1. Buyer
1.1.
Buyer
Official name: Junta de Gobierno del Ayuntamiento de Murcia
Legal type of the buyer: Local authority
Activity of the contracting authority: General public services
2. Procedure
2.1.
Procedure
Title: Servicios auxiliares en centros culturales, auditorios municipales, teatros y eventos en espacios públicos, museos municipales, artes plásticas y producción de recursos digitales, mediante tres(3) lotes
Description: Es objeto del contrato el conjunto de servicios necesarios para la atención, asistencia y control del público en dichas instalaciones
Procedure identifier: 16f42131-62f2-44b9-8369-4b4b138da7ba
Internal identifier: 2026_0029
Type of procedure: Open
Main features of the procedure: Su adjudicación se realizará mediante PROCEDIMIENTO ABIERTO, en base a lo establecido en el art. 156 de la LCSP utilizándose los criterios de adjudicación que se relacionan en la cláusula 8 del PCAP. El procedimiento se encuentra sujeto a REGULACIÓN ARMONIZADA de acuerdo con lo previsto en el art. 22 de la Ley 9/2017, de 8 de noviembre, de Contratos del Sector Público.
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 92000000 Recreational, cultural and sporting services
Additional classification (cpv): 79952000 Event services, 79952100 Cultural event organisation services
2.1.2.
Place of performance
Country subdivision (NUTS): Murcia (ES620)
Country: Spain
2.1.3.
Value
Estimated value excluding VAT: 2 678 660,76 EUR
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
2.1.5.
Terms of procurement
Terms of submission:
Maximum number of lots for which one tenderer can submit tenders: 3
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Procurement Document
5. Lot
5.1.
Lot: LOT-0001
Title: Servicios auxiliares en Centros Culturales
Description: Servicio auxiliar de sala Servicio de atención al público Servicio de visitas guiadas y azafatas de eventos y exposiciones Servicio de taquilla Servicio de animación sociocultural y de mediación intercultural educativa.
Internal identifier: 1
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 92000000 Recreational, cultural and sporting services
Additional classification (cpv): 79952000 Event services, 79952100 Cultural event organisation services
5.1.2.
Place of performance
Country subdivision (NUTS): Murcia (ES620)
Country: Spain
5.1.3.
Estimated duration
Duration: 2 Years
5.1.5.
Value
Estimated value excluding VAT: 177 286,91 EUR
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
5.1.7.
Strategic procurement
Aim of strategic procurement: Fulfilment of social objectives
Description: Cumplimiento de objetivos sociales
Social objective promoted: Gender equality
5.1.9.
Selection criteria
Sources of selection criteria: Notice
Criterion: General yearly turnover
Description of selection criterion: Cifra anual de negocio
Criterion: References on specified services
Description of selection criterion: Trabajos realizados
Criterion: Tools, plant, or technical equipment
Description of selection criterion: Títulos académicos y profesionales del empresario y directivos, o responsables de la ejecución
5.1.10.
Award criteria
Criterion:
Type: Quality
Description: Bolsa de horas adicionales para eventos extraordinarios.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 10
Criterion:
Type: Price
Description: Oferta económica.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 35
Criterion:
Type: Quality
Description: Sistema digital de gestión del servicio.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 5
Criterion:
Type: Quality
Description: Tiempo de activación para refuerzos extraordinarios.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 5
Criterion:
Type: Quality
Description: Proyecto Técnico.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 45
5.1.11.
Procurement documents
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: Spanish
Electronic catalogue: Not allowed
Deadline for receipt of tenders: 30/09/2026 23:59:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Information about public opening:
Opening date: 05/10/2026 08:30:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Place: Edificio Anexo al Ayuntamiento
Opening date: 19/10/2026 08:30:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Place: Edificio Anexo al Ayuntamiento
Opening date: 08/10/2026 08:30:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Place: Edificio Anexo al Ayuntamiento
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Conditions relating to the performance of the contract: Se deberá considerar el principio de igualdad entre hombres y mujeres en el trato, acceso al empleo, clasificación profesional, promoción, duración y ordenación de la jornada laboral y derechos de conciliación, sin perjuicio de observar la cualificación profesional que sea requerida. Se realizará un uso no sexista del lenguaje en toda la documentación y materiales requeridos.
Electronic invoicing: Allowed
Electronic ordering will be used: no
Electronic payment will be used: yes
5.1.15.
