<?xml version="1.0" encoding="UTF-8" standalone="no"?><ContractNotice xmlns="urn:oasis:names:specification:ubl:schema:xsd:ContractNotice-2" xmlns:cac="urn:oasis:names:specification:ubl:schema:xsd:CommonAggregateComponents-2" xmlns:cbc="urn:oasis:names:specification:ubl:schema:xsd:CommonBasicComponents-2" xmlns:efac="http://data.europa.eu/p27/eforms-ubl-extension-aggregate-components/1" xmlns:efbc="http://data.europa.eu/p27/eforms-ubl-extension-basic-components/1" xmlns:efext="http://data.europa.eu/p27/eforms-ubl-extensions/1" xmlns:ext="urn:oasis:names:specification:ubl:schema:xsd:CommonExtensionComponents-2" xmlns:ns7="urn:oasis:names:specification:ubl:schema:xsd:ContractAwardNotice-2" xmlns:ns9="urn:oasis:names:specification:ubl:schema:xsd:PriorInformationNotice-2"><ext:UBLExtensions><ext:UBLExtension><ext:ExtensionContent><efext:EformsExtension><efbc:TransmissionDate>2025-10-24+02:00</efbc:TransmissionDate><efbc:TransmissionTime>00:00:00+02:00</efbc:TransmissionTime><efac:NoticeSubType><cbc:SubTypeCode listName="notice-subtype">16</cbc:SubTypeCode></efac:NoticeSubType><efac:Organizations><efac:Organization><efac:Company><cbc:WebsiteURI>http://www.hvzoost.be/</cbc:WebsiteURI><cac:PartyIdentification><cbc:ID schemeName="organization">ORG-0001</cbc:ID></cac:PartyIdentification><cac:PartyName><cbc:Name languageID="NLD">Hulpverleningszone Oost, Vlaams-Brabant</cbc:Name></cac:PartyName><cac:PostalAddress><cbc:StreetName>Spoorwegstraat 6</cbc:StreetName><cbc:CityName>Herent</cbc:CityName><cbc:PostalZone>3020</cbc:PostalZone><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:PostalAddress><cac:PartyLegalEntity><cbc:CompanyID>0500.928.982</cbc:CompanyID></cac:PartyLegalEntity><cac:Contact><cbc:Name>Bjorn Janssens</cbc:Name><cbc:JobTitle>Deskundige Aankoop</cbc:JobTitle><cbc:Telephone>+32 16317290</cbc:Telephone><cbc:ElectronicMail>bjorn.janssens@hvzoost.be</cbc:ElectronicMail></cac:Contact></efac:Company></efac:Organization><efac:Organization><efac:Company><cbc:WebsiteURI>http://www.raadvst-consetat.be/</cbc:WebsiteURI><cac:PartyIdentification><cbc:ID schemeName="organization">ORG-0002</cbc:ID></cac:PartyIdentification><cac:PartyName><cbc:Name languageID="NLD">Raad van State</cbc:Name></cac:PartyName><cac:PostalAddress><cbc:StreetName>Wetenschapsstraat 33</cbc:StreetName><cbc:CityName>Brussel</cbc:CityName><cbc:PostalZone>1040</cbc:PostalZone><cbc:CountrySubentityCode listName="nuts">BE100</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:PostalAddress><cac:PartyLegalEntity><cbc:CompanyID>BE 0931.814.266</cbc:CompanyID></cac:PartyLegalEntity><cac:Contact><cbc:Telephone>+32 22349611</cbc:Telephone><cbc:ElectronicMail>info@raadvanstate.be</cbc:ElectronicMail></cac:Contact></efac:Company></efac:Organization><efac:Organization><efac:Company><cac:PartyIdentification><cbc:ID schemeName="organization">ORG-0003</cbc:ID></cac:PartyIdentification><cac:PartyName><cbc:Name languageID="NLD">3P - Aanbieder van diensten / Prestataire de services</cbc:Name></cac:PartyName><cac:PostalAddress><cbc:CityName>Antwerpen / Anvers</cbc:CityName><cbc:PostalZone>2000</cbc:PostalZone><cbc:CountrySubentityCode listName="nuts">BE211</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:PostalAddress><cac:PartyLegalEntity><cbc:CompanyID>BE 0475.480.736</cbc:CompanyID></cac:PartyLegalEntity><cac:Contact><cbc:Telephone>+32 3 294 30 51</cbc:Telephone><cbc:ElectronicMail>info@3p.eu</cbc:ElectronicMail></cac:Contact></efac:Company></efac:Organization><efac:Organization><efac:Company><cac:PartyIdentification><cbc:ID