See the notice on TED website
1. Buyer
1.1.
Buyer
Official name: Stad Gent
Legal type of the buyer: Local authority
Activity of the contracting authority: General public services
2. Procedure
2.1.
Procedure
Title: Raamovereenkomst voor facilitaire dienstverlening voor diverse gebouwen van de Groep Gent ((ramen)schoonmaak en bijhorende soft facilities)
Description: Raamovereenkomst voor facilitaire dienstverlening voor diverse gebouwen van de Groep Gent ((ramen)schoonmaak en bijhorende soft facilities)
Procedure identifier: 9db43ec0-1b59-4965-a8d2-c2a67c5ffd30
Internal identifier: PPP0HZ-5830/6570/SLS/2025/048 - ID5830
Type of procedure: Negotiated with prior publication of a call for competition / competitive with negotiation
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 90900000 Cleaning and sanitation services
2.1.2.
Place of performance
Country subdivision (NUTS): Arr. Gent (BE234)
Country: Belgium
2.1.3.
Value
Maximum value of the framework agreement: 54 746 669,02 EUR
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
5. Lot
5.1.
Lot: LOT-0001
Title: Facilitaire dienstverlening voor musea en historische gebouwen ((ramen)schoonmaak en bijhorende soft facilities)
Description: Facilitaire dienstverlening voor musea en historische gebouwen ((ramen)schoonmaak en bijhorende soft facilities)
Internal identifier: SLS/2025/048 - ID5830_1
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 90900000 Cleaning and sanitation services
5.1.2.
Place of performance
Town: Gent
Postcode: 9000
Country subdivision (NUTS): Arr. Gent (BE234)
Country: Belgium
Additional information: Diverse locaties op grondgebied van Gent
5.1.3.
Estimated duration
Start date: 01/09/2026
Duration end date: 31/08/2032
5.1.5.
Value
Maximum value of the framework agreement: 15 164 448,35 EUR
5.1.6.
General information
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
Additional information: Zie selectieleidraad.
5.1.10.
Award criteria
Criterion:
Type: Cost
Description: Uren schoonmaak en ploegleiding
Category of award weight criterion: Weight (points, exact)
Award criterion number: 50
Criterion:
Type: Cost
Description: Prijs
Category of award weight criterion: Weight (points, exact)
Award criterion number: 15
Criterion:
Type: Quality
Description: Sociaal verantwoord personeels- en welzijnsbeleid
Category of award weight criterion: Weight (points, exact)
Award criterion number: 15
Criterion:
Type: Quality
Description: Duurzaam facilitair project
Category of award weight criterion: Weight (points, exact)
Award criterion number: 15
Criterion:
Type: Quality
Description: Veiligheidsmaatregelen
Category of award weight criterion: Weight (points, exact)
Award criterion number: 5
5.1.15.
Techniques
Framework agreement:
Framework agreement, without reopening of competition
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Raad Van State
Information about review deadlines: Organisatie die informatie verstrekt over beroepsprocedures en bijhorende termijnen: Raad Van State
Organisation providing additional information about the procurement procedure: Stad Gent
Organisation providing more information on the review procedures: Raad Van State
Organisation signing the contract: Stad Gent
5.1.
Lot: LOT-0002
Title: Facilitaire dienstverlening voor kleine filialen ((ramen)schoonmaak en bijhorende soft facilities)
Description: Facilitaire dienstverlening voor kleine filialen ((ramen)schoonmaak en bijhorende soft facilities)
Internal identifier: SLS/2025/048 - ID5830_2
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 90900000 Cleaning and sanitation services
5.1.2.
Place of performance
Town: Gent
Postcode: 9000
Country subdivision (NUTS): Arr. Gent (BE234)
Country: Belgium
Additional information: Diverse locaties op grondgebied van Gent
5.1.3.
Estimated duration
Start date: 01/09/2026
Duration end date: 31/08/2032
5.1.5.
Value
Maximum value of the framework agreement: 19 451 401,24 EUR
5.1.6.
General information
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
Additional information: Zie selectieleidraad.
5.1.10.
