See the notice on TED website
1. Buyer
1.1.
Buyer
Official name: Pobal
Legal type of the buyer: Body governed by public law
Activity of the contracting authority: Social protection
2. Procedure
2.1.
Procedure
Title: Modification Award Notice - Telecare-Senior Alerts Scheme operated by Pobal
Description: Pobal operates a multi-lot framework arrangement for the supply, installation and monitoring of telecare equipment under the Seniors Alert Scheme. The original procurement was conducted through an EU-wide competition and established a framework for the provision of telecare equipment and monitoring services. A requirement has arisen to modify the duration and value of the current arrangement.
Procedure identifier: dccab099-3f6e-4d32-bf3b-5c5d18c0adf2
Type of procedure: Open
2.1.1.
Purpose
Main nature of the contract: Services
Additional nature of the contract: Supplies
Main classification (cpv): 79711000 Alarm-monitoring services
Additional classification (cpv): 35121700 Alarm systems
2.1.2.
Place of performance
Town: Four lots were awarded - Dublin, Leinster (excl. Dublin), Munster and Ulster-Connacht
Country subdivision (NUTS): Dublin (IE061)
Country: Ireland
Additional information: Four lots were awarded - Dublin, Leinster (excl. Dublin), Munster and Ulster-Connacht
2.1.3.
Value
Estimated value excluding VAT: 20 400 000,00 EUR
Maximum value of the framework agreement: 24 250 000,00 EUR
2.1.4.
General information
Additional information: This notice relates to a modification to an existing framework awarded in 2021. A replacement procurement process has been initiated on behalf of the Department of Rural and Community Development which is currently underway. However, delays experienced during the procurement process have impacted the anticipated contract award and implementation schedule. Without an extension to the existing framework operated by Pobal, there is a significant risk of interruption to service delivery before the successor arrangement can be established. The modification is necessary to ensure continuity of a critical social support service pending completion of a replacement procurement. The modification increases the maximum framework value by Euro 3.85 million, representing approximately nineteen percent of the original framework value of Euro 20.4 million, and does not alter the overall nature of the framework. The modification complies with the unforeseen circumstances outlined in Article 72(1)(c)(i) of Directive 2014/24/EU.
Legal basis:
Directive 2014/24/EU
5. Lot
5.1.
Lot: LOT-0001
Title: Modification to Framework Arrangement operated by Pobal for Telecare - Senior Alerts Scheme
Description: The framework relates to the supply, installation and monitoring of telecare equipment under the Seniors Alert Scheme.
Internal identifier: 1
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79711000 Alarm-monitoring services
Options:
Description of the options: A six month extension is being awarded with effect from 1st September 2026. An option at the discretion of the Contracting Authority is retained for exceptional circumstances where the replacement procurement is not in place to extend the contract for an additional 6 months only, bring the maximum duration up to 31 August 2027. The extension of six months is not guaranteed.
5.1.2.
Place of performance
Town: Various locations throughout Ireland
Country subdivision (NUTS): Dublin (IE061)
Country: Ireland
Additional information: 4 lots were established - Dublin, Leinster (excl. Dublin), Munster and Ulster-Connacht.
5.1.3.
Estimated duration
Duration: 6 Months
5.1.4.
Renewal
Maximum renewals: 1
5.1.5.
Value
Estimated value excluding VAT: 24 250 000,00 EUR
5.1.6.
General information
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
Additional information: This notice acts as a modification award notice in accordance with Art. 72.1(c)(i) of Directive 2014/24/EU. Pobal awarded a framework agreement for the Supply, Installation and Provision of Telecare Equipment and Alarm Monitoring Services in 2021 on the basis of four lots – Dublin, Leinster (excl. Dublin), Munster and Ulster-Connacht. Contracts under the frameworks were awarded with a final expiry date of 31 August 2026. The maximum framework value across all lots was Euro 20400000. A new procurement has been initiated on behalf of the Department of Rural and Community Development and is currently underway. However, delays experienced during the procurement process have impacted the anticipated contract award and implementation schedule. Without an extension to the existing framework, there is a significant risk of interruption to service delivery before the successor arrangement can be established. For that reason Pobal is notifying the market of the extension of the framework for a period of six months, with the option, if required for an additional six month extension if the successor arrangement has not been concluded. There are two suppliers appointed across the four lots. Lot 1 Dublin is being increased by a maximum potential of Euro 500000; Lot 2 – Munster is being increased by a maximum potential of Euro 1750000; Lot 3 Leinster (excluding Dublin) is being increased by Euro 350000 and Lot 4 Ulster-Connacht is being increased by Euro 1250000. The modification is necessary to ensure continuity of a critical social support service pending completion of a replacement procurement. The modification increases the maximum framework value by Euro 3.85 million, representing approximately nineteen percent of the original framework value of Euro 20.4 million, and does not alter the overall nature of the framework.
5.1.7.
Strategic procurement
Aim of strategic procurement: No strategic procurement
5.1.10.