schemeName="organization">ORG-0004</cbc:ID></cac:PartyIdentification><cac:PartyName><cbc:Name languageID="NLD">FPS Policy and Support</cbc:Name></cac:PartyName><cac:PostalAddress><cbc:CityName>Brussels</cbc:CityName><cbc:PostalZone>1000</cbc:PostalZone><cbc:CountrySubentityCode listName="nuts">BE100</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:PostalAddress><cac:PartyLegalEntity><cbc:CompanyID>BE 0671.516.647</cbc:CompanyID></cac:PartyLegalEntity><cac:Contact><cbc:Telephone>+32 2 740 80 00</cbc:Telephone><cbc:ElectronicMail>e.proc@publicprocurement.be</cbc:ElectronicMail></cac:Contact></efac:Company></efac:Organization></efac:Organizations><efac:Publication><efbc:NoticePublicationID schemeName="ojs-notice-id">00712407-2025</efbc:NoticePublicationID><efbc:GazetteID schemeName="ojs-id">207/2025</efbc:GazetteID><efbc:PublicationDate>2025-10-28+01:00</efbc:PublicationDate></efac:Publication></efext:EformsExtension></ext:ExtensionContent></ext:UBLExtension></ext:UBLExtensions><cbc:UBLVersionID>2.3</cbc:UBLVersionID><cbc:CustomizationID>eforms-sdk-1.13</cbc:CustomizationID><cbc:ID schemeName="notice-id">cabb7d69-993e-4b8b-92b0-6945b7154ba9</cbc:ID><cbc:ContractFolderID>8e152a41-f9e4-45e0-aaa1-55abaf4952a3</cbc:ContractFolderID><cbc:IssueDate>2025-10-24+02:00</cbc:IssueDate><cbc:IssueTime>00:00:00+02:00</cbc:IssueTime><cbc:VersionID>01</cbc:VersionID><cbc:RequestedPublicationDate>2025-10-28+01:00</cbc:RequestedPublicationDate><cbc:RegulatoryDomain>32014L0024</cbc:RegulatoryDomain><cbc:NoticeTypeCode listName="competition">cn-standard</cbc:NoticeTypeCode><cbc:NoticeLanguageCode listName="language">NLD</cbc:NoticeLanguageCode><cac:ContractingParty><cac:ContractingPartyType><cbc:PartyTypeCode listName="buyer-legal-type">ra</cbc:PartyTypeCode></cac:ContractingPartyType><cac:ContractingActivity><cbc:ActivityTypeCode listName="authority-activity">pub-os</cbc:ActivityTypeCode></cac:ContractingActivity><cac:Party><cac:PartyIdentification><cbc:ID schemeName="organization">ORG-0001</cbc:ID></cac:PartyIdentification><cac:ServiceProviderParty><cbc:ServiceTypeCode listName="organization-role">ted-esen</cbc:ServiceTypeCode><cac:Party><cac:PartyIdentification><cbc:ID schemeName="organization">ORG-0004</cbc:ID></cac:PartyIdentification></cac:Party></cac:ServiceProviderParty><cac:ServiceProviderParty><cbc:ServiceTypeCode listName="organization-role">serv-prov</cbc:ServiceTypeCode><cac:Party><cac:PartyIdentification><cbc:ID schemeName="organization">ORG-0003</cbc:ID></cac:PartyIdentification></cac:Party></cac:ServiceProviderParty></cac:Party></cac:ContractingParty><cac:TenderingTerms><cac:TendererQualificationRequest><cac:SpecificTendererRequirement><cbc:TendererRequirementTypeCode listName="exclusion-grounds-source">epo-procurement-document</cbc:TendererRequirementTypeCode></cac:SpecificTendererRequirement></cac:TendererQualificationRequest></cac:TenderingTerms><cac:TenderingProcess><cbc:ProcedureCode listName="procurement-procedure-type">neg-w-call</cbc:ProcedureCode><cac:ProcessJustification><cbc:ProcessReasonCode listName="accelerated-procedure">false</cbc:ProcessReasonCode></cac:ProcessJustification></cac:TenderingProcess><cac:ProcurementProject><cbc:ID schemeName="InternalID">PPP171-283/5152/HVZ-2025-028</cbc:ID><cbc:Name languageID="NLD">Aankoop en installatie software planningstool</cbc:Name><cbc:Description languageID="NLD">Aankoop en installatie software planningstool</cbc:Description><cbc:ProcurementTypeCode