Award criteria
Criterion:
Type: Cost
Description: Uren schoonmaak en ploegleiding
Category of award weight criterion: Weight (points, exact)
Award criterion number: 50
Criterion:
Type: Cost
Description: Prijs
Category of award weight criterion: Weight (points, exact)
Award criterion number: 15
Criterion:
Type: Quality
Description: Sociaal verantwoord personeels- en welzijnsbeleid
Category of award weight criterion: Weight (points, exact)
Award criterion number: 15
Criterion:
Type: Quality
Description: Duurzaam facilitair project
Category of award weight criterion: Weight (points, exact)
Award criterion number: 15
Criterion:
Type: Quality
Description: Veiligheidsmaatregelen
Category of award weight criterion: Weight (points, exact)
Award criterion number: 5
5.1.15.
Techniques
Framework agreement:
Framework agreement, without reopening of competition
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Raad Van State
Information about review deadlines: Organisatie die informatie verstrekt over beroepsprocedures en bijhorende termijnen: Raad Van State
Organisation providing additional information about the procurement procedure: Stad Gent
Organisation providing more information on the review procedures: Raad Van State
Organisation signing the contract: Stad Gent
5.1.
Lot: LOT-0003
Title: Facilitaire dienstverlening voor administratieve gebouwen ((ramen)schoonmaak en bijhorende soft facilities)
Description: Facilitaire dienstverlening voor administratieve gebouwen ((ramen)schoonmaak en bijhorende soft facilities)
Internal identifier: SLS/2025/048 - ID5830_3
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 90900000 Cleaning and sanitation services
5.1.2.
Place of performance
Town: Gent
Postcode: 9000
Country subdivision (NUTS): Arr. Gent (BE234)
Country: Belgium
Additional information: Diverse locaties op grondgebied van Gent
5.1.3.
Estimated duration
Start date: 01/09/2026
Duration end date: 31/08/2032
5.1.5.
Value
Maximum value of the framework agreement: 19 369 307,85 EUR
5.1.6.
General information
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
Additional information: Zie selectieleidraad.
5.1.10.
Award criteria
Criterion:
Type: Cost
Description: Uren schoonmaak en ploegleiding
Category of award weight criterion: Weight (points, exact)
Award criterion number: 50
Criterion:
Type: Cost
Description: Prijs
Category of award weight criterion: Weight (points, exact)
Award criterion number: 15
Criterion:
Type: Quality
Description: Sociaal verantwoord personeels- en welzijnsbeleid
Category of award weight criterion: Weight (points, exact)
Award criterion number: 15
Criterion:
Type: Quality
Description: Duurzaam facilitair project
Category of award weight criterion: Weight (points, exact)
Award criterion number: 15
Criterion:
Type: Quality
Description: Veiligheidsmaatregelen
Category of award weight criterion: Weight (points, exact)
Award criterion number: 5
5.1.15.
Techniques
Framework agreement:
Framework agreement, without reopening of competition
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Raad Van State
Information about review deadlines: Organisatie die informatie verstrekt over beroepsprocedures en bijhorende termijnen: Raad Van State
Organisation providing additional information about the procurement procedure: Stad Gent
Organisation providing more information on the review procedures: Raad Van State
Organisation signing the contract: Stad Gent
5.1.
Lot: LOT-0004
Title: Perceel 4: VSR-controles perceel 1 + advies
Description: Perceel 4: VSR-controles perceel 1 + advies
Internal identifier: SLS/2025/048 - ID5830_4
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 90900000 Cleaning and sanitation services
5.1.2.
Place of performance
Town: Gent
Postcode: 9000
Country subdivision (NUTS): Arr. Gent (BE234)
Country: Belgium
Additional information: Diverse locaties op grondgebied van Gent
5.1.3.
Estimated duration
Start date: 01/09/2026
Duration end date: 31/08/2032
5.1.5.
Value
Maximum value of the framework agreement: 198 689,26 EUR
5.1.6.
General information
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
Additional information: Zie selectieleidraad.
5.1.10.
Award criteria
Criterion:
Type: Cost
Description: Prijs
Category of award weight criterion: Weight (points, exact)
Award criterion number: 60
Criterion:
Type: Quality
Description: Duurzaam facilitair project
Category of award weight criterion: Weight (points, exact)
Award criterion number: 40
5.1.15.
