See the notice on TED website
1. Buyer
1.1.
Buyer
Official name: IMMOBILIERE 3F
Legal type of the buyer: Body governed by public law
Activity of the contracting authority: Housing and community amenities
1.1.
Buyer
Official name: 3F SUD
Legal type of the buyer: Body governed by public law
Activity of the contracting authority: Housing and community amenities
1.1.
Buyer
Official name: 3F NORMANVIE
Legal type of the buyer: Body governed by public law
Activity of the contracting authority: Housing and community amenities
1.1.
Buyer
Official name: 3F CENTRE VAL DE LOIRE
Legal type of the buyer: Body governed by public law
Activity of the contracting authority: Housing and community amenities
1.1.
Buyer
Official name: IMMOBILIERE RHONE-ALPES
Legal type of the buyer: Body governed by public law
Activity of the contracting authority: Housing and community amenities
1.1.
Buyer
Official name: 3F OCCITANIE
Legal type of the buyer: Body governed by public law
Activity of the contracting authority: Housing and community amenities
1.1.
Buyer
Official name: 3F NOTRE LOGIS
Legal type of the buyer: Body governed by public law
Activity of the contracting authority: Housing and community amenities
1.1.
Buyer
Official name: 3F SEINE ET MARNE
Legal type of the buyer: Body governed by public law
Activity of the contracting authority: Housing and community amenities
1.1.
Buyer
Official name: 3F GRAND EST
Legal type of the buyer: Body governed by public law
Activity of the contracting authority: Housing and community amenities
1.1.
Buyer
Official name: IMMOBILIERE ATLANTIC AMENAGEMENT
Legal type of the buyer: Body governed by public law
Activity of the contracting authority: Housing and community amenities
2. Procedure
2.1.
Procedure
Title: DISPOSITIF D’URGENCE DU GROUPE 3F
Description: Mise en place d’un dispositif d’urgence assurant la réception et le traitement des appels d’urgence, la coordination et le suivi des interventions sur le patrimoine.
Procedure identifier: a565e170-cd2f-4f0c-afaa-f2dab9861b10
Internal identifier: AO 5604
Type of procedure: Open
The procedure is accelerated: no
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79512000 Call centre
2.1.2.
Place of performance
Country subdivision (NUTS): Paris (FR101)
Country: France
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Procurement Document
5. Lot
5.1.
Lot: LOT-0002
Title: DISPOSITIF D’URGENCE DU GROUPE 3F
Description: Mise en place d’un dispositif d’urgence assurant la réception et le traitement des appels d’urgence, la coordination et le suivi des interventions sur le patrimoine.
Internal identifier: DISPOSITIF D’URGENCE DU GROUPE 3F
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79512000 Call centre
Options:
Description of the options: L’acheteur se réserve la possibilité de conclure, dans les conditions définies par l’article R. 2122-7 du code de la commande publique, des marchés portant sur des prestations similaires à celles objets du présent marché. Clauses de réexamen.
5.1.2.
Place of performance
Country subdivision (NUTS): Seine-Maritime (FRD22)
Country: France
5.1.2.
Place of performance
Country subdivision (NUTS): Deux-Sèvres (FRI33)
Country: France
5.1.2.
Place of performance
Country subdivision (NUTS): Bouches-du-Rhône (FRL04)
Country: France
5.1.2.
Place of performance
Country subdivision (NUTS): Nord (FRE11)
Country: France
5.1.2.
Place of performance
Country subdivision (NUTS): Tarn (FRJ27)
Country: France
5.1.2.
Place of performance
Country subdivision (NUTS): Rhône (FRK26)
Country: France
5.1.2.
Place of performance
Country subdivision (NUTS): Loir-et-Cher (FRB05)
Country: France
5.1.2.
Place of performance
Country subdivision (NUTS): Paris (FR101)
Country: France
5.1.2.
Place of performance
Country subdivision (NUTS): Bas-Rhin (FRF11)
Country: France
5.1.3.
Estimated duration
Duration: 48 Months
5.1.4.
Renewal
Maximum renewals: 3
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
Additional information: Il s'agit d'un marché mixte (global et forfataire avec une partie à bons de commande). L'accord-cadre est conclu pour une durée de 1 an. Il est reconductible 3 fois pour une durée de 1 année par décision expresse de 3F. La durée totale ne peut excéder 4 ans. Sur toute leur durée, les marchés sont conclus sans montant ni quantité minimum et avec un montant maximal de 3500000 €
5.1.9.
Selection criteria
Sources of selection criteria: Procurement Document
5.1.11.
Procurement documents
Languages in which the procurement documents are officially available: French
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: French
Electronic catalogue: Not allowed
Deadline for receipt of tenders: 21/10/2026 14:00:00 (UTC+01:00) Central European Time, Western European Summer Time
Duration during which the tender must remain valid: 180 Days
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Electronic invoicing: Allowed
Electronic ordering will be used: no
Electronic payment will be used: no
5.1.15.
