627043-2026 - Competition
Norway – Graphic design services – Graphic services
OJ S 176/2026 11/09/2026
Contract or concession notice – standard regime
Services
1. Buyer
1.1.
Buyer
Official name: Arendal kommune
Email: postmottak@arendal.kommune.no
Legal type of the buyer: Body governed by public law, controlled by a local authority
Activity of the contracting authority: General public services
2. Procedure
2.1.
Procedure
Title: Graphic services
Description: Background Arendal municipality has an ongoing need for graphical services connected to information material and visual communication aimed at inhabitants and internal target groups. The municipality produces some material itself, but needs external assistance for assignments that are more complex, time consuming or require special professional competence. The procurement shall ensure access to capacity and relevant competence within graphical design, at the same time as the municipality takes care of the need for uniform visual communication and clear identity. The municipality shall be one sender. It is also important to ensure that material and visual deliveries fulfil the requirements for universal design and ensure accessible and understandable communication for different user groups. The municipality therefore needs to establish a new framework agreement that provides predictable access to graphical assistance as needed, both for smaller ongoing assignments and for major or more strategic deliveries. Description of the assignment The procurement is for graphic services for Arendal municipality. The delivery shall cover the development and production of various types of graphical material and visual elements, including information material, reports, presentations, templates, graphics for digital surfaces, infographics, illustrations and professional design consultancy services. The assignments will vary in extent and complexity. The municipality needs a tenderer who can assist with both smaller, limited assignments and large deliveries that require more planning and close cooperation with the contracting authority. Minor assignments means limited deliveries such as, for example, an ad, poster, presentation or simple illustration. Larger deliveries means assignments that include planning, coordination and multiple sub-services, such as a report or campaign material. The deliveries shall be able to be used further in the municipality ́s own channels and tools, and it is important that the deliveries can be further developed and adapted internally. The framework agreement shall also include the design of profile material and profile articles, as well as graphic materials connected to the use of, among other things, vehicles, buildings and work clothes. Web design for arendal.kommune.no is not included in the procurement. It is important to have clear contact points, effective clarifications and a good understanding of the municipality ́s graphical profile, communication needs and targets for clear, available and recognisable communication.
Procedure identifier: 3aa37d62-02c9-4ccf-923d-d9e22ff41e42
Internal identifier: cmqovnb4k000004kyjd72d3oe
Type of procedure: Open
The procedure is accelerated: no
Main features of the procedure: All interested suppliers can submit tender offers through Hyyr. The competition does not have a prequalification phase. The tenders will be evaluated directly, and dialogues or negotiations will not be allowed beyond minor clarifications and corrections of the tenders. Tenderers are strongly encouraged to follow the instructions given in this tender documentation with annexes and possibly ask questions about uncertainties in the communication module in Hyyr.
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79822500 Graphic design services
Additional classification (cpv): 79930000 Specialty design services, 79820000 Services related to printing, 79415200 Design consultancy services, 79933000 Design support services, 79410000 Business and management consultancy services, 79550000 Typing, word-processing and desktop publishing services, 79400000 Business and management consultancy and related services
2.1.2.
Place of performance
Country: Norway
Anywhere in the given country
Additional information: Anywhere in Norway
2.1.3.
Value
Estimated value excluding VAT: 2 500 000,00 NOK
2.1.4.
General information
Legal basis: 
Directive 2014/24/EU
Anskaffelsesforskriften -
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Procurement Document, Procurement Document
5. Lot
5.1.
Lot: LOT-0001
Title: Graphic services
Description: Background Arendal municipality has an ongoing need for graphical services connected to information material and visual communication aimed at inhabitants and internal target groups. The municipality produces some material itself, but needs external assistance for assignments that are more complex, time consuming or require special professional competence. The procurement shall ensure access to capacity and relevant competence within graphical design, at the same time as the municipality takes care of the need for uniform visual communication and clear identity. The municipality shall be one sender. It is also important to ensure that material and visual deliveries fulfil the requirements for universal design and ensure accessible and understandable communication for different user groups. The municipality therefore needs to establish a new framework agreement that provides predictable access to graphical assistance as needed, both for smaller ongoing assignments and for major or more strategic deliveries. Description of the assignment The procurement is for graphic services for Arendal municipality. The delivery shall cover the development and production of various types of graphical material and visual elements, including information material, reports, presentations, templates, graphics for digital surfaces, infographics, illustrations and professional design consultancy services. The assignments will vary in extent and complexity. The municipality needs a tenderer who can assist with both smaller, limited assignments and large deliveries that require more planning and close cooperation with the contracting authority. Minor assignments means limited deliveries such as, for example, an ad, poster, presentation or simple illustration. Larger deliveries means assignments that include planning, coordination and multiple sub-services, such as a report or campaign material. The deliveries shall be able to be used further in the municipality ́s own channels and tools, and it is important that the deliveries can be further developed and adapted internally. The framework agreement shall also include the design of profile material and profile articles, as well as graphic materials connected to the use of, among other things, vehicles, buildings and work clothes. Web design for arendal.kommune.no is not included in the procurement. It is important to have clear contact points, effective clarifications and a good understanding of the municipality ́s graphical profile, communication needs and targets for clear, available and recognisable communication.