Techniques
Framework agreement:
No framework agreement
5.1.16.
Further information, mediation and review
Review organisation: Junta de Gobierno del Ayuntamiento de Murcia - Tribunal Administrativo Central de Recursos Contractuales
Information about review deadlines: Serán susceptibles del recurso especial en materia de contratación regulado en el art. 44 y siguientes de la LCSP las actuaciones los actos y decisiones indicados en su art. 44.2
Organisation providing more information on the review procedures: Junta de Gobierno del Ayuntamiento de Murcia - Tribunal Administrativo Central de Recursos Contractuales
5.1.
Lot: LOT-0002
Title: Servicios auxiliares en Artes Escénicas
Description: Servicio auxiliar de sala Servicio de atención al público Servicio de visitas guiadas y azafatas de eventos y exposiciones Servicio de taquilla Servicio de animación sociocultural y de mediación intercultural educativa.
Internal identifier: 2
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 92000000 Recreational, cultural and sporting services
Additional classification (cpv): 79952000 Event services, 79952100 Cultural event organisation services
5.1.2.
Place of performance
Country subdivision (NUTS): Murcia (ES620)
Country: Spain
5.1.3.
Estimated duration
Duration: 2 Years
5.1.5.
Value
Estimated value excluding VAT: 1 779 567,35 EUR
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
5.1.7.
Strategic procurement
Aim of strategic procurement: Fulfilment of social objectives
Description: Cumplimiento de objetivos sociales
Social objective promoted: Gender equality
5.1.9.
Selection criteria
Sources of selection criteria: Notice
Criterion: General yearly turnover
Description of selection criterion: Cifra anual de negocio
Criterion: References on specified services
Description of selection criterion: Trabajos realizados
Criterion: Tools, plant, or technical equipment
Description of selection criterion: Títulos académicos y profesionales del empresario y directivos, o responsables de la ejecución
5.1.10.
Award criteria
Criterion:
Type: Quality
Description: Bolsa de horas adicionales para eventos extraordinarios.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 10
Criterion:
Type: Price
Description: Oferta económica.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 35
Criterion:
Type: Quality
Description: Sistema digital de gestión del servicio.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 5
Criterion:
Type: Quality
Description: Tiempo de activación para refuerzos extraordinarios.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 5
Criterion:
Type: Quality
Description: Proyecto Técnico.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 45
5.1.11.
Procurement documents
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: Spanish
Electronic catalogue: Not allowed
Deadline for receipt of tenders: 30/09/2026 23:59:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Information about public opening:
Opening date: 05/10/2026 08:30:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Place: Edificio Anexo al Ayuntamiento
Opening date: 19/10/2026 08:30:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Place: Edificio Anexo al Ayuntamiento
Opening date: 08/10/2026 08:30:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Place: Edificio Anexo al Ayuntamiento
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Conditions relating to the performance of the contract: Se deberá considerar el principio de igualdad entre hombres y mujeres en el trato, acceso al empleo, clasificación profesional, promoción, duración y ordenación de la jornada laboral y derechos de conciliación, sin perjuicio de observar la cualificación profesional que sea requerida. Se realizará un uso no sexista del lenguaje en toda la documentación y materiales requeridos.
Electronic invoicing: Allowed
Electronic ordering will be used: no
Electronic payment will be used: yes
5.1.15.
Techniques
Framework agreement:
No framework agreement
5.1.16.
Further information, mediation and review
Review organisation: Junta de Gobierno del Ayuntamiento de Murcia - Tribunal Administrativo Central de Recursos Contractuales
Information about review deadlines: Serán susceptibles del recurso especial en materia de contratación regulado en el art. 44 y siguientes de la LCSP las actuaciones los actos y decisiones indicados en su art. 44.2
Organisation providing more information on the review procedures: Junta de Gobierno del Ayuntamiento de Murcia - Tribunal Administrativo Central de Recursos Contractuales
5.1.
Lot: LOT-0003
Title: Servicios auxiliares en los Museos municipales, Artes Plásticas y producción de recursos digitales
Description: Servicio auxiliar de sala Servicio de atención al público Servicio de visitas guiadas y azafatas de eventos y exposiciones Servicio de taquilla Servicio de animación sociocultural y de mediación intercultural educativa.
Internal identifier: 3
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 92000000 Recreational, cultural and sporting services
Additional classification (cpv): 79952000 Event services, 79952100 Cultural event organisation services
5.1.2.
