<?xml version="1.0" encoding="UTF-8"?><TED_EXPORT xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://publications.europa.eu/resource/schema/ted/R2.0.9/publication" xmlns:n2016="http://publications.europa.eu/resource/schema/ted/2016/nuts" xsi:schemaLocation="http://publications.europa.eu/resource/schema/ted/R2.0.9/publication TED_EXPORT.xsd" VERSION="R2.0.9.S03.E01" DOC_ID="085897-2020" EDITION="2020036"><TECHNICAL_SECTION><RECEPTION_ID>20-084086-001</RECEPTION_ID><DELETION_DATE>20200527</DELETION_DATE><FORM_LG_LIST>ES </FORM_LG_LIST><COMMENTS>From Convertor</COMMENTS></TECHNICAL_SECTION><LINKS_SECTION><XML_SCHEMA_DEFINITION_LINK xlink:type="simple" xlink:href="http://ted.europa.eu" xlink:title="TED WEBSITE"/><OFFICIAL_FORMS_LINK xlink:type="simple" xlink:href="http://ted.europa.eu"/><FORMS_LABELS_LINK xlink:type="simple" xlink:href="http://ted.europa.eu"/><ORIGINAL_CPV_LINK xlink:type="simple" xlink:href="http://ted.europa.eu"/><ORIGINAL_NUTS_LINK xlink:type="simple" xlink:href="http://ted.europa.eu"/></LINKS_SECTION><CODED_DATA_SECTION><REF_OJS><COLL_OJ>S</COLL_OJ><NO_OJ>36</NO_OJ><DATE_PUB>20200220</DATE_PUB></REF_OJS><NOTICE_DATA><NO_DOC_OJS>2020/S 036-085897</NO_DOC_OJS><URI_LIST><URI_DOC LG="ES">http://ted.europa.eu/udl?uri=TED:NOTICE:085897-2020:TEXT:ES:HTML</URI_DOC></URI_LIST><LG_ORIG>ES</LG_ORIG><ISO_COUNTRY VALUE="ES"/><IA_URL_GENERAL>www.mataro.cat</IA_URL_GENERAL><ORIGINAL_CPV CODE="79342320">Customer-care services</ORIGINAL_CPV><n2016:CA_CE_NUTS CODE="ES511">Barcelona</n2016:CA_CE_NUTS><n2016:TENDERER_NUTS CODE="ES511">Barcelona</n2016:TENDERER_NUTS><REF_NOTICE><NO_DOC_OJS>2017/S 173-355402</NO_DOC_OJS></REF_NOTICE></NOTICE_DATA><CODIF_DATA><DS_DATE_DISPATCH>20200217</DS_DATE_DISPATCH><AA_AUTHORITY_TYPE CODE="3">Regional or local authority</AA_AUTHORITY_TYPE><TD_DOCUMENT_TYPE CODE="K">Modification of a contract/concession during its term</TD_DOCUMENT_TYPE><NC_CONTRACT_NATURE CODE="4">Services</NC_CONTRACT_NATURE><PR_PROC CODE="1">Open procedure</PR_PROC><RP_REGULATION CODE="5">European Union, with participation by GPA countries</RP_REGULATION><TY_TYPE_BID CODE="9">Not applicable</TY_TYPE_BID><AC_AWARD_CRIT CODE="9">Not applicable</AC_AWARD_CRIT><MA_MAIN_ACTIVITIES CODE="S">General public services</MA_MAIN_ACTIVITIES><HEADING>01C20</HEADING><INITIATOR>01</INITIATOR></CODIF_DATA></CODED_DATA_SECTION><TRANSLATION_SECTION><ML_TITLES><ML_TI_DOC LG="BG"><TI_CY>Иcпaния</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Услуги, свързани с обслужване на потребителите след продажбата</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="CS"><TI_CY>Španělsko</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Péče o zákazníky</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="DA"><TI_CY>Spanien</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Kundepleje</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="DE"><TI_CY>Spanien</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Kundenbetreuung</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="EL"><TI_CY>Ισπανία</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Υπηρεσίες εξυπηρέτησης πελατών</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="EN"><TI_CY>Spain</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Customer-care services</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="ES"><TI_CY>España</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Servicios de atención al cliente</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="ET"><TI_CY>Hispaania</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Kliendihooldusteenused</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="FI"><TI_CY>Espanja</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Asiakaspalvelut</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="FR"><TI_CY>Espagne</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Services après-vente</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="GA"><TI_CY>Spáinn, an</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Customer-care services</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="HR"><TI_CY>Španjolska</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Usluge skrbi za klijente</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="HU"><TI_CY>Spanyolország</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Értékesítés utáni szolgáltatások</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="IT"><TI_CY>Spagna</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Servizi di assistenza alla clientela</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="LT"><TI_CY>Ispanija</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Klientų aptarnavimo