listName="contract-nature">supplies</cbc:ProcurementTypeCode><cac:RequestedTenderTotal><ext:UBLExtensions><ext:UBLExtension><ext:ExtensionContent><efext:EformsExtension><efbc:FrameworkMaximumAmount currencyID="EUR">136363.63</efbc:FrameworkMaximumAmount></efext:EformsExtension></ext:ExtensionContent></ext:UBLExtension></ext:UBLExtensions></cac:RequestedTenderTotal><cac:MainCommodityClassification><cbc:ItemClassificationCode listName="cpv">48332000</cbc:ItemClassificationCode></cac:MainCommodityClassification><cac:RealizedLocation><cac:Address><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cac:Address><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cac:Address><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cac:Address><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cac:Address><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cac:Address><cbc:CountrySubentityCode listName="nuts">BE241</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cac:Address><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cac:Address><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cac:Address><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cac:Address><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cac:Address><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cac:Address><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cac:Address><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cac:Address><cbc:CountrySubentityCode listName="nuts">BE241</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cac:Address><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cac:Address><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation></cac:ProcurementProject><cac:ProcurementProjectLot><cbc:ID schemeName="Lot">LOT-0001</cbc:ID><cac:TenderingTerms><ext:UBLExtensions><ext:UBLExtension><ext:ExtensionContent><efext:EformsExtension><efac:SelectionCriteria><cbc:TendererRequirementTypeCode listName="selection-criterion">slc-stand-ins</cbc:TendererRequirementTypeCode><cbc:Description languageID="NLD">Het bewijs van een verzekering tegen beroepsrisico's. Minimumeisen: Een document waaruit de gevraagde verzekering blijkt.</cbc:Description><efbc:SecondStageIndicator>true</efbc:SecondStageIndicator></efac:SelectionCriteria><efac:SelectionCriteria><cbc:TendererRequirementTypeCode listName="selection-criterion">slc-abil-ref-supply</cbc:TendererRequirementTypeCode><cbc:Description languageID="NLD">Een lijst van de voornaamste leveringen die gedurende de laatste drie jaar werden verricht, met vermelding van het bedrag, de datum en de publiek- of privaatrechtelijke instanties waarvoor zij bestemd waren. Minimumeisen: Minimum 3 gelijkaardige leveringen.</cbc:Description><efbc:SecondStageIndicator>true</efbc:SecondStageIndicator></efac:SelectionCriteria><efac:SelectionCriteria><cbc:TendererRequirementTypeCode listName="selection-criterion">slc-abil-staff-qual</cbc:TendererRequirementTypeCode><cbc:Description languageID="NLD">De opgave van de personen die effectief zullen belast worden met de opdracht. Van deze personen wordt minstens onderstaande informatie bezorgd: - CV, studie- en beroepskwalificaties; - Relevante ervaring; - Huidige functie; - Onderdelen van de opdracht waarmee deze persoon zal belast worden. Minimumeisen: De personen die belast zullen worden met de opdracht dienen minstens 3 jaar relevante ervaring te hebben. Het ontbreken van deze informatie kan leiden tot de uitsluiting van deze kandidaat.