1. Pircējs
1.1.
Pircējs
Oficiālais nosaukums: European Commission, DG DIGIT - Digital Services
Pircēja juridiskais statuss: ES iestāde, struktūra vai aģentūra
Līgumslēdzējas iestādes darbības joma: Vispārēji sabiedriskie pakalpojumi
2. Procedūra
2.1.
Procedūra
Nosaukums: Efficient, experience-driven, proactive and resilient solutions and support services
Apraksts: The subject of this call for tenders is the service portfolio related to the European Commission’s Digital Workplace (DWP) and its customers and users, ensuring the provision of efficient, end-user experience driven, proactive and resilient solutions and support services. The procedure aims to ensure the operational continuity while driving progress through the adoption of latest technologies aligning to the evolving business objectives of the European Commission, targeting the services falling within the scope of the current framework contract DI-07810, awarded under Lot 1 of the open call for tenders DIGIT/A3/PO/2018/015 EUSS-SM and expiring in June 2027. The service portfolio covers Digital Workplace support services, device lifecycle management, endpoint management and technical (backend) services ranging from support activities and operations to related engineering activities. The procedure will contain one lot to ensure full end-to-end delivery and maximized quality of service in a modern managed services approach.
Procedūras identifikators: 41ca3c4f-8cc1-4510-8209-8b8059fdaebc
Iekšējais identifikators: EC-DIGIT/2025/OP/0071
Procedūras veids: Atklāta
Procedūra ir paātrināta: nē
2.1.1.
Mērķis
Līguma veids: Pakalpojumi
Galvenā klasifikācija (cpv): 72000000 IT pakalpojumi konsultēšana, programmatūras izstrāde, internets un atbalsts
2.1.2.
Izpildes vieta
Jebkur Eiropas Ekonomikas zonā
Papildu informācija: Please consult the procurement documents.
2.1.4.
Vispārīga informācija
Papildu informācija: FOREIGN SUBSIDIES REGULATION applicability: Any economic operator participating in this public procurement procedure shall notify the contracting authority of all foreign financial contributions of at least EUR 4 million per third country received in the last three years prior to the notification pursuant to Article 28(1) of Regulation (EU) 2022/2560. In all other cases they shall submit a declaration pursuant to Article 29(1) of Regulation (EU) 2022/2560, listing all foreign financial contributions received in the last three years prior to the declaration confirming that such contributions are not notifiable. When no foreign financial contributions were received in the last three years prior to the declaration, a declaration is still necessary to confirm that no FFCs were received. Notifications or declarations shall be submitted by using the Form FS-PP available at https://single-market-economy.ec.europa.eu/single-market/public-procurement/foreign-subsidies-regulation_en .In case of unavailability or disruptions in the functioning of the electronic means of communication provided in Section 5.1.11 in the last 5 calendar days before the time limit for receipt indicated in Section 5.1.12, the contracting authority reserves the right to extend this time limit and publish the extension at the Internet address provided in Section 5.1.11, without a preceding publication of a corrigendum to this notice. Economic operators interested in this procurement are invited to subscribe to the call for tenders at the address in Section 5.1.11 in order to get notified when new information or documents are published.
Juridiskais pamats:
Regula (ES, Euratom) 2024/2509
2.1.6.
Izslēgšanas iemesli
Izslēgšanas iemeslu avoti: Iepirkuma dokuments
5. Daļa
5.1.
Daļa: LOT-0001
Nosaukums: Efficient, experience-driven, proactive and resilient solutions and support services
Apraksts: The subject of this call for tenders is the service portfolio related to the European Commission’s Digital Workplace (DWP) and its customers and users, ensuring the provision of efficient, end-user experience driven, proactive and resilient solutions and support services. The procedure aims to ensure the operational continuity while driving progress through the adoption of latest technologies aligning to the evolving business objectives of the European Commission, targeting the services falling within the scope of the current framework contract DI-07810, awarded under Lot 1 of the open call for tenders DIGIT/A3/PO/2018/015 EUSS-SM and expiring in June 2027. The service portfolio covers Digital Workplace support services, device lifecycle management, endpoint management and technical (backend) services ranging from support activities and operations to related engineering activities. The procedure will contain one lot to ensure full end-to-end delivery and maximized quality of service in a modern managed services approach.