paslaugos</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="LV"><TI_CY>Spānija</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Klientu apkalpošanas pakalpojumi</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="MT"><TI_CY>Spanja</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Servizzi dwar il-kura tal-klijenti</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="NL"><TI_CY>Spanje</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Diensten voor klantenservice</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="PL"><TI_CY>Hiszpania</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Usługi w zakresie obsługi klientów</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="PT"><TI_CY>Espanha</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Serviços de atendimento a clientes</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="RO"><TI_CY>Spania</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Servicii de asistenţă pentru clienţi</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="SK"><TI_CY>Španielsko</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Starostlivosť o zákazníkov</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="SL"><TI_CY>Španija</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Storitve podpore kupcem</P></TI_TEXT></ML_TI_DOC><ML_TI_DOC LG="SV"><TI_CY>Spanien</TI_CY><TI_TOWN>Mataró</TI_TOWN><TI_TEXT><P>Kundvård</P></TI_TEXT></ML_TI_DOC></ML_TITLES><ML_AA_NAMES><AA_NAME LG="ES">Ayuntamiento de Mataró</AA_NAME></ML_AA_NAMES></TRANSLATION_SECTION><FORM_SECTION><F20_2014 CATEGORY="ORIGINAL" FORM="F20" LG="ES"><LEGAL_BASIS VALUE="32004L0017"/><CONTRACTING_BODY><ADDRESS_CONTRACTING_BODY><OFFICIALNAME>Ayuntamiento de Mataró</OFFICIALNAME><NATIONALID>P0812000H</NATIONALID><ADDRESS>C/ la Riera, 48</ADDRESS><TOWN>Mataró</TOWN><POSTAL_CODE>08301</POSTAL_CODE><COUNTRY VALUE="ES"/><PHONE>+34 937582204</PHONE><E_MAIL>contractacions@ajmataro.cat</E_MAIL><FAX>+34 937582162</FAX><n2016:NUTS CODE="ES511"/><URL_GENERAL>www.mataro.cat</URL_GENERAL></ADDRESS_CONTRACTING_BODY></CONTRACTING_BODY><OBJECT_CONTRACT><TITLE><P>Servicio de atención al público y gestión y/o ejecución del programa de actividades y de difusión patrimonial</P></TITLE><CPV_MAIN><CPV_CODE CODE="79342320"/></CPV_MAIN><TYPE_CONTRACT CTYPE="SERVICES"/><OBJECT_DESCR><n2016:NUTS CODE="ES511"/><SHORT_DESCR><P>Servicio de atención al público y gestión y/o ejecución del programa de actividades y de difusión patrimonial.</P></SHORT_DESCR><DURATION TYPE="DAY">24</DURATION><NO_EU_PROGR_RELATED/></OBJECT_DESCR></OBJECT_CONTRACT><PROCEDURE><NOTICE_NUMBER_OJ>2017/S 173-355402</NOTICE_NUMBER_OJ></PROCEDURE><AWARD_CONTRACT><CONTRACT_NO>1</CONTRACT_NO><TITLE><P>Servicio de atención al público y gestión y/o ejecución del programa de actividades y de difusión patrimonial</P></TITLE><AWARDED_CONTRACT><DATE_CONCLUSION_CONTRACT>2017-08-04</DATE_CONCLUSION_CONTRACT><CONTRACTORS PUBLICATION="YES"><NO_AWARDED_TO_GROUP/><CONTRACTOR><ADDRESS_CONTRACTOR><OFFICIALNAME>Magmacultura, S. L.</OFFICIALNAME><TOWN>Barcelona</TOWN><COUNTRY VALUE="ES"/><n2016:NUTS CODE="ES511"/></ADDRESS_CONTRACTOR><NO_SME/></CONTRACTOR></CONTRACTORS><VALUES PUBLICATION="YES"><VAL_TOTAL CURRENCY="EUR">421030.01</VAL_TOTAL></VALUES></AWARDED_CONTRACT></AWARD_CONTRACT><COMPLEMENTARY_INFO><ADDRESS_REVIEW_BODY><OFFICIALNAME>Ayuntamiento de Mataró</OFFICIALNAME><TOWN>Mataró</TOWN><COUNTRY VALUE="ES"/></ADDRESS_REVIEW_BODY><DATE_DISPATCH_NOTICE>2020-02-17</DATE_DISPATCH_NOTICE></COMPLEMENTARY_INFO><MODIFICATIONS_CONTRACT><DESCRIPTION_PROCUREMENT><CPV_MAIN><CPV_CODE CODE="79342320"/></CPV_MAIN><n2016:NUTS CODE="ES511"/><SHORT_DESCR><P>Servicio de atención al público y gestión y/o ejecución del programa de actividades y de difusión patrimonial.</P></SHORT_DESCR><DURATION TYPE="DAY">24</DURATION><VALUES PUBLICATION="YES"><VAL_TOTAL CURRENCY="EUR">421030.01</VAL_TOTAL></VALUES><CONTRACTORS PUBLICATION="YES"><NO_AWARDED_TO_GROUP/><CONTRACTOR><ADDRESS_CONTRACTOR><OFFICIALNAME>Magmacultura, S. L.</OFFICIALNAME><TOWN>Barcelona</TOWN><COUNTRY VALUE="ES"/><n2016:NUTS CODE="ES511"/></ADDRESS_CONTRACTOR><NO_SME/></CONTRACTOR></CONTRACTORS></DESCRIPTION_PROCUREMENT><INFO_MODIFICATIONS><SHORT_DESCR><P>Modificación del contrato del servicio de atención al público y la gestión y/o ejecución del programa de actividades y de difusión patrimoniales por ampliación del número de horas previstas.</P></SHORT_DESCR><UNFORESEEN_CIRCUMSTANCE><P>Por ampliación del número de horas previstas.</P></UNFORESEEN_CIRCUMSTANCE><VALUES PUBLICATION="YES"><VAL_TOTAL_BEFORE CURRENCY="EUR">421030.01</VAL_TOTAL_BEFORE><VAL_TOTAL_AFTER CURRENCY="EUR">425630.01</VAL_TOTAL_AFTER></VALUES></INFO_MODIFICATIONS></MODIFICATIONS_CONTRACT></F20_2014></FORM_SECTION></TED_EXPORT>