643832-2026 - Competition
Norway – Health and social work services – Procurement of home services
OJ S 181/2026 18/09/2026
Contract notice – light regime
Services
1. Buyer
1.1.
Buyer
Official name: Oslo kommune v/ Velferdsetaten
Email: postmottak@vel.oslo.kommune.no
Legal type of the buyer: Body governed by public law, controlled by a local authority
Activity of the contracting authority: General public services
2. Procedure
2.1.
Procedure
Title: Procurement of home services
Description: Oslo municipality c/o the Norwegian Welfare Administration shall procure new framework agreements for home health services, hereafter called home services. The framework agreements include district nursing and personal assistance in the form of practical assistance. Home nursing care is provided either by spot day, evening and/or night, or as stationary service throughout or parts of the day. The services are covered by the user choice scheme for home services. The user choice in the home care service applies to persons with decisions on home nursing care or practical assistance who live or stay in Oslo municipality. The aim is to give users greater influence, flexibility and freedom of choice, by giving users the right to choose whether the service should be provided by a municipal executive or by a private service provider with a framework agreement. The users can choose a service provider for practical assistance and home nursing. The users can at any time choose new executing of their service offer. The aim of this procurement is to enter into framework agreements with private suppliers who ensure good and adapted services for the entire target group, as well as facilitate for functioning user choices. All users of home services shall receive equal services regardless of whether they choose municipal service provider or private service provider. The framework agreements shall create long-term predictability regarding service offers and finance for users, district and suppliers.  
Procedure identifier: d7bc213b-c552-4311-9f98-4938c77f4e21
Internal identifier: 5730
Type of procedure: Open
Main features of the procedure: Oslo municipality c/o the Norwegian Welfare Administration shall procure new framework agreements for home health services, hereafter called home services. The framework agreements include district nursing and personal assistance in the form of practical assistance. Home nursing care is provided either by spot day, evening and/or night, or as stationary service throughout or parts of the day. The services are covered by the user choice scheme for home services. The user choice in the home care service applies to persons with decisions on home nursing care or practical assistance who live or stay in Oslo municipality. The aim is to give users greater influence, flexibility and freedom of choice, by giving users the right to choose whether the service should be provided by a municipal executive or by a private service provider with a framework agreement. The users can choose a service provider for practical assistance and home nursing. The users can at any time choose new executing of their service offer. The aim of this procurement is to enter into framework agreements with private suppliers who ensure good and adapted services for the entire target group, as well as facilitate for functioning user choices. All users of home services shall receive equal services regardless of whether they choose municipal service provider or private service provider. The framework agreements shall create long-term predictability regarding service offers and finance for users, district and suppliers.  
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 85000000 Health and social work services
2.1.2.
Place of performance
Country subdivision (NUTS): Oslo (NO081)
Country: Norway
2.1.3.
Value
Estimated value excluding VAT: 10 000 000 000,00 NOK
Maximum value of the framework agreement: 10 000 000 000,00 NOK
2.1.4.
General information
Legal basis: 
Directive 2014/24/EU
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Notice
Analogous situation like bankruptcy, insolvency or arrangement with creditors under national law: Is the tenderer in a bankruptcy situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers in such a situation is obligatory in accordance with the current national law with no exceptions, when the tenderer is still able to carry out the contract.
Bankruptcy: Is the tenderer in a bankruptcy situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers in such a situation is obligatory in accordance with the current national law with no exceptions, when the tenderer is still able to carry out the contract.
Corruption: Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, by enforceable judgement been convicted of corruption by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Corruption as defined in Article 3 of the Convention on Combating Corruption, involving European Communities or European Union member states (EUT C 195 of 25.6.1997, s. 1), and in Article 2, point 1, in the Council ́s framework decision 2003/568/RIA of 22 July 2003 on combating corruption in the private sector (EUT L 192 of 31.7.2003, p. 54). This rejection reason also includes corruption as defined in national law for the contracting authority or supplier.
Arrangement with creditors: Is the supplier in a situation where he has been forced debt arrangement? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers in such a situation is obligatory in accordance with the current national law with no exceptions, when the tenderer is still able to carry out the contract.
