1. Buyer
1.1.
Buyer
Official name: SEQENS SOCIETE ANONYME D'HABITATIONS A LOYER MODERE
Legal type of the buyer: Body governed by public law
Activity of the contracting authority: Housing and community amenities
2. Procedure
2.1.
Procedure
Title: MARCHE DE PRESTATION D'ACCUEIL TÉLÉPHONIQUE DES LOCATAIRES, LES NUITS, LES WEEK-ENDS ET LES JOURS FÉRIÉS SUR L'ENSEMBLE DU PATRIMOINE SEQENS
Description: MARCHE DE PRESTATION D’ACCUEIL TÉLÉPHONIQUE DES LOCATAIRES, LES NUITS, LES WEEK-ENDS ET LES JOURS FÉRIÉS SUR L’ENSEMBLE DU PATRIMOINE SEQENS
Procedure identifier: 31d34ec1-d0d7-428f-ae47-d87d903546ac
Internal identifier: 26EXP011
Type of procedure: Open
The procedure is accelerated: no
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79512000 Call centre
2.1.2.
Place of performance
Anywhere
2.1.4.
General information
This procedure will be relaunched
Legal basis:
Directive 2014/24/EU
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Procurement Document
5. Lot
5.1.
Lot: LOT-0007
Title: MARCHE DE PRESTATION D’ACCUEIL TÉLÉPHONIQUE DES LOCATAIRES, LES NUITS, LES WEEK-ENDS ET LES JOURS FÉRIÉS SUR L’ENSEMBLE DU PATRIMOINE SEQENS
Description: MARCHE DE PRESTATION D’ACCUEIL TÉLÉPHONIQUE DES LOCATAIRES, LES NUITS, LES WEEK-ENDS ET LES JOURS FÉRIÉS SUR L’ENSEMBLE DU PATRIMOINE SEQENS
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79512000 Call centre
5.1.2.
Place of performance
Country: France
Anywhere in the given country
5.1.3.
Estimated duration
Start date: 01/04/2027
Duration: 4 Years
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
5.1.9.
Selection criteria
Sources of selection criteria: Procurement Document
5.1.11.
Procurement documents
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Allowed
Languages in which tenders or requests to participate may be submitted: French
Electronic catalogue: Allowed
Deadline for receipt of tenders: 16/11/2026 12:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Duration during which the tender must remain valid: 6 Months
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: Not yet known
Electronic invoicing: Allowed
Electronic ordering will be used: yes
Electronic payment will be used: yes
5.1.15.
Techniques
Framework agreement:
Framework agreement, without reopening of competition
Maximum number of participants: 1
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: SEQENS SOCIETE ANONYME D'HABITATIONS A LOYER MODERE
Information about review deadlines: 11 jours
Organisation providing more information on the review procedures: SEQENS SOCIETE ANONYME D'HABITATIONS A LOYER MODERE
8. Organisations
8.1.
ORG-0001
Official name: SEQENS SOCIETE ANONYME D'HABITATIONS A LOYER MODERE
Registration number: 58214281600310
Postal address: 14-16 Boulevard Garibaldi 14-16 Boulevard Garibaldi
Town: ISSY-LES-MOULINEAUX
Postcode: 92130
Country subdivision (NUTS): Paris (FR101)
Country: France
Contact point: MME POLE EXPLOITATION SERVICE FOURNITURE ESP
Telephone: 0188549113
Roles of this organisation:
Buyer
Review organisation
Organisation providing more information on the review procedures
Notice identifier/version: 8422c9bf-be49-4d0e-9a34-038715509b86 - 01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 16/10/2026 16:04:06 (UTC+02:00) Eastern European Time, Central European Summer Time
Languages in which this notice is officially available: French
Notice publication number: 725512-2026
OJ S issue number: 203/2026
Publication date: 20/10/2026