1. Buyer
1.1.
Buyer
Official name: Klinički bolnički centar Zagreb
Legal type of the buyer: Body governed by public law, controlled by a central government authority
Activity of the contracting authority: Health
2. Procedure
2.1.
Procedure
Title: Usluga održavanja integriranog bolničkog i poslovnog informacijskog sustava (IBIS)
Description: Usluga održavanja integriranog bolničkog i poslovnog informacijskog sustava (IBIS)
Procedure identifier: 0401ac9f-2abf-47fc-b1bf-3762c21856f8
Internal identifier: 2.8.A.2
Type of procedure: Open
The procedure is accelerated: no
Main features of the procedure: Otvoreni postupak
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 72000000 IT services: consulting, software development, Internet and support
2.1.2.
Place of performance
Country subdivision (NUTS): Grad Zagreb (HR050)
Country: Croatia
Additional information: KBC Zagreb, Kišpatićeva 12
2.1.3.
Value
Estimated value excluding VAT: 1 085 520,00 EUR
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Procurement Document, Notice
Participation in a criminal organisation: Sudjelovanje u zločinačkoj organizaciji
Corruption: Korupcija
Fraud: Prijevara
Terrorist offences or offences linked to terrorist activities: Kaznena djela terorizma ili kaznena djela povezana s terorističkim aktivnostima
Money laundering or terrorist financing: Pranje novca ili financiranje terorizma
Child labour and including other forms of trafficking in human beings: Rad djece i drugi oblici trgovanja ljudima
Purely national exclusion grounds: Neisplata plaće
Breaching of obligations set under purely national exclusion grounds: Sudjelovanje u zabranjenom sporazumu u smislu propisa o zaštiti tržišnog natjecanja
Breaching obligation relating to payment of taxes: Plaćanje poreza
Breaching obligation relating to payment of social security contributions: Plaćanje obveza za mirovinsko i zdravstveno osiguranje
Early termination, damages, or other comparable sanctions: Prijevremeni raskid, naknada štete ili druge usporedive sankcije
5. Lot
5.1.
Lot: LOT-0000
Title: Usluga održavanja integriranog bolničkog i poslovnog informacijskog sustava (IBIS)
Description: Usluga održavanja integriranog bolničkog i poslovnog informacijskog sustava (IBIS)
Internal identifier: 2.8.A.2
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 72000000 IT services: consulting, software development, Internet and support
5.1.2.
Place of performance
Country subdivision (NUTS): Grad Zagreb (HR050)
Country: Croatia
Additional information: KBC Zagreb, Kišpatićeva 12
5.1.3.
Estimated duration
Start date: 16/09/2026
Duration: 12 Months
5.1.4.
Renewal
Maximum renewals: 0
5.1.5.
Value
Estimated value excluding VAT: 1 085 520,00 EUR
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
This procurement is also suitable for small and medium-sized enterprises (SMEs): yes
5.1.8.
Accessibility criteria
Accessibility criteria for persons with disabilities are not included because the procurement is not intended for use by natural persons
5.1.9.
Selection criteria
Sources of selection criteria: Notice, Procurement Document
Criterion: References on specified services
Description of selection criterion: Detalji opisani u dokumentaciji o nabavi
Criterion: Relevant educational and professional qualifications
Description of selection criterion: Detalji opisani u dokumentaciji o nabavi
Criterion: Certificates by independent bodies about quality assurance standards
Description of selection criterion: Detalji opisani u dokumentaciji o nabavi
Criterion: Enrolment in a trade register
Description of selection criterion: Detalji opisani u dokumentaciji o nabavi
5.1.10.