Place of performance
Country subdivision (NUTS): Murcia (ES620)
Country: Spain
5.1.3.
Estimated duration
Duration: 2 Years
5.1.5.
Value
Estimated value excluding VAT: 721 806,50 EUR
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
5.1.7.
Strategic procurement
Aim of strategic procurement: Fulfilment of social objectives
Description: Cumplimiento de objetivos sociales
Social objective promoted: Gender equality
5.1.9.
Selection criteria
Sources of selection criteria: Notice
Criterion: General yearly turnover
Description of selection criterion: Cifra anual de negocio
Criterion: References on specified services
Description of selection criterion: Trabajos realizados
Criterion: Tools, plant, or technical equipment
Description of selection criterion: Títulos académicos y profesionales del empresario y directivos, o responsables de la ejecución
5.1.10.
Award criteria
Criterion:
Type: Quality
Description: Bolsa de horas adicionales para eventos extraordinarios.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 10
Criterion:
Type: Price
Description: Oferta económica.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 35
Criterion:
Type: Quality
Description: Sistema digital de gestión del servicio.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 5
Criterion:
Type: Quality
Description: Tiempo de activación para refuerzos extraordinarios.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 5
Criterion:
Type: Quality
Description: Proyecto Técnico.
Category of award weight criterion: Weight (points, exact)
Award criterion number: 45
5.1.11.
Procurement documents
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: Spanish
Electronic catalogue: Not allowed
Deadline for receipt of tenders: 30/09/2026 23:59:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Information about public opening:
Opening date: 05/10/2026 08:30:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Place: Edificio Anexo al Ayuntamiento
Opening date: 19/10/2026 08:30:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Place: Edificio Anexo al Ayuntamiento
Opening date: 08/10/2026 08:30:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Place: Edificio Anexo al Ayuntamiento
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Conditions relating to the performance of the contract: Se deberá considerar el principio de igualdad entre hombres y mujeres en el trato, acceso al empleo, clasificación profesional, promoción, duración y ordenación de la jornada laboral y derechos de conciliación, sin perjuicio de observar la cualificación profesional que sea requerida. Se realizará un uso no sexista del lenguaje en toda la documentación y materiales requeridos.
Electronic invoicing: Allowed
Electronic ordering will be used: no
Electronic payment will be used: yes
5.1.15.
Techniques
Framework agreement:
No framework agreement
5.1.16.
Further information, mediation and review
Review organisation: Junta de Gobierno del Ayuntamiento de Murcia - Tribunal Administrativo Central de Recursos Contractuales
Information about review deadlines: Serán susceptibles del recurso especial en materia de contratación regulado en el art. 44 y siguientes de la LCSP las actuaciones los actos y decisiones indicados en su art. 44.2
Organisation providing more information on the review procedures: Junta de Gobierno del Ayuntamiento de Murcia - Tribunal Administrativo Central de Recursos Contractuales
8. Organisations
8.1.
ORG-0001
Official name: Junta de Gobierno del Ayuntamiento de Murcia
Registration number: 30791010122861
Registration number: P3003000A
Town: Murcia
Postcode: 30004
Country subdivision (NUTS): Murcia (ES620)
Country: Spain
Contact point: Junta de Gobierno del Ayuntamiento de Murcia
Telephone: 968358600
Other contact points:
Official name: Tribunal Administrativo Central de Recursos Contractuales
Town: Madrid
Postcode: 28020
Country subdivision (NUTS): Madrid (ES300)
Country: Spain
Telephone: +34 913491319
Fax: +34 913491441
Other contact points:
Official name: Tribunal Administrativo Central de Recursos Contractuales
Town: Madrid
Postcode: 28020
Country subdivision (NUTS): Madrid (ES300)
Country: Spain
Telephone: +34 913491319
Fax: +34 913491441
Roles of this organisation:
Buyer
Review organisation
Organisation providing more information on the review procedures
Notice identifier/version: 88f92179-f654-4dc6-93fc-cf2dc1d64a6f - 01
Form type: Competition
Notice type: Contract notice – light regime
Notice subtype: 20
Notice dispatch date: 31/08/2026 08:25:45 (UTC+02:00) Eastern European Time, Central European Summer Time
Languages in which this notice is officially available: Spanish
Notice publication number: 600437-2026
OJ S issue number: 168/2026
Publication date: 01/09/2026