4 https://www.ema.europa.eu ORG-0001 European Medicines Agency, MED - European Medicines Agency Domenico Scarlattilaan 6 Information Management Division Amsterdam NL-1083 NL32B NLD EMEA +44 20 7418 8400 procurement@ema.europa.eu http://curia.europa.eu ORG-0002 Court of Justice of the European Union Rue du Fort Niedergrünewald Luxembourg L-2925 LU000 LUX CURIA +352 4303-1 GC.Registry@curia.europa.eu https://commission.europa.eu/ ORG-0003 European Commission Mondrian (CDMA), Rue du Champ de Mars 21 Brussels B-1050 BE100 BEL EUCOM +32 2 299 11 11 procurement@ema.europa.eu 00592862-2025174/20252025-09-11+02:00 2.3 eforms-sdk-1.13 93d6b237-0d40-4568-887f-347261b3c74c 2025-09-09+02:00 15:33:56+02:00 01 2025-12-02+01:00 32024R2509 pin-only ENG eu-ins-bod-ag gen-pub ORG-0001 ted-esen ORG-0003 EMA/2025/OP/0006-PIN Provision of outsourced IT Service Desk The purpose of this call for tender is to contract an outsourced IT service desk to provide support services to EMA’s staff, contractors, and other stakeholders at its office premises in Amsterdam, the Netherlands, as well as to a wider stakeholder community across various locations, mainly within the European Union. services The purpose of this call for tender is to establish framework contracts, with a total duration of four years, with up to two economic operators, ranked in priority order, to deliver outsourced IT service desk support for EMA and its external stakeholders. The selected provider(s) will operate on a fixed-price basis and will be responsible for the end-to-end management of IT service desk in EMA.This prior information notice announces the intention of the contracting authority to publish a future call for tenders. No other information or documents are available at this stage. Interested economic operators are invited to subscribe at the link https://ec.europa.eu/info/funding-tenders/opportunities/portal/screen/opportunities/tender-details/eaf46043-11d9-4c81-86c9-41ea4668df1e-PIN in order to get notified when the contract notice and all the procurement documents, including the tender specifications, are published. true 27000000 72000000 Please consult the procurement documents. anyw-eea PAR-0001 eu-funds ORG-0002 Funding and Tenders Portal false https://ec.europa.eu/info/funding-tenders/opportunities/portal/screen/opportunities/tender-details/eaf46043-11d9-4c81-86c9-41ea4668df1e-PIN fa-wo-rc Provision of outsourced IT Service Desk The purpose of this call for tender is to contract an outsourced IT service desk to provide support services to EMA’s staff, contractors, and other stakeholders at its office premises in Amsterdam, the Netherlands, as well as to a wider stakeholder community across various locations, mainly within the European Union. services 27000000 72000000 Please consult the procurement documents. anyw-eea 48