1. Xerrej
1.1.
Xerrej
Isem uffiċjali: European Commission, DG DIGIT - Digital Services
Tip legali tax-xerrej: Istituzzjoni, korp jew aġenzija tal-UE
Attività tal-awtorità kontraenti: Servizzi publiċi ġenerali
2. Proċedura
2.1.
Proċedura
Titlu: Efficient, experience-driven, proactive and resilient solutions and support services
Deskrizzjoni: The subject of this call for tenders is the service portfolio related to the European Commission’s Digital Workplace (DWP) and its customers and users, ensuring the provision of efficient, end-user experience driven, proactive and resilient solutions and support services. The procedure aims to ensure the operational continuity while driving progress through the adoption of latest technologies aligning to the evolving business objectives of the European Commission, targeting the services falling within the scope of the current framework contract DI-07810, awarded under Lot 1 of the open call for tenders DIGIT/A3/PO/2018/015 EUSS-SM and expiring in June 2027. The service portfolio covers Digital Workplace support services, device lifecycle management, endpoint management and technical (backend) services ranging from support activities and operations to related engineering activities. The procedure will contain one lot to ensure full end-to-end delivery and maximized quality of service in a modern managed services approach.
Identifikatur tal-proċedura: 41ca3c4f-8cc1-4510-8209-8b8059fdaebc
Identifikatur intern: EC-DIGIT/2025/OP/0071
Tip ta’ proċedura: Miftuħa
Il-proċedura hija aċċellerata: le
2.1.1.
Għan
Natura tal-kuntratt: Servizzi
Klassifikazzjoni prinċipali (cpv): 72000000 Servizzi ta' IT: konsulenza, żvilupp ta' softwer, Internet u appoġġ
2.1.2.
Post tal-prestazzjoni
Ikun fejn ikun fiż-Żona Ekonomika Ewropea
Informazzjoni addizzjonali: Please consult the procurement documents.
2.1.4.
Informazzjoni ġenerali
Informazzjoni addizzjonali: FOREIGN SUBSIDIES REGULATION applicability: Any economic operator participating in this public procurement procedure shall notify the contracting authority of all foreign financial contributions of at least EUR 4 million per third country received in the last three years prior to the notification pursuant to Article 28(1) of Regulation (EU) 2022/2560. In all other cases they shall submit a declaration pursuant to Article 29(1) of Regulation (EU) 2022/2560, listing all foreign financial contributions received in the last three years prior to the declaration confirming that such contributions are not notifiable. When no foreign financial contributions were received in the last three years prior to the declaration, a declaration is still necessary to confirm that no FFCs were received. Notifications or declarations shall be submitted by using the Form FS-PP available at https://single-market-economy.ec.europa.eu/single-market/public-procurement/foreign-subsidies-regulation_en .In case of unavailability or disruptions in the functioning of the electronic means of communication provided in Section 5.1.11 in the last 5 calendar days before the time limit for receipt indicated in Section 5.1.12, the contracting authority reserves the right to extend this time limit and publish the extension at the Internet address provided in Section 5.1.11, without a preceding publication of a corrigendum to this notice. Economic operators interested in this procurement are invited to subscribe to the call for tenders at the address in Section 5.1.11 in order to get notified when new information or documents are published.
Bażi legali:
Regolament (UE, Euratom) 2024/2509
2.1.6.
Raġunijiet għall-esklużjoni
Sors tal-motivi għall-eżklussjoni: Dokument tal-Akkwist
5. Lott
5.1.
Lott: LOT-0001
Titlu: Efficient, experience-driven, proactive and resilient solutions and support services
Deskrizzjoni: The subject of this call for tenders is the service portfolio related to the European Commission’s Digital Workplace (DWP) and its customers and users, ensuring the provision of efficient, end-user experience driven, proactive and resilient solutions and support services. The procedure aims to ensure the operational continuity while driving progress through the adoption of latest technologies aligning to the evolving business objectives of the European Commission, targeting the services falling within the scope of the current framework contract DI-07810, awarded under Lot 1 of the open call for tenders DIGIT/A3/PO/2018/015 EUSS-SM and expiring in June 2027. The service portfolio covers Digital Workplace support services, device lifecycle management, endpoint management and technical (backend) services ranging from support activities and operations to related engineering activities. The procedure will contain one lot to ensure full end-to-end delivery and maximized quality of service in a modern managed services approach.
Identifikatur intern: EC-DIGIT/2025/OP/0071
5.1.1.
