronic catalogue: Not allowed
Tenderers may submit more than one tender: Not allowed
Deadline for receipt of requests to participate: 27/08/2026 10:00:00 (UTC+00:00) Western European Time, GMT
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Electronic invoicing: Required
Electronic ordering will be used: yes
Electronic payment will be used: yes
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Mediation organisation: The European Ombudsman
Review organisation: European Central Bank - Procurement Review Body of the European Central Bank, c/o Legal Advice Team
Information about review deadlines: Within 10 days of receipt of the notification in accordance with Article 34(1) or the first sentence of Article 34(3) of Decision ECB/2016/2 laying down the rules on public procurement. Further requirements are outlined in Article 39 of this Decision. A complaint to the European Ombudsman does not affect the deadline for lodging appeals.
Organisation providing additional information about the procurement procedure: European Central Bank
Organisation providing offline access to the procurement documents: European Central Bank
Organisation providing more information on the review procedures: European Central Bank
Organisation receiving requests to participate: European Central Bank
Organisation processing tenders: European Central Bank
8. Organisations
8.1.
ORG-0001
Official name: European Central Bank
Registration number: 0001
Postal address: Sonnemannstrasse 22
Town: Frankfurt am Main
Postcode: 60314
Country subdivision (NUTS): Frankfurt am Main, Kreisfreie Stadt (DE712)
Country: Germany
Contact point: Central Procurement Office
Telephone: +49 6913440
Other contact points:
Official name: Procurement Review Body of the European Central Bank, c/o Legal Advice Team
Postal address: Sonnemannstrasse 22
Town: Frankfurt am Main
Postcode: 60314
Country subdivision (NUTS): Frankfurt am Main, Kreisfreie Stadt (DE712)
Country: Germany
Contact point: Legal Advice Team
Telephone: +49 6913440
Fax: +49 6913446886
Roles of this organisation:
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents
Organisation receiving requests to participate
Organisation processing tenders
Review organisation
Organisation providing more information on the review procedures
8.1.
ORG-0002
Official name: The European Ombudsman
Registration number: 0002
Postal address: 1 avenue du Président Robert Schuman, CS 30403
Town: Strasbourg
Postcode: 67001
Country subdivision (NUTS): Bas-Rhin (FRF11)
Country: France
Contact point: The European Ombudsman
Telephone: +33 388172313
Roles of this organisation:
Mediation organisation
Notice identifier/version: 8c8da60f-e9e2-4213-ad62-bb7fa9e10624 - 01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 22/07/2026 13:32:43 (UTC+00:00) Western European Time, GMT
Languages in which this notice is officially available: English
Notice publication number: 512256-2026
OJ S issue number: 141/2026
Publication date: 24/07/2026