</cbc:Description><efbc:SecondStageIndicator>true</efbc:SecondStageIndicator></efac:SelectionCriteria><efac:SelectionCriteria><cbc:TendererRequirementTypeCode listName="selection-criterion">slc-abil-staff-qual</cbc:TendererRequirementTypeCode><cbc:Description languageID="NLD">De opgave van de persoon die als aanspreekpunt zal dienen voor het oplossen van problemen, het duidelijk communiceren van de planning, zal optreden als SPOC. Voor deze persoon dienen ook bovenstaande gegevens bezorgd te worden. Minimumeisen: Deze persoon heeft minstens 5 jaar relevante ervaring. Deze persoon spreekt zeer goed Nederlands.</cbc:Description><efbc:SecondStageIndicator>true</efbc:SecondStageIndicator></efac:SelectionCriteria></efext:EformsExtension></ext:ExtensionContent></ext:UBLExtension></ext:UBLExtensions><cbc:VariantConstraintCode listName="permission">not-allowed</cbc:VariantConstraintCode><cbc:FundingProgramCode listName="eu-funded">no-eu-funds</cbc:FundingProgramCode><cbc:RequiredCurriculaCode listName="requirement-stage">not-requ</cbc:RequiredCurriculaCode><cac:RequiredFinancialGuarantee><cbc:GuaranteeTypeCode listName="tender-guarantee-required">true</cbc:GuaranteeTypeCode><cbc:Description languageID="NLD">Borgtocht (3 % van het geraamde bedrag van de opdracht (excl. btw), afgerond naar het hogere tiental)</cbc:Description></cac:RequiredFinancialGuarantee><cac:CallForTendersDocumentReference><cbc:ID>DOC 01</cbc:ID><cbc:DocumentType>non-restricted-document</cbc:DocumentType><cbc:LanguageID>NLD</cbc:LanguageID><cac:Attachment><cac:ExternalReference><cbc:URI>https://cloud.3p.eu/Downloads/1/283/171/2025</cbc:URI></cac:ExternalReference></cac:Attachment></cac:CallForTendersDocumentReference><cac:TendererQualificationRequest><cac:SpecificTendererRequirement><cbc:TendererRequirementTypeCode listName="reserved-procurement">none</cbc:TendererRequirementTypeCode></cac:SpecificTendererRequirement></cac:TendererQualificationRequest><cac:TendererQualificationRequest><cbc:CompanyLegalFormCode listName="required">false</cbc:CompanyLegalFormCode></cac:TendererQualificationRequest><cac:TendererQualificationRequest><cac:SpecificTendererRequirement><cbc:TendererRequirementTypeCode listName="selection-criteria-source">epo-notice</cbc:TendererRequirementTypeCode></cac:SpecificTendererRequirement></cac:TendererQualificationRequest><cac:ContractExecutionRequirement><cbc:ExecutionRequirementCode listName="ecatalog-submission">not-allowed</cbc:ExecutionRequirementCode></cac:ContractExecutionRequirement><cac:ContractExecutionRequirement><cbc:ExecutionRequirementCode listName="einvoicing">required</cbc:ExecutionRequirementCode></cac:ContractExecutionRequirement><cac:ContractExecutionRequirement><cbc:ExecutionRequirementCode listName="reserved-execution">no</cbc:ExecutionRequirementCode></cac:ContractExecutionRequirement><cac:ContractExecutionRequirement><cbc:ExecutionRequirementCode listName="esignature-submission">false</cbc:ExecutionRequirementCode></cac:ContractExecutionRequirement><cac:AwardingTerms><cbc:NoFurtherNegotiationIndicator>true</cbc:NoFurtherNegotiationIndicator><cac:AwardingCriterion><cac:SubordinateAwardingCriterion><ext:UBLExtensions><ext:UBLExtension><ext:ExtensionContent><efext:EformsExtension><efac:AwardCriterionParameter><efbc:ParameterCode listName="number-weight">poi-exa</efbc:ParameterCode><efbc:ParameterNumeric>70</efbc:ParameterNumeric></efac:AwardCriterionParameter></efext:EformsExtension></ext:ExtensionContent></ext:UBLExtension></ext:UBLExtensions><cbc:AwardingCriterionTypeCode listName="award-criterion-type">cost</cbc:AwardingCriterionTypeCode><cbc:Description languageID="NLD">Prijs</cbc:Description><cbc:CalculationExpression languageID="NLD">Regel van drie; Score offerte = (prijs laagste offerte / prijs offerte) * gewicht van het criterium prijs

