1. Buyer
1.1.
Buyer
Official name: Ville de Neuilly-sur-Seine
Legal type of the buyer: Local authority
Activity of the contracting authority: General public services
2. Procedure
2.1.
Procedure
Title: Maintenance du Portail Usager et du CRM Salesforce de la Ville de Neuilly-sur-Seine et prestations associées
Description: Maintenance du Portail Usager et du CRM Salesforce de la Ville de Neuilly-sur-Seine et prestations associées
Procedure identifier: 36f56092-dee6-45ef-920c-701e9c71d56b
Internal identifier: 2026-011
Type of procedure: Open
The procedure is accelerated: yes
Justification for the accelerated procedure: Remise des offres par voie électronique
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 72267000 Software maintenance and repair services
2.1.2.
Place of performance
Country subdivision (NUTS): Hauts-de-Seine (FR105)
Country: France
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Procurement Document
5. Lot
5.1.
Lot: LOT-0001
Title: Maintenance du Portail Usager et du CRM Salesforce de la Ville de Neuilly-sur-Seine et prestations associées
Description: Maintenance du Portail Usager et du CRM Salesforce de la Ville de Neuilly-sur-Seine et prestations associées
Internal identifier: 2026-011
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 72267000 Software maintenance and repair services
5.1.2.
Place of performance
Country subdivision (NUTS): Hauts-de-Seine (FR105)
Country: France
5.1.3.
Estimated duration
Duration: 24 Months
5.1.4.
Renewal
Maximum renewals: 1
Other information about renewals: Le contrat est reconduit de manière tacite. L'acheteur notifie la décision de ne pas reconduire le contrat 3 mois avant la date de fin de la période d'exécution en cours. Le titulaire ne peut pas refuser la décision de reconduction du contrat.
5.1.6.
General information
This is a recurrent procurement
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
This procurement is also suitable for small and medium-sized enterprises (SMEs): yes
5.1.9.
Selection criteria
Sources of selection criteria: Procurement Document
5.1.10.
Award criteria
Criterion:
Type: Quality
Description: Performance environnementale
5.1.11.
Procurement documents
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: French
Electronic catalogue: Not allowed
Variants: Not allowed
Deadline for receipt of tenders: 12/10/2026 16:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Duration during which the tender must remain valid: 4 Months
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Electronic invoicing: Required
Electronic ordering will be used: yes
Electronic payment will be used: yes
Legal form that must be taken by a group of tenderers that is awarded a contract: Solidaire
5.1.15.
Techniques
Framework agreement:
Framework agreement, without reopening of competition
Maximum number of participants: 1
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Tribunal administratif de Cergy-Pontoise
Information about review deadlines: voir documents de la consultation
Organisation providing additional information about the procurement procedure: Ville de Neuilly-sur-Seine
Organisation providing offline access to the procurement documents: Ville de Neuilly-sur-Seine
Organisation receiving requests to participate: Ville de Neuilly-sur-Seine
Organisation processing tenders: Ville de Neuilly-sur-Seine
8. Organisations
8.1.
ORG-0001
Official name: Ville de Neuilly-sur-Seine
Registration number: 21920051600017
Postal address: 96, avenue Achille Peretti
Town: Neuilly-sur-Seine
Postcode: 92522
Country subdivision (NUTS): Hauts-de-Seine (FR105)
Country: France
Contact point: Direction des marchés publics
Telephone: +33 140888805
Roles of this organisation:
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents
Organisation receiving requests to participate
Organisation processing tenders
8.1.
ORG-0002
Official name: Tribunal administratif de Cergy-Pontoise
Registration number: 17950702500015
Postal address: 2-4 boulevard de l'Hautil
Town: Cergy-Pontoise
Postcode: 95027
Country subdivision (NUTS): Val-d’Oise (FR108)
Country: France
Roles of this organisation:
Review organisation
Notice identifier/version: edb2cb05-ba15-4e4a-b663-7b9a8edb9bcf - 01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 09/09/2026 19:11:40 (UTC+02:00) Eastern European Time, Central European Summer Time
Languages in which this notice is officially available: French
Notice publication number: 626725-2026
OJ S issue number: 176/2026
Publication date: 11/09/2026