1. Buyer
1.1.
Buyer
Official name: Ministry of Information and Telecommunications, Republic of Serbia
Legal type of the buyer: Body governed by public law
Activity of the contracting authority: General public services
2. Procedure
2.1.
Procedure
Title: Provision of travel management, event organization and logistical support services
Description: The required services include domestic and international transportation, flight reservations and ticketing, local transfers, hotel accommodation and catering services, subsistence allowances, the provision of meeting and training venues, technical equipment, training materials, and visa-related support for study visits. The detailed scope of services and the contract requirements are specified in the tender dossier.
Procedure identifier: 58eff993-19dd-437d-b477-dbc774f4a6f6
Internal identifier: PROTECT-101269728-SER-TD04
Type of procedure: Open
The procedure is accelerated: no
2.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 60000000 Transport services (excl. Waste transport)
Additional classification (cpv): 55000000 Hotel, restaurant and retail trade services
2.1.2.
Place of performance
Country subdivision (NUTS): Београдска област (RS110)
Country: Serbia
Additional information: The services shall be performed throughout the territory of the Republic of Serbia and European Union Member States, as the events for which the services are required may take place at various locations in Serbia and across the EU.
2.1.3.
Value
Estimated value excluding VAT: 339 500,00 EUR
2.1.4.
General information
Additional information: This contract is implemented within project PROTECT, funded under the EU Digital Europe Programme. The overall objective of the project is to create a safer and more resilient digital environment for children in the Republic of Serbia by modernising the National Contact Centre for Child Online Safety and transforming it into a fully EU-interoperable Safer Internet Centre (SIC). The project is implemented by the Ministry of Information and Telecommunications of the Republic of Serbia. The tender dossier, including all documents and instructions required for the preparation and submission of tenders, is available free of charge on the Ministry’s official website: https://mit.gov.rs/tekst/9516/javni-pozivi.php
Legal basis:
Other
1.Framework Agreement between the European Community and Serbia of 2005 on the General principles for the participation of Serbia in EU programmes.2.International Agreement between the European Union and the Republic of Serbia on the participation of the Republic of Serbia in the European Union programme Digital Europe Programme for 2021–2027. 3.Regulation (EU) 2021/694 of the European Parliament.
2.1.6.
Grounds for exclusion
Sources of grounds for exclusion: Notice
Bankruptcy:
Child labour and including other forms of trafficking in human beings:
Corruption:
Fraud:
Money laundering or terrorist financing:
Conflict of interest due to its participation in the procurement procedure:
5. Lot
5.1.
Lot: LOT-0001
Title: Provision of travel management, event organisation and logistical support services
Description: The required services include domestic and international transportation, flight reservations and ticketing, local transfers, hotel accommodation and catering services, subsistence allowances, the provision of meeting and training venues, technical equipment, training materials, and visa-related support for study visits. The detailed scope of services and the contract requirements are specified in the tender dossier.
Internal identifier: PROTECT-101269728-SER-TD04
5.1.1.
Purpose
Main nature of the contract: Services
Main classification (cpv): 60000000 Transport services (excl. Waste transport)
Additional classification (cpv): 55000000 Hotel, restaurant and retail trade services
5.1.2.
Place of performance
Country subdivision (NUTS): Београдска област (RS110)
Country: Serbia
Additional information: The services shall be performed throughout the territory of the Republic of Serbia and European Union Member States, as the events for which the services are required may take place at various locations in Serbia and across the EU.
5.1.3.
Estimated duration
Duration: 29 Months
5.1.5.
Value
Estimated value excluding VAT: 339 500,00 EUR
5.1.6.
General information
Reserved participation:
Participation is not reserved.
Procurement Project fully or partially financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
This procurement is also suitable for small and medium-sized enterprises (SMEs): yes
5.1.9.
Selection criteria
Sources of selection criteria: Notice
Criterion: Average yearly turnover
Description of selection criterion: The tenderer’s average annual turnover of the last 3 financial years for which the accounts have been closed must be not less than 220.000 EUR.
Criterion: Average yearly manpower
Description of selection criterion: Тhe tenderer has, during the current year and the previous two years, on average, at least: 5 personnel directly employed or otherwise legally contracted on a permanent or non-permanent basis in areas of specialist knowledge related to this contract.
Criterion: References on specified services
Description of selection criterion: The candidate has completed services under at least 2 contracts implemented at any moment during the last four years before submission deadline. For each contract, the value of the services completed must not be less than 135.800 EUR. The completed services are in the domain of travel management, event organization and logistical support.
5.1.10.
Award criteria
Criterion:
Type: Quality
Description: Best price-quality ratio.
5.1.11.
Procurement documents
Languages in which the procurement documents are officially available: English
Deadline for requesting additional information: 07/12/2026 15:30:00 (UTC+01:00) Central European Time, Western European Summer Time
5.1.12.
Terms of procurement
Terms of submission:
Electronic submission: Not allowed
Justification for why electronic submission is not possible: Protection of particularly sensitive information
Description: Due to the internal procedures governing the receipt and evaluation of tenders, electronic submission of tenders is not allowed.
Languages in which tenders or requests to participate may be submitted: English
Electronic catalogue: Not allowed
Deadline for receipt of tenders: 28/12/2026 15:00:00 (UTC+01:00) Central European Time, Western European Summer Time
Duration during which the tender must remain valid: 110 Days
Terms of contract:
The execution of the contract must be performed within the framework of sheltered employment programmes: No
Electronic invoicing: Allowed
Electronic ordering will be used: yes
Electronic payment will be used: yes
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Court of Justice of the European Union
Information about review deadlines: 60 days
Organisation providing additional information about the procurement procedure: Ministry of Information and Telecommunications, Republic of Serbia
8. Organisations
8.1.
ORG-0001
Official name: Ministry of Information and Telecommunications, Republic of Serbia
Registration number: 18820790
Postal address: Pariska 7
Town: Belgrade
Postcode: 11000
Country subdivision (NUTS): Београдска област (RS110)
Country: Serbia
Contact point: Igor Kostić
Telephone: +38163323540
Roles of this organisation:
Buyer
Organisation providing additional information about the procurement procedure
8.1.
ORG-0002
Official name: Court of Justice of the European Union
Registration number: CURIA
Town: Luxembourg
Postcode: L-2925 Luxembourg
Country subdivision (NUTS): Luxembourg (LU000)
Country: Luxembourg
Roles of this organisation:
Review organisation
8.1.
ORG-0000
Official name: Publications Office of the European Union
Registration number: PUBL
Town: Luxembourg
Postcode: 2417
Country subdivision (NUTS): Luxembourg (LU000)
Country: Luxembourg
Telephone: +352 29291
Roles of this organisation:
TED eSender
Notice identifier/version: 2691ce52-df35-4d15-af16-c4a470eb8c16 - 01
Form type: Competition
Notice type: Contract or concession notice – standard regime
Notice subtype: 16
Notice dispatch date: 23/10/2026 09:54:46 (UTC+00:00) Western European Time, GMT
Languages in which this notice is officially available: English
Notice publication number: 740924-2026
OJ S issue number: 207/2026
Publication date: 26/10/2026