1. Buyer
1.1.
Buyer
Official name: Tiohundra AB
Legal type of the buyer: Regional authority
Activity of the contracting authority: General public services
1.1.
Buyer
Official name: Sjukvård och omsorg i Norrtälje (KSON)
Legal type of the buyer: Body governed by public law
Activity of the contracting authority: Health
2. Procedure
2.1.
Procedure
Title: Larmmottagningssystem och välfärdsteknik i ordinärt boende
Description: Kommunalförbundet Sjukvård och omsorg i Norrtälje, kallat KSON, arbetar för att öka invånarnas självständighet och trygghet med välfärdsteknik. För att möjliggöra det sökte KSON en leverantör som kan tillhandahålla ett larmmottagningssystem där välfärdstekniska enheters aktiverade larm inkommer. Larmmottagningssystemet kommer hanteras av Trygghetsjourens hos KSONs vårdbolag Tiohundra AB med säte i Norrtälje.
Procedure identifier: 78b2ab91-4e7f-44be-adee-26201594817c
Previous notice: 025d030c-8f99-4e22-b1f7-546a7092a73d-01
Internal identifier: KSON 2025-138
Type of procedure: Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated: no
2.1.1.
Purpose
Main nature of the contract: Supplies
Additional nature of the contract: Services
Main classification (cpv): 48000000 Software package and information systems
Additional classification (cpv): 32340000 Microphones and loudspeakers, 32350000 Parts of sound and video equipment, 32570000 Communications equipment, 35121700 Alarm systems, 48810000 Information systems, 72000000 IT services: consulting, software development, Internet and support, 72250000 System and support services
2.1.2.
Place of performance
Country subdivision (NUTS): Stockholms län (SE110)
Country: Sweden
Additional information: Norrtälje
2.1.3.
Value
Estimated value excluding VAT: 60 000 000,00 SEK
2.1.4.
General information
Call for competition is terminated
Legal basis:
Directive 2014/24/EU
5. Lot
5.1.
Lot: LOT-0000
Title: Larmmottagningssystem och välfärdsteknik i ordinärt boende
Description: Kommunalförbundet Sjukvård och omsorg i Norrtälje, kallat KSON, arbetar för att öka invånarnas självständighet och trygghet med välfärdsteknik. För att möjliggöra det sökte KSON en leverantör som kan tillhandahålla ett larmmottagningssystem där välfärdstekniska enheters aktiverade larm inkommer. Larmmottagningssystemet kommer hanteras av Trygghetsjourens hos KSONs vårdbolag Tiohundra AB med säte i Norrtälje.
Internal identifier: KSON 2025-138
5.1.1.
Purpose
Main nature of the contract: Supplies
Additional nature of the contract: Services
Main classification (cpv): 48000000 Software package and information systems
Additional classification (cpv): 32340000 Microphones and loudspeakers, 32350000 Parts of sound and video equipment, 32570000 Communications equipment, 35121700 Alarm systems, 48810000 Information systems, 72000000 IT services: consulting, software development, Internet and support, 72250000 System and support services
5.1.2.
Place of performance
Country subdivision (NUTS): Stockholms län (SE110)
Country: Sweden
Additional information: Norrtälje
5.1.3.
Estimated duration
Duration: 6 Years
5.1.4.
Renewal
Maximum renewals: 4
Other information about renewals: Kan förlängas en eller flera gånger men maximalt i fyra år.
5.1.5.
Value
Estimated value excluding VAT: 60 000 000,00 SEK
5.1.6.
General information
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
5.1.7.
Strategic procurement
Aim of strategic procurement: Innovative purchase
Description: Upphandlingen var innovationsfrämjande genom att tillämpa krav som möjliggör utveckling av tjänsten.
Aim of strategic procurement: Fulfilment of social objectives
Description: Den vinnande leverantören åtar sig att följa KSON:s uppförandekod för leverantörer under kontraktstiden.
Social objective promoted: Accessibility for all
Innovation procurement: The procured works, supplies, or services entail process innovation, The procured works, supplies, or services entail product innovation
5.1.8.
Accessibility criteria
Accessibility criteria for persons with disabilities are included
5.1.10.
Award criteria
Criterion:
Type: Price
Name: Pris
Description: Anbudsgivarnas sammanlagda anbudspris som utgörs av en summering av prisbilagans olika prisposter viktade.
Criterion:
Type: Quality
Name: Batteri och strömförsörjning, stationärt trygghetslarm
Description: Anbudsgivare kunde erhålla fiktiva prisavdrag utifrån hur lång batteribackup de kan erbjuda för det stationära trygghetslarmet.
Description of the method to be used if weighting cannot be expressed by criteria: Absolut mervärdesmodell med fiktiva prisavdrag från anbudspriset för uppnådd kvalitet.
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Förvaltningsrätten
Information about review deadlines: En lagstadgad avtalsspärr har tillämpats för upphandlingen.
