644898-2026 - Competition
Finland – IT services: consulting, software development, Internet and support – VR-Group/ Web development expert services, framework agreement
OJ S 181/2026 18/09/2026
Contract or concession notice – standard regime
Services
1. Buyer
1.1.
Buyer
Official name: VR-Yhtymä Oyj
Email: info.procurement@vr.fi
Legal type of the buyer: Public undertaking
Activity of the contracting entity: Railway services
2. Procedure
2.1.
Procedure
Title: VR-Group/ Web development expert services, framework agreement
Description: The objective of this procurement is to establish a multi-supplier framework agreement for the provision of software development expertise for the entire VR Group. The framework covers development needs arising across VR Group companies, including but not limited to passenger services, logistics operations, infrastructure-related systems, commercial platforms, customer-facing digital services, and internal operational systems. The procurement covers Web Development (e.g. web based technologies such as modern frontend frameworks and standards). Experts are assigned to VR’s agile development teams, who operate according to VR’s technology choices and established models where VR acts as the Product Owner and oversees overall project and development management. Work is carried out in a hybrid model, both on-site at VR’s premises in Helsinki and remotely in accordance with VR’s working guidelines. The service also includes a Supplier-appointed Service Manager (for reporting, invoicing etc.). In accordance with Section 45(2) of the Act on Procurement in the Utilities Sectors, the maximum total value of contracts awarded under this Framework Agreement during the entire contract period shall be EUR 20 000 000 (VAT 0%). Tenderers are requested to note that the value stated above does not constitute the estimated value of the procurement, but the statutory maximum value as referred to in the Act. The maximum value also includes possible option periods of the procurement. VR Group does not commit to any minimum purchase volumes. Actual resource needs may increase or decrease during the contract period based on business requirements, technological development, and the lifecycle of projects and systems. The initial contract period is two (2) years, after which the Customer may extend the Agreement with four (4) optional periods of one (1) year each. This procurement will be carried out using an open procedure. The Finnish Act on Procurements and Concession Contracts of Entities Operating in the Water and Energy Supply, Transport and Postal Services Sector (Act 1398/2016, “Act on Public Contracts in the Utilities Sector”) applies to this procurement. Tenders must meet all suitability requirements set out in this notice and its appendices. The subject of the procurement is described in more detail in Appendix 2 (Procurement Description) to the Invitation to Tender. The suitability requirements for Tenderers are set out in the ESPD form.
Procedure identifier: 01576206-2cb0-4103-9fa5-757670ea9edf
Internal identifier: 627939
Type of procedure: Open
The procedure is accelerated: no
Main features of the procedure: The procurement procedure applied is an open procedure. If none of the tenders received complies with the Invitation to Tender, or if the circumstances during the tendering procedure change in such a way that VR cannot make use of the results of the tendering procedure, VR may suspend the procurement procedure in part or in its entirety. No compensation shall be paid to Tenderers for submitting a tender, presenting a tender, or otherwise participating in the procurement procedure. The contract notice and the tender documents are available in English. The stages of the procedure are as follows: A. Opening of tenders B. Verification of the suitability of Tenderers C. Verification of compliance of tenders with the Invitation to Tender D. Evaluation of tenders: Stage 1 E. Evaluation of tenders: Stage 2 – Interviews F. Final evaluation of tenders G. Contract award: the contract award shall be notified electronically to all Tenderers. H. Conclusion of the procurement agreement. The procurement agreement shall enter into force only upon signature of a written agreement. The tender must comply with the Invitation to Tender and its appendices and shall include all information requested for the assessment of Tenderers and tenders and for the comparison of tenders, in accordance with the instructions provided. Submission of alternative or variant tenders is not permitted. The Tenderer’s own contract terms shall not be attached to the tender and may lead to rejection of the tender.
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 72000000 IT services: consulting, software development, Internet and support
2.1.2.
Place of performance
Country: Finland
Anywhere in the given country
2.1.3.
Value
Maximum value of the framework agreement: 20 000 000,00 EUR
2.1.4.