Techniques
Framework agreement:
Framework agreement, without reopening of competition
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Raad Van State
Information about review deadlines: Organisatie die informatie verstrekt over beroepsprocedures en bijhorende termijnen: Raad Van State
Organisation providing additional information about the procurement procedure: Stad Gent
Organisation providing more information on the review procedures: Raad Van State
Organisation signing the contract: Stad Gent
5.1.
Lot: LOT-0005
Title: Perceel 5: VSR-controles perceel 2 + advies
Description: Perceel 5: VSR-controles perceel 2 + advies
Internal identifier: SLS/2025/048 - ID5830_5
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 90900000 Cleaning and sanitation services
5.1.2.
Place of performance
Town: Gent
Postcode: 9000
Country subdivision (NUTS): Arr. Gent (BE234)
Country: Belgium
Additional information: Diverse locaties op grondgebied van Gent
5.1.3.
Estimated duration
Start date: 01/09/2026
Duration end date: 31/08/2032
5.1.5.
Value
Maximum value of the framework agreement: 385 809,92 EUR
5.1.6.
General information
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
Additional information: Zie selectieleidraad.
5.1.10.
Award criteria
Criterion:
Type: Cost
Description: Prijs
Category of award weight criterion: Weight (points, exact)
Award criterion number: 60
Criterion:
Type: Quality
Description: Duurzaam facilitair project
Category of award weight criterion: Weight (points, exact)
Award criterion number: 40
5.1.15.
Techniques
Framework agreement:
Framework agreement, without reopening of competition
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Raad Van State
Information about review deadlines: Organisatie die informatie verstrekt over beroepsprocedures en bijhorende termijnen: Raad Van State
Organisation providing additional information about the procurement procedure: Stad Gent
Organisation providing more information on the review procedures: Raad Van State
Organisation signing the contract: Stad Gent
5.1.
Lot: LOT-0006
Title: Perceel 6: VSR-controles perceel 3 + advies
Description: Perceel 6: VSR-controles perceel 3 + advies
Internal identifier: SLS/2025/048 - ID5830_6
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 90900000 Cleaning and sanitation services
5.1.2.
Place of performance
Town: Gent
Postcode: 9000
Country subdivision (NUTS): Arr. Gent (BE234)
Country: Belgium
Additional information: Diverse locaties op grondgebied van Gent
5.1.3.
Estimated duration
Start date: 01/09/2026
Duration end date: 31/08/2032
5.1.5.
Value
Maximum value of the framework agreement: 177 012,40 EUR
5.1.6.
General information
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
Additional information: Zie selectieleidraad.
5.1.10.
Award criteria
Criterion:
Type: Cost
Description: Prijs
Category of award weight criterion: Weight (points, exact)
Award criterion number: 60
Criterion:
Type: Quality
Description: Duurzaam facilitair project
Category of award weight criterion: Weight (points, exact)
Award criterion number: 40
5.1.15.
Techniques
Framework agreement:
Framework agreement, without reopening of competition
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Raad Van State
Information about review deadlines: Organisatie die informatie verstrekt over beroepsprocedures en bijhorende termijnen: Raad Van State
Organisation providing additional information about the procurement procedure: Stad Gent
Organisation providing more information on the review procedures: Raad Van State
Organisation signing the contract: Stad Gent
6. Results
Maximum value of the framework agreements in this notice: 54 746 669,02 EUR
6.1.
Result lot identifier: LOT-0001
Winner selection status: At least one winner was chosen.
Framework agreement:
Maximum value of the framework agreement: 15 164 448,35 EUR
6.1.2.
Information about winners
Winner:
Official name: ISS Facility Services NV
Tender:
Tender identifier: ISS_Facility_Services_NV
Identifier of lot or group of lots: LOT-0001
Value of the tender: 9 345 465,23 EUR
Contract information:
Identifier of the contract: 8542-15785
Title: Facilitaire dienstverlening voor musea en historische gebouwen ((ramen)schoonmaak en bijhorende soft facilities)
Date of the conclusion of the contract: 12/08/2026
Organisation signing the contract: Stad Gent
6.1.4.