Internal identifier: cmqovnb6s000304kyhmdbhdzg
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79822500 Graphic design services
Additional classification (cpv): 79930000 Specialty design services, 79820000 Services related to printing, 79415200 Design consultancy services, 79933000 Design support services, 79410000 Business and management consultancy services, 79550000 Typing, word-processing and desktop publishing services, 79400000 Business and management consultancy and related services
Options: 
Description of the options: The contract can be extended for 1 year at a time, up to 2 times (2+1+1).
5.1.2.
Place of performance
Country: Norway
Anywhere in the given country
Additional information: Anywhere in Norway
5.1.3.
Estimated duration
Duration: 48 Months
5.1.4.
Renewal
Maximum renewals: 2
Other information about renewals: The contract can be extended for 1 year at a time, up to 2 times (2+1+1).
5.1.5.
Value
Estimated value excluding VAT: 2 500 000,00 NOK
5.1.6.
General information
Reserved participation: 
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
5.1.7.
Strategic procurement
Aim of strategic procurement: Fulfilment of social objectives
Description: The objective of the procurement is to promote social aims.
Social objective promoted: Accessibility for all
5.1.9.
Selection criteria
Sources of selection criteria: Procurement Document
5.1.10.
Award criteria
Criterion: 
Type: Quality
Name: Collaboration and implementation ability
Description: An assessment of how the tenderer organises cooperation, contact point, start-up, clarifications, response time and the ability to handle both small and large assignments within the agreed time in close cooperation with the contracting authority.
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 10
Criterion: 
Type: Quality
Name: Competence and experience
Description: Assessment of relevant competence and experience for key personnel.
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 20
Criterion: 
Type: Price
Name: Price
Description: Evaluation of the offered hourly rate. The hourly rate shall apply independent of who carries out the assignment at the tenderer and applies for both large and minor assignments. Key personnel who shall carry out assignments under the framework agreement are mainly stated.
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 40
Criterion: 
Type: Quality
Name: Assignment comprehension and quality in the delivery.
Description: Assessment of the tenderer's understanding of the municipality ́s need for general visual communication, clear sender identity, universal design, further use of material and the ability to deliver graphical work that is clearly, available and suitable for different target groups and channels.
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 30
Criterion: 
Type: Quality
Name: Climate and environment
Description: The procurement has a climate footprint and an environmental impact that is immaterial
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 0
5.1.11.
Procurement documents
Address of the procurement documents: https://hyyr.no/procurement/cmqovnb4k000004kyjd72d3oe
5.1.12.
Terms of procurement
Terms of submission: 
Electronic submission: Required
Address for submission: https://hyyr.no/procurement/cmqovnb4k000004kyjd72d3oe
Languages in which tenders or requests to participate may be submitted: Norwegian, English
Electronic catalogue: Not allowed
Tenderers may submit more than one tender: Not allowed
Deadline for receipt of tenders: 12/10/2026 12:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Duration during which the tender must remain valid: 60 Days
Terms of contract: 
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Conditions relating to the performance of the contract: See Tender Documents
Electronic invoicing: Required
Electronic ordering will be used: no
Electronic payment will be used: no
Financial arrangement: See tender documents
5.1.15.
Techniques
Framework agreement: 
Framework agreement, without reopening of competition
Maximum number of participants: 1
Information about the dynamic purchasing system: 
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: AGDER TINGRETT
Organisation providing additional information about the procurement procedure: Arendal kommune
Organisation providing more information on the review procedures: AGDER TINGRETT
Organisation receiving requests to participate: Hyyr AS
8. Organisations
8.1.
ORG-0001
Official name: AGDER TINGRETT
Registration number: 926723480
Postal address: Tollbodgata 45
Town: KRISTIANSAND S
Postcode: 4614
Country subdivision (NUTS): Agder (NO092)
Country: Norway
Contact point: AGDER TINGRETT
Roles of this organisation: 
Review organisation
Organisation providing more information on the review procedures
8.1.
ORG-0002
Official name: Hyyr AS
Registration number: 924998687
Postal address: Gaustadalléen 21
Town: Oslo
Postcode: 0349
Country subdivision (NUTS): Oslo (NO081)
Country: Norway
Contact point: Hyyr Support
Email: admin@hyyr.no
Telephone: +47 90 63 65 38
Roles of this organisation: 
Organisation receiving requests to participate
8.1.
ORG-0003
Official name: Arendal kommune
Registration number: 940493021
Postal address: Sam Eydes Plass 2
Town: Arendal
Postcode: 4836
Country subdivision (NUTS): Agder (NO092)
Country: Norway
Contact point: Arendal kommune
Email: postmottak@arendal.kommune.no
Telephone: 37013000
Roles of this organisation: 
Buyer
Organisation providing additional information about the procurement procedure
Notice information
Notice identifier/version: 42952766-ad40-4136-88d1-c2e9e2553bbe  -  01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 09/09/2026 16:41:01 (UTC+02:00) Eastern European Time, Central European Summer Time
Languages in which this notice is officially available: English
Notice publication number: 627043-2026
OJ S issue number: 176/2026
Publication date: 11/09/2026