668973-2026 - Competition
France – Computer support services – Prestation d’infogérance d'un centre d'appels et d'assistance téléphonique aux utilisateurs et du support informatique de proximité pour le groupe CCIR Paris Ile-de-France
OJ S 188/2026 29/09/2026
Contract or concession notice – standard regime
Services
1. Buyer
1.1.
Buyer
Official name: GIE Groupe CCIR Paris Ile-de-France
Email: acheteurs@cci-paris-idf.fr
Legal type of the buyer: Body governed by public law
Activity of the contracting authority: Economic affairs
2. Procedure
2.1.
Procedure
Title: Prestation d’infogérance d'un centre d'appels et d'assistance téléphonique aux utilisateurs et du support informatique de proximité pour le groupe CCIR Paris Ile-de-France
Description: Prestation d’infogérance d'un centre d'appels et d'assistance téléphonique aux utilisateurs et du support informatique de proximité pour le groupe CCIR Paris Ile-de-France
Procedure identifier: 42113344-e302-4f3e-978c-bc292573d736
Internal identifier: 2025-GIE-081
Type of procedure: Open
The procedure is accelerated: no
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 72610000 Computer support services
2.1.2.
Place of performance
Country subdivision (NUTS): Paris (FR101)
Country: France
2.1.3.
Value
Estimated value excluding VAT: 2 300 000,00 EUR
Maximum value of the framework agreement: 2 600 000,00 EUR
2.1.4.
General information
Legal basis: 
Directive 2014/24/EU
Sans objet
Applicable cross-border law: Sans objet
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Procurement Document
5. Lot
5.1.
Lot: LOT-0001
Title: Prestation d’infogérance d'un centre d'appels et d'assistance téléphonique aux utilisateurs et du support informatique de proximité pour le groupe CCIR Paris Ile-de-France
Description: Prestation d’infogérance d'un centre d'appels et d'assistance téléphonique aux utilisateurs et du support informatique de proximité pour le groupe CCIR Paris Ile-de-France
Internal identifier: 2025-GIE-081
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 72610000 Computer support services
5.1.2.
Place of performance
Country subdivision (NUTS): Paris (FR101)
Country: France
5.1.3.
Estimated duration
Start date: 01/02/2027
Duration end date: 01/02/2031
5.1.5.
Value
Estimated value excluding VAT: 2 300 000,00 EUR
Maximum value of the framework agreement: 2 600 000,00 EUR
5.1.6.
General information
Reserved participation: 
Participation is not reserved.
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
5.1.9.
Selection criteria
Sources of selection criteria: Procurement Document
5.1.11.
Procurement documents
Address of the procurement documents: https://www.marches-publics.gouv.fr/
5.1.12.
Terms of procurement
Terms of submission: 
Electronic submission: Required
Address for submission: https://www.marches-publics.gouv.fr/
Languages in which tenders or requests to participate may be submitted: French
Electronic catalogue: Not allowed
Variants: Not allowed
Tenderers may submit more than one tender: Not allowed
Deadline for receipt of tenders: 28/10/2026 12:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Duration during which the tender must remain valid: 150 Days
Information that can be supplemented after the submission deadline: 
No documents can be submitted later.
Terms of contract: 
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Electronic invoicing: Required
Electronic ordering will be used: no
Electronic payment will be used: yes
5.1.15.
Techniques
Framework agreement: 
Framework agreement, without reopening of competition
Maximum number of participants: 1
Information about the dynamic purchasing system: 
No dynamic purchase system
5.1.16.
Further information, mediation and review
Mediation organisation: Tribunal Administratif de Paris
Review organisation: Tribunal Administratif de Paris
Organisation providing additional information about the procurement procedure: GIE Groupe CCIR Paris Ile-de-France
Organisation providing offline access to the procurement documents: GIE Groupe CCIR Paris Ile-de-France
Organisation providing more information on the review procedures: Tribunal Administratif de Paris
8. Organisations
8.1.
ORG-0001
Official name: GIE Groupe CCIR Paris Ile-de-France
Registration number: 88929960800030
Department: 75
Postal address: 11 rue Léon Jouhaux
Town: PARIS
Postcode: 75010
Country subdivision (NUTS): Paris (FR101)
Country: France
Contact point: Direction des achats
Email: acheteurs@cci-paris-idf.fr
Telephone: 06 59360560
Buyer profile: https://www.marches-publics.gouv.fr/entreprise
Roles of this organisation: 
Buyer
Organisation providing additional information about the procurement procedure
Organisation providing offline access to the procurement documents
8.1.
ORG-0002
Official name: Tribunal Administratif de Paris
Registration number: 17750005500013
Postal address: 7 rue de Jouy
Town: Paris
Postcode: 75181
Country subdivision (NUTS): Paris (FR101)
Country: France
Contact point: Greffe du Tribunal administratif de Paris
Email: greffe.ta-admin@juradm.fr
Telephone: +33 144594400
Fax: +33 144594645
Roles of this organisation: 
Review organisation
Organisation providing more information on the review procedures
Mediation organisation
Notice information
Notice identifier/version: 38b7640f-ac20-44d5-a0b2-42e9b2ff50cf  -  01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 25/09/2026 15:19:44 (UTC+02:00) Eastern European Time, Central European Summer Time
Languages in which this notice is officially available: French
Notice publication number: 668973-2026
OJ S issue number: 188/2026
Publication date: 29/09/2026