1. Buyer
1.1.
Buyer
Official name: Oslo kommune v/ Velferdsetaten
Legal type of the buyer: Public undertaking
Activity of the contracting authority: General public services
2. Procedure
2.1.
Procedure
Title: Procurement of assault alarms
Description: The procurement concerns the purchase of assault alarms for up to five of the Norwegian Welfare Administration ́s drug and alcohol institutions. The assault alarms are a part of the HSE work at the institutions and contribute to safety for the employees. The alarms shall ensure that employees get prompt assistance in acute situations of violence and threats. The procurement includes installation, commissioning and continual service/maintenance of a system for assault alarms at four of the Norwegian Welfare Authority's drug and alcohol institutions. In addition the contracting authority shall have an option for an attack alarm system at another substance abuse institution. The contracting authority shall be able to procure the necessary additional/replacement equipment within the system ́s lifetime.
Procedure identifier: d5cecdf7-be30-44ca-a895-6143e7f99b37
Previous notice: ffae59c1-27a0-48fb-9dcf-10141520a5d0-01
Internal identifier: 25/3466
Type of procedure: Open
The procedure is accelerated: no
Main features of the procedure: The competition will be held in accordance with the Act from 17 June 2016 no. 73 on public procurements (LOA) and the public procurement regulations dated 12 August 2016 no. 974 (FOA) parts I and III, as well as the provisions included in this tender documentation. The competition will be held as an open tender contest. All interested tenderers can submit tenders for this type of procedure. Negotiations are not allowed.
2.1.1.
Purpose
Main nature of the contract: Supplies
Additional nature of the contract: Services
Main classification (cpv): 35121700 Alarm systems
Additional classification (cpv): 35100000 Emergency and security equipment, 35113000 Safety equipment, 79711000 Alarm-monitoring services
2.1.2.
Place of performance
Country subdivision (NUTS): Oslo (NO081)
Country: Norway
Additional information: The assault alarms shall be delivered to each individual institution. The institutions Thereses hus, Karlsborg, Bygdøy and Blindern are located in Oslo, whilst Syningom (option) is located in Austvatn.
2.1.3.
Value
Estimated value excluding VAT: 8 000 000,00 NOK
2.1.4.
General information
Call for competition is terminated
Legal basis:
Directive 2014/24/EU
5. Lot
5.1.
Lot: LOT-0000
Title: Procurement of assault alarms
Description: The procurement concerns the purchase of assault alarms for up to five of the Norwegian Welfare Administration ́s drug and alcohol institutions. The assault alarms are a part of the HSE work at the institutions and contribute to safety for the employees. The alarms shall ensure that employees get prompt assistance in acute situations of violence and threats. The procurement includes installation, commissioning and continual service/maintenance of a system for assault alarms at four of the Norwegian Welfare Authority's drug and alcohol institutions. In addition the contracting authority shall have an option for an attack alarm system at another substance abuse institution. The contracting authority shall be able to procure the necessary additional/replacement equipment within the system ́s lifetime.
Internal identifier: 25/3466
5.1.1.
Purpose
Main nature of the contract: Supplies
Additional nature of the contract: Services
Main classification (cpv): 35121700 Alarm systems
Additional classification (cpv): 35100000 Emergency and security equipment, 35113000 Safety equipment, 79711000 Alarm-monitoring services
Options:
Description of the options: The contracting authority shall have an option for the procurement of an assault alarm system for another substance abuse institution. The option includes installation, commissioning and ongoing service/maintenance. The option can be taken up in the period up to and including 31.12.2028. The contracting authority shall have an option to purchase additional/replacement equipment within the system ́s lifetime at each individual institution (including the institution included in the option), minimum 10 years and in accordance with the provisions in SSA-V points 2.4.9 and 4.1.
5.1.2.
Place of performance
Country subdivision (NUTS): Oslo (NO081)
Country: Norway
Additional information: The assault alarms shall be delivered to each individual institution. The institutions Thereses hus, Karlsborg, Bygdøy and Blindern are located in Oslo, whilst Syningom (option) is located in Austvatn.
5.1.3.
Estimated duration
Other duration: Unlimited
5.1.5.
Value
Estimated value excluding VAT: 8 000 000,00 NOK
5.1.6.
General information
Procurement Project not financed with EU Funds.
The procurement is covered by the Government Procurement Agreement (GPA): no
Information about previous notices:
Identifier of the previous notice: 113501-2025
5.1.10.