Statistical information
Received tenders or requests to participate:
Type of received submissions: Tenders
Number of tenders or requests to participate received: 2
Type of received submissions: Requests to participate
Number of tenders or requests to participate received: 5
Range of tenders:
Value of the lowest admissible tender: 9 345 465,23 EUR
Value of the highest admissible tender: 9 345 658,88 EUR
6.1.
Result lot identifier: LOT-0002
Winner selection status: At least one winner was chosen.
Framework agreement:
Maximum value of the framework agreement: 19 451 401,24 EUR
6.1.2.
Information about winners
Winner:
Official name: Atalian NV
Tender:
Tender identifier: Atalian_NV
Identifier of lot or group of lots: LOT-0002
Value of the tender: 10 810 488,04 EUR
Contract information:
Identifier of the contract: 8553-15786
Title: Facilitaire dienstverlening voor kleine filialen ((ramen)schoonmaak en bijhorende soft facilities)
Date of the conclusion of the contract: 12/08/2026
Organisation signing the contract: Stad Gent
6.1.4.
Statistical information
Received tenders or requests to participate:
Type of received submissions: Tenders
Number of tenders or requests to participate received: 2
Type of received submissions: Requests to participate
Number of tenders or requests to participate received: 5
Range of tenders:
Value of the lowest admissible tender: 10 807 624,31 EUR
Value of the highest admissible tender: 10 810 488,04 EUR
6.1.
Result lot identifier: LOT-0003
Winner selection status: At least one winner was chosen.
Framework agreement:
Maximum value of the framework agreement: 19 369 307,85 EUR
6.1.2.
Information about winners
Winner:
Official name: Atalian NV
Tender:
Tender identifier: Atalian_NV
Identifier of lot or group of lots: LOT-0003
Value of the tender: 12 257 700,52 EUR
Contract information:
Identifier of the contract: 8554-15788
Title: Facilitaire dienstverlening voor administratieve gebouwen ((ramen)schoonmaak en bijhorende soft facilities)
Date of the conclusion of the contract: 12/08/2026
Organisation signing the contract: Stad Gent
6.1.4.
Statistical information
Received tenders or requests to participate:
Type of received submissions: Tenders
Number of tenders or requests to participate received: 2
Type of received submissions: Requests to participate
Number of tenders or requests to participate received: 5
Range of tenders:
Value of the lowest admissible tender: 12 256 247,71 EUR
Value of the highest admissible tender: 12 257 700,52 EUR
6.1.
Result lot identifier: LOT-0004
Winner selection status: At least one winner was chosen.
Framework agreement:
Maximum value of the framework agreement: 198 689,26 EUR
6.1.2.
Information about winners
Winner:
Official name: Qualipso BV
Tender:
Tender identifier: Qualipso_BV
Identifier of lot or group of lots: LOT-0004
Value of the tender: 122 271,07 EUR
Contract information:
Identifier of the contract: 8555-15791
Title: Perceel 4: VSR-controles perceel 1 + advies
Date of the conclusion of the contract: 12/08/2026
Organisation signing the contract: Stad Gent
6.1.4.
Statistical information
Received tenders or requests to participate:
Type of received submissions: Tenders
Number of tenders or requests to participate received: 2
Type of received submissions: Requests to participate
Number of tenders or requests to participate received: 5
Range of tenders:
Value of the lowest admissible tender: 122 271,07 EUR
Value of the highest admissible tender: 122 644,63 EUR
6.1.
Result lot identifier: LOT-0005
Winner selection status: At least one winner was chosen.
Framework agreement:
Maximum value of the framework agreement: 385 809,92 EUR
6.1.2.
Information about winners
Winner:
Official name: Qualipso BV
Tender:
Tender identifier: Qualipso_BV
Identifier of lot or group of lots: LOT-0005
Value of the tender: 249 040,50 EUR
Contract information:
Identifier of the contract: 8556-15793
Title: Perceel 5: VSR-controles perceel 2 + advies
Date of the conclusion of the contract: 12/08/2026
Organisation signing the contract: Stad Gent
6.1.4.
Statistical information
Received tenders or requests to participate:
Type of received submissions: Tenders
Number of tenders or requests to participate received: 2
Type of received submissions: Requests to participate
Number of tenders or requests to participate received: 5
Range of tenders:
Value of the lowest admissible tender: 228 809,92 EUR
Value of the highest admissible tender: 249 040,50 EUR
6.1.