Participation in a criminal organisation: Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted verdict of participation in a criminal organisation by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Participation in a criminal organisation as defined in Article 2 of the Council ́s framework decision 2008/841/RIA of 24 October 2008 on control of organised crime (EUT L 300 of 11.11.2008, p. 42).
Agreements with other economic operators aimed at distorting competition: Has the tenderer entered into agreement(s) with other tenderers with the intention of turning the competition?
Breaching of obligations in the fields of environmental law: Is the tenderer aware of breaches of environmental provisions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.
Money laundering or terrorist financing: Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of money laundering or financing terrorism by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Money laundering or financing terrorism As defined in Article 1 of the European Parliament and Council Directive 2005/60/EF of 26 October 2005 on preventive measures against the use of the financial system for money laundering and financing terrorism (EUT L 309 of 25.11.2005, p. 15).
Fraud: Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted of fraud has been convicted of fraud by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Fraud included in Article 1 of the Convention on protection of the Financial Interests of the European Communities (EFT C 316 of 27.11.1995, p. 48).
Child labour and including other forms of trafficking in human beings: Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of child labour and other forms of human trafficking by a verdict handed down no more than five years ago, or a rejection period determined directly in the judgement that still applies? Child labour and other forms of human trafficking as defined in Article 2 of the European Parliament and council directive 2011/36/EU of 5. 1 April 2011 on the prevention and control of human trafficking and the protection of its victims and for compensation of the Council ́s framework decision 2002/629/RIA (EUT L 101 of 15.4.2011, p. 1).
Insolvency: Is the tenderer in an insolvency situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers in such a situation is obligatory in accordance with the current national law with no exceptions, when the tenderer is still able to carry out the contract.
Breaching of obligations in the fields of labour law: Is the tenderer aware of breaches of provisions on working conditions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.
Assets being administered by liquidator: Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers in such a situation is obligatory in accordance with the current national law with no exceptions, when the tenderer is still able to carry out the contract.
Misrepresentation, withheld information, unable to provide required documents or obtained confidential information of this procedure: Has the tenderer: a) given grossly incorrect information with the notification of the information required to verify that there is no basis for rejection, or of the qualification requirements being fulfilled, b) failed to provide such information, c) made reservations immediately to present the supporting documents requested by the contracting authority, or d) improperly affected the contracting authority ́s decision process to acquire confidential information that could give this an unlawful advantage in connection with competition, or negligently has given misleading information that can have a significant influence on decisions on rejection, selection or award?
Conflict of interest due to its participation in the procurement procedure: Is the tenderer aware of a conflict of interest as stated in national law, the relevant notice or procurement documents?
Direct or indirect involvement in the preparation of this procurement procedure: Has the tenderer or an entity associated with the supplier advised the contracting authority or in another way been involved in the planning of the competition?
Grave professional misconduct: Has the tenderer committed serious errors in professional practice? If relevant, see the definitions in national law, the relevant notice or procurement documents.
Early termination, damages, or other comparable sanctions: Has the tenderer committed significant breaches of contract in connection with the fulfilment of a previous public contract, a previous contract with a public contracting authority or a previous concession contract, where the breach has led to the cancellation of the contract, compensation or other similar sanctions?
Breaching of obligations in the fields of social law: Is the tenderer aware of breaches of provisions on social conditions as stated in national law, the relevant notice or procurement documents or Article 18 (2) of Directive 2014/24/EU.
Breaching obligation relating to payment of social security contributions: Have tenderers failed to fulfil all their social security obligations in the country where they are established and in their member state, if this is a different country than what he is established in?
Business activities are suspended: Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers in such a situation is obligatory in accordance with the current national law with no exceptions, when the tenderer is still able to carry out the contract.
Breaching obligation relating to payment of taxes: Has the tenderer not fulfilled all of his tax and duty obligations in both the country where he is established and in the contracting authority's member state, if this is a different country than what he is established in?
Terrorist offences or offences linked to terrorist activities: Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body, or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of acts of terrorism or criminal acts connected to terrorist activities by a verdict handed down no more than five years ago, or a rejection period set directly in the judgement that still applies? Acts of terrorism or criminal acts relating to terrorist activity as defined in Article 1 and 3 of the Council ́s framework decision 2002/475/RIA of 13 June 2002 on combating terrorism (EFT L 164, af 22.6.2002, p. 3). This rejection reason also includes incitement to, participation or attempts to commit such actions as included in Article 4 in the mentioned framework decision.
