See the notice on TED website
1. Buyer
1.1.
Buyer
Official name: Vivalia
Legal type of the buyer: Body governed by public law, controlled by a regional authority
Activity of the contracting authority: Health
2. Procedure
2.1.
Procedure
Title: Marché de services relatif à l’externalisation du processus de facturation de l’ensemble des factures et des rappels adressés à tous les patients de Vivalia pour les besoins du Service Facturation
Description: Le présent marché public se rapporte à une procédure ouverte soumise à la publicité européenne pour la désignation d’un prestataire qui aura pour mission d’externaliser le processus de facturation de Vivalia ainsi que l’envoi des rappels aux patients. L’externalisation comprend : - L’impression des factures sur base du fichier transmis par Vivalia ; - L’impression des rappels sur base du fichier transmis par Vivalia ; - La mise sous pli ; - L’option digitalisation : application du QR Code, envoi via e-box, par mail ou SMS, mise en place d’un portail patient ; - L’expédition des factures et des rappels des patients de Vivalia
Procedure identifier: a23bda3c-fffe-4ff2-bed7-9216253aac3f
Internal identifier: 1/035/2026
Type of procedure: Open
The procedure is accelerated: no
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79999200 Invoicing services
2.1.2.
Place of performance
Country: Belgium
Anywhere in the given country
2.1.4.
General information
Legal basis:
Directive 2014/24/EU
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Procurement Document
5. Lot
5.1.
Lot: LOT-0001
Title: 1/035/2026 - 1
Description: Le présent marché public se rapporte à une procédure ouverte soumise à la publicité européenne pour la désignation d’un prestataire qui aura pour mission d’externaliser le processus de facturation de Vivalia ainsi que l’envoi des rappels aux patients. L’externalisation comprend : - L’impression des factures sur base du fichier transmis par Vivalia ; - L’impression des rappels sur base du fichier transmis par Vivalia ; - La mise sous pli ; - L’option digitalisation : application du QR Code, envoi via e-box, par mail ou SMS, mise en place d’un portail patient ; - L’expédition des factures et des rappels des patients de Vivalia
Internal identifier: 1
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 79999200 Invoicing services
5.1.2.
Place of performance
Country: Belgium
Anywhere in the given country
Additional information: Voir cdc
5.1.3.
Estimated duration
Other duration: Unknown
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
5.1.9.
Selection criteria
Sources of selection criteria: Procurement Document
5.1.11.
Procurement documents
Ad hoc communication channel:
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Required
Languages in which tenders or requests to participate may be submitted: French
Electronic catalogue: Not allowed
Advanced or qualified electronic signature or seal (as defined in Regulation (EU) No 910/2014) is required
Deadline for receipt of tenders: 18/11/2026 10:00:00 (UTC+01:00) Central European Time, Western European Summer Time
Duration during which the tender must remain valid: 9 Months
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Electronic invoicing: Required
Electronic ordering will be used: no
Electronic payment will be used: no
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Conseil d'Etat
Information about review deadlines: Délais légaux belges
8. Organisations
8.1.
ORG-0001
Official name: Vivalia
Registration number: 0214567166_787
Postal address: Chaussée de Houffalize, 1
Town: Bastogne
Postcode: 6600
Country subdivision (NUTS): Arr. Bastogne (BE342)
Country: Belgium
Telephone: +32 0000000
Roles of this organisation:
Buyer
8.1.
ORG-0002
Official name: SPF Stratégie et Appui
Registration number: BE001
Postal address: Boulevard Simon Bolivar 30 Bte1
Town: Bruxelles
Postcode: 1000
Country subdivision (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Country: Belgium
Telephone: +32 2 740 80 00
Roles of this organisation:
TED eSender
8.1.
ORG-0003
Official name: Conseil d'Etat
Registration number: 0931.814.266
Town: Rue de la Science, 33
Postcode: 1040
Country subdivision (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Country: Belgium
Roles of this organisation:
Review organisation
10. Change
Version of the previous notice to be changed: 2362f8ac-21d3-45e5-8f5a-3f18464fb28c-01
Main reason for change: Information updated
Description: Report du dépôt des offres
10.1.
Change
Section identifier: LOT-0001
Notice information
Notice identifier/version: 6cb486a2-6506-41cc-9949-9327d3741634 - 01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 23/10/2026 00:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Notice dispatch date (eSender): 23/10/2026 00:00:00 (UTC+02:00) Eastern European Time, Central European Summer Time
Languages in which this notice is officially available: French
Notice publication number: 738144-2026
OJ S issue number: 207/2026
Publication date: 26/10/2026