Result lot identifier: LOT-0006
Winner selection status: At least one winner was chosen.
Framework agreement:
Maximum value of the framework agreement: 177 012,40 EUR
6.1.2.
Information about winners
Winner:
Official name: Qualipso BV
Tender:
Tender identifier: Qualipso_BV
Identifier of lot or group of lots: LOT-0006
Value of the tender: 108 192,15 EUR
Contract information:
Identifier of the contract: 8557-15795
Title: Perceel 6: VSR-controles perceel 3 + advies
Date of the conclusion of the contract: 12/08/2026
Organisation signing the contract: Stad Gent
6.1.4.
Statistical information
Received tenders or requests to participate:
Type of received submissions: Tenders
Number of tenders or requests to participate received: 2
Type of received submissions: Requests to participate
Number of tenders or requests to participate received: 5
Range of tenders:
Value of the lowest admissible tender: 108 192,15 EUR
Value of the highest admissible tender: 114 512,40 EUR
8. Organisations
8.1.
ORG-0001
Official name: Stad Gent
Registration number: 207.451.227
Postal address: Botermarkt 1
Town: Gent
Postcode: 9000
Country subdivision (NUTS): Arr. Gent (BE234)
Country: Belgium
Contact point: Aline De Cokere
Telephone: +32 92665512
Fax: +32 92667379
Roles of this organisation:
Buyer
Organisation providing additional information about the procurement procedure
Organisation signing the contract
8.1.
ORG-0002
Official name: Raad Van State
Registration number: 0308.356.862
Postal address: Wetenschapsstraat 33
Town: Brussel (Etterbeek)
Postcode: 1040
Country subdivision (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Country: Belgium
Telephone: +32 22349611
Roles of this organisation:
Review organisation
Organisation providing more information on the review procedures
8.1.
ORG-0003
Official name: 3P - Aanbieder van diensten / Prestataire de services
Registration number: BE 0475.480.736
Town: Antwerpen / Anvers
Postcode: 2000
Country subdivision (NUTS): Arr. Antwerpen (BE211)
Country: Belgium
Telephone: +32 3 294 30 51
Roles of this organisation:
Procurement service provider
8.1.
ORG-0004
Official name: FPS Policy and Support
Registration number: BE 0671.516.647
Town: Brussels
Postcode: 1000
Country subdivision (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Country: Belgium
Telephone: +32 2 740 80 00
Roles of this organisation:
TED eSender
8.1.
ORG-0005
Official name: ISS Facility Services NV
Size of the economic operator: Large
Registration number: BE 0403 313 330
Postal address: Congresstraat 35
Town: Brussel
Postcode: 1000
Country subdivision (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Country: Belgium
Telephone: +32 22636611
Roles of this organisation:
Tenderer
Winner of these lots: LOT-0001
8.1.
ORG-0006
Official name: Atalian NV
Size of the economic operator: Large
Registration number: BE 0453 203 301
Postal address: Internationalelaan 55 F
Town: Anderlecht
Postcode: 1070
Country subdivision (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Country: Belgium
Telephone: +32 92438300
Roles of this organisation:
Tenderer
Winner of these lots: LOT-0002, LOT-0003
8.1.
ORG-0007
Official name: Qualipso BV
Size of the economic operator: Large
Registration number: 0459.775.446
Postal address: Rue Emile Francqui 1
Town: Mont-Saint-Guibert
Postcode: 1435
Country subdivision (NUTS): Arr. Nivelles (BE310)
Country: Belgium
Telephone: +32 475554277
Roles of this organisation:
Tenderer
Winner of these lots: LOT-0004, LOT-0005, LOT-0006
Notice information
Notice identifier/version: 3b64ba7f-288e-4b28-b440-8a04e838d8b8 - 01
Form type: Result
Notice type: Contract or concession award notice – standard regime
Notice subtype: 29
Notice dispatch date: 03/09/2026 00:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Notice dispatch date (eSender): 03/09/2026 00:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Languages in which this notice is officially available: Dutch
Notice publication number: 613183-2026
OJ S issue number: 172/2026
Publication date: 07/09/2026