Award criteria
Criterion:
Type: Price
Name: Cijena ponude
Description: Cijena ponude
Category of award weight criterion: Weight (points, exact)
Award criterion number: 90
Criterion:
Type: Quality
Name: Traženo iskustvo stručnjaka - Stručnjak 1
Description: S obzirom na procijenjenu vrijednost nabave te važnost i složenost usluge koja je predmet nabave, njegova korištenja i zahtjeva za sigurnost te opsega i hitnosti reakcije i potrebom za osiguranje raspoloživosti, dostupnosti 24/7 i kontinuiteta poslovanja, Naručitelj je stava kako je za uspješno i pravovremeno izvršenje usluge nužno da u provođenju aktivnosti koje su sastavni dio predmeta nabave sudjeluju ključni stručnjaci Ponuditelja sa specificiranom kvalitetom, stručnim znanjem i prethodnim relevantnim iskustvom na istim ili sličnim projektima, i to upravo kako je navedeno/traženo u ovoj Dokumentaciji o nabavi.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 5
Criterion:
Type: Quality
Name: Traženo iskustvo stručnjaka - Stručnjak 2
Description: S obzirom na procijenjenu vrijednost nabave te važnost i složenost usluge koja je predmet nabave, njegova korištenja i zahtjeva za sigurnost te opsega i hitnosti reakcije i potrebom za osiguranje raspoloživosti, dostupnosti 24/7 i kontinuiteta poslovanja, Naručitelj je stava kako je za uspješno i pravovremeno izvršenje usluge nužno da u provođenju aktivnosti koje su sastavni dio predmeta nabave sudjeluju ključni stručnjaci Ponuditelja sa specificiranom kvalitetom, stručnim znanjem i prethodnim relevantnim iskustvom na istim ili sličnim projektima, i to upravo kako je navedeno/traženo u ovoj Dokumentaciji o nabavi.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 5
5.1.11.
Procurement documents
Ad hoc communication channel:
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: Croatian
Electronic catalogue: Not allowed
Variants: Not allowed
Tenderers may submit more than one tender: Not allowed
Deadline for receipt of tenders: 14/08/2026 12:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Duration during which the tender must remain valid: 120 Days
Information about public opening:
Opening date: 14/08/2026 12:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Conditions relating to the performance of the contract: Nije definirano
Electronic invoicing: Required
Electronic ordering will be used: no
Electronic payment will be used: no
Financial arrangement: Nema predujma niti primjene valutne klauzule. Ponuditelj je dužan ispostaviti e-Račune, a Naručitelj je obvezan zaprimati e-Račune sukladno Zakonu o elektroničkom izdavanju računa u javnoj nabavi (NN 94/18). Plaćanje najkasnije u roku od najviše 60 dana od izvršene isporuke, odnosno potpisivanja primopredajnog zapisnika, sukladno odredbama Zakona o financijskom poslovanju i predstečajnoj nagodbi (NN 108/12, 144/12, 81/13, 112/13, 71/15, 78/15, 114/22). Ukoliko ponuditelj daje dio ugovora o javnoj nabavi u podugovor tada će naručitelj za onaj dio sustava koji isporuči podugovaratelj neposredno platiti podugovaratelju. Plaćanje će biti izvršeno uplatom ugovorene cijene na račun Isporučitelja.
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Državna komisija za kontrolu postupaka javne nabave
Organisation providing additional information about the procurement procedure: Klinički bolnički centar Zagreb
Organisation providing more information on the review procedures: Klinički bolnički centar Zagreb
8. Organisations
8.1.
ORG-0001
Official name: Klinički bolnički centar Zagreb
Registration number: 46377257342
Postal address: Ulica Mije Kišpatića 12
Town: Grad Zagreb
Postcode: 10000
Country subdivision (NUTS): Grad Zagreb (HR050)
Country: Croatia
Contact point: Tomislav Stančin
Telephone: +385 12368763
Roles of this organisation:
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing more information on the review procedures
8.1.
ORG-0002
Official name: Državna komisija za kontrolu postupaka javne nabave
Registration number: 95857869241
Postal address: Ulica grada Vukovara 23/V
Town: Zagreb
Postcode: 10000
Country subdivision (NUTS): Grad Zagreb (HR050)
Country: Croatia
Contact point: Kontakt
Telephone: +385 14559 930
Roles of this organisation:
Review organisation
8.1.
ORG-0003
Official name: Narodne novine d.d.
Registration number: TED94
Registration number: HR64546066176
Postal address: Savski gaj XIII. 6
Town: Zagreb
Postcode: 10020
Country subdivision (NUTS): Grad Zagreb (HR050)
Country: Croatia
Contact point: EOJN Helpdesk
Telephone: +385 16652889
Roles of this organisation:
TED eSender
10. Change
10.1.
Change
Section identifier: LOT-0000
Description of changes: Rok za dostavu - Mijenja se rok za dostavu ponuda te novi rok sada glasi - 14.08.2026. godine
The procurement documents were changed on: 31/07/2026
Notice identifier/version: 3a0d5f67-9ca6-468d-9405-bdbda74e5320 - 01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 29/07/2026 18:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Languages in which this notice is officially available: Croatian
Notice publication number: 528289-2026
OJ S issue number: 145/2026
Publication date: 30/07/2026