1. Buyer
1.1.
Buyer
Official name: Elverum kommune
Legal type of the buyer: Body governed by public law, controlled by a local authority
Activity of the contracting authority: General public services
1.1.
Buyer
Official name: Abakus AS
Legal type of the buyer: Body governed by public law, controlled by a local authority
Activity of the contracting authority: General public services
2. Procedure
2.1.
Procedure
Title: EL-26-07 Framework agreement for temporary staff for Elverum municipality.
Description: Purpose and scope Elverum municipality intends to enter into a framework agreement for temporary staff services within municipal health and care services. The contract includes, among other things: Doctors for use in institutions/nursing homes, health centres, family doctor's offices and emergency doctor surgeries. Nurse emergency doctor surgery Nurses and health care workers for use in institutions/nursing homes, home based services and the emergency doctor surgery. The objective of the procurement is to ensure reliable operation of the municipality ́s statutory health and care services by covering the need for qualified personnel in connection with absence and capacity challenges. The contract shall contribute to the municipality always having access to available and competent temporary staff who can carry out the assignments in accordance with applicable requirements for quality, patient safety and professional prudence. The framework agreement shall be able to be used by all relevant entities within the health and welfare sector in the municipality that have a need for external temporary staff. The need for temporary staff services will vary and can occur both in connection with planned leave, such as holidays and leave and for unforeseen events or increased activity. The assignments can be both shorter and longer and the need will typically be greatest during holiday periods, public holidays and weekends. The tenderer is required to have sufficient capacity and access to qualified personnel to be able to cover the contracting authority ́s needs when this occurs. The delivery shall be of high quality and it shall fulfil the current requirements in legislation and agreements, including working environment legislation and relevant tariff provisions. Tenderers shall actively use their competence and experience to ensure good execution of the delivery and contribute to achieving the objective of the framework agreement. It is the tenderer ́s responsibility to familiarise themselves with all the documents in the competition and to submit a complete and correct tender. Sub-procurements are not allowed. Call-off mechanism The following call-off mechanisms will be used when ordering the framework agreement: If there is a need for temporary staff(s) contacted first supplier A. If tenderer A cannot deliver within the deadline stated in the order, the request goes to supplier B on the same terms. If supplier B is unable to deliver, the enquiry will go to supplier C. It is a prerequisite that supplier A has the capacity to deliver in most cases, especially when it comes to planned call-offs. If a tenderer is not able to deliver, it is obligated to state this, without undue delay. The assignment will then proceed to the next tenderer in prioritised order.
Procedure identifier: a3c720cc-9231-454f-8f98-92f30d595fec
Internal identifier: cmtl56lwv000304lb034sunv4
Type of procedure: Open
Main features of the procedure: The contracting authority reserves the right to hold a dialogue through negotiations with one or several of the tenderers who submit a tender in the competition. The negotiations could apply to all sides of the tenders. The selection of who will be negotiated will be made after an assessment of the award criteria. Negotiations will not be carried out if the contracting authority, after the tenders have been received, considers that negotiations are not appropriate. Dialogue in the form of corrections/clarifications will be carried out if needed. Tenderers are strongly encouraged to follow the instructions given in this tender documentation with annexes and possibly ask questions about uncertainties in the communication module in Hyyr.
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 85000000 Health and social work services
Additional classification (cpv): 79625000 Supply services of medical personnel, 85323000 Community health services, 79624000 Supply services of nursing personnel, 85141000 Services provided by medical personnel, 85100000 Health services, 85300000 Social work and related services, 79620000 Supply services of personnel including temporary staff, 79600000 Recruitment services, 85120000 Medical practice and related services
2.1.2.
Place of performance
Town: Elverum
Postcode: 2408
Country subdivision (NUTS): Innlandet (NO020)
Country: Norway
Additional information: Norway
2.1.3.
Value
Estimated value excluding VAT: 44 000 000,00 NOK
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
Anskaffelsesforskriften -
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Procurement Document
5. Lot
5.1.
Lot: LOT-0001
Title: EL-26-07 Framework agreement for temporary staff for Elverum municipality.