Award criteria
Criterion:
Type: Price
Name: Price
Description: The award criterium price will be assessed based on the following prices: - The tenderer ́s pricing of a complete system for assault alarms to four institutions. - The tenderer ́s pricing of a continual service and maintenance contract for the alarm systems for each of the four institutions included in the main assignment over a five year period. The total price for attack alarms for four institutions will be weighted 45%. The total total price for a service and maintenance contract for four institutions over a period of five years will be weighted 10%. See the tender documentation point 5.2.1 for further information.
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 55
Criterion:
Type: Quality
Name: Quality
Description: The award criterium quality consists of the evaluation requirements technical functionality, which is weighted 10%, and schedule, weighted 5%. See the tender documentation point 5.2.2 for further information.
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 15
Criterion:
Type: Quality
Name: Climate and environmental considerations
Description: The award criteria climate and environmental consideration is weighted 30%, and evaluated on the basis of a written response to how the tenderer will ensure a delivery with low climate and environmental impact in accordance with the evaluation requirements stated in the tender documentation.
Category of award weight criterion: Weight (percentage, exact)
Award criterion number: 30
5.1.15.
Techniques
Framework agreement:
No framework agreement
Information about the dynamic purchasing system:
No dynamic purchase system
5.1.16.
Further information, mediation and review
Review organisation: Oslo Tingrett
Information about review deadlines: 10 day waiting period.
Organisation providing more information on the review procedures: Oslo kommune v/ Velferdsetaten
Organisation signing the contract: Oslo kommune v/ Velferdsetaten
6. Results
Value of all contracts awarded in this notice: 8 000 000,00 NOK
6.1.
Result lot identifier: LOT-0000
Winner selection status: At least one winner was chosen.
6.1.2.
Information about winners
Winner:
Official name: Telecom Norden AS
Tender:
Tender identifier: Tilbud - anskaffelse av overfallsalarm - Telcom Norden
Identifier of lot or group of lots: LOT-0000
Value of the tender: 5 188 000,00 NOK
The tender was ranked: no
The tender is a variant: no
Subcontracting: Yes
Subcontracting value is known: no
Subcontracting percentage is known: no
Contract information:
Identifier of the contract: Kontrakt - Anskaffelse av overfallsalarm - Telecom Norden
Date on which the winner was chosen: 28/11/2025
Date of the conclusion of the contract: 16/12/2025
Organisation signing the contract: Oslo kommune v/ Velferdsetaten
6.1.4.
Statistical information
Summary of the review requests the buyer received:
Number of complainants: 1
Received tenders or requests to participate:
Type of received submissions: Tenders
Number of tenders or requests to participate received: 4
8. Organisations
8.1.
ORG-0001
Official name: Oslo kommune v/ Velferdsetaten
Registration number: 997 506 413
Postal address: Hausmanns gate 21
Town: Oslo
Postcode: 0182
Country subdivision (NUTS): Oslo (NO081)
Country: Norway
Contact point: Tonje Sagvaag
Telephone: +47 21802180
Roles of this organisation:
Buyer
Organisation providing more information on the review procedures
Organisation signing the contract
8.1.
ORG-0002
Official name: Oslo Tingrett
Registration number: 926 725 939
Postal address: Postboks 2106 Vika
Town: Oslo
Postcode: 0125
Country subdivision (NUTS): Oslo (NO081)
Country: Norway
Telephone: +47 22035200
Roles of this organisation:
Review organisation
8.1.
ORG-0003
Official name: Telecom Norden AS
Size of the economic operator: Medium
Registration number: 985055564
Town: Trondheim
Postcode: 7020
Country subdivision (NUTS): Trøndelag/Trööndelage (NO060)
Country: Norway
Roles of this organisation:
Tenderer
Winner of these lots: LOT-0000
Notice identifier/version: 3969c93a-bd8e-4ca8-afef-6db64878ecf0 - 01
Form type: Result
Notice type: Contract or concession award notice – standard regime
Notice subtype: 29
Notice dispatch date: 23/12/2025 09:00:51 (UTC+00:00) Western European Time, GMT
Notice dispatch date (eSender): 23/12/2025 09:00:51 (UTC+00:00) Western European Time, GMT
Languages in which this notice is officially available: English
Notice publication number: 862961-2025
OJ S issue number: 248/2025
Publication date: 24/12/2025