1. Buyer
1.1.
Buyer
Official name: SURF B.V.
Legal type of the buyer: Body governed by public law
Activity of the contracting authority: General public services
2. Procedure
2.1.
Procedure
Title: Aanbesteding Independent Market Research & IT Advice 2
Description: Betreft de openbare Europese aanbestedingsprocedure ten behoeve van de Deelnemers voor de contractering van één Opdrachtnemer voor de dienst onafhankelijke marktonderzoek en IT-adviezen.
Procedure identifier: 1d84427a-2b8e-4a3e-ac58-923f8d29f36e
Internal identifier: 4bced7b2-8f6e-4914-b84a-7c99af993d7c
Type of procedure: Open
The procedure is accelerated: no
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79310000 Market research services
Additional classification (cpv): 72000000 IT services: consulting, software development, Internet and support, 72212190 Educational software development services, 72222000 Information systems or technology strategic review and planning services, 72261000 Software support services, 72266000 Software consultancy services, 73210000 Research consultancy services, 79411000 General management consultancy services
2.1.2.
Place of performance
Country: Netherlands
Anywhere in the given country
Additional information: Zie documentatie
2.1.3.
Value
Estimated value excluding VAT: 6 900 000,00 EUR
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: European Single Procurement Document (ESPD), Procurement Document
5. Lot
5.1.
Lot: LOT-0000
Title: Aanbesteding Independent Market Research & IT Advice 2
Description: Betreft de openbare Europese aanbestedingsprocedure ten behoeve van de Deelnemers voor de contractering van één Opdrachtnemer voor de dienst onafhankelijke marktonderzoek en IT-adviezen.
Internal identifier: e9819b32-07dd-4c4b-b447-8a82eab90730
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79310000 Market research services
Additional classification (cpv): 72000000 IT services: consulting, software development, Internet and support, 72212190 Educational software development services, 72222000 Information systems or technology strategic review and planning services, 72261000 Software support services, 72266000 Software consultancy services, 73210000 Research consultancy services, 79411000 General management consultancy services
Options:
Description of the options: Leden van SURF hebben de mogelijkheid toe te treden tot de Raamovereenkomst, na ingangsdatum. Hiervoor is een maximale waarde van 30% van de geschatte/verwachte waarde in euro's gereserveerd.
5.1.2.
Place of performance
Country: Netherlands
Anywhere in the given country
Additional information: Zie documentatie
5.1.3.
Estimated duration
Start date: 01/01/2027
Duration end date: 31/12/2030
5.1.4.
Renewal
Maximum renewals: 2
Other information about renewals: De genoemde looptijd van 4 jaar is inclusief twee verlengingen van tweemaal voor de Raamovereenkomst. De Nadere overeenkomsten kunnen aangegaan worden voor maximaal 4,5 jaar, maximaal een halfjaar langer doorlopen na afloop van de Raamovereenkomst.
5.1.5.
Value
Estimated value excluding VAT: 6 900 000,00 EUR
5.1.6.
General information
This is a recurrent procurement
Description: Vorige aanbesteding is in 2022 gegund.
Reserved participation:
Participation is not reserved.
The names and professional qualifications of the staff assigned to perform the contract must be given: Not required
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
5.1.9.
Selection criteria
Sources of selection criteria: Procurement Document
5.1.10.
Award criteria
Criterion:
Type: Quality
Name: Toegankelijkheid & Flexibiliteit
Description: Zie Aanbestedingsstukken
Category of award weight criterion: Weight (points, exact)
Award criterion number: 120
Criterion:
Type: Quality
Name: Gebruiksvriendelijkheid
Description: Zie Aanbestedingsstukken
Category of award weight criterion: Weight (points, exact)
Award criterion number: 90
Criterion:
Type: Quality
Name: Kwaliteit van de dienstverlening
Description: Zie Aanbestedingsstukken
Category of award weight criterion: Weight (points, exact)
Award criterion number: 90
Criterion:
Type: Quality
Name: Casus
Description: Zie Aanbestedingstukken
Category of award weight criterion: Weight (points, exact)
Award criterion number: 150
Criterion:
Type: Quality
Name: Security & Privacy
Description: Zie Aanbestedingsstukken
Category of award weight criterion: Weight (points, exact)
Award criterion number: 150
Criterion:
Type: Price
Name: Prijzenblad fictieve inschrijfprijs
Description: Zie Aanbestedingstukken
Category of award weight criterion: Weight (points, exact)
Award criterion number: 400
5.1.11.
Procurement documents
Languages in which the procurement documents are officially available: Dutch
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Allowed
Languages in which tenders or requests to participate may be submitted: Dutch
Electronic catalogue: Required
Variants: Not allowed
Tenderers may submit more than one tender: Not allowed
Deadline for receipt of tenders: 09/11/2026 22:59:00 (UTC+00:00) Western European Time, GMT
Duration during which the tender must remain valid: 90 Days
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Conditions relating to the performance of the contract: Prestaties
A non-disclosure agreement is required: no
Electronic invoicing: Required
Electronic ordering will be used: yes
Electronic payment will be used: yes
Financial arrangement: Zie Raamovereenkomst
5.1.15.
Techniques
Framework agreement:
Framework agreement, without reopening of competition
Maximum number of participants: 1
Additional buyer coverage: De Deelnemers worden bij naam genoemd, de mogelijke gebruikers van de Optie Tussentijds Toetreden worden indirect bij naam genoemd.
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Rechtbank Den Haag
Information about review deadlines: 20 kalenderdagen, zie de aanbestedingsstukken.
Organisation providing more information on the review procedures: SURF B.V.
8. Organisations
8.1.
ORG-0001
Official name: SURF B.V.
Registration number: 50277375
Postal address: Moreelsepark 48
Town: Utrecht
Postcode: 3511EP
Country subdivision (NUTS): Utrecht (NL350)
Country: Netherlands
Contact point: Sally Tse
Telephone: +31634056677
Roles of this organisation:
Buyer
Organisation providing more information on the review procedures
8.1.
ORG-0002
Official name: Rechtbank Den Haag
Registration number: 82946175
Postal address: Prins Clauslaan 60
Town: Den Haag
Postcode: 2595 AJ
Country subdivision (NUTS): Agglomeratie ’s-Gravenhage (NL361)
Country: Netherlands
Telephone: (+31) 883622200
Roles of this organisation:
Review organisation
Notice identifier/version: d6e0df17-bfb1-4250-9c93-428156f95fbd - 01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 18/09/2026 11:52:41 (UTC+00:00) Western European Time, GMT
Notice dispatch date (eSender): 18/09/2026 12:36:35 (UTC+00:00) Western European Time, GMT
Languages in which this notice is officially available: Dutch
Notice publication number: 649535-2026
OJ S issue number: 182/2026
Publication date: 21/09/2026