1. Buyer
1.1.
Buyer
Official name: Norsk Helsenett SF
Legal type of the buyer: Body governed by public law, controlled by a central government authority
Activity of the contracting authority: Health
2. Procedure
2.1.
Procedure
Title: Administration of requirements for expanded benefits pursuant to the National Insurance Act § 5-24 in the United States of America
Description: The Norwegian Directorate of Health ("the Customer"), as the agency board for Helfo, shall enter into a contract with a tenderer who can assist Helfo with administering a refund of health expenses from members of the Norwegian National Insurance Act, who are entitled to an expanded allowance in the United States in accordance with the National Insurance Act § 5-24. The service includes, among other things, negotiations of discounted prices with health service providers for health services covered by the National Insurance Act § 5-24.The customer would like a service with the following central attributes: Good widespread network of qualified health service providersHigh availability for membersGood control and high efficiency in the treatment of requirements and settlementHigh security in the treatment and transfer of personal data Defence cost level for health care in USATransparente and verifiable price and remuneration models
Procedure identifier: d88ba1fa-29ee-4e44-964a-bb714f909e55
Internal identifier: 26/03103
Type of procedure: Open
The procedure is accelerated: no
Main features of the procedure: The Norwegian Directorate of Health ("the Customer"), as the agency board for Helfo, shall enter into a contract with a tenderer who can assist Helfo with administering a refund of health expenses from members of the Norwegian National Insurance Act, who are entitled to an expanded allowance in the United States in accordance with the National Insurance Act § 5-24. The service includes, among other things, negotiations of discounted prices with health service providers for health services covered by the National Insurance Act § 5-24.The customer would like a service with the following central attributes: Good widespread network of qualified health service providersHigh availability for membersGood control and high efficiency in the treatment of requirements and settlementHigh security in the treatment and transfer of personal data Defence cost level for health care in USATransparente and verifiable price and remuneration models
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 66518000 Insurance brokerage and agency services
Additional classification (cpv): 66000000 Financial and insurance services, 66500000 Insurance and pension services, 66510000 Insurance services, 66512000 Accident and health insurance services
2.1.2.
Place of performance
Country: Norway
Anywhere in the given country
2.1.3.
Value
Estimated value excluding VAT: 50 000 000,00 NOK
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
Anskaffelsesforskriften - The Norwegian Directorate of Health, as the Agency Board for Helfo, shall enter into a contract with a tenderer who can assist Helfo with administering refunds of health expenses from members of the Norwegian National Insurance Scheme who are entitled to expanded benefits in the United States pursuant to the National Insurance Act § 5-24.
Anskaffelsesforskriften - The extended tender deadline is ten days, due to questions related to the procurement.
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Procurement Document
5. Lot
5.1.
Lot: LOT-0000
Title: Administration of requirements for expanded benefits pursuant to the National Insurance Act § 5-24 in the United States of America
Description: The Norwegian Directorate of Health ("the Customer"), as the agency board for Helfo, shall enter into a contract with a tenderer who can assist Helfo with administering a refund of health expenses from members of the Norwegian National Insurance Act, who are entitled to an expanded allowance in the United States in accordance with the National Insurance Act § 5-24. The service includes, among other things, negotiations of discounted prices with health service providers for health services covered by the National Insurance Act § 5-24.The customer would like a service with the following central attributes: Good widespread network of qualified health service providersHigh availability for membersGood control and high efficiency in the treatment of requirements and settlementHigh security in the treatment and transfer of personal data Defence cost level for health care in USATransparente and verifiable price and remuneration models
Internal identifier: 26/03103
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 66518000 Insurance brokerage and agency services
Additional classification (cpv): 66000000 Financial and insurance services, 66500000 Insurance and pension services, 66510000 Insurance services, 66512000 Accident and health insurance services
5.1.2.
Place of performance
Country: Norway
Anywhere in the given country
5.1.3.
Estimated duration
Start date: 01/01/2027
Duration end date: 31/12/2030
5.1.5.
Value
Estimated value excluding VAT: 50 000 000,00 NOK
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): yes
5.1.9.
Selection criteria
Sources of selection criteria: Procurement Document
5.1.11.
Procurement documents
Languages in which the procurement documents are officially available: Norwegian
Deadline for requesting additional information: 05/10/2026 10:00:00 (UTC+00:00) Western European Time, GMT
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: Norwegian
Electronic catalogue: Not allowed
Advanced or qualified electronic signature or seal (as defined in Regulation (EU) No 910/2014) is required
Variants: Not allowed
Deadline for receipt of tenders: 23/10/2026 10:00:00 (UTC+00:00) Western European Time, GMT
Duration during which the tender must remain valid: 3 Months
Information about public opening:
Opening date: 23/10/2026 10:00:00 (UTC+00:00) Western European Time, GMT
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Electronic invoicing: Required
Electronic ordering will be used: no
Electronic payment will be used: yes
5.1.15.
Techniques
Framework agreement:
Framework agreement, without reopening of competition
Maximum number of participants: 1
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Trøndelag tingrett
Information about review deadlines: 10 days waiting period after notification of contract award.
Organisation providing more information on the review procedures: Trøndelag tingrett
8. Organisations
8.1.
ORG-0001
Official name: Norsk Helsenett SF
Registration number: 994598759
Postal address: Abels gate 9
Town: TRONDHEIM
Postcode: 7030
Country subdivision (NUTS): Trøndelag/Trööndelage (NO060)
Country: Norway
Contact point: Avdeling anskaffelser
Telephone: +47 24200000
Roles of this organisation:
Buyer
8.1.
ORG-0002
Official name: Trøndelag tingrett
Registration number: 926722794
Town: Trondheim
Postcode: 7004
Country subdivision (NUTS): Trøndelag/Trööndelage (NO060)
Country: Norway
Roles of this organisation:
Review organisation
Organisation providing more information on the review procedures
10. Change
10.1.
Change
Section identifier: PROCEDURE
10.1.
Change
Section identifier: LOT-0000
Notice identifier/version: 1a895eae-a089-47ab-bb77-99892bbec1b6 - 01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 08/10/2026 10:39:38 (UTC+00:00) Western European Time, GMT
Notice dispatch date (eSender): 08/10/2026 10:40:08 (UTC+00:00) Western European Time, GMT
Languages in which this notice is officially available: English
Notice publication number: 698278-2026
OJ S issue number: 196/2026
Publication date: 09/10/2026