Għan
Natura tal-kuntratt: Servizzi
Klassifikazzjoni prinċipali (cpv): 72000000 Servizzi ta' IT: konsulenza, żvilupp ta' softwer, Internet u appoġġ
Għażliet:
Deskrizzjoni tal-għażliet: provided they are in conformity with the basic project, new services or works consisting in the repetition of similar services or works, may be entrusted up to 50 % of the initial contract to the initial contractor by negotiated procedure without prior publication of a contract notice.
5.1.2.
Post tal-prestazzjoni
Ikun fejn ikun fiż-Żona Ekonomika Ewropea
Informazzjoni addizzjonali: Please consult the procurement documents.
5.1.3.
Tul ta’ żmien stmat
Tul ta’ żmien: 84 Xhur
5.1.4.
Tiġdid
Numru massimu ta’ tiġdid: 3
Informazzjoni oħra dwar it-tiġdid: The framework contract is concluded for an initial period of 48 (forty-eight) months, renewable 3 (three) time(s). Please consult the draft framework contract in the procurement documents.
5.1.6.
Informazzjoni ġenerali
Parteċipazzjoni riżervata:
Il-parteċipazzjoni mhijiex riżervata.
Proġett ta’ akkwist iffinanzjat kompletament jew parzjalment mill-Fondi tal-UE
L-akkwist huwa kopert mill-Ftehim dwar l-Akkwisti Pubbliċi (GPA): iva
Informazzjoni dwar avviżi preċedenti:
Identifikatur tal-avviż preċedenti: 304838-2026
5.1.9.
Kriterji tal-għażla
Sors tal-kriterji ta' għażla: Dokument tal-Akkwist
5.1.10.
Kriterji tal-għoti
Kriterju:
Tip: Kwalità
Deskrizzjoni: Please consult the procurement documents.
Kategorija tal-kriterju tal-għoti piż: Fattur ta’ ponderazzjoni (persentaġġ, eżatt)
Numru tal-kriterju għall-għoti: 70
Kriterju:
Tip: Prezz
Deskrizzjoni: Please consult the procurement documents.
Kategorija tal-kriterju tal-għoti piż: Fattur ta’ ponderazzjoni (persentaġġ, eżatt)
Numru tal-kriterju għall-għoti: 30
5.1.11.
Dokumenti tal-akkwist
Skadenza biex tintalab informazzjoni addizzjonali: 22/10/2026 23:59:59 (UTC+02:00) Ħin tal-Ewropa tal-Lvant, Ħin tas-sajf tal-Ewropa Ċentrali
Mezz ta’ komunikazzjoni ad hoc:
Isem: Funding and Tenders Portal
5.1.12.
Termini tal-akkwist
Termini tas-sottomissjoni:
Sottomissjoni elettronika: Meħtieġa
Lingwi li bihom jistgħu jiġu sottomessi offerti jew talbiet għall-parteċipazzjoni: Bulgaru, Ċek, Daniż, Ġermaniż, Grieg, Ingliż, Spanjol, Eston, Finlandiż, Franċiż, Irlandiż, Kroat, Ungeriż, Taljan, Litwan, Latvjan, Malti, Olandiż, Pollakk, Portugiż, Rumen, Slovakk, Sloven, Svediż
Katalogu elettroniku: Mhux permessa
Skadenza biex jintlaqgħu l-offerti: 30/10/2026 17:00:59 (UTC+01:00) Ħin tal-Ewropa Ċentrali, Ħin tas-sajf tal-Ewropa tal-Punent
Perjodu waqt li l-offerta għandha tibqa' valida: 9 Xhur
Informazzjoni dwar il-ftuħ pubbliku:
Data tal-ftuħ: 03/11/2026 10:00:00 (UTC+01:00) Ħin tal-Ewropa Ċentrali, Ħin tas-sajf tal-Ewropa tal-Punent
Termini tal-kuntratt:
L-eżekuzzjoni tal-kuntratt għandha titwettaq fil-qafas ta’ programmi ta’ impjiegi protetti: Le
Dinji ta' dan il-proċedura jaqa' taħt ir-Regolament tal-Subsidji Barranin (FSR)
Fatturazzjoni elettronika: Permessa
Se tintuża l-ordni elettronika: iva
Se jintuża l-pagament elettroniku: iva
5.1.15.