General information
Additional information: This procurement is made for all legal entities under VR Group, i.e. VR-Group Plc and all its group companies. Any future group entities established or acquired during the term of the framework agreement may also be covered under this procurement. For the sake of clarity, the specific entities to be covered by the procured services shall be specified in each purchase order or mini-competition and/or in the corresponding purchase agreement. The primary Contracting Entities include the following companies: VR Kunnossapito Oy (2945253-7), Avecra Oy (0110858-2), Oy Pohjolan Liikenne Ab (0678125-8), VR Sverige AB (556351-9437) and VR Snabbtåg Sverige AB (556923-4304). VR Group will also sign the Agreement on behalf of all legal entities under VR Group. This procurement is a joint procurement of VR-Group Plc and VR Snabbtåg Sverige AB as referred to in Article 57 point 4 of the Utilities Directive (25/2014/EU), section 32 subsection 3 of the Finnish Act on Procurement Contracts in the Utilities Sectors (1398/2016) and chapter 7, sections 9, 12, 13 and 14 of the Swedish Act on Procurement in the Utilities Sectors (2016:1146). VR Group Plc will conduct the procurement procedure on behalf of both VR-Group Plc and VR Snabbtåg Sverige AB. VR-Group Plc will be responsible for the entire procurement procedure including all stages of the procurement procedure and possible appeal and rectification procedures. All of these processes will be entirely conducted in accordance with applicable Finnish law. The Finnish Act on Procurement Contracts in the Utilities Sectors (1398/2016) is applied to the procurement. For the avoidance of doubt, the procurement is made for all legal entities under VR Group, i.e. VR-Group Plc and all its group companies. VR-Group Plc and VR Snabbtåg Sverige AB have been mentioned specifically here due to procurement law reasons, but the procurement as such coverers all legal entities under VR Group as described also elsewhere in the procurement notice documents.
Legal basis: 
Directive 2014/25/EU
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Procurement Document, Notice, European Single Procurement Document (ESPD)
Corruption: The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for corruption, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable.
Fraud: The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for fraud, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable.
Money laundering or terrorist financing: The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for money laundering or terrorist financing, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable.
Participation in a criminal organisation: The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for participation in a criminal organisation, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable.
Terrorist offences or offences linked to terrorist activities: The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for terrorist offences or offences linked to terrorist activities, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable.
Child labour and including other forms of trafficking in human beings: The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for child labour and other forms of trafficking in human beings, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable.
Breaching of obligations in the fields of environmental law: The economic operator has breached its obligations in the field of environmental law.
Breaching of obligations in the fields of labour law: The economic operator has breached its obligations in the field of labour law.
Breaching of obligations in the fields of social law: The economic operator has breached its obligations in the field of social law.
Agreements with other economic operators aimed at distorting competition: The economic operator has entered into agreements with other economic operators aimed at distorting competition.
Grave professional misconduct: The economic operator is guilty of grave professional misconduct.
Misrepresentation, withheld information, unable to provide required documents or obtained confidential information of this procedure: The economic operator can confirm that: a) It has been guilty of serious misrepresentation in supplying the information required for the verification of the absence of grounds for exclusion or the fulfilment of the selection criteria, b) It has withheld such information, c) It has not been able, without delay, to submit the supporting documents required by a contracting authority or contracting entity, and d) It has undertaken to unduly influence the decision making process of the contracting authority or contracting entity, to obtain confidential information that may confer upon it undue advantages in the procurement procedure or to negligently provide misleading information that may have a material influence on decisions concerning exclusion, selection or award.
Conflict of interest due to its participation in the procurement procedure: The economic operator is aware of any conflict of interest, as indicated in national law, the relevant notice or the procurement documents due to its participation in the procurement procedure.
Direct or indirect involvement in the preparation of this procurement procedure: The economic operator or an undertaking related to it has advised the contracting authority or contracting entity or otherwise been involved in the preparation of the procurement procedure.
Early termination, damages, or other comparable sanctions: The economic operator has experienced that a prior public contract, a prior contract with a contracting entity or a prior concession contract was terminated early, or that damages or other comparable sanctions were imposed in connection with that prior contract.
Breaching of obligations set under purely national exclusion grounds: The tenderer itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has breached the following obligations defined in the Finnish criminal code: aggravated accounting offence, work safety offence, work hour offence, work discrimination, extortionate work discrimination, violation of the right to organise, the use of unauthorised foreign labour, aggravated degradation of the environment or aggravated nature conservation offence.
Breaching obligation relating to payment of social security contributions: The economic operator has breached its obligations relating to the payment social security contributions, both in the country in which it is established and in Member State of the contracting authority or contracting entity if other than the country of establishment.
Breaching obligation relating to payment of taxes: The economic operator has breached its obligations relating to the payment of taxes, both in the country in which it is established and in Member State of the contracting authority or contracting entity if other than the country of establishment.
Business activities are suspended: The business activities of the economic operator are suspended.
Bankruptcy: The economic operator is bankrupt.