Offence concerning its professional conduct in the domain of defence procurement: Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body, or has the competence to represent or control or make decisions in such bodies, have been legally convicted of offences regarding professional behaviour in defence procurements?
Lack of reliability to exclude risks to the security of the country: Is the tenderer assessed to lack the reliability necessary to exclude the risk of national security?
5. Lot
5.1.
Lot: LOT-0001
Title: Procurement of home services
Description: Oslo municipality c/o the Norwegian Welfare Administration shall procure new framework agreements for home health services, hereafter called home services. The framework agreements include district nursing and personal assistance in the form of practical assistance. Home nursing care is provided either by spot day, evening and/or night, or as stationary service throughout or parts of the day. The services are covered by the user choice scheme for home services. The user choice in the home care service applies to persons with decisions on home nursing care or practical assistance who live or stay in Oslo municipality. The aim is to give users greater influence, flexibility and freedom of choice, by giving users the right to choose whether the service should be provided by a municipal executive or by a private service provider with a framework agreement. The users can choose a service provider for practical assistance and home nursing. The users can at any time choose new executing of their service offer. The aim of this procurement is to enter into framework agreements with private suppliers who ensure good and adapted services for the entire target group, as well as facilitate for functioning user choices. All users of home services shall receive equal services regardless of whether they choose municipal service provider or private service provider. The framework agreements shall create long-term predictability regarding service offers and finance for users, district and suppliers.  
Internal identifier: 7447
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 85000000 Health and social work services
5.1.2.
Place of performance
Country subdivision (NUTS): Oslo (NO081)
Country: Norway
5.1.3.
Estimated duration
Start date: 01/04/2027
Duration end date: 30/04/2037
5.1.4.
Renewal
Maximum renewals: 2
Other information about renewals: 2 + 2 years. The contract period is from 01.04.2027 to 30.04.2033. The contracting authority has an option to extend for a further 2+2 years.
5.1.6.
General information
Reserved participation: 
Participation is not reserved.
Procurement Project not financed with EU Funds.
5.1.9.
Selection criteria
Sources of selection criteria: Notice
Criterion: Other economic or financial requirements
Description of selection criterion: Tenderers shall have their tax and VAT payments in order. Documentation requirements: * Tax and VAT certificate, not older than six months. The certificate can be ordered and downloaded from Altinn. If this is not possible, it can be ordered from the tax collector or the Norwegian Tax Administration. Foreign tenderers: * Foreign tenderers must provide certificates from authorities equivalent to the Norwegian authorities.

Criterion: Enrolment in a trade register
Description of selection criterion: The tenderer shall be a legally established company. Documentation requirements: * Norwegian companies: Company Registration Certificate. * Foreign companies: Proof that the company is registered in a trade or business register as prescribed by the law of the country where the company is established.

Criterion: Other economic or financial requirements
Description of selection criterion: The tenderer must have the financial capacity to carry out the assignment/contract. Documentation requirements: The tenderers shall provide documentation of the turnover, performance ratio, solidity and liquidity by submitting: * The company's last three Annual Financial Statements including notes, management's Annual Reports and Audit Reports, as well as new information of relevance to the company's fiscal figures. * The contracting authority will obtain a credit rating from Dun & Bradstreet Norway AS. Foreign companies must obtain and enclose a credit appraisal/rating from a certified credit institution, which is based on the last known accounting figures. The credit rating must not be more than six months from the deadline for receipt of tenders.  Tenderers without three annual accounts with annexes:   * Foundation Document including opening balance.  * Annual Financial Statements including notes, the Board's Annual Reports and Audit Reports, as well as new information of relevance to the company's fiscal numbers.  * Budget and balance sheet with comments for the first 3 full years of operation. If the company can refer to the available annual accounts in the point above, these can replace the equivalent number of operational years in the budget and balance sheet. The comments shall provide relevant information about the income and cost picture for operations, including information on fixed and variable costs related to operations. * Business plan for the entity, if it is prepared.  For all: In addition the tenderer may choose to rely on other companies' capacity to fulfil the requirement for the tenderer's economic and financial position. In such cases, tenderers must also document the resources of the companies that will be used to prove that they will be able to use the necessary resources in the contract period, e.g. enclose a commitment statement, guarantee, cooperation agreement, etc. This applies regardless of the legal nature of the connection between the companies, i.e. that the supporting companies can be the tenderer's parent company, another company in the same group, a collaborating partner or similar.  If a tenderer, due to valid reasons, cannot submit the documentation requested by the Contracting Authority, he can substantiate his economic and financial position, with any other document that the Contracting Authority can accept where the resources that the tenderer can use.