Tekniki
Ftehim qafas:
Ftehim qafas, mingħajr ma terġa’ tinfetaħ il-kompetizzjoni
Numru massimu ta’ parteċipanti: 1
Ġustifikazzjoni tat-tul ta’ żmien tal-ftehim qafas: The extended FwC duration is necessary for the following reasons: • Experience in predecessor contracts has shown that the volume of activities and the related workforces necessary to be supplied by the contractor need to be planned over a longer contractual period to ensure a longer return on investment period from both sides. • Phase-in/phase-over activities at the start of the contract are followed by a long ramp-up period (1-2 years) to come to the expected quality of delivery. This period covers not only the contractual phase in but also the ramp up to the level of quality expected. • To bring its service delivery to the expected quality, the contractor will have to make investments not only in human resources (recruitment, training, getting knowledgeable about the EC setting), but equally in technological integrations. Those investments will have a higher output for the EC, if the contractor is investing in more sustainable integrations as the period of usage will be longer. • Transformational activities in the DWP domain, expected to be performed and taken on during the duration of the contract have a timeline for several years and a disruption in the contractual setup during the transformation would be disruptive. • Ramp-down activities from the contractor and the end of transformational activities will start at least one year prior to the contract end-date to ensure a stable situation at the contract transition at the end of the contract. Taking these constraints into account (3 years for a full phase-in, phase-out, ramp-up and ramp-down), the period of stable service delivery has to be maximized as much as possible and this would not be possible with a standard 4 years contractual period. In making the reconduction of the contract dependent of the contractual performance and the evolution of the underlying DWP solutions and flexible with a minimum and maximum period, the contract will cater for the necessary robustness for solid service delivery.
Informazzjoni dwar is-sistema dinamika tax-xiri:
Ebda sistema dinamika ta’ xiri
5.1.16.
Aktar informazzjoni, medjazzjoni u rieżami
Organizzazzjoni tar-rieżami: Court of Justice of the European Union
Organizzazzjoni li tipprovdi iktar informazzjoni dwar proċeduri tar-rieżami: European Commission, DG DIGIT - Digital Services
8. Organizzazzjonijiet
8.1.
ORG-0001
Isem uffiċjali: European Commission, DG DIGIT - Digital Services
Numru tar-reġistrazzjoni: COM
Dipartiment: DIGIT.R - Change Management and Resources
Indirizz postali: Rue de la Loi 107
Belt: Brussels
Kodiċi postali: B-1000
Sottodiviżjoni tal-pajjiż (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Pajjiż: Il-Belġju
Telefown: +32 2 299 11 11
Rwoli ta’ din l-organizzazzjoni:
Xerrej
Organizzazzjoni li tipprovdi iktar informazzjoni dwar proċeduri tar-rieżami
8.1.
ORG-0002
Isem uffiċjali: Court of Justice of the European Union
Numru tar-reġistrazzjoni: CURIA
Indirizz postali: Rue du Fort Niedergrünewald
Belt: Luxembourg
Kodiċi postali: L-2925
Sottodiviżjoni tal-pajjiż (NUTS): Luxembourg (LU000)
Pajjiż: Il-Lussemburgu
Telefown: +352 4303-1
Rwoli ta’ din l-organizzazzjoni:
Organizzazzjoni tar-rieżami
8.1.
ORG-0003
Isem uffiċjali: European Commission
Numru tar-reġistrazzjoni: EUCOM
Indirizz postali: Mondrian (CDMA), Rue du Champ de Mars 21
Belt: Brussels
Kodiċi postali: B-1050
Sottodiviżjoni tal-pajjiż (NUTS): Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad (BE100)
Pajjiż: Il-Belġju
Telefown: +32 2 299 11 11
Rwoli ta’ din l-organizzazzjoni:
TED eSender
Identifikatur/verżjoni tal-avviż: 83ac2016-de50-4c4f-9c25-c7a02f88005f - 01
Tip ta’ formola: Kompetizzjoni
Tip ta’ avviż: Avviż tal-kuntratt jew tal-konċessjoni – reġim standard
Sottotip tal-avviż: 16
Data ta’ meta ntbagħat l-avviż: 09/07/2026 05:05:38 (UTC+02:00) Ħin tal-Ewropa tal-Lvant, Ħin tas-sajf tal-Ewropa Ċentrali
Lingwi li bihom dan l-avviż huwa disponibbli uffiċjalment: Ingliż
Numru tal-pubblikazzjoni tal-avviż: 476935-2026
Numru tal-ħarġa tal-ĠU S: 131/2026
Data tal-pubblikazzjoni: 10/07/2026