<?xml version="1.0" encoding="UTF-8" standalone="no"?><ContractAwardNotice xmlns="urn:oasis:names:specification:ubl:schema:xsd:ContractAwardNotice-2" xmlns:cac="urn:oasis:names:specification:ubl:schema:xsd:CommonAggregateComponents-2" xmlns:cbc="urn:oasis:names:specification:ubl:schema:xsd:CommonBasicComponents-2" xmlns:efac="http://data.europa.eu/p27/eforms-ubl-extension-aggregate-components/1" xmlns:efbc="http://data.europa.eu/p27/eforms-ubl-extension-basic-components/1" xmlns:efext="http://data.europa.eu/p27/eforms-ubl-extensions/1" xmlns:ext="urn:oasis:names:specification:ubl:schema:xsd:CommonExtensionComponents-2">
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                            <cbc:LowerTenderAmount currencyID="EUR">3995980.66</cbc:LowerTenderAmount>
                            <cbc:TenderResultCode listName="winner-selection-status">selec-w</cbc:TenderResultCode>
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                            <cbc:ID schemeName="tender">TEN-0001</cbc:ID>
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                                <cbc:PayableAmount currencyID="EUR">3995980.66</cbc:PayableAmount>
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                            <cbc:ID schemeName="contract">CON-0001</cbc:ID>
                            <cbc:AwardDate>2024-03-05+01:00</cbc:AwardDate>
                            <cbc:IssueDate>2024-04-02+02:00</cbc:IssueDate>
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                            <cbc:ID schemeName="tendering-party">TPA-0001</cbc:ID>
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                                <cbc:ID>ORG-0003</cbc:ID>
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                                <cbc:WebsiteURI>https://www.rnv-online.de</cbc:WebsiteURI>
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                                    <cbc:ID schemeName="organization">ORG-0001</cbc:ID>
                                </cac:PartyIdentification>
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                                    <cbc:Name languageID="DEU">Rhein-Neckar-Verkehr GmbH</cbc:Name>
                                </cac:PartyName>
                                <cac:PostalAddress>
                                    <cbc:StreetName>Möhlstr. 27</cbc:StreetName>
                                    <cbc:CityName>Mannheim</cbc:CityName>
                                    <cbc:PostalZone>68165</cbc:PostalZone>
                                    <cbc:CountrySubentityCode listName="nuts">DE126</cbc:CountrySubentityCode>
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                                        <cbc:IdentificationCode listName="country">DEU</cbc:IdentificationCode>
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                                <cac:PartyLegalEntity>
                                    <cbc:CompanyID>DE 213122348</cbc:CompanyID>
                                </cac:PartyLegalEntity>
                                <cac:Contact>
                                    <cbc:Telephone>0 62 14 65 44 44</cbc:Telephone>
                                    <cbc:ElectronicMail>vergabe@rnv-online.de</cbc:ElectronicMail>
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                            </efac:Company>
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                            <efac:Company>
                                <cac:PartyIdentification>
                                    <cbc:ID schemeName="organization">ORG-0002</cbc:ID>
                                </cac:PartyIdentification>
                                <cac:PartyName>
                                    <cbc:Name languageID="DEU">Vergabekammer Baden-Württemberg beim
Regierungspräsidium Karlsruhe</cbc:Name>
                                </cac:PartyName>
                                <cac:PostalAddress>
                                    <cbc:StreetName>Durlacher Allee 100</cbc:StreetName>
                                    <cbc:CityName>Karlsruhe</cbc:CityName>
                                    <cbc:PostalZone>76137</cbc:PostalZone>
                                    <cbc:CountrySubentityCode listName="nuts">DE122</cbc:CountrySubentityCode>
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                                        <cbc:IdentificationCode listName="country">DEU</cbc:IdentificationCode>
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                                    <cbc:CompanyID>DE811469974</cbc:CompanyID>
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                                <cac:Contact>
                                    <cbc:Telephone>+497219268730</cbc:Telephone>
                                    <cbc:ElectronicMail>poststelle@rpk.bwl.de</cbc:ElectronicMail>
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                            <efac:Company>
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                                    <cbc:ID schemeName="organization">ORG-0003</cbc:ID>
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                                <cac:PartyName>
                                    <cbc:Name languageID="DEU">PTA Programmier-Technische Arbeiten GmbH</cbc:Name>
                                </cac:PartyName>
                                <cac:PostalAddress>
                                    <cbc:StreetName>Weberstraße 2-4</cbc:StreetName>
                                    <cbc:CityName>Mannheim</cbc:CityName>