Criterion: Measures for ensuring quality
Description of selection criterion: The tenderer must have good conduct. Documentation requirements: Tenderers shall by way of a self-declaration confirm that the requirements for good conduct in annex 5 are fulfilled.
5.1.10.
Award criteria
Criterion: 
Type: Quality
Description: Quality Award Criteria
Criterion: 
Type: Cost
Description: Technical registration - shall not be used as a basis for the competition.
5.1.11.
Procurement documents
Access to certain procurement documents is restricted
Information about restricted documents is available at: https://app.artifik.no/procurements/5730
Ad hoc communication channel: 
Name: e-Tendering
5.1.12.
Terms of procurement
Terms of submission: 
Electronic submission: Required
Address for submission: https://app.artifik.no/procurements/5730
Languages in which tenders or requests to participate may be submitted: Norwegian
Electronic catalogue: Not allowed
Deadline for receipt of tenders: 02/11/2026 11:00:00 (UTC+00:00) Western European Time, GMT
Duration during which the tender must remain valid: 4 Months
Terms of contract: 
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Conditions relating to the performance of the contract: N/A
Electronic invoicing: Required
Electronic ordering will be used: yes
Electronic payment will be used: yes
Financial arrangement: N/A
5.1.15.
Techniques
Framework agreement: 
Framework agreement, without reopening of competition
Maximum number of participants: 3
Information about the dynamic purchasing system: 
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Oslo tingrett
Organisation providing additional information about the procurement procedure: Oslo kommune v/ Velferdsetaten
Organisation providing more information on the review procedures: Oslo kommune v/ Velferdsetaten
Organisation receiving requests to participate: Artifik AS
8. Organisations
8.1.
ORG-0001
Official name: Oslo kommune v/ Velferdsetaten
Registration number: 997506413
Postal address: Hausmanns gate 21
Town: Oslo
Postcode: 0182
Country subdivision (NUTS): Oslo (NO081)
Country: Norway
Contact point: Tonje Keim Børresen Sagvaag
Email: postmottak@vel.oslo.kommune.no
Telephone: +47 21802180
Internet address: https://www.oslo.kommune.no/etater-foretak-og-ombud/velferdsetaten/
Buyer profile: https://www.oslo.kommune.no/etater-foretak-og-ombud/velferdsetaten/
Roles of this organisation: 
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing more information on the review procedures
8.1.
ORG-0002
Official name: Oslo tingrett
Registration number: 926725939
Postal address: Postboks 2106 Vika
Town: Oslo
Postcode: 0125
Country subdivision (NUTS): Oslo (NO081)
Country: Norway
Email: oslo.tingrett@domstol.no
Telephone: +47 22035200
Internet address: https://www.domstol.no/no/domstoler/tingrett/oslo-tingrett/
Roles of this organisation: 
Review organisation
8.1.
ORG-0003
Official name: Artifik AS
Registration number: 925364967
Postal address: Stortingsgata 12
Town: Oslo
Postcode: 0161
Country subdivision (NUTS): Oslo (NO081)
Country: Norway
Email: support@artifik.no
Internet address: https://artifik.no
Roles of this organisation: 
Procurement service provider
Organisation receiving requests to participate
Notice information
Notice identifier/version: 64866760-126e-4f37-9351-4366a4c995cd  -  01
Form type: Competition
Notice type: Contract notice – light regime
Notice subtype: 20
Notice dispatch date: 16/09/2026 13:24:48 (UTC+00:00) Western European Time, GMT
Languages in which this notice is officially available: English
Notice publication number: 643832-2026
OJ S issue number: 181/2026
Publication date: 18/09/2026