1. Buyer
1.1.
Buyer
Official name: Junta de Contratación del Ministerio de Asuntos Económicos y Transformación Digital
Legal type of the buyer: Central government authority
Activity of the contracting authority: General public services
2. Procedure
2.1.
Procedure
Title: Servicio de atención del call center y atención online del servicio de compraventa de valores del Tesoro Público.
Description: Procedimiento abierto
Procedure identifier: d973f3f7-b97d-47fc-ab0e-b06a5cc40c87
Previous notice: 372160-2023
Internal identifier: 202300000017
Type of procedure: Open
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 64214200 Telephone switchboard services
Additional classification (cpv): 64216000 Electronic message and information services
2.1.2.
Place of performance
Country subdivision (NUTS): Madrid (ES300)
Country: Spain
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
5. Lot
5.1.
Lot: LOT-0000
Title: Servicio de atención del call center y atención online del servicio de compraventa de valores del Tesoro Público.
Description: Procedimiento abierto
Internal identifier: 202300000017
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 64214200 Telephone switchboard services
Additional classification (cpv): 64216000 Electronic message and information services
5.1.6.
General information
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
5.1.10.
Award criteria
Criterion:
Type: Quality
Name: 1487296
Description: Calidad del perfil del equipo
Category of award weight criterion: Weight (points, exact)
Award criterion number: 10
Criterion:
Type: Price
Name: 1487298
Description: Oferta economica
Category of award weight criterion: Weight (points, exact)
Award criterion number: 40
Criterion:
Type: Quality
Name: 1487299
Description: Planificación del servicio
Category of award weight criterion: Weight (points, exact)
Award criterion number: 16
Criterion:
Type: Quality
Name: 1487297
Description: Solución técnica ofertada
Category of award weight criterion: Weight (points, exact)
Award criterion number: 34
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Junta de Contratación del Ministerio de Asuntos Económicos y Transformación Digital - Registro Electronico del Tribunal Administrativo Central de Recursos Contractuales
6. Results
Value of all contracts awarded in this notice: 3 201 843,00 EUR
6.1.
Result lot identifier: LOT-0000
Winner selection status: At least one winner was chosen.
6.1.2.
Information about winners
Winner:
Official name: Cibernos Consulting
Tender:
Tender identifier: REF TEN-0001/LOT-0000
Identifier of lot or group of lots: LOT-0000
Value of the tender: 3 874 230,03 EUR
The tender was ranked: no
Contract information:
Identifier of the contract: 1
Date on which the winner was chosen: 11/10/2023
Date of the conclusion of the contract: 10/11/2023
6.1.4.
Statistical information
Received tenders or requests to participate:
Type of received submissions: Tenders from micro, small or medium tenderers
Number of tenders or requests to participate received: 0
Type of received submissions: Tenders
Number of tenders or requests to participate received: 2
Range of tenders:
Value of the lowest admissible tender: 3 201 843,00 EUR
Value of the highest admissible tender: 4 009 899,49 EUR
8. Organisations
8.1.
ORG-0001
Official name: Junta de Contratación del Ministerio de Asuntos Económicos y Transformación Digital
Registration number: 11398680183628
Registration number: S2800568D
Town: Madrid
Postcode: 28071
Country subdivision (NUTS): Madrid (ES300)
Country: Spain
Contact point: Junta de Contratación del Ministerio de Asuntos Económicos y Transformación Digital
Telephone: +34 916037625
Other contact points:
Official name: Registro Electronico del Tribunal Administrativo Central de Recursos Contractuales
Town: Madrid
Postcode: 28020
Country: Spain
Roles of this organisation:
Buyer
Review organisation
8.1.
ORG-0002
Official name: Cibernos Consulting
Size of the economic operator: Large
Registration number: A46354429
Town: Madrid
Postcode: 28001
Country: Spain
Telephone: +034 917241940
Roles of this organisation:
Tenderer
Beneficial owner:
Nationality of the owner: Spain
Winner of these lots: LOT-0000
Notice identifier/version: 97b96626-ef3b-4327-82b4-d2bd2d906323 - 01
Form type: Result
Notice type: Contract or concession award notice – standard regime
Notice subtype: 29
Notice dispatch date: 21/11/2023 17:22:26 (UTC+02:00) Eastern European Time, Central European Summer Time
Languages in which this notice is officially available: Spanish
Notice publication number: 712189-2023
OJ S issue number: 226/2023
Publication date: 23/11/2023