Indien tijdens de onderhandelingen de prestatieregistratietool wordt meegenomen, zal de prijs berekend worden op dezelfde wijze als de berekening gehanteerd voor de planningstool (éénmalige installatiekost en jaarlijks terugkerende (licentie)kosten.</cbc:CalculationExpression></cac:SubordinateAwardingCriterion><cac:SubordinateAwardingCriterion><ext:UBLExtensions><ext:UBLExtension><ext:ExtensionContent><efext:EformsExtension><efac:AwardCriterionParameter><efbc:ParameterCode listName="number-weight">poi-exa</efbc:ParameterCode><efbc:ParameterNumeric>50</efbc:ParameterNumeric></efac:AwardCriterionParameter></efext:EformsExtension></ext:ExtensionContent></ext:UBLExtension></ext:UBLExtensions><cbc:AwardingCriterionTypeCode listName="award-criterion-type">quality</cbc:AwardingCriterionTypeCode><cbc:Description languageID="NLD">Functionaliteiten en gebruiksvriendelijkheid</cbc:Description><cbc:CalculationExpression languageID="NLD">Het gunningscriterium ‘functionaliteiten en gebruiksvriendelijkheid’ zal worden beoordeeld aan de hand van volgende beoordelingselementen:
- aangeboden en aantal relevante functionaliteiten
- rapporteringsmogelijkheden
- wijze van koppeling met andere software (oa. Abi-Fire)
- bescherming tegen cyberdreigingen

Minstens bovenstaande aspecten dienen dus aan bod te komen in het door de inschrijver toe te voegen beschrijvend document. De aanbestedende overheid heeft het recht om zich bij de beoordeling te beperken tot dit beschrijvend document dat max. 20 A4 bladzijden mag bedragen.

Gebruiksvriendelijkheid voor de gebruikers, duidelijkheid van de schermen, flexibiliteit van het pakket om aanpassingen te doen.</cbc:CalculationExpression></cac:SubordinateAwardingCriterion><cac:SubordinateAwardingCriterion><ext:UBLExtensions><ext:UBLExtension><ext:ExtensionContent><efext:EformsExtension><efac:AwardCriterionParameter><efbc:ParameterCode listName="number-weight">poi-exa</efbc:ParameterCode><efbc:ParameterNumeric>30</efbc:ParameterNumeric></efac:AwardCriterionParameter></efext:EformsExtension></ext:ExtensionContent></ext:UBLExtension></ext:UBLExtensions><cbc:AwardingCriterionTypeCode listName="award-criterion-type">quality</cbc:AwardingCriterionTypeCode><cbc:Description languageID="NLD">Demo</cbc:Description><cbc:CalculationExpression languageID="NLD">Tijdens de onderhandelingen zal een demo gevraagd worden. Voor meer informatie wordt verwezen naar de bijlage XXXX van het bestek. </cbc:CalculationExpression></cac:SubordinateAwardingCriterion><cac:SubordinateAwardingCriterion><ext:UBLExtensions><ext:UBLExtension><ext:ExtensionContent><efext:EformsExtension><efac:AwardCriterionParameter><efbc:ParameterCode listName="number-weight">poi-exa</efbc:ParameterCode><efbc:ParameterNumeric>20</efbc:ParameterNumeric></efac:AwardCriterionParameter></efext:EformsExtension></ext:ExtensionContent></ext:UBLExtension></ext:UBLExtensions><cbc:AwardingCriterionTypeCode listName="award-criterion-type">quality</cbc:AwardingCriterionTypeCode><cbc:Description languageID="NLD">Plan van aanpak</cbc:Description><cbc:CalculationExpression languageID="NLD">Voor de beoordeling van dit criterium beschrijft u de aanpak van de implementatie van het systeem, de begeleiding en opleiding inclusief de bijhorende timing.

