5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 72514000 Computer facilities management services
Additional classification (cpv): 72514100 Facilities management services involving computer operation
5.1.2.
Place of performance
Country subdivision (NUTS): Sevilla (ES618)
Country: Spain
5.1.4.
Renewal
Maximum renewals: 1
Other information about renewals: Ver apartado 9 del Anexo 1 cuadro características del PCAP
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
5.1.9.
Selection criteria
Sources of selection criteria: Notice
Criterion: Professional risk indemnity insurance
Description of selection criterion: Seguro de indemnización
Criterion: General yearly turnover
Description of selection criterion: Cifra anual de negocio
Criterion: References on specified services
Description of selection criterion: Trabajos realizados
Criterion: Relevant educational and professional qualifications
Description of selection criterion: Medidas de gestión medioambiental
Criterion: Certificates by quality control institutes
Description of selection criterion: Certificados de control de calidad expedidos por los institutos o servicios oficiales
Criterion: Subcontracting proportion
Description of selection criterion: Indicación de la parte del contrato que se pretende subcontratar
5.1.10.
Award criteria
Criterion:
Type: Quality
Description: C1. Experiencia en la prestación de servicios SOC para organismos del Sector público sometidos al ENS en los últimos 5 años.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 5
Criterion:
Type: Quality
Description: C2.Experiencia en la prestación de servicios NOC para organismos del Sector público en los últimos 5 años.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 5
Criterion:
Type: Quality
Description: C3. Disponer de certificado de conformidad con el ENS en categoría alta..
Category of award weight criterion: Weight (points, exact)
Award criterion number: 2,5
Criterion:
Type: Quality
Description: C4. Adherencia a la Red Nacional de SOC del CNN-CERT en categoría oro..
Category of award weight criterion: Weight (points, exact)
Award criterion number: 2,5
Criterion:
Type: Quality
Description: C5. Horas adicionales de soporte operativo en remoto a los técnicos de sistemas de la AEE.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 10
Criterion:
Type: Price
Description: Oferta económica.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 49
Criterion:
Type: Quality
Description: C6.1.Calidad de la propuesta del servicio.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 12
Criterion:
Type: Quality
Description: C6.2.Calidad del plan de cobertura y actualización.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 4
Criterion:
Type: Quality
Description: C6.3.Calidad del plan de aseguramiento de la calidad y mejora continua del servicio.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 4
Criterion:
Type: Quality
Description: C7.1.Calidad del plan de asunción del servicio.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 3
Criterion:
Type: Quality
Description: C7.2. Calidad del plan de devolución del servicio.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 3
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: Spanish
Electronic catalogue: Not allowed
Deadline for receipt of tenders: 31/08/2026 09:30:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Duration during which the tender must remain valid: 8 Months
Information about public opening:
Opening date: 31/08/2026 09:30:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Place: Telemático
Opening date: 08/09/2026 12:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Place: Telemático
Opening date: 31/08/2026 09:30:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Place: Telemático
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Conditions relating to the performance of the contract: Protección de datos y materia de confidencialidad. Ver apartado 24 del cuadro de características del Anexo 1 del PCAP.
Electronic invoicing: Allowed
Electronic ordering will be used: no
Electronic payment will be used: no
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Dirección de la Agencia Espacial Española - Tribunal Administrativo Central de Recursos Contractuales
Information about review deadlines: De acuerdo con la legislación vigente