Description: Purpose and scope Elverum municipality intends to enter into a framework agreement for temporary staff services within municipal health and care services. The contract includes, among other things: Doctors for use in institutions/nursing homes, health centres, family doctor's offices and emergency doctor surgeries. Nurse emergency doctor surgery Nurses and health care workers for use in institutions/nursing homes, home based services and the emergency doctor surgery. The objective of the procurement is to ensure reliable operation of the municipality ́s statutory health and care services by covering the need for qualified personnel in connection with absence and capacity challenges. The contract shall contribute to the municipality always having access to available and competent temporary staff who can carry out the assignments in accordance with applicable requirements for quality, patient safety and professional prudence. The framework agreement shall be able to be used by all relevant entities within the health and welfare sector in the municipality that have a need for external temporary staff. The need for temporary staff services will vary and can occur both in connection with planned leave, such as holidays and leave and for unforeseen events or increased activity. The assignments can be both shorter and longer and the need will typically be greatest during holiday periods, public holidays and weekends. The tenderer is required to have sufficient capacity and access to qualified personnel to be able to cover the contracting authority ́s needs when this occurs. The delivery shall be of high quality and it shall fulfil the current requirements in legislation and agreements, including working environment legislation and relevant tariff provisions. Tenderers shall actively use their competence and experience to ensure good execution of the delivery and contribute to achieving the objective of the framework agreement. It is the tenderer ́s responsibility to familiarise themselves with all the documents in the competition and to submit a complete and correct tender. Sub-procurements are not allowed. Call-off mechanism The following call-off mechanisms will be used when ordering the framework agreement: If there is a need for temporary staff(s) contacted first supplier A. If tenderer A cannot deliver within the deadline stated in the order, the request goes to supplier B on the same terms. If supplier B is unable to deliver, the enquiry will go to supplier C. It is a prerequisite that supplier A has the capacity to deliver in most cases, especially when it comes to planned call-offs. If a tenderer is not able to deliver, it is obligated to state this, without undue delay. The assignment will then proceed to the next tenderer in prioritised order.
Internal identifier: cmtl56lyb000604lbgno2okir
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 85000000 Health and social work services
Additional classification (cpv): 79625000 Supply services of medical personnel, 85323000 Community health services, 79624000 Supply services of nursing personnel, 85141000 Services provided by medical personnel, 85100000 Health services, 85300000 Social work and related services, 79620000 Supply services of personnel including temporary staff, 79600000 Recruitment services, 85120000 Medical practice and related services
5.1.2.
Place of performance
Town: Elverum
Postcode: 2408
Country subdivision (NUTS): Innlandet (NO020)
Country: Norway
Additional information: Norway
5.1.3.
Estimated duration
Duration: 48 Months
5.1.4.
Renewal
Maximum renewals: 2
Other information about renewals: The contract can be extended for 1 year at a time, up to 2 times (2+1+1).
5.1.5.
Value
Estimated value excluding VAT: 44 000 000,00 NOK
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
5.1.9.
Selection criteria
Sources of selection criteria: Procurement Document
5.1.10.
Award criteria
Criterion:
Type: Quality
Name: Follow-up of the contracting authority and temporary staff.
Description: Tenderers shall describe their system for following-up both their temporary staff who are hired and the contracting authority, in order to ensure that all requirements for the delivery in the requirement specifications are safeguarded, including, in particular, the requirements in the Working Environment Act. Special emphasis will be put on the tenderer ́s system and work to ensure that the temporary staff ́s working conditions are in accordance with the Working Environment Act and the tenderer ́s handling of deviations with offered temporary staff. The contracting authority will emphasise systems and routines at the tenderer in order to ensure that the terms in the contract, and particularly the requirement specifications, are taken care of.