De inschrijver wordt gevraagd om onder andere de volgende zaken toe te lichten (niet limitatief):
- De wijze waarop de opdracht wordt aangepakt, opgestart en georganiseerd
- De wijze van communicatie met de opdrachtgever 
- De inschrijver geeft een duidelijke vertaling van de implementatieperiode. Welke stappen worden er in de implementatieperiode allemaal doorlopen? Wat is de timing? Wat zijn controlepunten waarop de opdrachtgever kan terugvallen? 
- Hoe houdt de inschrijver rekening met hinderpalen zoals afwezigheden, verlies van personeel 
- Hoe gaat de inschrijver om met onverwachte zaken? 
- Hoe voorziet de inschrijver marge zodat deadlines behaald kunnen worden? 
- Hoe houdt de inschrijver rekening met externe factoren die invloed hebben op de voltooiing van het project? Voorbeeld: koppeling sociaal secretariaat…
- Het aanduiden van een SPOC 
- De inschrijver omschrijft de aanpak voor het geven van de opleidingen: hoe, binnen welke tijdsspanne, doelgroepen…
- De inschrijver omschrijft de periode gedurende dewelke kosteloze aanpassingen aan de software gevraagd kunnen worden, na de implementatie ervan
- … </cbc:CalculationExpression></cac:SubordinateAwardingCriterion><cac:SubordinateAwardingCriterion><ext:UBLExtensions><ext:UBLExtension><ext:ExtensionContent><efext:EformsExtension><efac:AwardCriterionParameter><efbc:ParameterCode listName="number-weight">poi-exa</efbc:ParameterCode><efbc:ParameterNumeric>20</efbc:ParameterNumeric></efac:AwardCriterionParameter></efext:EformsExtension></ext:ExtensionContent></ext:UBLExtension></ext:UBLExtensions><cbc:AwardingCriterionTypeCode listName="award-criterion-type">quality</cbc:AwardingCriterionTypeCode><cbc:Description languageID="NLD">Aanpasbaarheid (mogelijkheden uitbreiding)</cbc:Description><cbc:CalculationExpression languageID="NLD">Er wordt een duidelijke omschrijving toegevoegd door de inschrijver, rekening houdend met de technische bepalingen omschreven in Bijlage X.</cbc:CalculationExpression></cac:SubordinateAwardingCriterion><cac:SubordinateAwardingCriterion><ext:UBLExtensions><ext:UBLExtension><ext:ExtensionContent><efext:EformsExtension><efac:AwardCriterionParameter><efbc:ParameterCode listName="number-weight">poi-exa</efbc:ParameterCode><efbc:ParameterNumeric>10</efbc:ParameterNumeric></efac:AwardCriterionParameter></efext:EformsExtension></ext:ExtensionContent></ext:UBLExtension></ext:UBLExtensions><cbc:AwardingCriterionTypeCode listName="award-criterion-type">quality</cbc:AwardingCriterionTypeCode><cbc:Description languageID="NLD">Service</cbc:Description><cbc:CalculationExpression languageID="NLD">De inschrijver dient zijn service level en dienstverlening gedetailleerd, maar beknopt in maximaal 10 pagina’s (excl. bijlages), te omschrijven. 