                                    <cbc:PostalZone>68165</cbc:PostalZone>
                                    <cbc:CountrySubentityCode listName="nuts">DE126</cbc:CountrySubentityCode>
                                    <cac:Country>
                                        <cbc:IdentificationCode listName="country">DEU</cbc:IdentificationCode>
                                    </cac:Country>
                                </cac:PostalAddress>
                                <cac:PartyLegalEntity>
                                    <cbc:CompanyID>DE 143839368</cbc:CompanyID>
                                </cac:PartyLegalEntity>
                                <cac:Contact>
                                    <cbc:Telephone>+4962141960 766</cbc:Telephone>
                                    <cbc:ElectronicMail>Tim.Walleyo@pta.de</cbc:ElectronicMail>
                                </cac:Contact>
                            </efac:Company>
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                    <efac:Organization><efac:Company><cac:PartyIdentification><cbc:ID schemeName="organization">ORG-0004</cbc:ID></cac:PartyIdentification><cac:PartyName><cbc:Name languageID="DEU">Datenservice Öffentlicher Einkauf (in Verantwortung des Beschaffungsamts des BMI)</cbc:Name></cac:PartyName><cac:PostalAddress><cbc:CityName>Bonn</cbc:CityName><cbc:PostalZone>53119</cbc:PostalZone><cbc:CountrySubentityCode listName="nuts">DEA22</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">DEU</cbc:IdentificationCode></cac:Country></cac:PostalAddress><cac:PartyLegalEntity><cbc:CompanyID schemeID="002">0204:994-DOEVD-83</cbc:CompanyID></cac:PartyLegalEntity><cac:Contact><cbc:Telephone>+49228996100</cbc:Telephone><cbc:ElectronicMail>noreply.esender_hub@bescha.bund.de</cbc:ElectronicMail></cac:Contact></efac:Company></efac:Organization></efac:Organizations>
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    <cbc:IssueDate>2024-10-14+02:00</cbc:IssueDate>
    <cbc:IssueTime>18:29:45.449+02:00</cbc:IssueTime>
    <cbc:VersionID>01</cbc:VersionID>
    <cbc:RequestedPublicationDate>2024-10-16+02:00</cbc:RequestedPublicationDate>
    <cbc:RegulatoryDomain>32014L0025</cbc:RegulatoryDomain>
    <cbc:NoticeTypeCode listName="result">can-standard</cbc:NoticeTypeCode>
    <cbc:NoticeLanguageCode listName="language">DEU</cbc:NoticeLanguageCode>
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            <cbc:ActivityTypeCode listName="entity-activity">urttb</cbc:ActivityTypeCode>
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                <cbc:ID>ORG-0001</cbc:ID>
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        <cac:ServiceProviderParty><cbc:ServiceTypeCode listName="organisation-role">ted-esen</cbc:ServiceTypeCode><cac:Party><cac:PartyIdentification><cbc:ID schemeName="organization">ORG-0004</cbc:ID></cac:PartyIdentification></cac:Party></cac:ServiceProviderParty></cac:Party>
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        <cac:ProcurementLegislationDocumentReference>
            <cbc:ID>sektvo</cbc:ID>
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        <cbc:Name languageID="DEU">Customer Relationship Management (CRM)</cbc:Name>
        <cbc:Description languageID="DEU">Die Rhein Neckar Verkehr GmbH (rnv) möchte ein Customer Relationship Management (CRM) einführen. Aktuell nutzt die rnv zur Verwaltung ihrer Kundendaten sowie Planung von Veranstaltungen und das darin enthaltene Einladungsmanagement unterschiedliche Syste-me. Überdies sind in verschiedenen Systemen Kundenstammdaten geführt, die nicht zum Zwecke koordinierter Kundenbetreuung, -bindung und -akquise zusammengeführt werden. Gegenstand der Ausschreibung ist die Einführung und Implementierung einer integrierten CRM-Gesamtlösung zur Ersetzung der bisher genutzten Insellösungen. Zusätzlicher Vergabegegenstand sind die im Anschluss an die Implementierung des CRM zu erbringenden Pflege- und Wartungsleistungen (Betrieb und Wartungsphase).</cbc:Description>
        <cbc:ProcurementTypeCode listName="contract-nature">services</cbc:ProcurementTypeCode>
        <cbc:Note languageID="DEU">keine.</cbc:Note>
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            <cbc:EstimatedOverallContractAmount currencyID="EUR">1300000.0</cbc:EstimatedOverallContractAmount>
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        <cbc:ID schemeName="Lot">LOT-0001</cbc:ID>
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            <cbc:Name languageID="DEU">Customer Relationship Management (CRM)</cbc:Name>
            <cbc:Description languageID="DEU">Die Rhein Neckar Verkehr GmbH (rnv) möchte ein Customer Relationship Management (CRM) einführen. Aktuell nutzt die rnv zur Verwaltung ihrer Kundendaten sowie Planung von Veranstaltungen und das darin enthaltene Einladungsmanagement unterschiedliche Syste-me. Überdies sind in verschiedenen Systemen Kundenstammdaten geführt, die nicht zum Zwecke koordinierter Kundenbetreuung, -bindung und -akquise zusammengeführt werden. Gegenstand der Ausschreibung ist die Einführung und Implementierung einer integrierten CRM-Gesamtlösung zur Ersetzung der bisher genutzten Insellösungen. Zusätzlicher Vergabegegenstand sind die im Anschluss an die Implementierung des CRM zu erbringenden Pflege- und Wartungsleistungen (Betrieb und Wartungsphase).</cbc:Description>
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    <cac:TenderResult>
        <cbc:AwardDate>2000-02-01+01:00</cbc:AwardDate>
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</ContractAwardNotice>