Award criteria
Criterion:
Type: Cost
Description: Ultimate cost
Category of award threshold criterion: Minimum score
Award criterion number: 100
Justification for not indicating the weighting of the award criteria: Cost only as the basis for the extension
5.1.15.
Techniques
Framework agreement:
Framework agreement, without reopening of competition
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: The High Court of Ireland
Organisation providing additional information about the procurement procedure: Pobal
Organisation providing offline access to the procurement documents: Pobal
Organisation providing more information on the review procedures: The High Court of Ireland
Organisation signing the contract: Pobal
6. Results
Value of all contracts awarded in this notice: 3 850 000,00 EUR
Maximum value of the framework agreements in this notice: 24 250 000,00 EUR
Approximate value of the framework agreements: 24 250 000,00 EUR
6.1.
Result lot identifier: LOT-0001
Winner selection status: At least one winner was chosen.
Framework agreement:
Maximum value of the framework agreement: 24 250 000,00 EUR
Re-estimated value of the framework agreement: 24 250 000,00 EUR
6.1.2.
Information about winners
Winner:
Official name: Trident Associated Securities Kommunications Limited (Task Ltd)
Tender:
Tender identifier: TPA-0001
Identifier of lot or group of lots: LOT-0001
Value of the tender: 3 850 000,00 EUR
The tender was ranked: no
The tender is a variant: no
Subcontracting: No
Contract information:
Identifier of the contract: TPA-0001
Date of the conclusion of the contract: 17/08/2026
The contract is awarded within a framework agreement: yes
Notice that created the framework agreement: 280368-2020
Organisation signing the contract: Pobal
6.1.4.
Statistical information
Received tenders or requests to participate:
Type of received submissions: Tenders
Number of tenders or requests to participate received: 2
Range of tenders:
Value of the lowest admissible tender: 24 250 000,00 EUR
Value of the highest admissible tender: 24 250 000,00 EUR
6.1.
Result lot identifier: LOT-0001
Winner selection status: At least one winner was chosen.
6.1.2.
Information about winners
Winner:
Official name: Care Direct 24-7 Ltd
Tender:
Tender identifier: TPA-0002
Identifier of lot or group of lots: LOT-0001
Value of the tender: 3 850 000,00 EUR
The tender was ranked: no
Contract information:
Identifier of the contract: TPA-0002
Date of the conclusion of the contract: 17/08/2026
The contract is awarded within a framework agreement: yes
Notice that created the framework agreement: 280368-2020
Organisation signing the contract: Pobal
6.1.4.
Statistical information
Received tenders or requests to participate:
Type of received submissions: Tenders
Number of tenders or requests to participate received: 2
8. Organisations
8.1.
ORG-0001
Official name: Pobal
Registration number: 194360
Postal address: Holbrook House, Holles Street, Dublin 2,
Town: Dublin
Postcode: D02 EY84
Country subdivision (NUTS): Dublin (IE061)
Country: Ireland
Telephone: +353 15117000
Roles of this organisation:
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents
Organisation signing the contract
8.1.
ORG-0002
Official name: The High Court of Ireland
Registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Town: Dublin
Postcode: D07 WDX8
Country subdivision (NUTS): Dublin (IE061)
Country: Ireland
Telephone: +353 1 8886000
Roles of this organisation:
Review organisation
Organisation providing more information on the review procedures
8.1.
ORG-0003
Official name: European Dynamics S.A.
Registration number: 002024901000
Department: European Dynamics S.A.
Town: Athens
Postcode: 15125
Country subdivision (NUTS): Βόρειος Τομέας Αθηνών (EL301)
Country: Greece
Telephone: +30 2108094500
Roles of this organisation:
TED eSender
8.1.
ORG-0004
Official name: Trident Associated Securities Kommunications Limited (Task Ltd)
Size of the economic operator: Medium
The organisation is a natural person
Registration number: Unknown
Department: Unknown
Postal address: Unit 1 Block 3, City North Business Park, Stamullen
Town: Stamullen
Postcode: K32 V0008
Country subdivision (NUTS): Mid-East (IE062)
Country: Ireland
Telephone: +353 18435889
Roles of this organisation:
Tenderer
Winner of these lots: LOT-0001
8.1.
ORG-0005
Official name: Care Direct 24-7 Ltd
Size of the economic operator: Medium
The organisation is a natural person
Registration number: Unknown
Postal address: 72 Gardiners Cross Road, Co. Fermanagh
Town: Maguiresbridge
Postcode: BT94 4QA
Country: United Kingdom
Telephone: +442889531663
Roles of this organisation:
Tenderer
Winner of these lots: LOT-0001
Notice information
Notice identifier/version: 921a74e6-0f67-499a-817c-4075f036fdd9 - 01
Form type: Result
Notice type: Contract or concession award notice – standard regime
Notice subtype: 29
Notice dispatch date: 19/08/2026 18:00:43 (UTC+01:00) Central European Time, Western European Summer Time
Languages in which this notice is officially available: English
Notice publication number: 580845-2026
OJ S issue number: 161/2026
Publication date: 21/08/2026