Bij de beoordeling wordt er onder andere rekening gehouden met (niet-limitatief):
- Wat zijn de vooropgestelde reactietermijnen bij eventuele problemen
- De wijze waarop de inschrijver omgaat met en reageert op problemen 
- De flexibiliteit van de inschrijver
- Voorziene update en upgrades cyclus: hoe wordt dit gecommuniceerd en aangepakt
- Hoe garandeert de inschrijver dat problemen worden opgelost 
- …

Daarnaast stelt de inschrijver een onderhoudscontract voor dat de voorwaarden m.b.t. het onderhoud op de geleverde en software beschrijft. Hierbij moet per onderdeel gespecificeerd worden welke prijs van toepassing is. Dit omvat minimum volgende onderdelen: werkuren, herstel, preventief onderhoud, telefonische ondersteuning en de verplaatsingen.</cbc:CalculationExpression></cac:SubordinateAwardingCriterion></cac:AwardingCriterion></cac:AwardingTerms><cac:AdditionalInformationParty><cac:PartyIdentification><cbc:ID schemeName="organization">ORG-0001</cbc:ID></cac:PartyIdentification></cac:AdditionalInformationParty><cac:TenderRecipientParty><cbc:EndpointID>https://www.publicprocurement.be</cbc:EndpointID><cac:PartyIdentification><cbc:ID schemeName="organization">ORG-0001</cbc:ID></cac:PartyIdentification></cac:TenderRecipientParty><cac:AppealTerms><cac:PresentationPeriod><cbc:Description languageID="NLD">Organisatie die informatie verstrekt over beroepsprocedures en bijhorende termijnen: Raad van State</cbc:Description></cac:PresentationPeriod><cac:AppealInformationParty><cac:PartyIdentification><cbc:ID schemeName="organization">ORG-0002</cbc:ID></cac:PartyIdentification></cac:AppealInformationParty><cac:AppealReceiverParty><cac:PartyIdentification><cbc:ID schemeName="organization">ORG-0002</cbc:ID></cac:PartyIdentification></cac:AppealReceiverParty></cac:AppealTerms><cac:Language><cbc:ID>NLD</cbc:ID></cac:Language><cac:PostAwardProcess><cbc:ElectronicOrderUsageIndicator>false</cbc:ElectronicOrderUsageIndicator><cbc:ElectronicPaymentUsageIndicator>false</cbc:ElectronicPaymentUsageIndicator></cac:PostAwardProcess></cac:TenderingTerms><cac:TenderingProcess><cbc:SubmissionMethodCode listName="esubmission">required</cbc:SubmissionMethodCode><cbc:CandidateReductionConstraintIndicator>true</cbc:CandidateReductionConstraintIndicator><cbc:GovernmentAgreementConstraintIndicator>true</cbc:GovernmentAgreementConstraintIndicator><cac:InvitationSubmissionPeriod><cbc:StartDate>2026-01-22+01:00</cbc:StartDate></cac:InvitationSubmissionPeriod><cac:ParticipationRequestReceptionPeriod><cbc:EndDate>2025-11-25+01:00</cbc:EndDate><cbc:EndTime>12:00:00+01:00</cbc:EndTime></cac:ParticipationRequestReceptionPeriod><cac:EconomicOperatorShortList><cbc:LimitationDescription>false</cbc:LimitationDescription><cbc:MinimumQuantity>3</cbc:MinimumQuantity></cac:EconomicOperatorShortList><cac:AuctionTerms><cbc:AuctionConstraintIndicator>false</cbc:AuctionConstraintIndicator></cac:AuctionTerms><cac:FrameworkAgreement><cbc:MaximumOperatorQuantity>1</cbc:MaximumOperatorQuantity></cac:FrameworkAgreement><cac:ContractingSystem><cbc:ContractingSystemTypeCode listName="dps-usage">none</cbc:ContractingSystemTypeCode></cac:ContractingSystem><cac:ContractingSystem><cbc:ContractingSystemTypeCode listName="framework-agreement">fa-wo-rc</cbc:ContractingSystemTypeCode></cac:ContractingSystem></cac:TenderingProcess><cac:ProcurementProject><cbc:ID schemeName="InternalID">HVZ-2025-028_1</cbc:ID><cbc:Name languageID="NLD">Aankoop en installatie software