1. Buyer
1.1.
Buyer
Official name: European Stability Mechanism (ESM)
Legal type of the buyer: International organisation
Activity of the contracting authority: Economic affairs
2. Procedure
2.1.
Procedure
Title: Provision of Social Security Services
Description: The procurement is structured into two distinct but complementary service lots covering the ESM’s social security framework, ensuring comprehensive protection and wellbeing support for staff and their dependents.
Procedure identifier: 31c927a6-bdbf-4185-979a-b3a63bf930b7
Internal identifier: PRC0003552
Type of procedure: Negotiated with prior publication of a call for competition / competitive with negotiation
The procedure is accelerated: no
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 66510000 Insurance services
2.1.2.
Place of performance
Anywhere
2.1.4.
General information
Legal basis:
Other
Neither Directive 2014/24/EU of the European Parliament and of the Council of 26 February 2014 nor Regulation (EU, Euratom) 2018/1046 of the European Parliament and of the Council of 18 July 2018 (as amended) apply to the ESM. The ESM procures supplies, services, and works on its own behalf and for its own account pursuant to the ESM procurement policy as published on the ESM website.
2.1.5.
Terms of procurement
Terms of submission:
Maximum number of lots for which one tenderer can submit tenders: 2
Terms of contract:
Maximum number of lots for which contracts can be awarded to one tenderer: 2
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Procurement Document
5. Lot
5.1.
Lot: LOT-0001
Title: Lot 1: Health, Employee Assistance Programme, Travel, and Long-term care services
Description: This lot covers core insurance benefits aimed at supporting staff health and managing medical and care-related risks. It includes: • Healthcare insurance to reimburse medical treatment costs and ensure access to care; integrated with the Employee Assistance Programme (hereinafter “EAP”): - Confidential counselling services (psychological, emotional, and practical support); - 24/7 assistance channels available globally via phone, online, or in person; - Crisis intervention and work-life support services, including in exceptional events affecting staff. • Long-term care insurance providing coverage for dependency-related needs during employment; • Travel insurance covering risks and assistance services during business and private travel.
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 66512200 Health insurance services
5.1.2.
Place of performance
Country subdivision (NUTS): Luxembourg (LU000)
Country: Luxembourg
Additional information: Contractor's Premises
5.1.3.
Estimated duration
Duration: 60 Months
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
This procurement is also suitable for small and medium-sized enterprises (SMEs): yes
5.1.7.
Strategic procurement
Aim of strategic procurement: No strategic procurement
5.1.9.
Selection criteria
Sources of selection criteria: Procurement Document
Information about the second stage of a two-stage procedure:
Minimum number of candidates to be invited for the second stage of the procedure: 3
5.1.10.
Award criteria
Criterion:
Type: Quality
Description: as stated in the procurement documents
Criterion:
Type: Price
Description: as stated in the procurement documents
5.1.11.
Procurement documents
Deadline for requesting additional information: 20/10/2026 11:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: English
Electronic catalogue: Not allowed
Variants: Not allowed
Deadline for receipt of requests to participate: 30/10/2026 11:00:00 (UTC+01:00) Central European Time, Western European Summer Time
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Electronic invoicing: Allowed
Electronic ordering will be used: yes
Electronic payment will be used: yes
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: European Stability Mechanism (ESM)
Information about review deadlines: Organisation providing information on the review procedures
Organisation providing information concerning the general regulatory framework for environmental protection applicable in the place where the contract is to be performed: European Stability Mechanism (ESM)
Organisation providing information concerning the general regulatory framework for employment protection and working conditions applicable in the place where the contract is to be performed: European Stability Mechanism (ESM)
5.1.
Lot: LOT-0002
Title: Lot 2: Life insurance, work incapacity and disability insurance
Description: This lot provides financial protection against major life and employment-related risks, including: • Life insurance offering death benefits to beneficiaries; • Work incapacity insurance covering temporary inability to work due to illness or accident; • Disability insurance providing income replacement and long-term financial support in case of partial or total disability.
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 75313000 Disability benefits
5.1.2.
Place of performance
Country subdivision (NUTS): Luxembourg (LU000)
Country: Luxembourg
Additional information: Contractor's Premises
5.1.3.
Estimated duration
Duration: 48 Months
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
This procurement is also suitable for small and medium-sized enterprises (SMEs): yes
5.1.7.
Strategic procurement
Aim of strategic procurement: No strategic procurement
5.1.9.
Selection criteria
Sources of selection criteria: Procurement Document
Information about the second stage of a two-stage procedure:
Minimum number of candidates to be invited for the second stage of the procedure: 3
5.1.10.
Award criteria
Criterion:
Type: Quality
Description: as stated in the procurement documents
Criterion:
Type: Price
Description: as stated in the procurement documents
5.1.11.
Procurement documents
Deadline for requesting additional information: 20/10/2026 11:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: English
Electronic catalogue: Not allowed
Variants: Not allowed
Deadline for receipt of requests to participate: 30/10/2026 11:00:00 (UTC+01:00) Central European Time, Western European Summer Time
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Electronic invoicing: Allowed
Electronic ordering will be used: yes
Electronic payment will be used: yes
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: European Stability Mechanism (ESM)
Information about review deadlines: Organisation providing information on the review procedures
Organisation providing information concerning the general regulatory framework for environmental protection applicable in the place where the contract is to be performed: European Stability Mechanism (ESM)
Organisation providing information concerning the general regulatory framework for employment protection and working conditions applicable in the place where the contract is to be performed: European Stability Mechanism (ESM)
8. Organisations
8.1.
ORG-0001
Official name: European Stability Mechanism (ESM)
Registration number: ESM
Postal address: 6a Circuit de la Foire Internationale
Town: Luxembourg
Postcode: 1347
Country subdivision (NUTS): Luxembourg (LU000)
Country: Luxembourg
Contact point: Mr. Ampeglio Amore
Telephone: +352 2609620
Roles of this organisation:
Buyer
Review organisation
Organisation providing information concerning the general regulatory framework for environmental protection applicable in the place where the contract is to be performed
Organisation providing information concerning the general regulatory framework for employment protection and working conditions applicable in the place where the contract is to be performed
8.1.
ORG-0000
Official name: Publications Office of the European Union
Registration number: PUBL
Town: Luxembourg
Postcode: 2417
Country subdivision (NUTS): Luxembourg (LU000)
Country: Luxembourg
Telephone: +352 29291
Roles of this organisation:
TED eSender
Notice identifier/version: e954ba04-8b24-4e1b-8094-c030a3ef938d - 01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 14/09/2026 07:10:02 (UTC+00:00) Western European Time, GMT
Languages in which this notice is officially available: English
Notice publication number: 635418-2026
OJ S issue number: 178/2026
Publication date: 15/09/2026