Arrangement with creditors: The economic operator is in arrangement with creditors.
Insolvency: The economic operator is the subject of insolvency or winding-up.
Assets being administered by liquidator: The assets of the economic operator are being administered by a liquidator or by the court.
Analogous situation like bankruptcy, insolvency or arrangement with creditors under national law: The economic operator is in any analogous situation like bankruptcy arising from a similar procedure under national laws and regulations.
5. Lot
5.1.
Lot: LOT-0000
Title: VR-Group/ Web development expert services, framework agreement
Description: The objective of this procurement is to establish a multi-supplier framework agreement for the provision of software development expertise for the entire VR Group. The framework covers development needs arising across VR Group companies, including but not limited to passenger services, logistics operations, infrastructure-related systems, commercial platforms, customer-facing digital services, and internal operational systems. The procurement covers Web Development (e.g. web based technologies such as modern frontend frameworks and standards). Experts are assigned to VR’s agile development teams, who operate according to VR’s technology choices and established models where VR acts as the Product Owner and oversees overall project and development management. Work is carried out in a hybrid model, both on-site at VR’s premises in Helsinki and remotely in accordance with VR’s working guidelines. The service also includes a Supplier-appointed Service Manager (for reporting, invoicing etc.). In accordance with Section 45(2) of the Act on Procurement in the Utilities Sectors, the maximum total value of contracts awarded under this Framework Agreement during the entire contract period shall be EUR 20 000 000 (VAT 0%). Tenderers are requested to note that the value stated above does not constitute the estimated value of the procurement, but the statutory maximum value as referred to in the Act. The maximum value also includes possible option periods of the procurement. VR Group does not commit to any minimum purchase volumes. Actual resource needs may increase or decrease during the contract period based on business requirements, technological development, and the lifecycle of projects and systems. The initial contract period is two (2) years, after which the Customer may extend the Agreement with four (4) optional periods of one (1) year each. This procurement will be carried out using an open procedure. The Finnish Act on Procurements and Concession Contracts of Entities Operating in the Water and Energy Supply, Transport and Postal Services Sector (Act 1398/2016, “Act on Public Contracts in the Utilities Sector”) applies to this procurement. Tenders must meet all suitability requirements set out in this notice and its appendices. The subject of the procurement is described in more detail in Appendix 2 (Procurement Description) to the Invitation to Tender. The suitability requirements for Tenderers are set out in the ESPD form.
Internal identifier: 627939
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 72000000 IT services: consulting, software development, Internet and support
5.1.2.
Place of performance
Country: Finland
Anywhere in the given country
5.1.3.
Estimated duration
Start date: 01/12/2026
Duration end date: 30/11/2028
5.1.4.
Renewal
Maximum renewals: 4
Other information about renewals: After the initial fixed term of two (2) years the Customer may extend the Agreement with four (4) optional periods of one (1) year each.
5.1.5.
Value
Maximum value of the framework agreement: 20 000 000,00 EUR
5.1.6.
General information
Reserved participation: 
Participation is not reserved.
The procurement is covered by the Government Procurement Agreement (GPA): yes
This procurement is also suitable for small and medium-sized enterprises (SMEs): yes
Additional information: This procurement is made for all legal entities under VR Group, i.e. VR-Group Plc and all its group companies. Any future group entities established or acquired during the term of the framework agreement may also be covered under this procurement. For the sake of clarity, the specific entities to be covered by the procured services shall be specified in each purchase order or mini-competition and/or in the corresponding purchase agreement. The primary Contracting Entities include the following companies: VR Kunnossapito Oy (2945253-7), Avecra Oy (0110858-2), Oy Pohjolan Liikenne Ab (0678125-8), VR Sverige AB (556351-9437) and VR Snabbtåg Sverige AB (556923-4304). VR Group will also sign the Agreement on behalf of all legal entities under VR Group. This procurement is a joint procurement of VR-Group Plc and VR Snabbtåg Sverige AB as referred to in Article 57 point 4 of the Utilities Directive (25/2014/EU), section 32 subsection 3 of the Finnish Act on Procurement Contracts in the Utilities Sectors (1398/2016) and chapter 7, sections 9, 12, 13 and 14 of the Swedish Act on Procurement in the Utilities Sectors (2016:1146). VR Group Plc will conduct the procurement procedure on behalf of both VR-Group Plc and VR Snabbtåg Sverige AB. VR-Group Plc will be responsible for the entire procurement procedure including all stages of the procurement procedure and possible appeal and rectification procedures. All of these processes will be entirely conducted in accordance with applicable Finnish law. The Finnish Act on Procurement Contracts in the Utilities Sectors (1398/2016) is applied to the procurement. For the avoidance of doubt, the procurement is made for all legal entities under VR Group, i.e. VR-Group Plc and all its group companies. VR-Group Plc and VR Snabbtåg Sverige AB have been mentioned specifically here due to procurement law reasons, but the procurement as such coverers all legal entities under VR Group as described also elsewhere in the procurement notice documents.
