1. Buyer
1.1.
Buyer
Official name: Hermes Airports Ltd
Legal type of the buyer: Entity with special or exclusive rights
Activity of the contracting authority: General public services
2. Procedure
2.1.
Procedure
Title: Invitation to Tender (ITT) For the Provision of Assistance Services to Disabled Persons & Persons with Reduced Mobility (PRM) at Larnaka & Pafos International Airports
Description: Hermes Airports will conduct this Tender process, with the view to award to one Service Provider the right in relation to the provision of the Services at both Airports throughout the Contract Period as specified in the ITT document
Procedure identifier: 169a21d8-fd8d-4159-ad5a-33b602afd0a4
Internal identifier: GEN-150/26
Type of procedure: Open
The procedure is accelerated: no
Main features of the procedure: As per the ITT document
2.1.1.
Purpose
Main nature of the contract: Services
Additional nature of the contract: Works
Main classification (cpv): 63731000 Airport operation services
2.1.2.
Place of performance
Postal address: Larnaka & Pafos International Airports
Town: Larnaca
Postcode: 6650
Country subdivision (NUTS): Κύπρος (CY000)
Country: Cyprus
Additional information: Official language of the tender is English. In case Applicant is not established in Cyprus, all official documents issued by administrative or judicial/authorities of the country of origin of the Applicant, shall be apostilled and official translated and shall be submitted in English Language. In case any of the requested official documents are not issued by the competent judicial or administrative authorities in the country of origin of the Applicant then the Applicant should submit, sworn affidavit(s) dully apostilled and officially translated in English.
2.1.4.
General information
Legal basis:
Other
32014L0025 - Directive 2014/25/EU of the European Parliament and of the Council of 26 February 2014 on the coordination of procedures for the award of contracts by entities operating in the water, energy, transport and postal services sectors and repealing Directive 2004/17/EC.
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Notice
Agreements with other economic operators aimed at distorting competition:
5. Lot
5.1.
Lot: LOT-0002
Title: Invitation to Tender (ITT) For the Provision of Assistance Services to Disabled Persons & Persons with Reduced Mobility (PRM) at Larnaka & Pafos International Airports
Description: Hermes Airports is conducting this Tender process, with the view to award to one Service Provider the right in relation to the provision of the Services at both Airports throughout the Contract Period as specified in the ITT.
Internal identifier: GEN-150/26
5.1.1.
Purpose
Main nature of the contract: Services
Additional nature of the contract: Works
Main classification (cpv): 63731000 Airport operation services
Options:
Description of the options: No options
5.1.2.
Place of performance
Postal address: PO Box: 43027
Town: Larnaka
Postcode: 6650
Country subdivision (NUTS): Κύπρος (CY000)
Country: Cyprus
Additional information: The ITT document has been compiled by Hermes and is being made available to Proponents who are invited to submit a detailed “Proposal” for the award of the PRM Services Agreement. Prior to collection of the PRM ITT Documents, Proponents will also be required to sign a “Confidentiality Undertaking” document.
5.1.3.
Estimated duration
Start date: 15/02/2027
Duration end date: 11/11/2032
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
This procurement is also suitable for small and medium-sized enterprises (SMEs): yes
5.1.7.
Strategic procurement
Aim of strategic procurement: No strategic procurement
Approach to reducing environmental impacts: Other
Green Procurement Criteria: Other Green Public Procurement criteria
Social objective promoted: Accessibility for all
5.1.9.
Selection criteria
Sources of selection criteria: Notice
Criterion: Measures for ensuring quality
Description of selection criterion: Hermes will assess each Proposal based on Professional Reliability & Know-How (15%), Proposed Operational Concept (15%), Financial Proposal / Business Plan (55%) and Sustainability & Innovation (15%) criteria.
5.1.11.
Procurement documents
Access to certain procurement documents is restricted
Justification for restricting access to certain procurement documents: Protection of particularly sensitive information
Languages in which the procurement documents are officially available: English
Languages in which the procurement documents (or their parts) are unofficially available: English
Deadline for requesting additional information: 23/09/2026 13:00:00 (UTC+03:00) Eastern European Summer Time, İstanbul, Mayotte
Ad hoc communication channel:
Name: Lucas Papaleontiou
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Not allowed
Justification for why electronic submission is not possible: Protection of particularly sensitive information
Description: All Proposals must be in English and in compliance with the requirements set out in the ITT. Proponents must submit one signed original of their Proposal (with all of its pages and appendices initialed) and 2 copies by Friday 20 November 2026 at 13:00 hrs local time the latest to: Mr Lucas Papaleontiou Financial Controller Finance Department HERMES Airports Ltd P.O. Box 43027 6650 Larnaka International Airport Cyprus Proponents’ Proposals should be submitted in sealed, clearly marked envelope with: 1)The above address and contact person name 2)The words: Proposal for Assistance Services to Disabled Persons & Persons with Reduced Mobility at Larnaka & Pafos International Airports
Languages in which tenders or requests to participate may be submitted: English
Electronic catalogue: Not allowed
Variants: Not allowed
Tenderers may submit more than one tender: Not allowed
Deadline for receipt of tenders: 20/11/2026 13:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Duration during which the tender must remain valid: 150 Days
Information about public opening:
Opening date: 23/11/2026 10:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Place: Larnaka International Airport
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Conditions relating to the performance of the contract: Further to the ITT Document
A non-disclosure agreement is required: yes
Electronic invoicing: Allowed
Electronic ordering will be used: no
Electronic payment will be used: no
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Hermes Airports Ltd
Information about review deadlines: Submission of Proposals: 20 November 2026
Organisation providing information concerning the general regulatory framework for taxes applicable in the place where the contract is to be performed: Hermes Airports Ltd
Organisation providing additional information about the procurement procedure: Hermes Airports Ltd
Organisation providing offline access to the procurement documents: Hermes Airports Ltd
Organisation providing more information on the review procedures: Hermes Airports Ltd
Organisation receiving requests to participate: Hermes Airports Ltd
Organisation processing tenders: Hermes Airports Ltd
8. Organisations
8.1.
ORG-0001
Official name: Hermes Airports Ltd
Registration number: HE152453
Department: Procurement Department
Postal address: Larnaka International Airport P.O. Box 43027
Town: Larnaka
Postcode: 6650
Country subdivision (NUTS): Κύπρος (CY000)
Country: Cyprus
Contact point: Lucas Papaleontiou
Telephone: 0035724816412
Fax: 0035724008117
Roles of this organisation:
Buyer
Procurement service provider
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents
Organisation receiving requests to participate
Organisation processing tenders
Review organisation
Organisation providing more information on the review procedures
Organisation providing information concerning the general regulatory framework for taxes applicable in the place where the contract is to be performed
8.1.
ORG-0000
Official name: Publications Office of the European Union
Registration number: PUBL
Town: Luxembourg
Postcode: 2417
Country subdivision (NUTS): Luxembourg (LU000)
Country: Luxembourg
Telephone: +352 29291
Roles of this organisation:
TED eSender
Notice identifier/version: 87a6642b-6d96-4dc4-ba26-ccea3e938d3d - 01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 11/09/2026 14:20:15 (UTC+00:00) Western European Time, GMT
Languages in which this notice is officially available: English
Notice publication number: 632965-2026
OJ S issue number: 178/2026
Publication date: 15/09/2026