5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 72310000 Data-processing services
Additional classification (cpv): 72313000 Data capture services, 79300000 Market and economic research; polling and statistics
5.1.2.
Place of performance
Country subdivision (NUTS): El Hierro (ES703)
Country: Spain
5.1.2.
Place of performance
Country subdivision (NUTS): Fuerteventura (ES704)
Country: Spain
5.1.2.
Place of performance
Country subdivision (NUTS): Gran Canaria (ES705)
Country: Spain
5.1.2.
Place of performance
Country subdivision (NUTS): La Gomera (ES706)
Country: Spain
5.1.2.
Place of performance
Country subdivision (NUTS): La Palma (ES707)
Country: Spain
5.1.2.
Place of performance
Country subdivision (NUTS): Lanzarote (ES708)
Country: Spain
5.1.2.
Place of performance
Country subdivision (NUTS): Tenerife (ES709)
Country: Spain
5.1.5.
Value
Estimated value excluding VAT: 455 976,52 EUR
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
5.1.9.
Selection criteria
Sources of selection criteria: Notice
Criterion: General yearly turnover
Description of selection criterion: Cifra anual de negocio
Criterion: Other economic or financial requirements
Description of selection criterion: Otros
Criterion: References on specified services
Description of selection criterion: Trabajos realizados
Criterion: Environmental management measures
Description of selection criterion: Maquinaria, material y equipo técnico para la ejecución del contrato
5.1.10.
Award criteria
Criterion:
Type: Quality
Description: 01. Entrevistadores/as a jornada completa (categoría E-I). . 03A Experiencia de los entrevistadores/as en encuestas a pasajeros por vía aérea o marítima.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 10
Category of award weight criterion: Weight (points, exact)
Award criterion number: 5
Criterion:
Type: Quality
Description: 02. Tasa de entrevistadores/as de reserva. . 09A. Número medio de idiomas en puntos de muestreo (excluyendo obligatorios).
Category of award weight criterion: Weight (points, exact)
Award criterion number: 3
Category of award weight criterion: Weight (points, exact)
Award criterion number: 5
Criterion:
Type: Quality
Description: 04. Tasa de entrevistadores/as con contrato indefinido. . 10A. Sistema de grabación de encuestas basado en Lime Survey.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 4
Category of award weight criterion: Weight (points, exact)
Award criterion number: 1
Criterion:
Type: Quality
Description: 05. Antigüedad de los/as entrevistadores/as en la empresa ofertante. . 11A. Tiempo de reposición de un Tablet-PC, Tableta o SmartPhone que se le haya averiado al personal de campo.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 3
Category of award weight criterion: Weight (points, exact)
Award criterion number: 4
Criterion:
Type: Quality
Description: 06. Jefes/as de zona a jornada completa. (categoría B-II).
Category of award weight criterion: Weight (points, exact)
Award criterion number: 4
Criterion:
Type: Quality
Description: 07. Inspectores/as a jornada completa. (categoría D-I).
Category of award weight criterion: Weight (points, exact)
Award criterion number: 4
Criterion:
Type: Quality
Description: 08. Tasa de feminidad entre el personal de jefatura.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 2
Criterion:
Type: Quality
Description: 12. Horas de trabajo del equipo de apoyo tecnológico.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 5
Criterion:
Type: Quality
Description: 13. Cuadro de mando en Tableau Software.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 5
Criterion:
Type: Price
Description: 14. Precio.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 45
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: Spanish
Electronic catalogue: Not allowed
Deadline for receipt of tenders: 18/09/2026 15:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Duration during which the tender must remain valid: 2 Months
Information about public opening:
Opening date: 22/09/2026 11:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Place: ISTAC
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Conditions relating to the performance of the contract: Establecida en la cláusula 25.3 del PCAP.
Electronic invoicing: Allowed
Electronic ordering will be used: no
Electronic payment will be used: yes
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Director del Instituto Canario de Estadística (ISTAC) - Tribunal Administrativo de Contratos Públicos
Information about review deadlines: ESte plazo puede variar atendiendo al día de publicación
Organisation providing more information on the review procedures: Director del Instituto Canario de Estadística (ISTAC) - Director del Instituto Canario de Estadística (ISTAC)