Iekšējais identifikators: EC-DIGIT/2025/OP/0071
5.1.1.
Mērķis
Līguma veids: Pakalpojumi
Galvenā klasifikācija (cpv): 72000000 IT pakalpojumi konsultēšana, programmatūras izstrāde, internets un atbalsts
Iespējas:
Opciju apraksts: provided they are in conformity with the basic project, new services or works consisting in the repetition of similar services or works, may be entrusted up to 50 % of the initial contract to the initial contractor by negotiated procedure without prior publication of a contract notice.
5.1.2.
Izpildes vieta
Jebkur Eiropas Ekonomikas zonā
Papildu informācija: Please consult the procurement documents.
5.1.3.
Paredzamais ilgums
Darbības termiņš: 84 Mēneši
5.1.4.
Pārjaunojums
Maksimālais pārjaunojumu skaits: 3
Cita informācija par pārjaunojumiem: The framework contract is concluded for an initial period of 48 (forty-eight) months, renewable 3 (three) time(s). Please consult the draft framework contract in the procurement documents.
5.1.6.
Vispārīga informācija
Rezervēta dalība:
Dalība nav rezervēta.
Iepirkuma projekts, ko pilnībā vai daļēji finansē no ES fondiem
Uz iepirkumu attiecas Nolīgums par valsts iepirkumu: jā
Informācija par iepriekšējiem paziņojumiem:
Iepriekšējā paziņojuma identifikators: 304838-2026
5.1.9.
Atlases kritēriji
Atlases kritēriju avoti: Iepirkuma dokuments
5.1.10.
Piešķiršanas kritēriji
Kritērijs:
Veids: Kvalitāte
Apraksts: Please consult the procurement documents.
Kategorija piešķiršanas kritērija svars: Svērums (precīza procentuālā attiecība)
Piešķiršanas kritērija skaitlis: 70
Kritērijs:
Veids: Cena
Apraksts: Please consult the procurement documents.
Kategorija piešķiršanas kritērija svars: Svērums (precīza procentuālā attiecība)
Piešķiršanas kritērija skaitlis: 30
5.1.11.
Iepirkuma dokumenti
Termiņš papildu informācijas pieprasīšanai: 22/10/2026 23:59:59 (UTC+02:00) Austrumeiropas laiks, Centrāleiropas vasaras laiks
Ad hoc saziņas kanāls:
Nosaukums: Funding and Tenders Portal
5.1.12.
Iepirkuma noteikumi
Iesniegšanas noteikumi:
Elektroniskā iesniegšana: Prasīts
Valodas, kurās var iesniegt piedāvājumus vai dalības pieprasījumus: bulgāru valoda, čehu valoda, dāņu valoda, vācu valoda, grieķu valoda, angļu valoda, spāņu valoda, igauņu valoda, somu valoda, franču valoda, īru valoda, horvātu valoda, ungāru valoda, itāļu valoda, lietuviešu valoda, latviešu valoda, maltiešu valoda, holandiešu valoda, poļu valoda, portugāļu valoda, rumāņu valoda, slovāku valoda, slovēņu valoda, zviedru valoda
Elektroniskais katalogs: Nav atļauts
Piedāvājumu saņemšanas termiņš: 30/10/2026 17:00:59 (UTC+01:00) Centrāleiropas laiks, Rietumeiropas vasaras laiks
Laiks, kurā piedāvājumam jāsaglabājas derīgam: 9 Mēneši
Informācija par publisko atvēršanu:
Atvēršanas datums: 03/11/2026 10:00:00 (UTC+01:00) Centrāleiropas laiks, Rietumeiropas vasaras laiks
Līguma noteikumi:
Līguma izpilde jāveic saskaņā ar aizsargātas nodarbinātības programmām: Nē
Šī procedūra ietilpst Ārvalstu subsīdiju regulā (FSR)
Elektroniskie rēķini: Atļauts
Tiks izmantoti elektroniskie pasūtījumi: jā
Tiks izmantoti elektroniskie maksājumi: jā
5.1.15.