5.1.7.
Strategic procurement
Social objective promoted: Human rights due diligence in global supply chains, Fair working conditions
5.1.9.
Selection criteria
Sources of selection criteria: European Single Procurement Document (ESPD)
5.1.10.
Award criteria
Criterion: 
Type: Price
Name: Price
Description: Comparison Price is calculated based on expert hourly prices.
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 30
Criterion: 
Type: Quality
Name: Quality
Description: Professional quality
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 70
5.1.11.
Procurement documents
Deadline for requesting additional information: 29/09/2026 09:00:00 (UTC+00:00) Western European Time, GMT
Address of the procurement documents: https://tarjouspalvelu.fi/vryhtymaoy?id=627939&tpk=a7f551f7-e49c-43aa-ba58-a25502ba6d17
5.1.12.
Terms of procurement
Terms of submission: 
Electronic submission: Required
Address for submission: https://tarjouspalvelu.fi/vryhtymaoy?id=627939&tpk=a7f551f7-e49c-43aa-ba58-a25502ba6d17
Languages in which tenders or requests to participate may be submitted: English
Electronic catalogue: Not allowed
Tenderers may submit more than one tender: Not allowed
Deadline for receipt of tenders: 16/10/2026 09:00:00 (UTC+00:00) Western European Time, GMT
Duration during which the tender must remain valid: 6 Months
Terms of contract: 
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Conditions relating to the performance of the contract: The conditions for performance of the contract are set out in the draft contract attached to the procurement documents.
Financial arrangement: The contract is financed from the contracting entity’s own budget. Payments will be made against approved invoices in accordance with the contract terms.
5.1.15.
Techniques
Framework agreement: 
Framework agreement, partly without reopening and partly with reopening of competition
Information about the dynamic purchasing system: 
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Markkinaoikeus
Organisation providing additional information about the procurement procedure: VR-Yhtymä Oyj
Organisation providing more information on the review procedures: Markkinaoikeus
8. Organisations
8.1.
ORG-0001
Official name: Markkinaoikeus
Registration number: 3006157-6
Postal address: Radanrakentajantie 5
Town: Helsinki
Postcode: 00520
Country subdivision (NUTS): Helsinki-Uusimaa (FI1B1)
Country: Finland
Email: markkinaoikeus@oikeus.fi
Telephone: +358 295643300
Internet address: https://www.markkinaoikeus.fi
Roles of this organisation: 
Review organisation
Organisation providing more information on the review procedures
8.1.
ORG-0002
Official name: VR-Yhtymä Oyj
Registration number: 1003521-5
Postal address: PL 488 (Radiokatu 3)
Town: VR
Postcode: 00096
Country subdivision (NUTS): Helsinki-Uusimaa (FI1B1)
Country: Finland
Contact point: Procurement unit
Email: info.procurement@vr.fi
Telephone: +358 294343
Internet address: http://www.vrgroup.fi
Roles of this organisation: 
Buyer
Organisation providing additional information about the procurement procedure
8.1.
ORG-0003
Official name: Hansel Oy (Hilma)
Registration number: FI09880841
Postal address: Mannerheiminaukio 1a
Town: Helsinki
Postcode: 00100
Country subdivision (NUTS): Helsinki-Uusimaa (FI1B1)
Country: Finland
Contact point: eSender
Email: tekninen@hankintailmoitukset.fi
Telephone: 029 55 636 30
Internet address: http://hankintailmoitukset.fi
Roles of this organisation: 
TED eSender
Notice information
Notice identifier/version: f8e878ac-9bfd-4fcd-8ad8-10df73a556f4  -  01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 17
Notice dispatch date: 16/09/2026 15:12:49 (UTC+00:00) Western European Time, GMT
Notice dispatch date (eSender): 16/09/2026 15:12:50 (UTC+00:00) Western European Time, GMT
Languages in which this notice is officially available: English
Notice publication number: 644898-2026
OJ S issue number: 181/2026
Publication date: 18/09/2026