Techniques
Framework agreement:
Framework agreement, without reopening of competition
Maximum number of participants: 1
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Tribunal de Paris
Information about review deadlines: Référé-précontractuel (régi par les articles 2 et suivants de l’ordonnance n° 2009-515 du 7 mai 2009 et les articles 1441-1 et 1441-2 du code de procédure civile) avant la conclusion du contrat. Référé-contractuel (régi par les articles 11 et suivants de l’ordonnance n° 2009-515 du 7 mai 2009 et l’article 1441-3 du code de procédure civile) après la conclusion du contrat, et au plus tard le 31ème jour suivant la publication au JOUE d'un avis d'attribution du contrat ou, à défaut, jusqu'à l'expiration d'un délai de 6 mois à compter du lendemain de la conclusion du contrat.
Organisation providing more information on the review procedures: Tribunal de Paris
8. Organisations
8.1.
ORG-0001
Official name: IMMOBILIERE 3F
Registration number: 552 141 533 00919
Postal address: 88 Avenue de France
Town: Paris
Postcode: 75013
Country subdivision (NUTS): Paris (FR101)
Country: France
Telephone: 0140771661
Roles of this organisation:
8.1.
ORG-0002
Official name: 3F GRAND EST
Registration number: 49827355600023
Town: Strasbourg
Postcode: 67000
Country subdivision (NUTS): Bas-Rhin (FRF11)
Country: France
Telephone: 0140771661
Roles of this organisation:
Buyer
8.1.
ORG-0003
Official name: 3F CENTRE VAL DE LOIRE
Registration number: 967 200 049 001 12
Postal address: 7 rue Latham
Town: BLOIS
Postcode: 41000
Country subdivision (NUTS): Loir-et-Cher (FRB05)
Country: France
Telephone: 0140771661
Roles of this organisation:
Buyer
8.1.
ORG-0004
Official name: IMMOBILIERE RHONE-ALPES
Registration number: 398 115 808 001 39
Postal address: 9 rue Anna Marly
Town: LYON
Postcode: 69007
Country subdivision (NUTS): Rhône (FRK26)
Country: France
Telephone: 0140773427
Roles of this organisation:
Buyer
8.1.
ORG-0005
Official name: 3F OCCITANIE
Registration number: 716 820 410 000 26
Postal address: 12 rue Jules Ferry
Town: MAZAMET
Postcode: 81200
Country subdivision (NUTS): Tarn (FRJ27)
Country: France
Telephone: 0140773427
Roles of this organisation:
Buyer
8.1.
ORG-0006
Official name: 3F NOTRE LOGIS
Registration number: 886 380 526 000 30
Postal address: 221 rue de la Lys
Town: HALLUIN
Postcode: 59433
Country subdivision (NUTS): Nord (FRE11)
Country: France
Telephone: 0140771661
Roles of this organisation:
Buyer
8.1.
ORG-0007
Official name: 3F SUD
Registration number: 415 750 868 001 76
Postal address: 72 avenue de Toulon
Town: MARSEILLE
Postcode: 13006
Country subdivision (NUTS): Bouches-du-Rhône (FRL04)
Country: France
Telephone: 0140771661
Roles of this organisation:
Buyer
8.1.
ORG-0009
Official name: 3F NORMANVIE
Registration number: 552 141 541 000 94
Postal address: 5 rue Montaigne
Town: ROUEN
Postcode: 76000
Country subdivision (NUTS): Seine-Maritime (FRD22)
Country: France
Telephone: 0140771661
Roles of this organisation:
Buyer
8.1.
ORG-0010
Official name: 3F SEINE ET MARNE
Registration number: 784 825 069 000 56
Registration number: 784 825 069 000 56
Postal address: 32 cours du Danube
Town: Serris
Postcode: 77700
Country subdivision (NUTS): Seine-et-Marne (FR102)
Country: France
Telephone: 0140771661
Roles of this organisation:
Buyer
8.1.
ORG-0011
Official name: Tribunal de Paris
Registration number: 177 501 111 01763
Postal address: Parvis du Tribunal de Paris
Town: PARIS Cédex 17
Postcode: 75859
Country subdivision (NUTS): Paris (FR101)
Country: France
Telephone: 01 44 32 51 51
Roles of this organisation:
Review organisation
Organisation providing more information on the review procedures
8.1.
ORG-0013
Official name: IMMOBILIERE ATLANTIC AMENAGEMENT
Registration number: 30432689500014
Department: Niort
Postal address: 20, rue DE STRASBOURG
Town: Niort
Postcode: 79000
Country subdivision (NUTS): Deux-Sèvres (FRI33)
Country: France
Telephone: 01 40 77 16 61
Roles of this organisation:
Buyer
8.1.
ORG-0000
Official name: Publications Office of the European Union
Registration number: PUBL
Town: Luxembourg
Postcode: 2417
Country subdivision (NUTS): Luxembourg (LU000)
Country: Luxembourg
Telephone: +352 29291
Roles of this organisation:
TED eSender
Notice information
Notice identifier/version: 4d896e28-9261-4214-b822-d0d505590ce2 - 01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 18/09/2026 13:18:14 (UTC+00:00) Western European Time, GMT
Languages in which this notice is officially available: French
Notice publication number: 651495-2026
OJ S issue number: 183/2026
Publication date: 22/09/2026