Paņēmieni
Pamatnolīgums:
Pamatnolīgums bez konkursa atsākšanas
Maksimālais dalībnieku skaits: 1
Pamatnolīguma darbības ilguma pamatojums: The extended FwC duration is necessary for the following reasons: • Experience in predecessor contracts has shown that the volume of activities and the related workforces necessary to be supplied by the contractor need to be planned over a longer contractual period to ensure a longer return on investment period from both sides. • Phase-in/phase-over activities at the start of the contract are followed by a long ramp-up period (1-2 years) to come to the expected quality of delivery. This period covers not only the contractual phase in but also the ramp up to the level of quality expected. • To bring its service delivery to the expected quality, the contractor will have to make investments not only in human resources (recruitment, training, getting knowledgeable about the EC setting), but equally in technological integrations. Those investments will have a higher output for the EC, if the contractor is investing in more sustainable integrations as the period of usage will be longer. • Transformational activities in the DWP domain, expected to be performed and taken on during the duration of the contract have a timeline for several years and a disruption in the contractual setup during the transformation would be disruptive. • Ramp-down activities from the contractor and the end of transformational activities will start at least one year prior to the contract end-date to ensure a stable situation at the contract transition at the end of the contract. Taking these constraints into account (3 years for a full phase-in, phase-out, ramp-up and ramp-down), the period of stable service delivery has to be maximized as much as possible and this would not be possible with a standard 4 years contractual period. In making the reconduction of the contract dependent of the contractual performance and the evolution of the underlying DWP solutions and flexible with a minimum and maximum period, the contract will cater for the necessary robustness for solid service delivery.
Informācija par dinamisko iepirkumu sistēmu:
Nav dinamiskās iepirkumu sistēmas
5.1.16.
Papildu informācija, mediācija un pārskatīšana
Pārskatīšanas organizācija: Court of Justice of the European Union
Organizācija, kas sniedz sīkāku informāciju par pārskatīšanas procedūru: European Commission, DG DIGIT - Digital Services
8. Organizācijas
8.1.
ORG-0001
Oficiālais nosaukums: European Commission, DG DIGIT - Digital Services
Reģistrācijas numurs: COM
Departaments: DIGIT.R - Change Management and Resources
Pasta adrese: Rue de la Loi 107
Pilsēta: Brussels
Pasta indekss: B-1000
Valsts apakšiedalījums (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Valsts: Beļģija
Tālrunis: +32 2 299 11 11
Šīs organizācijas lomas:
Pircējs
Organizācija, kas sniedz sīkāku informāciju par pārskatīšanas procedūru
8.1.
ORG-0002
Oficiālais nosaukums: Court of Justice of the European Union
Reģistrācijas numurs: CURIA
Pasta adrese: Rue du Fort Niedergrünewald
Pilsēta: Luxembourg
Pasta indekss: L-2925
Valsts apakšiedalījums (NUTS): Luxembourg (LU000)
Valsts: Luksemburga
Tālrunis: +352 4303-1
Šīs organizācijas lomas:
Pārskatīšanas organizācija
8.1.
ORG-0003
Oficiālais nosaukums: European Commission
Reģistrācijas numurs: EUCOM
Pasta adrese: Mondrian (CDMA), Rue du Champ de Mars 21
Pilsēta: Brussels
Pasta indekss: B-1050
Valsts apakšiedalījums (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Valsts: Beļģija
Tālrunis: +32 2 299 11 11
Šīs organizācijas lomas:
TED eSender
Paziņojuma identifikators/versija: 83ac2016-de50-4c4f-9c25-c7a02f88005f - 01
Veidlapas tips: Konkurss
Paziņojuma veids: Paziņojums par līgumu vai paziņojums par koncesiju — standarta režīms
Paziņojuma apakšveids: 16
Paziņojuma nosūtīšanas datums: 09/07/2026 05:05:38 (UTC+02:00) Austrumeiropas laiks, Centrāleiropas vasaras laiks
Valodas, kurās oficiāli pieejams šis paziņojums: angļu valoda
Paziņojuma publikācijas numurs: 476935-2026
OV S sērijas izdevuma numurs: 131/2026
Publicēšanas datums: 10/07/2026