Organisation providing information concerning the general regulatory framework for taxes applicable in the place where the contract is to be performed: Förvaltningsrätten
Organisation providing additional information about the procurement procedure: Sjukvård och omsorg i Norrtälje (KSON)
Organisation providing offline access to the procurement documents: Sjukvård och omsorg i Norrtälje (KSON)
Organisation providing more information on the review procedures: Sjukvård och omsorg i Norrtälje (KSON)
Organisation whose budget is used to pay for the contract: Sjukvård och omsorg i Norrtälje (KSON), Tiohundra AB
Organisation executing the payment: Sjukvård och omsorg i Norrtälje (KSON)
Organisation signing the contract: Sjukvård och omsorg i Norrtälje (KSON)
6. Results
Value of all contracts awarded in this notice: 60 000 000,00 SEK
6.1.
Result lot identifier: LOT-0000
Winner selection status: At least one winner was chosen.
6.1.2.
Information about winners
Winner:
Official name: Heras Sweden Technology AB
Tender:
Tender identifier: Norrtälje kommun
Identifier of lot or group of lots: LOT-0000
Value of the tender: 59 965 900,00 SEK
The tender was ranked: no
Subcontracting: Yes
Subcontracting value is known: no
Subcontracting percentage is known: no
Description: Digital tillsyn, larmmottagningssystem, mobilt trygghetslarm och stationärt trygghetslarm
Contract information:
Identifier of the contract: -
Title: Larmmottagningssystem-Heras Sweden Technology AB
Date on which the winner was chosen: 05/06/2026
Date of the conclusion of the contract: 17/06/2026
Organisation signing the contract: Sjukvård och omsorg i Norrtälje (KSON)
6.1.3.
Non-winning tenderers
Non-winning tenderers:
Official name: Posifon
Tender:
Tender identifier: 20250330 Ansökan Tiohundra
Identifier of lot or group of lots: LOT-0000
Value of the tender: 74 435 500,00 SEK
Subcontracting: Yes
Subcontracting value is known: no
Subcontracting percentage is known: no
Description: Larmmottagningssystem, mobilt och stationärt trygghetslarm m.m.
6.1.4.
Statistical information
Summary of the review requests the buyer received:
Number of complainants: 0
Received tenders or requests to participate:
Type of received submissions: Tenders
Number of tenders or requests to participate received: 2
Type of received submissions: Requests to participate
Number of tenders or requests to participate received: 8
Range of tenders:
Value of the lowest admissible tender: 59 965 900,00 SEK
Value of the highest admissible tender: 74 435 500,00 SEK
8. Organisations
8.1.
ORG-0001
Official name: Tiohundra AB
Registration number: 5565957395
Department: Upphandlingsenheten
Postal address: TioHundra AB, Box 905
Town: NORRTÄLJE
Postcode: 76129
Country subdivision (NUTS): Stockholms län (SE110)
Country: Sweden
Contact point: Elina Engholm
Telephone: +46 1 763 26 00 0
Roles of this organisation:
Organisation whose budget is used to pay for the contract
8.1.
ORG-0002
Official name: Förvaltningsrätten
Registration number: 202100-2742
Town: Stockholm
Postcode: 115 76
Country subdivision (NUTS): Stockholms län (SE110)
Country: Sweden
Telephone: 08-561 680 00
Roles of this organisation:
Review organisation
Organisation providing information concerning the general regulatory framework for taxes applicable in the place where the contract is to be performed
8.1.
ORG-0003
Official name: Sjukvård och omsorg i Norrtälje (KSON)
Registration number: 222000-1891
Town: Norrtälje
Postcode: 761 28
Country subdivision (NUTS): Stockholms län (SE110)
Country: Sweden
Telephone: +4617671300
Roles of this organisation:
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents
Organisation providing more information on the review procedures
Organisation signing the contract
Organisation whose budget is used to pay for the contract
Organisation executing the payment
8.1.
ORG-0004
Official name: Heras Sweden Technology AB
Size of the economic operator: Large
Registration number: 5565354726
Department: Vision
Postal address: Kabingatan 9
Town: MALMÖ
Postcode: 21239
Country subdivision (NUTS): Skåne län (SE224)
Country: Sweden
Contact point: Johanna Lethin Jacobson
Telephone: 08-7093900
Roles of this organisation:
Tenderer
Winner of these lots: LOT-0000
8.1.
ORG-0005
Official name: Posifon
Size of the economic operator: Small
Registration number: 5567443964
Department: Försäljning
Postal address: Mölndalsvägen 30 B
Town: Göteborg
Postcode: 412 63
Country subdivision (NUTS): Västra Götalands län (SE232)
Country: Sweden
Contact point: Henrik Essunger
Telephone: +46 31 3608770
Roles of this organisation:
Tenderer
Notice identifier/version: f63d562b-582f-48fa-ba59-78cec29dc0d6 - 01
Form type: Result
Notice type: Contract or concession award notice – standard regime
Notice subtype: 29
Notice dispatch date: 03/08/2026 15:45:39 (UTC+00:00) Western European Time, GMT
Notice dispatch date (eSender): 03/08/2026 15:45:40 (UTC+00:00) Western European Time, GMT
Languages in which this notice is officially available: Swedish
Notice publication number: 540538-2026
OJ S issue number: 149/2026
Publication date: 05/08/2026