1. Buyer
1.1.
Buyer
Official name: Banca d'Italia
Legal type of the buyer: Body governed by public law
Activity of the contracting authority: Economic affairs
2. Procedure
2.1.
Procedure
Title: Procedura aperta per l’acquisizione di servizi professionali e di un servizio di On-Call management finalizzati alla reingegnerizzazione della piattaforma di technical monitoring per gli ambienti domestici (23I47 – G010/26)
Description: G010/26 - Technical Monitoring - 23I47
Procedure identifier: 5543a026-8835-402d-add4-6d3b74e95e36
Type of procedure: Open
The procedure is accelerated: no
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 72263000 Software implementation services
Additional classification (cpv): 72268000 Software supply services, 72253000 Helpdesk and support services
2.1.2.
Place of performance
Postal address: Via Nazionale, 91
Town: ROMA
Postcode: 00184
Country subdivision (NUTS): Roma (ITI43)
Country: Italy
2.1.3.
Value
Estimated value excluding VAT: 2 878 264,00 EUR
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Notice
Breaching of obligations set under purely national exclusion grounds: cfr. documentazione di gara
5. Lot
5.1.
Lot: LOT-0001
Title: G010/26 - Procedura aperta per l’acquisizione di servizi professionali e di un servizio di On-Call management finalizzati alla reingegnerizzazione della piattaforma di technical monitoring per gli ambienti domestici (23I47)
Description: cfr. documentazione di gara
Internal identifier: g010/26
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 72263000 Software implementation services
Additional classification (cpv): 72268000 Software supply services, 72253000 Helpdesk and support services
Options:
Description of the options: Sono previste, in favore della Banca, le seguenti opzioni: d) proroga contrattuale per un ulteriore anno del servizio di On-Call Management e della facoltà di utilizzare i servizi di assistenza specialistica; e) acquisizione di ulteriori sottoscrizioni software per il servizio di On-Call Management per rispondere a future esigenze; f) acquisizione di ulteriori servizi di assistenza specialistica per rispondere a future esigenze. L’importo delle predette opzioni non potrà complessivamente superare il 30% dell’importo di aggiudicazione .
5.1.2.
Place of performance
Town: ROMA
Postcode: 00184
Country subdivision (NUTS): Roma (ITI43)
Country: Italy
5.1.3.
Estimated duration
Start date: 01/06/2027
Duration: 60 Months
5.1.5.
Value
Estimated value excluding VAT: 2 878 264,00 EUR
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
This procurement is also suitable for small and medium-sized enterprises (SMEs): yes
5.1.9.
Selection criteria
Sources of selection criteria: Notice
Criterion: Enrolment in a trade register
Description of selection criterion: cfr. documentazione di gara
5.1.10.
Award criteria
Criterion:
Type: Quality
Description: cfr. documentazione di gara
5.1.11.
Procurement documents
Languages in which the procurement documents are officially available: Italian
Deadline for requesting additional information: 16/10/2026 23:59:00 (UTC+02:00) Eastern European Time, Central European Summer Time
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: Italian
Electronic catalogue: Not allowed
Deadline for receipt of tenders: 05/11/2026 15:00:00 (UTC+01:00) Central European Time, Western European Summer Time
Duration during which the tender must remain valid: 6 Months
Information about public opening:
Opening date: 09/11/2026 15:00:00 (UTC+01:00) Central European Time, Western European Summer Time
Additional information: cfr. documentazione di gara
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Electronic invoicing: Required
Electronic ordering will be used: no
Electronic payment will be used: yes
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: ORG-0002
Organisation providing additional information about the procurement procedure: Banca d'Italia
Organisation providing offline access to the procurement documents: Banca d'Italia
Organisation providing more information on the review procedures: Banca d'Italia
Organisation receiving requests to participate: Banca d'Italia
Organisation processing tenders: Banca d'Italia
8. Organisations
8.1.
ORG-0001
Official name: Banca d'Italia
Registration number: 00997670583
Department: Servizio Appalti
Postal address: Via Nazionale 91
Town: ROMA
Postcode: 00184
Country subdivision (NUTS): Roma (ITI43)
Country: Italy
Telephone: 00390647921
Roles of this organisation:
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents
Organisation receiving requests to participate
Organisation processing tenders
Organisation providing more information on the review procedures
8.1.
ORG-0002
Official name: ORG-0002
Registration number: 80195990587
Department: Tribunale Amministrativo Regionale per il Lazio
Town: ROMA
Postcode: 00184
Country subdivision (NUTS): Roma (ITI43)
Country: Italy
Telephone: 003906328721
Roles of this organisation:
Review organisation
Notice identifier/version: 3f7e8c3b-af00-4719-aa66-0856431e414c - 01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 25/09/2026 15:52:02 (UTC+02:00) Eastern European Time, Central European Summer Time
Languages in which this notice is officially available: Italian
Notice publication number: 668811-2026
OJ S issue number: 188/2026
Publication date: 29/09/2026