planningstool</cbc:Name><cbc:Description languageID="NLD">Aankoop en installatie software planningstool</cbc:Description><cbc:ProcurementTypeCode listName="contract-nature">supplies</cbc:ProcurementTypeCode><cac:RequestedTenderTotal><ext:UBLExtensions><ext:UBLExtension><ext:ExtensionContent><efext:EformsExtension><efbc:FrameworkMaximumAmount currencyID="EUR">136363.63</efbc:FrameworkMaximumAmount></efext:EformsExtension></ext:ExtensionContent></ext:UBLExtension></ext:UBLExtensions></cac:RequestedTenderTotal><cac:MainCommodityClassification><cbc:ItemClassificationCode listName="cpv">48332000</cbc:ItemClassificationCode></cac:MainCommodityClassification><cac:AdditionalCommodityClassification><cbc:ItemClassificationCode listName="cpv">48000000</cbc:ItemClassificationCode></cac:AdditionalCommodityClassification><cac:AdditionalCommodityClassification><cbc:ItemClassificationCode listName="cpv">48450000</cbc:ItemClassificationCode></cac:AdditionalCommodityClassification><cac:RealizedLocation><cbc:Description languageID="NLD">Brandweer Aarschot</cbc:Description><cac:Address><cbc:StreetName>Boudewijnlaan 4</cbc:StreetName><cbc:CityName>Aarschot</cbc:CityName><cbc:PostalZone>3200</cbc:PostalZone><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cbc:Description languageID="NLD">Brandweer Diest</cbc:Description><cac:Address><cbc:StreetName>Schaluinstraat 2</cbc:StreetName><cbc:CityName>Diest</cbc:CityName><cbc:PostalZone>3290</cbc:PostalZone><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cbc:Description languageID="NLD">Brandweer Haacht</cbc:Description><cac:Address><cbc:StreetName>Provinciesteenweg 34</cbc:StreetName><cbc:CityName>Haacht</cbc:CityName><cbc:PostalZone>3150</cbc:PostalZone><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cbc:Description languageID="NLD">Brandweer Landen</cbc:Description><cac:Address><cbc:StreetName>Attenhovenstraat 47</cbc:StreetName><cbc:CityName>Landen</cbc:CityName><cbc:PostalZone>3400</cbc:PostalZone><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cbc:Description languageID="NLD">Brandweer Leuven</cbc:Description><cac:Address><cbc:StreetName>Terbankstraat 20</cbc:StreetName><cbc:CityName>Heverlee</cbc:CityName><cbc:PostalZone>3001</cbc:PostalZone><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cbc:Description languageID="NLD">Brandweer Overijse</cbc:Description><cac:Address><cbc:StreetName>Schavei 77</cbc:StreetName><cbc:CityName>Overijse</cbc:CityName><cbc:PostalZone>3090</cbc:PostalZone><cbc:CountrySubentityCode listName="nuts">BE241</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cbc:Description languageID="NLD">Brandweer Scherpenheuvel-Zichem</cbc:Description><cac:Address><cbc:StreetName>Prattenborgstraat 14b</cbc:StreetName><cbc:CityName>Scherpenheuvel-Zichem</cbc:CityName><cbc:PostalZone>3270</cbc:PostalZone><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:RealizedLocation><cbc:Description languageID="NLD">Brandweer Tienen</cbc:Description><cac:Address><cbc:StreetName>Diestsesteenweg 360</cbc:StreetName><cbc:CityName>Tienen</cbc:CityName><cbc:PostalZone>3300</cbc:PostalZone><cbc:CountrySubentityCode listName="nuts">BE242</cbc:CountrySubentityCode><cac:Country><cbc:IdentificationCode listName="country">BEL</cbc:IdentificationCode></cac:Country></cac:Address></cac:RealizedLocation><cac:PlannedPeriod><cbc:DurationMeasure unitCode="MONTH">48</cbc:DurationMeasure></cac:PlannedPeriod></cac:ProcurementProject></cac:ProcurementProjectLot></ContractNotice>