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 40
Criterion:
Type: Price
Name: Price
Description: The tender prices shall be stated in the attached price form. All the fields shall be completed. The form cannot be changed with new item lines or columns. It is the tenderer ́s responsibility that the price form is completed completely and correctly. Tenderers shall state the mark-up percentage of the stated paid hourly wage. This mark-up percentage shall cover all of the service provider's administrative and other costs incurred when performing the service. For hourly wages that are higher than the tariff stated in the price form, the actual basic salary will form the basis for the percentage mark-up. Any addition to the temporary staff ́s wages will not be calculated as a basis for percentage mark-up. If there is contradiction between the information in the price form and the tender letter, the information in the tender letter will take precedence. The prices shall be stated excluding VAT, and they shall include all relevant costs and duties for executing the service. All costs not stated or specified will be seen as included. Changes to the mark-up percentage will not be possible in the contract period. The increases in the temporary staff ́s tariff wage lead to proportional increases in income for the framework agreement suppliers.
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 60
Criterion:
Type: Quality
Name: Climate and environment
Description: Cf. the Public Procurement Regulations § 7-9 Climate and environmental considerations in public procurements, the requirements and criteria shall aim at reducing the procurement ́s total climate footprint or environmental impact. The obligation to set requirements or criteria on climate and environmental considerations that are immaterial. The contracting authority estimates that the procurement of doctors, where the core of the delivery is labour, will only have a marginal climate footprint and environmental impact. Other elements, such as the type of vehicles that the temporary staff are driving, are considered to be outside the nature of the procurement and are therefore not further assessed. The contracting authority will, on the basis of its justification, use the exclusion provisions in the procurement regulations § 7-9, fifth paragraph, as the procurement is considered to have a climate footprint and an environmental impact that is immaterial.
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 0
5.1.11.
Procurement documents
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: Norwegian, English
Electronic catalogue: Not allowed
Tenderers may submit more than one tender: Not allowed
Deadline for receipt of tenders: 24/09/2026 12:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Duration during which the tender must remain valid: 90 Days
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Conditions relating to the performance of the contract: See Tender Documents
Electronic invoicing: Required
Electronic ordering will be used: no
Electronic payment will be used: no
Financial arrangement: See tender documents
5.1.15.
Techniques
Framework agreement:
Framework agreement, without reopening of competition
Maximum number of participants: 3
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: HEDMARKEN OG ØSTERDAL TINGRETT
Organisation providing additional information about the procurement procedure: Elverum kommune
Organisation providing more information on the review procedures: HEDMARKEN OG ØSTERDAL TINGRETT
Organisation receiving requests to participate: Hyyr AS
8. Organisations
8.1.
ORG-0001
Official name: HEDMARKEN OG ØSTERDAL TINGRETT
Registration number: 935364892
Postal address: Østregate 41
Town: HAMAR
Postcode: 2317
Country subdivision (NUTS): Innlandet (NO020)
Country: Norway
Contact point: HEDMARKEN OG ØSTERDAL TINGRETT
Roles of this organisation:
Review organisation
Organisation providing more information on the review procedures
8.1.
ORG-0002
Official name: Hyyr AS
Registration number: 924998687
Postal address: Gaustadalléen 21
Town: Oslo
Postcode: 0349
Country subdivision (NUTS): Oslo (NO081)
Country: Norway
Contact point: Hyyr Support
Telephone: +47 90 63 65 38
Roles of this organisation:
Organisation receiving requests to participate
8.1.
ORG-0003
Official name: Elverum kommune
Registration number: 952857991
Postal address: Lærerskolealléen 1
Town: Elverum
Postcode: 2408
Country subdivision (NUTS): Innlandet (NO020)
Country: Norway
Contact point: Elverum kommune
Telephone: 62 43 30 00
Roles of this organisation:
Buyer
Organisation providing additional information about the procurement procedure
8.1.
ORG-0004
Official name: Abakus AS
Registration number: 983335543
Postal address: Postboks 128
Town: Engerdal
Postcode: 2440
Country subdivision (NUTS): Innlandet (NO020)
Country: Norway
Contact point: Abakus AS
Telephone: 47476000
Roles of this organisation:
Notice identifier/version: 6b1d0daa-cb84-40eb-897f-0cb9774b67c5 - 01
Form type: Competition
Notice type: Contract notice – light regime
Notice subtype: 20
Notice dispatch date: 08/09/2026 09:52:04 (UTC+02:00) Eastern European Time, Central European Summer Time
Languages in which this notice is officially available: English
Notice publication number: 621020-2026
OJ S issue number: 174/2026
Publication date: 09/09/2026